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Samsung Syncmaster 214t Quick Start Guide

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    Before calling for service, check the information in this section to see\
     if you can remedy any 
    problems yourself. If you do need assistance, please call the phone number on the 
    Information section or contact your dealer.
     
     
    SymptomCheck ListSolutions
    No images on the 
    screen. I cannot turn 
    on the monitor.Is the power cord 
    connected properly?Check the power cord connection 
    and supply.
    Can you see Check 
    Signal Cable  on the 
    screen? (When connecting D-sub cable)  
    Check the signal cable connection. 
    (When connecting DVI cabel)  
    If you still see an error message on 
    the screen when the monitor is 
    connected properly, check to see if 
    the monitor status is set to analog.  
    Press Source button to have the 
    monitor double-check the input 
    signal source.
    If the power is on, 
    reboot the computer to 
    see the initial screen
    (the login screen), 
    which can be seen. If the initial screen (the login screen) 
    appears, boot the computer in the 
    applicable mode (the safe mode for 
    Windows ME/XP/2000) and then 
    change the frequency of the video 
    card. 
    (Refer to the  Preset Timing Modes ) 
    Note: If the initial screen (the login 
    screen) does not appear,  contact a 
    service center or your dealer .  
    Can you see Not 
    Optimum Mode, 
    Recommended 
    mode : 1600 X 1200 
    60Hz  on the screen? You can see this message when the 
    signal from the video card exceeds 
    the maximum resolution and 
    frequency that the monitor can 
    properly handle.  
     
    Adjust the maximum resolution and 
    frequency that the monitor can 
    handle properly.  
     
    If the display exceeds UXGA or 
    75Hz (In case of UXGA, 60Hz), a 
    Not Optimum Mode, 
    Recommended mode : 1600 X 
    1200 60Hz  message is displayed. 
     
    						
    							If the display exceeds 85Hz, the 
    display will work properly but the 
    Not Optimum Mode, 
    Recommended mode : 1600 X 
    1200 60Hz message appears for 
    one minute and then disappears.  
    Please change to the recommended 
    mode during this one-minute period. 
     
    (The message is displayed again if 
    the system is rebooted.) 
    There is no image on 
    the screen.  
    Is the power indicator 
    on the monitor blinking 
    at 1 second intervals?The monitor is in PowerSaver mode. 
     
    Press any key on the keyboard to 
    activate the monitor and restore the 
    image on the screen.  
     
    If there is still no image, press the [
    ] (Enter/ Source) button.  
    Then press any key on the keyboard 
    again to activate the monitor and 
    restore the image on the screen.
    Is the monitor 
    connected using the 
    DVI cable?You may get a blank screen if you 
    boot the system before you connect 
    the DVI cable, or disconnect and 
    then reconnect the DVI cable while 
    the system is running as certain 
    types of graphic cards do not send 
    out video signals. 
    Connect the DVI cable and then 
    reboot the system.
    I cannot see the On 
    Screen Display.Have you locked the On 
    Screen Display (OSD) 
    Menu to prevent 
    changes?Unlock the OSD by pressing the 
    MENU button for at least 5 seconds.
    The screen shows 
    strange colors or just 
    black and white.Is the screen displaying 
    only one color as if 
    looking at the screen 
    through a cellophane 
    paper? Check the signal cable connection. 
    Make sure the video card is fully 
    inserted in its slot.
    Have the screen colors 
    become strange after 
    running a program or 
    due to a crash between 
    applications?Reboot the computer.
    Has the video card 
    been set properly?Set the video card by referring to the 
    video card manual. 
    The screen suddenly 
    has become 
    unbalanced.Have you changed the 
    video card or the 
    driver?Adjust screen image position and 
    size using the OSD.
    Have you adjusted the 
    resolution or frequency 
    on the monitor?Adjust the resolution and frequency 
    of the video card.  
    (Refer to the  Preset Timing Modes ).
    The screen can be unbalanced due to the cycle of the video card signals.\
     
    Readjust Position by referring to the OSD.
    The screen is out of 
    focus or OSD cannot 
    be adjusted.Have you adjusted the 
    resolution or frequency 
    on the monitor?Adjust the resolution and frequency 
    of the video card.  
    (Refer to the Preset Timing Modes ).
    LED is blinking but no 
    images on the screen.Is the frequency 
    properly adjusted when 
    checking the Display 
    Timing on the menu?Adjust the frequency properly by 
    referring to the video card manual 
    and the Preset Timing Modes .  
    (The maximum frequency per 
     
    						
    							 
    resolution may differ from product to 
    product.) 
    There are only 16 
    colors shown on the 
    screen. 
    The screen colors 
    have changed after 
    changing the video 
    card.Have the Windows 
    colors been set 
    properly? Windows ME/2000/XP: 
    Set the colors properly at the 
    Control Panel →
     Display  →
     
    Settings . 
    Has the video card 
    been set properly?Set the video card by referring to the 
    video card manual. 
    There is a message 
    that reads 
    Unrecognized 
    monitor, Plug & Play 
    (VESA DDC) monitor 
    found. Have you installed the 
    monitor driver?Install the monitor driver according 
    to the Driver Installation Instructions .
    See the video card 
    manual to see if the 
    Plug & Play (VESA 
    DDC) function can be 
    supported. Install the monitor driver according 
    to the Driver Installation Instructions .
    Check when 
    MagicTune does not 
    function properly. MagicTune feature is 
    found only on PC (VGA) 
    with Window OS that 
    supports Plug and Play.* To check whether your PC is 
    available for MagicTune feature, 
    follow the  
      steps below (When Windows is 
    XP);  
     
    Control Panel -> Performance and 
    Maintenance -> System -> 
    Hardware -> Device Manager -> 
    Monitors -> After deleting Plug and 
    Play monitor, find Plug and Play 
    monitor by searching new 
    Hardware. 
    MagicTune is an additional software 
    for the monitor. Some graphic cards 
    may not support your monitor. When 
    you have a problem with the graphic 
    card, visit our website to check the 
    compatible graphic card list 
    provided. 
    http://www.samsung.com/monitor/magictune
    MagicTune™ doesnt 
    work properly.Have you changed your 
    PC or video graphic 
    card?Download the latest program. The 
    program can be downloaded 
    http://www.samsung.com/monitor/magictune .
    Visit our website and download the installation software for MagicTune M\
    AC.
     
     
     
     Check the following items if there is trouble with the monitor.  
    1. Check if the power cord and the video cables are properly connected to t\
    he computer.  
    2. Check if the computer beeps more than 3 times when booting.  (If it does, request an after-service for the main board of the compute\
    r.)  
    3. If you installed a new video card or if you assembled the PC, check if t\
    he installed the adapter (video) driver and the monitor driver.  
    4. Check if the scanning ratio of the video screen is set at 56Hz ~ 75Hz.  \
    (Do not exceed 60Hz when using the maximum resolution.)  
    5. If you have problems in installing the adapter (video) driver, boot th\
    e computer in Safe Mode,  remove the Display Adapter at the  Control Panel→System →Device Administrator  and then 
    reboot the computer to reinstall the adapter (video) driver.  
     
     If problems repeatedly occur,  contact an authorized service center .
     
     
    						
    							 
    QuestionAnswer 
    How can I change the 
    frequency?Frequency can be changed by reconfiguring the video card.  
     
    Note that video card support can vary, depending on the version 
    of the driver used. (Refer to the computer or the video card 
    manual for details.) 
    How can I adjust the resolution?Windows ME/XP/2000 : Set the resolution at the Control 
    Panel→
    Display →
    Settings.  
     
    * Contact the video card manufacturer for details.
    How can I set the Power Saving 
    function?Windows ME/XP/2000 : Set the function at BIOS-SETUP of the 
    computer or the screen saver. (Refer to Windows/Computer 
    Manual).  
    How can I clean the outer 
    case/LCD Panel?Disconnect the power cord and then clean the monitor with a soft 
    cloth, using either a cleaning solution or plain water.  
     
    Do not leave any remains of the detergent nor scratch the case. 
    Do not allow any water to go inside the monitor. 
     
     
     Self-Test Feature Check  
    Self-Test Feature Check   |  Warning Messages   |  Environment   |  Useful Tips
     
    Your monitor provides a self test feature that allows you to check wheth\
    er your monitor is 
    functioning properly.  
     
     
    1. 
       Self-Test Feature Check 
     
    1. Turn off both your computer and the monitor.  
    2. Unplug the video cable from the back of the computer.  
    3. Turn on the monitor.   If the monitor is functioning properly, you will see a box in the illust\
    ration below.  
     
     
     
    This box appears during normal operation if the video cable becomes disc\
    onnected or 
    damaged. 
     
    4. Turn off your monitor and reconnect the video cable; then turn on both y\
    our computer and the 
    monitor.  
    If your monitor screen remains blank after using the previous procedure,\
     check your video 
    controller and computer system; your monitor is functioning properly. 
    2.  
      Warning Messages  
     
    If there is something wrong with the input  signal, a message appears on the screen or the 
    screen goes blank although the power indicator LED is still on. The mess\
    age may indicate 
    that the monitor is out of scan range or that you need to check the sign\
    al cable. 
     
     Q & A  
     
    						
    							3.  
      Environment  
     
    The location and the position of the monitor may influence the quality a\
    nd other 
    features of the monitor. 
    1. If there are any sub woofer speakers near the monitor, unplug and reloca\
    te the woofer  to another room.  
    2. Remove all electronic devices such as radios, fans, clocks and telephone\
    s that are 
    within 3 feet (one meter) of the monitor.  
    4.   
      Useful Tips 
     
    !A monitor recreates visual signals received from the computer. Therefore\
    , if there is trouble with 
    the computer or the video card, this can cause the monitor to become bla\
    nk, have poor coloring, 
    noise, video mode not supported, etc. In this case, first check the sour\
    ce of the problem, and 
    then contact the Service Center or your dealer.  
     
    !Judging the monitors working condition 
     
    If there is no image on the screen or a  Not Optimum Mode,Recommended Mode : 1600 X 
    1200 60Hz
     message comes up, disconnect the cable from the computer while the moni\
    tor is still 
    powered on. 
    If there is a message coming up on the screen or if the screen goes whit\
    e, this means the 
    monitor is in working condition.  
    In this case, check the computer for trouble.  
     
    						
    							 
     
     General  
    General
    Model NameSyncMaster 214T
    LCD Panel
    Size21.3 Diagonal
    Display area432mm (H) x 324mm (V)
    Pixel Pitch0.270mm (H) x 0.270mm (V)
    Typea-si TFT/SPVA
    Synchronization
    Horizontal30 ~ 81kHz
    Vertical56 ~ 75Hz
    Display Color
    16.7M Colors 
    Resolution
    Optimum resolution1600 x 1200@60Hz
    Maximum resolution1600 x 1200@60Hz (Analog) 
    1600 x 1200@60Hz (Digital)
    Input Signal, Terminated
    Analog RGB, DVI Compliant Digital RGB, CVBS, S-Video 
    Composite Sync,SOG, 0.7Vp-p Positive at 75O 
    Separate H/V sync,TTL level positive or negative
    Video 
    Video formatCVBS , S-Video
    Maximum Pixel Clock
    162 MHz (Analog/Digital) 
    Power Supply
    AC 100 ~ 240 VAC(±10%), 60/50 Hz ± 3Hz
    Signal Cable
     
    						
    							15pin-to-15pin D-sub cable, detachable, 1.8m 
    DVI-D to DVI-D connector, detachable, 2.0m 
    Power Consumption
    Less than 63W(Analog/Digital) 
    Dimensions (WxDxH)/ Weight 
    469.0 x 228.5 x 466.2mm (18.5 x 9.0 x 18.4inc h) / 8.8kg (state of stand installed) 
    VESA Mounting Interface
    100mm x 100mm (for use with Specialty(Arm) Mounting hardware.)
    Environmental considerations
    OperatingTemperature: 32°F ~ 122°F (10°C ~ 50°C)  
    Humidity: 10% ~ 90%, non-condensing
    StorageTemperature: -4°F ~ 149°F (-20°C ~ 65°C)  
    Humidity: 5% ~ 90%, non-condensing
    Plug and Play Capability
    This monitor can be installed on any Plug & Play  compatible system. Interaction of the monitor and 
    computer systems will provide th e best operating conditions and monitor settings. In most cases, 
    monitor installation will proceed au tomatically, unless the user wishes to select alternate settings.
    Dot Acceptable
    TFT LCD panel manufactured by using advanced semico nductor technology with precision of 1ppm
    (one millionth) above is used for this product.  But the pixels of RED, GREEN, BLUE and WHITE 
    color seem to be bright sometimes or some of bl ack pixels could be seen. This is not from bad 
    quality and you can use it without uneasiness. 
    zFor example, the number of TFT LCD sub pixels  that is contained in this product are 5,760,000  
    Note: Design and specifications are subject to change without prior notice.
     
     
     
     PowerSaver   
    This monitor has a built-in power management system  called PowerSaver. This system saves energy 
    by switching your monitor into a low-power mode wh en it has not been used for a certain amount of 
    time. The monitor automatically returns to normal  operation when you press a key on the keyboard. For 
    energy conservation, turn your monitor OFF when  it is not needed, or when leaving it unattended for 
    long periods. The PowerSaver system operates with  a VESA DPMS compliant video card installed in 
    your computer. Use a software  utility installed on your computer to set up this feature. 
     
    State  Normal Operation  Power saving mode 
    EPA/ENERGY 2000  Power off 
    (Power S/W off )   
    Power IndicatorGreenGreen, BlinkingBlack
    Power ConsumptionAnalog/Digital 
    Less than 63WAnalog/Digital  Less than 2W   (Off-mode)
    Less than 0W 
     
    This monitor is EPA ENERGY STAR® compliant and ENERGY2000 
    compliant when used with a co mputer equipped with VESA DPMS 
    functionality. 
    As an ENERGY STAR
    ® Partner, SAMSUNG has determined that this 
    product meets the ENERGY STAR® guidelines for energy efficiency.
     
     
     
    						
    							  
     
     
     
     
    Preset Timing Modes  
    If the signal transferred from the computer is the  same as the following Preset Timing Modes, the 
    screen will be adjusted automatically. However, if  the signal differs, the screen may go blank while 
    the power LED is on. Refer to the video ca rd manual and adjust the screen as follows.  
     
    Table 1. Preset Timing Modes 
    Display Mode
    Horizontal 
    Frequency  (kHz)Vertical 
    Frequency  (Hz) Pixel Clock (MHz) Sync Polarity  (H/V)
    IBM, 640 x 350 31.469 70.086 25.175 +/-
    IBM, 720 x 40031.46970.08728.322-/+
    IBM, 640 x 480 31.469 59.940 25.175 -/-
    VESA, 640 x 48037.86172.80931.500-/-
    VESA, 640 x 480 37.500 75.000 31.500 -/-
    MAC, 640 x 48035.00066.66730.240-/-
    MAC, 832 x 624 49.726 74.551 57.284 -/-
    VESA, 800 x 60035.15656.25036.000+/-, +/-
    VESA, 800 x 600 37.879 60.317 40.000 +/+
    VESA, 800 x 60048.07772.18850.000+/+
    VESA, 800 x 600 46.875 75.000 49.500 +/+
    VESA, 1024 x 76848.36360.00465.000-/-
    VESA,1024 x 768 56.476 70.069 75.000 -/-
    VESA, 1024 x 76860.02375.02978.700+/+
    VESA, 1280 x 1024 63.981 60.020 108.00 +/+
    VESA, 1280 x 102479.97675.025135.00+/+
    VESA, 1600 x 1200 75.000 60.000 162.00 +/+
    Horizontal Frequency
    The time to scan one line connec ting the right edge to the left 
    edge of the screen horizontally is  called Horizontal Cycle and the 
    inverse number of the Horizontal Cycle is called Horizontal 
    Frequency. Unit: kHz  
     
    Vertical Frequency
    Like a fluorescent lamp, the scr een has to repeat the same image 
    many times per second to display an image to the user. The 
    frequency of this repetition is called Vertical Frequency or 
    Refresh Rate. Unit: Hz 
     
    						
    							 
     
     Service  
     
    The address and phone number of the company can be changed without prior\
     notice.
     
     
    AUSTRALIA :  
    Samsung Electronics Australia Pty Ltd. 
    Customer Response Centre 
    7 Parkview Drive, Homebush Bay NSW 2127 
    Tel : 1300 362 603 
    http://www.samsung.com.au/  
     
     
    BRAZIL :  
    Samsung Eletronica da Amazonia Ltda. 
    R. Prof. Manoelito de Ornellas, 303, Terro B 
    Chacara Sto. Antonio, CEP : 04719-040 
    Sao Paulo, SP 
    SAC : 0800 124 421 
    http://www.samsung.com.br/  
     
     
    CANADA :  
    Samsung Electronics Canada Inc. 
    Samsung Customer Care 
    7037 Financial Drive 
    Mississauga, Ontario 
    L5N 6R3 
    1-800-SAMSUNG (1-800-726-7864) 
    http://www.samsung.ca/  
     
     
    CHILE :  
    SONDA S.A. 
    Teatinos 550, Santiago Centro, Santiago, Chile 
    Fono: 56-2-5605000 Fax: 56-2-5605353 
    56-2-800200211 
    http://www.sonda.com/  
    http://www.samsung.cl/  
     
     
    COLOMBIA :  
    Samsung Electronics Colombia 
    Cra 9 No 99A-02 Of. 106 
    Bogota, Colombia 
    Tel.: 9-800-112-112 
    Fax: (571) 618 - 2068 
    http://www.samsung-latin.com/  
    e-mail :  [email protected]  
     
    						
    							  
     
    ESPAÑA :
     
    Samsung Electronics Comercial Iberica, S.A. 
    Ciencies, 55-65 (Poligono Pedrosa) 08908 
    Hospitalet de Llobregat (Barcelona) 
    Tel. : (93) 261 67 00 
    Fax. : (93) 261 67 50 
    http://samsung.es/  
     
     
    FRANCE :  
    SAMSUNG ELECTRONICS FRANCE Service 
    Paris Nord 2 
    66 rue des Vanesses 
    BP 50116 Villepinte 
    95950 Roissy CDG Cedex 
    Tel : 08 25 08 65 65 
    Fax : 01 48 63 06 38 
    http://www.samsungservices.com/  
     
     
    GERMANY :  
    TELEPLAN Rhein-Main GmbH 
    Feldstr. 16 
    64331 Weiterstadt 
    T. 06151/957-1306 
    F. 06151/957-1732 
    * EURO 0.12/Min 
    http://www.samsung.de/  
     
     
    HUNGARY :  
    Samsung Electronics Magyar Rt. 
    1039, Budapest, Lehel u. 15-17. 
    Tel: 36 1 453 1100 
    Fax: 36 1 453 1101 
    http://www.samsung.hu/  
     
     
    ITALY :  
    Samsung Electronics Italia S.p.a. 
    Via C. Donat Cattin, 5 
    20063 Cernusco s/Naviglio (MI) 
    Servizio Clienti: 199.153.153 
    http://www.samsung-italia.com/  
     
     
    MÉXICO :  
    SAMSUNG ELECTRONICS MÉXICO. S.A. de C.V. 
    Vía Lopez Portillo No. 6, Col. San Fco. Chilpan 
    Tultitlán, Estado de México, C.P. 54940 
    Tel: 01-55-5747-5100 / 01-800-726-7864 
    Fax: 01-55-5747-5202 / 01-800-849-1743 
    RFC: SEM950215S98 
    http://www.samsung.com.mx/  
     
     
     
    IMPORTADO POR: SAMSUNG ELECTRONICS MÉXICO. S.A. de C.V. 
    Vía Lopez Portillo No. 6, Col. San Fco. Chilpan 
    Tultitlán, Estado de México, C.P. 54940 
    Tel: 01-55-5747-5100 / 01-800-726-7864 
     
    EXPORTADO POR: Samsung Electronics CO.,LTD.  416, Mae tan-3dong, Yeongtong - gu, 
    Suwon City, Gyeonggi-do Korea 
    NETHERLANDS/BELGIUM/LUXEMBOURG :  
    Samsung Electronics Benelux B. V. 
    Fleminglaan 12 2289 CP Rijiswijk, NEDERLANDS 
    Service and informatielijn ;  
    Belgium :0800-95214,  http://www.samsung.be/  
    Netherlands : 0800-2295214,  http://www.samsung.nl/ 
     
    						
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