Samsung Syncmaster 913tm Quick Start Guide

							Overview | Installation | Interface | Uninstall |Troubleshooting 
 
 Uninstall 
The MagicRotation program can be removed only by using the Add/Remove Programs option 
of the Windows Control Panel.  
Perform the following steps to remove MagicRotation. 
1. Go to [Task Tray]  [Start]  [Settings] and select [Control Panel] in the menu.  
If the program runs on Windows™ XP, go to [Control Panel] in the [Start] menu.  
 
2. Click the Add/Remove Programs icon in Control Panel.  
 
3. In the Add/Remove Programs screen, scroll down to find MagicRotation  
Click on it to highlight it.  
 
4. Click the Change/Remove button to remove the program. 
 
5. Click Yes to begin the uninstall process.  
 
6. Wait until the Uninstall Complete dialog box appears. 
 
7. After uninstall restart the system to complete the uninstallation.  
Visit the MagicRotation website for technical support for MagicRotation, FAQs (questions and 
answers) and software upgrades. 
* Windows™ is registered trademark of Microsoft Corporation,Inc. 
 
						

							Overview | Installation | Interface | Uninstall | Troubleshooting 
 
 Troubleshooting 
 Before You Call Technical Support 
 zMagicRotation Software works with the installed Display Driver supplied by your 
Graphic Card Vendor to provide screen rotation capabilities. If the installed Display 
Driver is working incorrectly or has bugs in it, then these bugs would still exist even 
after MagicRotation Software is installed. 
Any incorrect/random behaviour resulting due to problems in the installed Display 
Driver are not due to MagicRotation Software. 
 
In order to verify if a problem exists in the installed Display Driver , you can perform 
the following diagnostic steps : 
 
1. Check if the problem is occurring in both 0 orientation (Landscape mode) and 90 
orientation (Portrait mode). 
2. Check if the problem occurs with different color depths (8/16/32 bits per pixel) 
and different resolution modes (800 x 600, 1024 x 768). 
3. Check if the problem occurs without installing MagicRotation Software.  
 
 
If the problem is repeating in any/all of the following scenarios then it may be the 
problem with your installed Display Driver : 
 
In order to correct the problem you need to perform the following steps : 
 
1. Uninstall MagicRotation Software.  
2. Obtain the latest Display Driver from your Graphic Card Vendor. 
The latest Display Driver from (ATI, NVIDIA, MATROX, INTEL, etc.) are easily 
available for download from their respective websites.  
3. Install the latest Display Driver  
4. Install MagicRotation Software. In most of the cases this should correct the 
problem. 
 
 
zMagicRotation may not work in case monitor is replaced or driver of graphic card is 
updated while MagicRotation is operating. 
If so, please restart the system. 
 
zVisit the MagicRotation website for technical support for MagicRotation, FAQs (questions 
and answers) and software upgrades.  
 
						

							 
 
Before calling for service, check the information in this section to see if you can remedy any 
problems yourself. If you do  need assistance, please call the phone number on the 
Information section or contact your dealer .
 
 
Symptom Check List Solutions
No images on the 
screen. I cannot turn 
on the monitor. Is the power cord 
connected properly?
Check the power cord connection 
and supply.
Can you see  Check 
Signal Cable  on the 
screen?  (When connecting D-Sub cable)
 
Check the signal cable connection. 
(When connecting DVI cable)  
If you still see an error message on 
the screen when the monitor is 
connected properly, check to see if 
the monitor status is set to analog.  
Press Source button to have the 
monitor double-check the input 
signal source.
If the power is on, reboot 
the computer to see the 
initial screen(the login 
screen), which can be 
seen.  If the initial screen (the login screen) 
appears, boot the computer in the 
applicable mode (the safe mode for 
Windows ME/XP/2000) and then 
change the frequency of the video 
card. 
(Refer to the 
Preset Timing Modes ) 
Note: If the initial screen (the login 
screen) does not appear,  contact 
the Service Center or your dealer .  
Can you see  Not 
Optimum 
Mode,Recommended 
Mode 1280 x 1024 60Hz  
on the screen?  You can see this message when the 
signal from the vi
deo card exceeds 
the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
Adjust the maximum resolution and 
frequency that the monitor can 
handle properly.  
 
If the display exceeds SXGA or 
75Hz, a  Not Optimum 
Mode,Recommended Mode 
1280 x 1024 60Hz  message is 
displayed. If th e display exceeds 
 
						

							85Hz, the display will work properly 
but the 
Not Optimum 
Mode,Recommended Mode 
1280 x 1024 60Hz message 
appears for one minute and then 
disappears.  
Please change to the recommended 
mode during this one-minute period. 
 
(The message is displayed again if 
the system is rebooted.) 
There is no image on the 
screen.  
Is the power indicator on 
the monitor blinking at 1 
second intervals?The monitor is in PowerSaver mode. 
 
press a key on the keyboard to 
activate the monitor and restore the 
image on the screen.  
 
If there is still no image, press the 

Source button.  
Then press any key on the keyboard 
again to activate the monitor and 
restore the image on the screen.
Is the monitor connected 
using the DVI cable?You may get a blank screen if you 
boot the system before you connect 
the DVI cable, or disconnect and 
then reconnect the DVI cable while 
the system is running as certain 
types of graphic cards do not send 
out video signals. 
Connect the DVI cable and then 
reboot the system.
The screen shows 
strange colors or just 
black and white.Is the screen displaying 
only one color as if looking 
at the screen through a 
cellophane paper? Check the signal cable connection. 
Make sure the video card is fully 
inserted in its slot.
Have the screen colors 
become strange after 
running a program or due 
to a crash between 
applications?Reboot the computer.
Has the video card been 
set properly?Set the video card by referring to the 
video card manual. 
The screen suddenly 
has become 
unbalanced.Have you changed the 
video card or the driver?Adjust screen image position and 
size using the OSD.
Have you adjusted the 
resolution or frequency to 
the monitor?Adjust the resolution and frequency 
at the video card.  
(Refer to the Preset Timing Modes).
The screen can be unbalanced due to the cycle of the video card signals. 
Readjust Position by referring to the OSD.
The screen is out of 
focus or OSD cannot 
be adjusted.Have you adjusted the 
resolution or frequency on 
the monitor?Adjust the resolution and frequency 
of the video card. 
(Refer to the Preset Timing Modes).
LED is blinking but no 
images on the screen.Is the frequency properly 
adjusted when checking 
the Display Timing on the 
menu?Adjust the frequency properly by 
referring to the video card manual 
and the Preset Timing Modes.  
(The maximum frequency per 
resolution may differ from product to 
product.) 
There are only 16 
colors shown on the 
screen. 
The screen colors Have the Windows colors 
been set properly? Windows ME/2000/XP: 
Set the colors properly at the 
Control Panel →
 Display →
 
Settings. 
 
						

							 
have changed after 
changing the video 
card.Has the video card been 
set properly?Set the video card by referring to the 
video card manual. 
There is a message 
that reads 
Unrecognized 
monitor, Plug & Play 
(VESA DDC) monitor 
found. Have you installed the 
monitor driver?Install the monitor driver according 
to the Driver Installation Instructions.
See the video card 
manual to see if the Plug 
& Play (VESA DDC) 
function can be supported. Install the monitor driver according 
to the Driver Installation Instructions.
Problems related to 
Audio No sound  Ensure that the audio cable is firmly 
connected to both the audio-in port 
on your monitor and the audio-out 
port on your sound card.  
(Refer to the Connecting Your 
Monitor)  
 
Check the volume level. 
Sound level is too low.  Check the volume level.  
 
If the volume is still too low after 
turning the control to its maximum, 
check the volume control on the 
computer sound card or software 
program.
Check when 
MagicTune does not 
function properly. MagicTune feature is 
found only on PC (VGA) 
with Window OS that 
supports Plug and Play.* To check whether your PC is 
available for MagicTune feature, 
follow the  
  steps below (When Windows is 
XP);  
 
Control Panel -> Performance and 
Maintenance -> System -> 
Hardware -> Device Manager -> 
Monitors -> After deleting Plug and 
Play monitor, find Plug and Play 
monitor by searching new 
Hardware. 
MagicTune is an additional software 
for the monitor. Some graphic cards 
may not support your monitor. When 
you have a problem with the graphic 
card, visit our website to check the 
compatible graphic card list 
provided. 
http://www.samsung.com/monitor/magictune
MagicTune™ doesnt 
work properly.Have you changed your 
PC or video graphic card?Download the latest program. The 
program can be downloaded 
http://www.samsung.com/monitor/magictune.
Visit our website and download the installation software for MagicTune MAC.
 
 
 
 Check the following items if there is trouble with the monitor. 
1. Check if the power cord and the video cables are properly connected to the computer.  
2. Check if the computer beeps more than 3 times when booting. 
(If it does, request an after-service for the main board of the computer.)  
3. If you installed a new video card or if you assembled the PC, check if the installed the adapter
(video) driver and the monitor driver.  
4. Check if the scanning ratio of the video screen is set at 56Hz ~ 75Hz.  
(Do not exceed 75Hz when using the maximum resolution.)  
5. If you have problems in installing the adapter (video) driver, boot the computer in Safe Mode, 
remove the Display Adapter at the 
Control Panel→
System→
Device Administrator and then 
reboot the computer to reinstall the adapter (video) driver.  
 
 
						

							 If problems repeatedly occur, contact an authorized service center.
 
 
 Q & A 
Question Answer 
How can I change the 
frequency?Frequency can be changed by reconfiguring the video card.  
 
Note that video card support can vary, depending on the version 
of the driver used. (Refer to the computer or the video card 
manual for details.) 
How can I adjust the resolution? Windows ME/XP/2000 : Set the resolution at the Control 
Panel
→Display
→Settings.  
 
* Contact the video card manufacturer for details.
How can I set the Power Saving 
function?Windows ME/XP/2000 : Set the function at BIOS-SETUP of the 
computer or the screen saver. (Refer to Windows/Computer 
Manual).  
How can I clean the outer 
case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft 
cloth, using either a cleaning solution or plain water.  
 
Do not leave any remains of the detergent nor scratch the case. 
Do not allow any water to go inside the monitor. 
 
 
 Self-Test Feature Check 
Self-Test Feature Check  |  Warning Messages |  Environment |  Useful Tips
 
Your monitor provides a self test feature that allows you to check whether your monitor is 
functioning properly.  
 
 
 
 
 Self-Test Feature Check 
 
1. Turn off both your computer and the monitor.  
2. Unplug the video cable from the back of the computer.  
3. Turn on the monitor.  
If the monitor is functioning properly, you will see a box in the illustration below.  
 
 
 
This box appears during normal operation if the video cable becomes disconnected or 
damaged. 
 
4. Turn off your monitor and reconnect the video cable; then turn on both your computer and the 
monitor.  
If your monitor screen remains blank after using the previous procedure, check your video 
controller and computer system; your monitor is functioning properly. 
 
 
 Warning Messages  
 
 
						

							If there is something wrong with the input signal, the message below appears on the screen 
or the screen goes blank although the power indicator LED is still on. The message may 
indicate that the monitor is out of scan range or that you need to check the signal cable. 
 
 
 
 Environment  
 
The location and the position of the monitor may influence the quality and other 
features of the monitor. 
1. If there are any sub woofer speakers near the monitor, unplug and relocate the woofer 
to another room.  
2. Remove all electronic devices such as radios, fans, clocks and telephones that are 
within 3 feet (one meter) of the monitor.  
 
 
 Useful Tips 
 
zA monitor recreates visual signals received from the computer. Therefore, if there is trouble with 
the computer or the video card, this can cause the monitor to become blank, have poor coloring, 
noise, video mode not supported, etc. In this case, first check the source of the problem, and 
then contact the Service Center or your dealer.  
 
zJudging the monitors working condition  
If there is no image on the screen or a 
Not Optimum Mode,Recommended Mode 1280 x 
1024 60Hz message comes up, disconnect the cable from the computer while the monitor is still 
powered on. 
{If there is a message coming up on the screen or if the screen goes white, this means the 
monitor is in working condition.  
{In this case, check the computer for trouble.  
 
						

							 
 
 General  
General
Model Name SyncMaster 710TM
LCD Panel
Size 17 Diagonal
Display area 337.92mm (H) x 270.336mm (V)
Pixel Pitch 0.264mm  (H) x 0.264mm (V)
Type a-si TFT active matrix
Synchronization
Horizontal 30 ~ 81 kHz
Vertical 56 ~ 75 Hz
Display Color
16,194,277 Colors 
Resolution
Optimum resolution 1280 x 1024@60 Hz
Maximum resolution 1280 x 1024@75 Hz
Input Signal, Terminated
RGB Analog , DVI(Digital Visual Interface) Compliant Digital RGB  
0.7Vp-p Positive at 75 ohms 
Separate H/V sync, Composite sync,  SOG, TTL level positive or negative.
Maximum Pixel Clock
140 MHz 
Power Supply
AC 100 ~ 240VAC(+/- 10%), 60/50 Hz ± 3Hz
Signal Cable
15pin-to-15pin D-sub cable, detachable 
DVI-D to DVI-D connector, detachable
Power Consumption  
 
						

							Less than 34W 
Dimensions (WxDxH)/ Weight (Type (A))
370.0 x 64.1 x 342.3 mm / 14.6 x 2.5 x 13.5 inch (Without Stand) 
370.0 x 190.9 x 406.8 mm / 14.6 x 7.5 x 16.0 inch (With Basic Stand) / 6.35kg
Dimensions (WxDxH)/ Weight (Type (B))
370.0 x 60.3 x 316.0 mm / 14.6 x 2.4 x 12.4 inch (Without Stand) 
370.0 x 200.0 x 404.0 mm / 14.6 x 7.9 x 15.9 inch (With Basic Stand) / 5.8kg
VESA Mounting Interface
100mm x 100mm (for use with Specialty(Arm) Mounting hardware.)
Max internal speaker
0.8~1.0W
Environmental considerations
Operating Temperature: 50°F ~ 104°F(10°C ~ 40°C)   Humidity: 10% ~ 80%, non-condensing
Storage Temperature: -4°F ~113°F (-20°C ~ 45°C)   Humidity: 5% ~ 95%, non-condensing
Plug and Play Capability
This monitor can be inst alled on any Plug & Play  compatible system. Intera ction of the monitor and 
computer systems will provide the be st operating conditions and monitor settings. In most cases, 
monitor installation will proceed automatically, unless the user wishes to select alternate settings.
Dot Acceptable
TFT LCD panel manufactured by using advanced semiconductor technology with precision of 1ppm 
(one millionth) above is used for this product. But the pixels of RED, GREEN, BLUE and WHITE 
color seem to be bright sometimes or some of black pixels could be seen. This is not from bad 
quality and you can use it without uneasiness. 
zFor example, the number of TFT LCD sub pixels that  is contained in this product are 3,932,160.  
Note: Design and specifications are subject to change without prior notice.
 
 
 
 PowerSaver   
This monitor has a built-in po wer management system called PowerSaver. This system saves energy 
by switching your monitor into a low-power mode when it has not been used for a certain amount of 
time. The monitor automati cally returns to normal operation when you press a key on the keyboard. For 
energy conservation, turn your monitor OFF when it is not needed, or when leaving it unattended for 
long periods. The PowerSaver syst em operates with a VESA DPMS co mpliant video card installed in 
your computer. Use a software utility installed  on your computer to set up this feature. 
 
State   Normal 
Operation  Power saving 
mode 
EPA/ENERGY 
2000   Power off 
(Power button)   Power off 
(Power 
Mechanical)  
Power Indicator Green Green Blinking Black Black Power 
Consumption Less than 34W Less than 1W  
(Off-mode) Less than 1W 
(120Vac/220 Vac) Less than 0W
  This monitor is EPA ENERGY STAR
® compliant and ENERGY2000 
compliant when  used with a computer equipped with VESA DPMS 
functionality. 
As an ENERGY STAR
® Partner, SAMSUNG has determined that this 
 
						

							product meets the ENERGY STAR® guidelines for energy efficiency.
 
 
 
   
 
Preset Timing Modes 
If the signal transferred from the computer is the same as the following Preset Timing Modes, the 
screen will be adjusted automatically (Exception : 640 x 480/60Hz, 720 x 400/70Hz, 800 x 600/60Hz) 
However, if the signal differs, the screen may go blank while the power LED is on. Refer to the video 
card manual and adjust the screen as follows.  
 
Table 1. Preset Timing Modes 
Display ModeHorizontal 
Frequency 
(kHz)Vertical 
Frequency 
(Hz) Pixel Clock 
(MHz) Sync Polarity 
(H/V)
IBM, 640 x 350  31.469  70.086  25.175  +/- 
IBM, 640 x 480  31.469  59.940  25.175  -/- 
IBM, 720 x 400  31.469  70.087  28.322  -/+ 
MAC, 640 x 480  35.000  66.667  30.240  -/- 
MAC, 832 x 624  49.726  74.551  57.284  -/- 
MAC, 1152 x 870  68.681  75.062  100.00  -/- 
VESA, 640 x 480  37.500 75.000 31.500  -/- 
VESA, 640 x 480  37.861 72.809 31.500  -/- 
VESA, 800 x 600  35.156 56.250 36.000 +/+,-/- 
VESA, 800 x 600  37.879 60.317 40.000 +/+ 
VESA, 800 x 600  46.875 75.000 49.500 +/+ 
VESA, 800 x 600  48.077 72.188 50.000 +/+ 
VESA, 1024 x 768  48.363 60.004 65.000  -/- 
VESA, 1024 x 768  56.476 70.069 75.000  -/- 
VESA, 1024 x 768  60.023 75.029 78.750 +/+ 
VESA, 1152 x 864  67.500 75.000 108.00 +/+ 
VESA, 1280 x 1024  63.981 60.020 108.00 +/+ 
VESA, 1280 x 1024  79.976 75.025 135.00 +/+ 
Horizontal Frequency
The time to scan one line connecting the right edge to the left edge of 
the screen horizontally is called Horizontal Cycle and the inverse 
number of the Horizontal Cycle is called Horizontal Frequency. Unit: 
kHz  
 
Vertical Frequency
Like a fluorescent lamp, the screen has to repeat the same image