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Samsung Television UN55ES7500F User Manual

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Page 591

a wall or other hard surface. Also, try 
rerouting your connection cables.
An improperly installed wall mount can 
also create excessive noise.
Image Retention (Burn In) Issue. 
 for PDP TV  To minimize the possibility 
of screen burn, this unit is equipped 
with Pixel Shift screen burn reduction 
technology. Pixel Shift lets you set the 
picture so it moves slightly up and 
down (Vertical Line) and side to side  

Page 592

(Horizontal Dot). The regular, slight 
movement of the picture reduces screen 
burn in. 

Page 593

3D (Troubleshooting)
The 3D Active Glasses are not working 
correctlyMake sure the glasses are turned on.
The 3D Active Glasses may not work 
properly if there is any other 3D 
product or electronic devices turned on 
near the glasses or TV.
If there is a problem, keep other 
electronic devices as far away as 
possible from the 3D Active Glasses. 

Page 594

The 3D images don’t look quite right.The ideal viewing distance is three 
times or more the height of the screen.
We also recommend sitting with 
viewer’s eyes on a level with the 
screen.
The batteries in the 3D glasses don’t last Turn off 3D glasses while not using 
them. If you leave 3D glasses on, 
battery lifespan is shortened. 

Page 595

Anynet+ (HDMI-CEC) (Troubleshooting)
Anynet+ does not work. Check if the device is an Anynet+ 
device. The Anynet+ system supports 
Anynet+ devices only.
You can connect only one receiver 
(home theater).
Check if the Anynet+ device power 
cord is properly connected.
Check the Anynet+ device’s Video/
Audio/HDMI cable connections. 

Page 596

Check whether Anynet+ (HDMI-CEC) is 
set to On in the Anynet+ setup menu.
Check whether the TV remote control is 
in TV mode.
Check whether the remote control is 
Anynet+ compatible.
Anynet+ doesn’t work in certain 
situations. (Searching channels, 
operating Smart Hub  or Setup, etc.)
If you have removed and then 
reconnected the HDMI cable, please  

Page 597

make sure to search devices again or 
turn your TV off and on again.
I want to start Anynet+. Check if the Anynet+ device is properly 
connected to the TV and check if the 
Anynet+ (HDMI-CEC)  is set to On. 
(System  
→  Anynet+ (HDMI-CEC)
)
Open the Tools menu using your 
remote and then select  Anynet+ (HDMI-
CEC) . Then select a menu you want.
I want to exit Anynet+. 

Page 598

Select View TV in the Anynet+ menu.
Go to  Source screen using your remote 
and select a non-Anynet+ device.
The message  Connecting to Anynet+ device 
...  appears on the screen.
You cannot use the remote control 
when you are configuring Anynet+ or 
switching to a view mode.
Use the remote control after the TV has 
completed Anynet+ configuration or 
has finished switching to Anynet+. 

Page 599

The Anynet+ device does not play.You cannot use the play function when 
Setup is in progress.
The connected device is not displayed. Check whether or not the device 
supports Anynet+ functions.
Check whether or not the HDMI cable is 
properly connected.
Check whether Anynet+ (HDMI-CEC)  is 
set to On. ( System 
→  Anynet+ (HDMI-
CEC) ) 

Page 600

Search Anynet+ devices again.
Anynet+ requires an HDMI connection. 
Make sure the device is connected to 
your TV with an HDMI cable.
Some HDMI cables may not support 
Anynet+ functions.
If the connection is terminated because 
there has been a power failure or the 
HDMI cable has been disconnected, 
please repeat the device scan.
The TV sound is not output through the  
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