Samsung Series 7 Manual

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 ●If you say an accessibility-related command such as "Subtitle" or "Voice Guide", the command is applied 
directly and you will see a notification that the function is operating.
 ●When playing back media content, you can execute commands such as "Play", "Pause", "Stop", "Rewind", and 
"Fast Forward".
 "The function does not operate for all apps.
 ●You can set the timer with the command "Sleep reservation in 30 minutes".
 ●To change the source, say "HDMI", "TV", or "USB".
 ●To change the picture mode, say "Movie Picture Mode" or "Set Picture Mode to Standard".
 ●To search, say "Search ****" or "Search **** in YouTube".
 ●To view Help, say "Help", "What can I say" or "User guide".
 "The supported language may differ by geographical region.
 "When you press the  button once, the Help Guide is displayed. Use the Voice Interaction function as instructed in 
the Guide. 
						

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Read Before Using Voice Interaction
Precautions for voice interaction
 ●To use Voice Interaction, you must have a Samsung account. For more information, refer to "Using a Samsung 
account".
 ●The supported voice interaction languages and features may differ by geographical region.
 ●If the language set differs from the language of your country, some features are not available.
 ●The function is available only when the TV is connected to the Internet.
 ●Voice interaction is available only on TVs that support it and come with remote controls that have a 
microphone.
 ●Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains 
numeric values or symbols, the function may not operate properly.
 ●Searched results may not provide complete results.
 ●You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
 ●To change the current channel by saying channel names as voice commands, you must finish Set Up Your 
Service Provider. (   Settings  General  Start Setup)
 ●To use the voice text input function and Smart search function, you must consent to provisions allowing third 
parties to collect and use your voice data.
 ●To use the interactive voice interaction function, you must.
 –Agree to Smart Hub's Terms of Use
 –Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
 –Consent to the collection and use of personal information for the voice interaction-based service.
Requirements for using voice interaction
 ●The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV 
sound and ambient noise).
 ●The optimal volume for voice commands is between 75 dB and 80 dB. 
						

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Updating the TV’s Software
View your TV's software version and update it if necessary.
   Settings  Support  Software Update
Updating the TV’s software to the latest version
 [DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after 
completing the software update. Video and audio settings will be reset to their defaults after a software 
update.
Updating through the Internet
   Settings  Support  Software Update  Update Now
 "Updating from the Internet requires an active Internet connection.
Updating through a USB device
   Settings  Support  Software Update  Update Now
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device 
to the TV to update.
 "To update using a USB flash drive, download the update package from Samsung.com to your computer. Then, save the 
update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.
Updating the TV automatically
   Settings  Support  Software Update  Auto update
If the TV is connected to the Internet, you can have the TV update its software automatically while you are watching 
the TV. When the background update is completed, it is applied the next time the TV is turned on.
If you agree to the Smart Hub terms and conditions, Auto update is set to On automatically. If you want this function 
disabled, use the Select button to turn it off.
 "This function may take a longer time if another network function is running concurrently.
 "This function requires an Internet connection. 
						

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Getting Support
Get help directly from Samsung if you have a problem with your TV.
Getting support through Remote Management
   Settings  Support  Remote Management
After consenting to our service agreement, you can use Remote Management to access Remote Support and have 
a Samsung service technician diagnose your TV, correct problems, and update your TV's software, remotely, via the 
web. You can also turn Remote Management on and off.
 "This function requires an Internet connection.
 "You can also start Remote Management function by pressing and holding the  button for 5 or more seconds.
What is Remote Support?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can remotely:
 ●Diagnose your TV
 ●Adjust the TV settings for you
 ●Perform a factory reset on your TV
 ●Install recommended firmware updates
How does Remote Support Work?
You can easily have a Samsung Tech service your TV remotely:
1. Call the Samsung Contact Centre and ask for remote support.
2. Open the menu on your TV and go to the Support section.
3. Select Remote Management, then read and agree to the service agreements. When the PIN screen appears, 
provide the PIN number to the agent.
4. The agent will then access your TV. 
						

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Finding the contact information for service
   Settings  Support  About This TV
You can view the address of the Samsung website, the call centre phone number, your TV's model number, your TV's 
software version, Open Source Licence and other information you may need to get service support from a Samsung 
call agent or the Samsung website.
 "You can also view information by scanning the QR code of your TV.
 "You can also start this function by pressing and holding the  button for 5 or more seconds.
Requesting service
   Settings  Support  Request Support
You can request service when you encounter a problem with the TV. Select the item matching the problem that 
you encountered, and then select Request Now o r Schedule Appointment  Send. Your service request will be 
registered. The Samsung Contact Centre will contact you to set up or confirm your service appointment.
 "This function is not available in specific geographical areas.
 "You must agree to the terms and conditions for the service request.
 "This function requires an Internet connection. 
						

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Connections
You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the 
Internet by using a LAN cable or wireless router. Using various connectors, you can also connect external devices.
Connection Guide
You can view detailed information about external devices that can be connected to the TV.
   Source  Connection Guide
It guides you the way to connect various external devices such as the cable box, game console, and PC through 
pictures. If you select the connection method to an external device, the information details appear.
Connection Guide
Cable Box/Disc PlayerHDMI
Game Console
PC
Audio device
Mobile Device
External Storage
Accessory
 "The image on your TV may differ from the image above depending on your model and geographical area. 
						

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Connecting an Antenna (Aerial)
You can connect an antenna cable to your TV.
 "An antenna connection is not necessary if you connect a cable or satellite box.
It is best to connect the both connectors using a Multi-Switch or DiSEqC. Switch, etc and to set Aerial Connection 
Type to Dual Oscillator.
 "A connection method may differ with the models.
 "DVB-T2 system may not be available in specific geographical areas.
 "Availability depends on the specific model and geographical area. 
						

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Connecting to the Internet
You can get access to the Internet through your TV.
Connecting to your Internet network
   Settings  General  Network  Open Network Settings Try Now
Connect to an available network.
Establishing a wired Internet connection
   Settings  General  Network  Open Network Settings  Wired
If you connect a LAN cable, the TV automatically accesses the Internet.
 "Use a CAT 7 (*STP type) cable for the connection.
* Shielded Twist Pair
 "The TV will not be able to connect to the Internet if your network speed is below 10 Mbps. 
						

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Establishing a wireless Internet connection
   Settings  General  Network  Open Network Settings  Wireless
Make sure that you have the wireless router's SSID (name) and password settings before attempting to connect, and 
then follow the directions on the screen.
Wireless Connection
Select your wireless network.
Refresh
 "The image on your TV may differ from the image above depending on your model and geographical area.
 "If no wireless router is found, select Add Network at the bottom of the list and enter the network name (SSID).
 "If your wireless router has a WPS o r PBC button, select Use WPS at the bottom of the list, and then push the WPS o r PBC 
button on your router within 2 minutes. The TV will connect automatically. 
						

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Checking the Internet connection status
   Settings  General  Network  Network Status Try Now
View the current network and Internet status.
Resetting Your Network
   Settings  General  Network  Reset Network
Restore the network settings to the factory defaults.
Changing the name of the TV on a network
   Settings  General  System Manager  Device Name Try Now
You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.
Troubleshooting Internet Connectivity Issues
If your TV won't connect to the Internet, try the solutions below.
Troubleshooting wired Internet connectivity issues Try Now
After reading the following content, troubleshoot the wired Internet connection issue. If the problem persists, 
contact your Internet Service Provider.
No network cable found
Make sure that the LAN cable is plugged in on both ends. If it is plugged in, make sure that the router is turned on. If 
the router is on, try turning it off and then on.