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Samsung Syncmaster P2470h User Manual

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Page 61

Troubleshooting5-1
5 Troubleshooting
5-1 Monitor Self-Diagnosis
 • You can check if the product is working properly using the Self-Diagnosis function.
• If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform 
the self-diagnosis function according to the procedures below.
 
1.Turn the product and the PC off.
2.Remove the D-Sub cable from the product. 
3.Turn the product on. 
4.If the product is working properly, the Check Signal Cable...

Page 62

5-2Troubleshooting
5-2 Before Requesting Service
 Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest 
Samsung Electronics Service Center.
 
PROBLEMS RELATED TO INSTALLATION (PC MODE)
The monitor screen flickers. Check if the signal cable between the computer and the monitor is securely 
connected and tightened.
(Refer to Connecting to a Computer) 
PROBLEMS RELATED TO SCREEN
Screen is blank and power indicator is off. Ensure that the...

Page 63

Troubleshooting5-2
NOTE ON THE PRODUCT APPEARANCE
You may see small particles if you look closely at 
the edge of the bezel surrounding the screen.This is part of the products design and is not a defect.
 

Page 64

5-3Troubleshooting
5-3 FAQ
FAQPLEASE TRY THE FOLLOWING!
How can I change the frequency of the video sig-
nal?You have to change the frequency of the graphics card.
(For more information, refer to the User Manual of the computer or the 
graphics card.) 
How can I change the resolution?
Windows XP: Change the resolution by selecting Control Panel → Appear-
ance and Themes → Display → Settings.
Windows ME/2000 : Change the resolution by selecting Control Panel → 
Appearance and Themes → Display → Settings....

Page 65

More Information6-1
6 More Information
6-1 Specifications
 Class B (Information Communication Equipment for Home Use) 
This device has been registered regarding EMI for home use (Class B). It may be used in all areas. (Class B equipment 
emits less electromagnetic waves than Class A equipment.)
 
MODEL NAMEP2470HDP2770HD
LCD PanelScreen Size 24 inches (61 cm) 27 inches (68 cm)
Display Area 531.36 mm (H) x 298.89 mm (V) 597.89 mm (H) X 336.31 mm(V)
Pixel Pitch 0.27675 mm (H) x 0.27675 mm (V) 0.3114 mm (H)...

Page 66

6-2More Information
6-2 Power Saving Function
This product provides a power saving function that automatically turns the screen off when the product is not used for a 
predetermined period of time to reduce power consumption. If the product enters power saving mode, the power LED turns to a 
different color to indicate that the product is in power saving mode. 
When the product is in power saving mode, the power is not turned off and you can turn the screen on again by pressing any key 
or clicking the...

Page 67

More Information6-3
6-3 Contact SAMSUNG WORLDWIDE
 If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. 
NORTH AMERICA
U.S.A 1-800-SAMSUNG(726-7864) http://www.samsung.com/us
CANADA 1-800-SAMSUNG(726-7864)http://www.samsung.com/ca
MEXICO 01-800-SAMSUNG(726-7864) http://www.samsung.com/mx
LATIN AMERICA
ARGENTINA 0800-333-3733 http://www.samsung.com/ar
BRAZIL 0800-124-421
4004-0000http://www.samsung.com/br
CHILE 800-SAMSUNG(726-7864)...

Page 68

6-3More Information
HUNGARY 06-80-SAMSUNG(726-7864)http://www.samsung.com/hu
ITALIA 800-SAMSUNG(726-7864)http://www.samsung.com/it
LUXEMBURG 02 261 03 710 http://www.samsung.com/lu
NETHERLANDS 0900 - SAMSUNG (0900-7267864) (€ 
0,10/Min)http://www.samsung.com/nl
NORWAY 3 - SAMSUNG (7267864) http://www.samsung.com/no
POLAND 0 801 1SAMSUNG (172678)
022 - 607 - 93 - 33http://www.samsung.com/pl
PORTUGAL 808 20 - SAMSUNG (7267864) http://www.samsung.com/pt
SLOVAKIA 0800-SAMSUNG(726-7864)...

Page 69

More Information6-3
MALAYSIA 1800-88-9999 http://www.samsung.com/my
NEW ZEALAND 0800 SAMSUNG (0800 726 786) http://www.samsung.com/nz
PHILIPPINES 1-800-10-SAMSUNG(726-7864)
1-800-3-SAMSUNG(726-7864)
1-800-8-SAMSUNG(726-7864)
02-5805777http://www.samsung.com/ph
SINGAPORE 1800-SAMSUNG(726-7864) http://www.samsung.com/sg
THAILAND 1800-29-3232
02-689-3232http://www.samsung.com/th
TAIWAN 0800-329-999 http://www.samsung.com/tw
VIETNAM 1 800 588 889 http://www.samsung.com/vn
MIDDLE EAST & AFRICA
SOUTH AFRICA...

Page 70

6-4More Information
6-4 Correct Disposal
CORRECT DISPOSAL OF THIS PRODUCT (WASTE ELECTRICAL & ELECTRONIC EQUIPMENT) - EUROPE ONLY
(Applicable in the European Union and other European countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and its electronic accessories 
(e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their work-
ing life. To prevent possible harm to the environment...
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