Samsung Sdr3102 N Manual
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English _121 • Sdr-4102 unit : mm (inches) 235 (9.25’’) 224 (8.82’’) 57(2.24’’) 52(2.05’’) 315 (12.4’’) APPENDIX
122_ appendix • Sdr-3102 unit : mm (inches) 235 (9.25’’) 224 (8.82’’) 57(2.24’’) 52(2.05’’) 315 (12.4’’) appendix
English _123 deFAuLt SettIng This returns the factory default settings. The settings are made as follows; • Use System/Load Factory Default in MENU `The default settings are based on SDR-5102. `The initial administrator ID is “admin” and the password should be set when logging in for the first time. Please change your password every three months to safely protect personal information and to prevent the damage of the information theft. Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password Category DetailsFactory Default System Settings Date/Time/Language Date/Time/Language Date YYYY-MM-DD Time Format 24 hours Time Zone GMT Time Synchronize OFF DST OFF Language English Permission Management Admin IDadmin User Group All Group Setting Restricted Access Search/Backup Auto Logout OFF Manual Input of ID OFF System Management System Information Broadcast Format NTSC/PAL Device Camera Camera Video ON Audio OFF CH Name CAM 01 ~ CAM 16 SEQ-Dwell Time 5 sec PTZ ID Camera No. Protocol None Screen Setup Brightness 50 Contrast 50 Color 50 Storage Device HDD AlarmCheck Alarm Output Port OFF Duration OFF Replace Alarm Output Port OFF Duration OFF APPENDIX
124_ appendix CategoryDetailsFactory Default Device Remote Device Baudrate 9600 Parity None Data 8 Stop bit 1 Remote Control ON(0) Monitor Monitor Event Display OFF Display All Multi CH SEQ Time 5 sec VGA/HDMI 1280X1024 HDMI Resolution Auto DetectionON Mode Live Screen ALL Play Screen ALL Recording Recording Schedule CH1~CH16 Both(Cont&Evnt) Event Record Duration PRE Event OFF POST Event 1 min REC Quality/Resolution Normal Recording Resolution CIF Frame Rate NTSC: 7fps PAL: 5fps Record Quality Level 4 Event Resolution 4CIF Frame Rate NTSC: 7fps PAL: 5fps Record Quality Level 4 Record Option Disk End Mode Setup Overwrite Disk End Beep OFF Auto Delete OFF Event Motion Detection Mode OFF Sensitivity Level10(high) Alarm None Duration 10 sec Motion Region All Area Video Loss Detection Video Loss State OFF Alarm None Duration 10 sec Tampering Detection Mode OFF Sensitivity Medium Alarm None Duration 10 sec Alarm Schedule BEEP Event Sync appendix
English _125 CategoryDetailsFactory Default Network Connection Mode InterfaceIP Type Static Transfer Bandwidth 2Mbps IP Address 192.168.1.200 Gateway 192.168.1.1 Subnet Mask 255.255.255.0 DNS 168.126.63.1 Port Protocol Type TCP Device Port 4520~4524 HTTP Port 80 Secure Video Transmission OFF DDNS DDNS Site OFF Live Transfer Resolution CIF Quality Low Mailing Service SMTP Server OFF Port 25 Use Authentication OFF Secure Transfer Never Event Event Interval 10 min Use Event Transfer OFF Group Group OFF Recipient Permission OFF APPENDIX
126_ appendix troubLeShootIng SymptomCountermeasures The system does not turn on and the indicator on the front panel does not work at all. y Check if the power supply system is properly connected. y Check the system for the input voltage from the power source. y If the problem persists even after you have taken the above actions, check the power supplier and replace it with a new one if neccessary. Some channels display just a black screen even if they receive video sources. y Check if the camera connected to the system properly displays the image. Sometimes, this problem may occur on a camera that is not properly connected to the video source. y Check if the camera is properly supplied with power. y Sometimes, this problem may occur on a channel with weak video signal from a video distributor that is connected to multiple systems. In this case, input the video source of the camera directly into the DVR. This may find the cause and solve the problem. If I press the [REC] button, the REC indicator does not flash, nor the player start recording. y Check if there is a free space on the HDD for the recording. y Check if the record mode is set to ON in the record mode setting. The screen displays the logo image repeatedly. y This may occur from a problem with the main board, or the related software is corrupt. Contact the nearest service center for more information. The Channel button does not work on the Live screen. y The Channel button does not work if the current screen is in the event monitoring mode. In the event monitoring screen, press the [ALARM] button to exit the screen and select a channel. The cursor will not move to the Start button when I start the calendar search. y Check if the channel and the date that you want to play are marked with the V symbol. Both channel and date should be checked before you can start playing with the Start button. When the alarm sounds, I press the [ALARM] button to release the alarm but it does not work. The alarm persists and I could not set it off in any way. y Press the [MENU] button to release the alarm in the following way: 1) To release the event monitoring mode : Monitoring Mode – set the duration of the event monitoring to Off. 2) To release the alarm sound : Event Record Mode - Alarm (Motion Detection/Video Loss/Tampering Detection) – deactivate the alarm sound. 3) To release the event : Event Record Mode - Alarm (Motion Detection/ Video Loss/Tampering Detection) – set the mode to Off. No response is made even if I press the [PTZ] button on the Live screen. y Menu Camera Check if the current protocols and other settings in the PTZ device are properly configured according to the PTZ camera. I've found that the DVR does not recognize as many disks as installed when I have connected multiple external HDDs to the DVR. y It takes time for the DVR to recognize multiple external HDDs. Try again in a moment and if the problem (of failure to recognize as many HDDs as connected) persists, it may occur due to a mechanical error of the HDD installed. Try again with a different HDD. appendix
English _127 SymptomCountermeasures A message of “Need to reset date/time.” Is displayed on the screen. y This message is displayed if there occurs a problem with the time setting of the internal clock or an error in the clock itself. Contact the retailer or the service center for more information. The time bar is not displayed in Search mode. y The timeline can switch between normal and extension mode. In extension mode, the time bar may not be displayed in the current timeline. Switch to normal mode or use the left or right button to navigate through the time bar. The “NO HDD” icon and an error message are displayed. y Check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel. I have installed an additional HDD on the DVR but it does not recognize the HDD. y See the compatibilty list to check if the additional HDD is supported by the DVR. For the compatibility list, contact the retailer where you purchased the DVR. I have connected an external storage device (external SATA HDD) to the DVR but the DVR seems not to recognize it. y See the compatibility list of external storage devices to check if the connected device is supported by the DVR. For the compatibility list, contact the retailer where you purchased the DVR. If I press the ESC key in full screen mode of the WebViewer, the system does not switch to a normal split mode. y Press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC key again. The system will switch to a normal split mode. I found it difficult to configure the network settings if using the default search, backup and router settings. y For more information, refer to the user manual. y If you want to check the basics of the product for a quick start, refer to the quick start guide (backup, search). y If you use the router for network connection, refer to the “Connecting to the Internet using the router” section in this manual. I forgot the password. y Contact the DVR administrator for help. Backup data is just not played by the PC or DVR. y When you are backing up data, you have choices about the player either: PC or DVR. Make your selection before proceeding. y If you are using the PC to play the data, the format of the backup file should be either SEC. y If you are using the DVR for this purpose, formatting backup files should be done by the DVR. My player does not switch to Live mode while in playback. y Press the Stop [@ ] button on the remote control, or click the [ ] icon on the launcher to switch to Live mode. APPENDIX
128_ appendix SymptomCountermeasures Recording does not work. y If your player does not display a Live image at all, that indicates recording does not work so first check if you see an image on the screen. y Recording does not work if the recording settings are not properly configured. 1) Manual Record: Press the [REC] button on the remote control to start recording. 2) Scheduled Record: Specify a desired time in Menu – Record – Recording Schedule. Recording will start at the specified time. - Record: Recording will proceed in any conditions at the specified time. - Record: When an event occurs, recording will perform only if the event is of alarm, motion detection, v ideo loss and Tampering Detection. If there is no event found, recording will not perform. - Record: If there is no event found, Continuous recording will perform. Whereas, if an event occurs, Event recording will perform. The image quality of the recording data is not good. y Increase the resolution and quality level in Menu – Record – Quali\ ty / Resolution. 1) Resolution: Select a bigger size when specifying the recording size. ( WD1>4CIF>2CIF>CIF) The recording image in the CIF format shows a deteriorated quality as it is enlarged from a small-sized image. 2) Record Quality: Specify a bigger level for the recording quality. y If you increase the resolution and the recording quality, the data size increases accordingly. So the HDD will be filled faster. Overwriting will overwrite the existing data so recording will proceed at a shorter interval. appendix
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