Samsung Syncmaster Vc240 User Manual

							SyncMaster VC240
Video Conference System
User Guide
Information in this user guide is subject to change without prior notice for performance improvement.
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Copyright
The color and design may differ depending on the model, and specifications
are subject to change without prior notice for performance improvement.
© 2010–2011 Samsung Electronics Co., Ltd.
All rights reserved by Samsung Electronics Co., Ltd. You are prohibited from
unauthorized use or reproduction of any of the information in this user guide
without prior approval from Samsung Electronics Co., Ltd.
• SyncMaster and the Samsung logo are registered trademarks of Sam-
sung Electronics Co., Ltd.
• Microsoft, Windows, and Windows NT are registered trademarks of
Microsoft Corporation.
• VESA, DPM, and DDC are registered trademarks of Video Electronics
Standard Association.
All other brand names mentioned herein are trademarks of their respective
owners.
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							CONTENTS
Contents
1 Introduction 1
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
1.2 Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Basic View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
1.3 Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2 Setup 4
2.1 Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Using the Product . . . . . . . . . . . . . . . . . . . . . . . . . . 5
2.2 Assembling the Product . . . . . . . . . . . . . . . . . . . . . . 7
Theft Prevention . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Mounting the Monitor to a Wall . . . . . . . . . . . . . . . . . . 9
Blocking Electromagnetic Waves . . . . . . . . . . . . . . . . . 9
2.3 Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting to a PC . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connections for Video Calls . . . . . . . . . . . . . . . . . . . . 11
2.4 Finding the Best Viewing Angle . . . . . . . . . . . . . . . . . . 11
2.5 Powering On the Monitor . . . . . . . . . . . . . . . . . . . . . 12
Video Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Video Signal Modes . . . . . . . . . . . . . . . . . . . . . . . . . 12
2.6 Navigating between Menus . . . . . . . . . . . . . . . . . . . . 13
2.7 Keyboard Modes . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2.8 Power-saving Modes . . . . . . . . . . . . . . . . . . . . . . . . 15 Max. Power Saving Mode . . . . . . . . . . . . . . . . . . . . . 15
Standby Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
3 Network and Call Settings 17
3.1 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2 Data Transmission Mode . . . . . . . . . . . . . . . . . . . . . . 19
H.323 Data Transmission . . . . . . . . . . . . . . . . . . . . . . 19
SIP Data Transmission . . . . . . . . . . . . . . . . . . . . . . . 19
NAT Traversal . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
3.3 Call Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Call Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
4 Video Call 27
4.1 Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
4.2 Answering a Call . . . . . . . . . . . . . . . . . . . . . . . . . . 28
4.3 Screen Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
4.4 Making a Phone Book . . . . . . . . . . . . . . . . . . . . . . . 31
Adding a Group . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Renaming a Group . . . . . . . . . . . . . . . . . . . . . . . . . 31
Deleting a Group . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Adding a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Editing a Contact . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Deleting a Contact . . . . . . . . . . . . . . . . . . . . . . . . . 33
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Searching a Contact . . . . . . . . . . . . . . . . . . . . . . . . . 35
4.5 Recent-Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Viewing Call Details from the Call Log . . . . . . . . . . . . . . 36
Deleting a Call from the Call Log . . . . . . . . . . . . . . . . . 37
Making a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Adding a Contact to the Phone Book . . . . . . . . . . . . . . . 39
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							CONTENTS
4.6 Zooming a Remote Caller ’s camera . . . . . . . . . . . . . . . . 39
4.7 Remote Presentation . . . . . . . . . . . . . . . . . . . . . . . . 40
5 Video Conferencing with RADVISION SCOPIA Systems 41
6 Custom Settings 44
6.1 Menu Language . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
6.2 Picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
PC or DVI Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
VC Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
6.3 Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
6.4 Reset Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
6.5 Software Update . . . . . . . . . . . . . . . . . . . . . . . . . . 53
7 Troubleshooting Guide 55
Index 56
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1 Introduction
1.1 Features
The video conference system VC240 can be used for various purposes:
• Use VC240 as an ordinary monitor.
• Make video calls over the Internet or a local network to VC240 or other
types of video conference systems.
• Conduct a multiparty video conference over an MCU (Multipoint Con-
ferencing Unit).
Refer to Table
1 for specifications.Table 1:
Specifications
Screen size 59 cm (23.6 inches)
Aspect ratio (width ☓length) 521.28☓293.22 mm
Pixel size 0.2715 mm
Horizontal frequency 30–81 kHz
Vertical frequency 56–75 Hz
Max. resolution 1920☓1080 @ 60 Hz
Dimensions (width ☓height ☓thickness) 568.6 ☓397.4 ☓77.7 mm (without the stand)
568.6 ☓440.0 ☓226.0 mm (with the stand)
Weight 8.8 kg (with the stand)
1.2 Package Contents
Accessories
Installation guideWarranty cardUser guide
BrochuresPower cord VGA cable
LAN cableDVI cableAudio cable
Remote controlBatteries (AAA☓2) Ferrite core
Cleaning cloth
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							1.2 Package Contents
Basic View
...
1 Camera
...
2 Microphone
...
3
Remote control sensor
...
4 Speaker
This camera cannot be connected directly to a computer and thus cannot
be used for purposes other than video calls.
• is used to open or close a menu, return to the last menu, or
delete the last character you typed.
• is used to navigate between menus, or make a call.
• is used to navigate between menus, or disable the microphone.
• is used to navigate between menus, or lower the volume.
• is used navigate between menus, or raise the volume.
• is used to change the video mode, or select a menu option.
• powers on or off the monitor. See § 2.8 .
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							1.3 Remote Control
1.3 Remote Control
You can control the monitor by using the buttons on the remote control or on
the bottom of the monitor. Be sure the remote control is not lost. ...
1 powers on or off the monitor. See § 2.8 .
...
2 changes the video mode. See § 2.5 .
...
3
splits the screen to display the pictures from the camera and from
the PC at the same time. See §
4.3 .
...
4 and zoom the camera in or out during a video call. See § 4.6 .
...
5
, , , and are used to navigate between menus, or change
the settings of each menu option. See §
2.6 .
...
6
is used to control the camera during a video call. See § 4.6 .
...
7 is used to send the picture from your PC to your remote party.
See §
4.7 .
...
8
shows the current video mode.
...
9
is used to make a video call. See Chapter 4 .
...
10
These buttons are used to type letters or numbers.
...
11 switches between keyboard modes in order of numbers > capital
letters > lowercase letters. See §
2.7 .
...
12 disables the microphone.
...
13
displays a menu, or select an option.
...
14 and decrease or increase the volume.
...
15
mutes the sound.
...
16
opens the Setup menu.
...
17 is used to return to the last menu, or delete the last character you
typed.
...
18
is used to exit a menu, or close a video call.
...
19
is used to display your telephone directory. See § 4.4 .
...
20
is not available for this product.
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2 Setup
2.1 Precautions
Be sure to install the monitor in a place that satisfies the conditions indicated
in Table
2 . Table 2:
Environmental conditions
Operating temperature 10–40 °C(50–104 °F)
Operating humidity 20–80%
Storage temperature 20–45 °C( 4–113 °F)
Storage humidity 5–95%
Power Supply
• Do not use a damaged power cord or a loose power socket. Otherwise,
an electric shock or fire may result.
• Do not plug or unplug the power cord with wet hands. Otherwise, an
electric shock may result.
• Be sure to plug the power cord into a grounded power socket. Other-
wise, an electric shock or personal injury may result.
• Do not let the product or power plug contact heat appliances. Other-
wise, an electric shock or fire may result.
• Do not plug many products into the same power socket. Otherwise, the
socket may overheat and cause a fire.
• Be sure to insert the power plug firmly into the socket. An unstable
connection may cause a fire.
• Neither bend nor pull the power cord, nor weigh it down with a heavy
object. Otherwise, the power cord may be damaged and cause an elec-
tric shock or fire.
• Remove the dust around the plug pins and power socket with a dry
cloth. Dust may cause a fire.
• Do not unplug the power cord when the product is in use. Otherwise,
an electric shock may damage the product.
• Be sure to hold the plug when unplugging the power cord. Otherwise,
an electric shock or fire may result.
• Do not use an unauthorized power cord. The power cord should have
been supplied by Samsung. Otherwise, an electric shock or fire may
result.
• Place the power plug in an easily accessible area so that you can unplug
the power cord in order to completely cut the power to the product
when there is a problem. The power button alone on the product does
not completely cut the power.
Installation
• Do not expose the product to a heat source, i.e. do not put a candle,
mosquito coil, or a lit cigarette on top of the product and do not install
the product near a heat appliance. Otherwise, a fire may result.
• Avoid installing the product in a narrow space with bad ventilation,
such as a bookshelf or wall closet. Otherwise, the inside temperature
may increase and cause a fire.
• Keep the plastic bag for the product in a place that cannot be reached
by children. Children may suffocate.
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							2.1 Precautions
• Do not install the product in a vehicle or a place exposed to dust, mois-
ture, oil, or smoke. Otherwise, an electric shock or fire may result.
• Do not install the product in a place that can be reached by children.
Children may knock the product down and injure themselves. The front
part of the product is heavy. Be sure to install it on a flat, stable surface.
• Be sure to leave a space (10 cm or more) behind the product for venti-
lation when it is installed on a wall. Otherwise, a fire may result from
an increase in internal temperature.
• Do not install the product on an unstable structure or where there is
much vibration. Otherwise, the product may fall and break, and such
vibration may cause the product to fail or start a fire.
• Do not expose the product to direct sunlight, heat, or a hot object such
as a stove. Otherwise, the product life may be reduced, or a fire may
result.
• Take care not to drop the product when moving it. Otherwise, product
failure or personal injury may result.
• When installing the product in a cabinet or on a shelf, be sure the bottom
front part of the product does not protrude. Otherwise, the product
may fall off and break or cause a personal injury. Be sure to use a cabinet
or shelf appropriate for the product size.
• Installing the product in an unusual place may seriously affect its per-
formance. Avoid a place exposed to a lot of fine particles, chemical
substances, or extreme temperatures; or operating the product contin-
uously for many hours in an airport or train station.
• Do not place the product with the display facing down on the floor.
Otherwise, the display may be damaged.
• Put down the product carefully. Otherwise, product failure or personal
injury may result. Cleaning
• Be sure the power cord is removed when you clean the product. Oth-
erwise, an electric shock or fire may result.
• Do not spray the detergent directly onto the product. Otherwise, the
exterior or display is highly likely to discolor, crack, or peel off.
• Do not spray water directly onto the product. Neither let water enter
the product nor get the product wet. Otherwise, a fire, electric shock,
or product defect may result.
• Be sure to remove the power cord and wipe the product with a soft,
dry cloth. Do not use chemicals such as wax, benzene, alcohol, thin-
ner, mosquito repellent sprays, aromatic sprays, lubricant, or detergent.
Otherwise, the exterior may be damaged or the labels may be removed.
• The exterior of the product can be easily scratched. Be sure to clean
it using a dedicated cloth. Dampen the cloth with a small amount of
water. Remove any foreign substance from the cloth to avoid scratching
the product.
Using the Product
• High voltage runs through the product. Do not attempt to disassemble,
repair, or modify the product on your own. Otherwise, an electric shock
or fire may result. Contact Samsung’s service center for repair.
• If the product generates a strange noise, a burning smell, or smoke, re-
move the power cord immediately, and contact Samsung’s service cen-
ter. Otherwise, an electric shock or fire may result.
• If the product falls or the exterior is damaged, power off the product,
remove the power cord, and contact Samsung’s service center. Other-
wise, an electric shock or fire may result.
• Do not move the product by pulling the power cord or signal cable.
Otherwise, the power cord may be damaged and cause an electric shock
or fire.
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							2.1 Precautions
• Do not lift or swing the product only by the power cord or signal cable.
Otherwise, the power cord may be damaged and cause product failure,
a fire or an electric shock.
• Before you move the product, be sure to turn off the power switch and
remove all the connected cables, including the power cord. Otherwise,
the power cord may be damaged and cause an electric shock or fire.
• Do not let your child hang on to or mount the product. Otherwise, the
product may fall, and your child may be injured or even killed.
• Neither let the product fall nor apply force to it. Otherwise, an electric
shock or fire may result.
• If there is a gas leak, do not touch the product or power plug; instead,
ventilate the room immediately. Otherwise, a spark can cause an ex-
plosion or fire. During a thunderstorm or lightning, do not touch the
power cord. Otherwise, product failure or personal injury may result.
• Neither use nor keep combustible spray or an inflammable substance
near the product. Otherwise, an explosion or fire may result.
• Be sure the vent is not blocked by a table cloth or curtain. Otherwise, a
fire may result from an increase in internal temperature.
• Do not put a metallic object or an object that contains liquid (a flower
vase, a flowerpot, a drink, toiletries, medicines, etc.) on top of the prod-
uct. If water or any foreign substance enters the product, remove the
power cord, and contact Samsung’s service center. Otherwise, product
failure, a fire, or an electric shock may result.
• Do not insert a metallic object (a chopstick, coin, hair pin, etc.) or in-
flammable object (paper, match, etc.) into the vent or ports of the prod-
uct. If water or any foreign substance enters the product, be sure to
power off the product, remove the power cord, and contact Samsung’s
service center. Otherwise, product failure, a fire, or an electric shock
may result. • Displaying the same picture for many hours may cause an afterimage
or stain. If you will not use the product for many hours, activate power-
saving mode or the moving-picture screen saver.
• Configure the appropriate resolution and frequency for the product.
Otherwise, your eyesight may weaken.
• Continuously watching the display from a close distance may weaken
your eyesight.
• Rest your eyes for at least five minutes every hour. This will relieve
your eye fatigue.
• Keep small-sized accessories in a place that cannot be reached by chil-
dren.
• If you will not use the product for a long time, remove the power cord
from the power socket. Otherwise, a fire may result from accumulated
dust, overheating, an electric shock, or electric leakage.
• Do not move or hold the product upside down only by the stand. Oth-
erwise, the product may fall and break or cause personal injury.
• Do not put the product near a humidifier or the kitchen table. Other-
wise, an electric shock or fire may result.
• The display panel becomes hot when the product is on for many hours.
• Be careful when you adjust the product angle or stand height. Other-
wise, you may pinch your hand or finger. Tilting the product exces-
sively may cause it to fall and result in personal injury.
• Do not put a heavy object on top of the product. Otherwise, product
failure or personal injury may result.
• Be sure your child does not put a battery from the remote control in his
mouth. If your child swallows a battery, consult a doctor immediately.
• Be sure you use specified batteries. Do not use a new and used battery
together. Otherwise, a fire, personal injury, or contamination may result
from an explosion or internal fluid leakage of the batteries.
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