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Samsung Syncmaster 940nw Quick Start Guide

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Page 61

       Overview      |     Installation      |     OSD Mode     |     Color 
Calibration     
|     Uninstall      |     Troubleshooting        
 
 Uninstall 
The MagicTune™ program can be removed only by us ing the Add or Remove Programs option of the 
Windows™ Control Panel.  
Perform the following steps remove MagicTune™ . 
1. Go to [Task Tray]  [Start]  [Settings] and select  [Control Panel] in the menu. If the program runs on 
Windows™ XP, go to [Control  Panel] in the [Start] menu.  
2. Click the...

Page 62

       Overview     |     Installation      |     OSD Mode     |     Color 
Calibration     
|     Uninstall     |     Troubleshooting        
 
 Troubleshooting 
  
The current computing system is not compatible with MagicTune™ . 
Please press OK and click on the Shortcut to the MagicTune™ site to view our home 
page for further reference.  
    
An error may occur when your video/graphic card is not in the Available list. 
(The latest or oldest video cards may not be compatible.) 
  
     
Please visit...

Page 63

    Visit the video card makers homepage and download and install the latest driver. 
For more information about the video card, contact the card manufacturer.  
  To ensure normal operation, please restart your system. 
    
An error occurs when the system is not restarted after installing MagicTune™ .  
(This is for Win98SE and WinMe only.)  
  
     
Restart the system before use.   
  
For the best performance of MagicTune™ , adjust to the optimal resolution. Refer to the 
User Guide for the optimal...

Page 64

zVisit the MagicTune™ website for technical support for MagicTune™ , FAQs (questions and answers) 
and software upgrades.  
zVisit the MagicTune™ website and download the installation software for MagicTune™ MAC.  
the graphic card, visit our website to check the 
compatible graphic card list provided. 
http://www.samsung.com/monitor/magictune
MagicTune™ doesnt 
work properly.Have you changed your PC 
or video graphic card?Download the latest program. The program can 
be downloaded...

Page 65

 
 
 
 Check List 
Before calling for servic e, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
SymptomCheck ListSolutions
No images on 
the screen. I 
cannot turn on 
the monitor.Is the power cord 
connected properly?Check the power cord connection and supply.
Can you see  Check 
Signal Cable  on the 
screen? (Connected using the D-sub cable)  
Check...

Page 66

Have the screen colors 
become strange after 
running a program or due 
to a crash between 
applications?Reboot the computer.
Has the video card been 
set properly?Set the video card by referring to the video card 
manual. 
The screen 
suddenly has 
become 
unbalanced.Have you changed the 
video card or the driver?Adjust screen image position and size using the OSD.
Have you adjusted the 
resolution or frequency to 
the monitor?Adjust the resolution and frequency at the video card.  
(Refer to the Preset...

Page 67

 
 
removing the program. 
 Visit the MagicTune™ website and download the installation software for MagicTune™ 
MAC. 
 
 
 
 Check the following items if there is trouble with the monitor. 
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting.  (If it does, request an after-service for the main board of the computer.)  
3. If you installed a new video card or if you assembled the PC, check if the installed...

Page 68

If the monitor is functioning properly, you will see a box in the illustration below.  
 
 
 
This box appears during normal operation if the video cable becomes disconnected or 
damaged. 
 
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after using the previous procedure, check your video 
controller and computer system; your monitor is functioning properly. 
 
 
 Warning Messages  
 
If there is something...

Page 69

 
 
 
 Check List 
Before calling for servic e, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
SymptomCheck ListSolutions
No images on 
the screen. I 
cannot turn on 
the monitor.Is the power cord 
connected properly?Check the power cord connection and supply.
Can you see  Check 
Signal Cable  on the 
screen? (Connected using the D-sub cable)  
Check...

Page 70

Have the screen colors 
become strange after 
running a program or due 
to a crash between 
applications?Reboot the computer.
Has the video card been 
set properly?Set the video card by referring to the video card 
manual. 
The screen 
suddenly has 
become 
unbalanced.Have you changed the 
video card or the driver?Adjust screen image position and size using the OSD.
Have you adjusted the 
resolution or frequency to 
the monitor?Adjust the resolution and frequency at the video card.  
(Refer to the Preset...
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