Samsung Syncmaster P2370 User Manual

							Installing the Software4-2
4-2 MultiScreen
What is MultiScreen ?
MultiScreen enables you to partition multiple sections on the Monitor.
Installing the Software
1.Insert the installation CD into the CD-ROM drive. 
2.Select the MultiScreen setup program.
 If the pop-up screen for the software installation does not appear on the main screen, find and double-click the 
MultiScreen setup file on the CD-ROM.
 
3.When the Installation Wizard appears, click [Next].
4.Complete the remaining software installation steps according to the instructions displayed on the screen.
 • The software may not work properly if you do not restart the computer after the installation.
• The MultiScreen icon may not appear depending on the computer system and the product specifications.
• If the shortcut icon does not appear, press the F5 key.
 
MultiScreen Installation Requirements
The MultiScreen installation may be affected by the graphics card, motherboard and the networking environment. 
Operating System
OS
• Windows 2000
• Windows XP Home Edition
• Windows XP Professional
• Windows Vista
 For MultiScreen, Windows 2000 or later operating systems are recommended.  
Hardware
• At least 32MB of memory 
• At least 60MB of free space on the hard disk drive 
Removing the Software 
Click [Start], select [Settings]/[Control Panel], and then double-click [Add or Remove Programs]. 
Select MultiScreen from the program list and click the [Add/Delete] button. 
 
						

							5-1Troubleshooting
5 Troubleshooting
5-1 Monitor Self-Diagnosis
 • You can check if the product is working properly using the Self-Diagnosis function.
• If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform 
the self-diagnosis function according to the procedures below.
 
1.Turn the product and the PC off.
2.Remove the D-Sub cable from the product. 
3.Turn the product on. 
4.If the product is working properly, the Check cable connection message appears.
In this case, if a blank screen is displayed again, make sure that there is no problem with the PC and the connection.
 
						

							Troubleshooting5-2
5-2 Before Requesting Service
 Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest 
Samsung Electronics Service Center.
 
PROBLEMS RELATED TO INSTALLATION (PC MODE)
The monitor screen flickers. Check if the signal cable between the computer and the monitor is securely 
connected and tightened.
(Refer to Connecting to a Computer) 
PROBLEMS RELATED TO SCREEN
Screen is blank and power indicator is off. Ensure that the power cord is firmly connected and the LCD monitor is on.
(Refer to Connecting to a Computer) 
 Check Signal Cable” messageEnsure that the signal cable is firmly connected to the PC or video sources.
(Refer to Connecting to a Computer) 
Not Optimum Mode message Check the maximum resolution and the frequency of the video adapter.
Compare these values with the data in the Preset Timing Modes Chart. 
Picture rolls vertically. Check if the signal cable is securely connected.Connect it again securely. 
(Refer to Connecting to a Computer) 
Image is not clear. Picture is blurred. Run Frequency  and < Fine> tuning.
Turn on again after removing all accessories(video extension cable, etc.)
Set resolution and frequency to the recommended ranges.
Picture image is unstable and vibrates. Check if the resolution and frequency set for the computer video card falls 
in the range supported by the monitor. If not, reset them referring to the 
current  under the monitor menu and Preset Timing Modes.
Ghost images are shown in the picture.
The image is too light or too dark Adjust the Brightness and Contrast
(Refer to the , ) 
Screen is blank and the power indicator light 
blinks every 0.5 or 1 secondsThe monitor is using its power management system
Press a key on the keyboard
The screen is blank and is blinking. If you see the TEST GOOD message on the screen when you press the [ 
MENU] button, check the cable connection between the monitor and the 
computer to ensure that the connector is properly connected.
PROBLEMS RELATED TO AUDIO
No sound Ensure that the audio cable is firmly connected to both the audio-in port on 
your monitor and the audio-out port on your sound card.
(Refer to Connecting to a Computer) 
Check the volume level.
The sound level is too low. Check the volume level.
If the volume is still too low after turning the control to its maximum, check 
the volume control on the computer sound card or software program.
PROBLEMS RELATED TO REMOTE CONTROL 
The remote control buttons do not respond. Check the battery polarities (+/-).
Check if the batteries have been exhausted.
Check if the power is on.
Check if the power cord is securely connected.
Check if a special fluorescent or neon lamp is on in the vicinity
 
						

							5-2Troubleshooting
NOTE ON THE PRODUCT APPEARANCE
You may see small particles if you look closely at 
the edge of the bezel surrounding the screen.This is part of the products design and is not a defect.
 
						

							Troubleshooting5-3
5-3 FAQ
FAQPLEASE TRY THE FOLLOWING!
How can I change the frequency of the video sig-
nal?You have to change the frequency of the graphics card.
(For more information, refer to the User Manual of the computer or the 
graphics card.) 
How can I change the resolution?
Windows XP: Change the resolution by selecting Control Panel → Appear-
ance and Themes → Display → Settings.
Windows ME/2000 : Change the resolution by selecting Control Panel → 
Appearance and Themes → Display → Settings.
(For more information, refer to the User Manual of the computer or the 
graphics card.)
How can I use the power saving function?
Windows XP: Configure it by selecting Control Panel → Appearance and 
Themes → Display  → Screen Saver Settingor configure it in the BIOS 
SETUP of the computer.
Windows ME/2000 : Configure it by selecting Control Panel → Appearance 
and Themes → Display  → Screen Saver Settingor configure it in the BIOS 
SETUP of the computer.
For more information, refer to the Windows user manual for the computer.
How can I clean the outer case/LCD Panel? Disconnect the power cord and then clean the monitor with a soft cloth, 
using either a plain water.
Do not leave any detergent or scratches on the case.
Do not let any water enter the monitor.
What is the difference between HDTV and 
SDTV?There are various types of digital TVs.
The most widely known types of digital TV are HDTV and SDTV. They are 
classified according to the screen quality and the video specifications.
• HDTV (High Definition TV):High screen quality.
• SDTV (Standard Definition TV):Common standard digital TV.
An SDTV has an aspect ratio of 4:3 which is the same as that of an analog 
TV. HDTV has an aspect ratio of 16:9 which is similar to a cinema screen. 
This provides a much better screen quality than SDTV.
Digital TV broadcasting in our country is ultimately orientated towards 
HDTV. (At present, all digital TVs from Samsung Electronics have the 16:9 
wide aspect ratio.)
Can I watch HD broadcasting with all digital 
TVs?You can receive all digital broadcasts, whether they are SD or HD, using 
any digital TV. However, you cannot enjoy HD programs, which are the 
highest quality digital TV programs, using an SD digital TV. 
(At present, all digital TVs from Samsung Electronics have the 16:9 wide 
aspect ratio.)
Can I watch digital TV broadcasting with an ana-
log TV?No.
The analog TV cannot interpret digital signals. Therefore, a digital TV is 
required to watch digital TV broadcasting.
Can I use my present antenna to receive digital 
broadcasting?As for existing analog TV, digital TV is designed so that digital broadcast-
ing signals are received via both indoor and outdoor antennas.
If signal reception is very good in your environment, you can watch digital 
broadcasts with your existing indoor antenna. If not, it is better to install an 
outdoor antenna.
 
						

							6-1More Information
6 More Information
6-1 Specifications
 Class B (Information Communication Equipment for Home Use) 
This device has been registered regarding EMI for home use (Class B). It may be used in all areas. (Class B equipment 
emits less electromagnetic waves than Class A equipment.)
 
MODEL NAMEP2270HDP2370HD
LCD PanelScreen Size 21.53 inch (54 cm) 23 inches (58 cm)
Display Area 476.64 mm (H) X 268.11 mm (V)(18.77 
inches X 10.56 inches)509.76 mm (H) X 286.74 mm (V)(20.07 
inches X 11.29 inches)
Pixel Pitch 0.24825 mm (H) X 0.24825 mm 
(V)(0.01 inches X 0.01 inches)0.2655 mm (H) X 0.2655 mm (V)(0.01 
inches X 0.01 inches)
Synchroniza-
tionHorizontal Frequency 30~81 kHz
Vertical Frequency 56~75 Hz
Color 16.7M
ResolutionOptimal Resolution 1920x1080 @ 60 Hz
Maximum Resolution 1920x1080 @ 60 Hz
Input Signal, when a terminator is 
installed.RGB analog, DVI (Digital Visual Interface)
0.7 Vp-p ± 5 %
Separate Type H/V Sync, Composite
TTL Level (V high ≥ 2.0 V, V low ≤ 0.8 V)
Maximum Pixel Clock 162.000 MHz (Analog, Digital)
Power Voltage AC 100 - 240 V~ (+/- 10 %), 50/60 Hz ± 3 Hz
Dimension (Width x Height x Depth) / 
Weight520 x 373.5 x 86.5 mm ( 20.5 x 14.7 x 
3.4 inch) (Without Stand)
520 x 441.5 x 215 mm (20.5 x 17.4 x 
8.5) inch (With Stand) / 5.8 kg ( 12.8 
Ibs)571 x 364.6 x 65.5 mm ( 22.5 x 14.4 x 
2.6 inches) (Without Stand)
571 x 432.5 x 189.5 mm (22.5 x 17 x 7.5 
inches) (With Stand) / 5.8 kg ( 12.8 Ibs)
VESA Mounting Interface  75 mm x 75 mm (2.95 x 2.95 inches) 
Environmental 
considerationsOperating Temperature : 50°F ~ 104°F (10°C ~ 40°C)
Humidity : 10 % ~ 80 %, non-condensing
Storage Temperature : -4°F ~ 113°F (-20°C ~ 45°C)
Humidity : 5 % ~ 95 %, non-condensing
 
						

							More Information6-2
6-2 Power Saving Function
This product provides a power saving function that automatically turns the screen off when the product is not used for a 
predetermined period of time to reduce power consumption. If the product enters power saving mode, the power LED turns to a 
different color to indicate that the product is in power saving mode. 
When the product is in power saving mode, the power is not turned off and you can turn the screen on again by pressing any key 
or clicking the mouse. However, the power saving function only works when the product is connected to a computer that provides 
the power saving function.
 If there is no power cut-off switch, the power consumption is 0 only when the power cord is disconnected. 
This product satisfies the ENERGY STAR® specifications.
POWER SAVING FUNCTIONNORMAL OPERATIONPOWER SAVING MODEPOWER OFF (POWER BUTTON)
Power LED On Blinks Off
Power 
ConsumptionP2270HD : 48 watts
less than 2 watts less than 1 watts
P2370HD : 54 watts
 
						

							6-3More Information
6-3 Contact SAMSUNG WORLDWIDE
 If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. 
NORTH AMERICA
U.S.A 1-800-SAMSUNG(726-7864) http://www.samsung.com/us
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Min)http://www.samsung.de
 
						

							More Information6-3
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CIS
ESTONIA 800-7267 http://www.samsung.com/ee
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400-810-5858
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1800 110011
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EUROPE
 
						

							6-3More Information
PHILIPPINES 1800-10-SAMSUNG(726-7864)
1800-3-SAMSUNG(726-7864)
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