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Samsung Syncmaster P2370 User Manual

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Page 61

Installing the Software4-2
4-2 MultiScreen
What is MultiScreen ?
MultiScreen enables you to partition multiple sections on the Monitor.
Installing the Software
1.Insert the installation CD into the CD-ROM drive. 
2.Select the MultiScreen setup program.
 If the pop-up screen for the software installation does not appear on the main screen, find and double-click the 
MultiScreen setup file on the CD-ROM.
 
3.When the Installation Wizard appears, click [Next].
4.Complete the remaining software installation...

Page 62

5-1Troubleshooting
5 Troubleshooting
5-1 Monitor Self-Diagnosis
 • You can check if the product is working properly using the Self-Diagnosis function.
• If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform 
the self-diagnosis function according to the procedures below.
 
1.Turn the product and the PC off.
2.Remove the D-Sub cable from the product. 
3.Turn the product on. 
4.If the product is working properly, the Check cable connection...

Page 63

Troubleshooting5-2
5-2 Before Requesting Service
 Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest 
Samsung Electronics Service Center.
 
PROBLEMS RELATED TO INSTALLATION (PC MODE)
The monitor screen flickers. Check if the signal cable between the computer and the monitor is securely 
connected and tightened.
(Refer to Connecting to a Computer) 
PROBLEMS RELATED TO SCREEN
Screen is blank and power indicator is off. Ensure that the...

Page 64

5-2Troubleshooting
NOTE ON THE PRODUCT APPEARANCE
You may see small particles if you look closely at 
the edge of the bezel surrounding the screen.This is part of the products design and is not a defect.
 

Page 65

Troubleshooting5-3
5-3 FAQ
FAQPLEASE TRY THE FOLLOWING!
How can I change the frequency of the video sig-
nal?You have to change the frequency of the graphics card.
(For more information, refer to the User Manual of the computer or the 
graphics card.) 
How can I change the resolution?
Windows XP: Change the resolution by selecting Control Panel → Appear-
ance and Themes → Display → Settings.
Windows ME/2000 : Change the resolution by selecting Control Panel → 
Appearance and Themes → Display → Settings....

Page 66

6-1More Information
6 More Information
6-1 Specifications
 Class B (Information Communication Equipment for Home Use) 
This device has been registered regarding EMI for home use (Class B). It may be used in all areas. (Class B equipment 
emits less electromagnetic waves than Class A equipment.)
 
MODEL NAMEP2270HDP2370HD
LCD PanelScreen Size 21.53 inch (54 cm) 23 inches (58 cm)
Display Area 476.64 mm (H) X 268.11 mm (V)(18.77 
inches X 10.56 inches)509.76 mm (H) X 286.74 mm (V)(20.07 
inches X 11.29...

Page 67

More Information6-2
6-2 Power Saving Function
This product provides a power saving function that automatically turns the screen off when the product is not used for a 
predetermined period of time to reduce power consumption. If the product enters power saving mode, the power LED turns to a 
different color to indicate that the product is in power saving mode. 
When the product is in power saving mode, the power is not turned off and you can turn the screen on again by pressing any key 
or clicking the...

Page 68

6-3More Information
6-3 Contact SAMSUNG WORLDWIDE
 If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. 
NORTH AMERICA
U.S.A 1-800-SAMSUNG(726-7864) http://www.samsung.com/us
CANADA 1-800-SAMSUNG(726-7864)http://www.samsung.com/ca
MEXICO 01-800-SAMSUNG(726-7864) http://www.samsung.com/mx
LATIN AMERICA
ARGENTINA 0800-333-3733 http://www.samsung.com/ar
BRAZIL 0800-124-421
4004-0000http://www.samsung.com/br
CHILE 800-SAMSUNG(726-7864)...

Page 69

More Information6-3
HUNGARY 06-80-SAMSUNG(726-7864)http://www.samsung.com/hu
ITALIA 800-SAMSUNG(726-7864)http://www.samsung.com/it
LUXEMBURG 02 261 03 710 http://www.samsung.com/lu
NETHERLANDS 0900 - SAMSUNG (0900-7267864) (€ 
0.10/Min)http://www.samsung.com/nl
NORWAY 3 - SAMSUNG (7267864) http://www.samsung.com/no
POLAND 0 801 1SAMSUNG (172678)
022 - 607 - 93 - 33http://www.samsung.com/pl
PORTUGAL 808 20 - SAMSUNG (7267864) http://www.samsung.com/pt
SLOVAKIA 0800-SAMSUNG(726-7864)...

Page 70

6-3More Information
PHILIPPINES 1800-10-SAMSUNG(726-7864)
1800-3-SAMSUNG(726-7864)
02-5805777http://www.samsung.com/ph
SINGAPORE 1800-SAMSUNG(726-7864) http://www.samsung.com/sg
THAILAND 1800-29-3232
02-689-3232http://www.samsung.com/th
TAIWAN 0800-329-999 http://www.samsung.com/tw
VIETNAM 1 800 588 889 http://www.samsung.com/vn
MIDDLE EAST & AFRICA
SOUTH AFRICA 0860-SAMSUNG(726-7864) http://www.samsung.com/za
TURKEY 444 77 11 http://www.samsung.com/tr
U.A.E 800-SAMSUNG(726-7864)...
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