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Samsung Prostar Dcs Compact Lcd24b, Lcd12b, Std24b, Basic 12b, 7b KeySet User Guide
Samsung Prostar Dcs Compact Lcd24b, Lcd12b, Std24b, Basic 12b, 7b KeySet User Guide
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DIAL BY DIRECTORYEach station or speed dial number can have an associated directory name. A station or speed dial number can be selected by scrolling alphabetically through a directory name list. This on-line “phone book” allows the user to look up and dial any station or speed dial number in seconds. Press the DIR key (DIRECTORY). Select the directory you wish to use: PERS (personal speed dial numbers), SYS (system speed dial numbers) or STN (station names). Dial the key on the keypad that corresponds to the first letter of the name you wish to search for. Use the UP and DOWN arrows to scroll through the names. Press the DIAL soft key to dial the number. NOTE: A DIR key can have an extender to take you directly to one of the above lists.CALL PROGRESS DISPLAYSDuring everyday call handling, your keyset display will provide information that is helpful and in some cases invaluable. Displays like [CALL FROM 203], [TRANSFER TO 202], [701: RINGING], [TRANSFER FM 203], [708 busy], [Camp on to 204], [Recall from 204], [Call for 501], [message frm 204] and [FWD ALL to 204] keep you informed of what is happening and where you are. In some conditions you are prompted to take an action and in other cases you receive directory information.DISPLAY NUMBER DIALEDDisplay keysets begin showing digits as they are dialed. They will stay in the display until the call duration timer comes on automatically or the TIMER button is pressed. If the call duration timer is not used, the number dialed will be dis- played until the call is released, transferred or put on hold.CALL DURATION TIMERThe system can be set to automatically time outside calls. A few seconds after you dial a telephone number, the timer appears in the display. It appears imme- diately for incoming calls. The call timer continues for the duration of the call. Call duration times are displayed in minutes and seconds. If a call lasts longer than 60 minutes, the timer restarts. You can press the TIMER key to manually begin timing a call. Press it again to stop timing. If you press it while the automatic timer is on, the call duration time is restarted. 36 AUTO TIMERDisplay keyset users may have the timer automatically start when they answer incoming calls or after a short delay on an outgoing call. With the handset on-hook, press TRSF and then dial 110. Dial 11 to turn the auto timer on or 10 to turn it off. Press TRSF to store your selection.TIMER FUNCTIONDisplay keyset users may use this feature as a simple stopwatch. When the keyset is idle, press the TIMER button to start timing. Press the TIMER button again to stop timing. Read the elapsed time in the display. Lift the handset and replace it. The display will return to date and time.VIEWING MESSAGE INDICATIONSYou can view all of your message indications before you return them: With the handset on-hook, press the MSG key with the red flashing light. The first station that left a message indication will be displayed. Press the UP and DOWN arrows to scroll through the stations that left mes- sage indications. Use the soft keys to reply, clear or advance to the next message. Press the ANS/RLS key to return your keyset to the idle condition.ALARM REMINDER MESSAGESWhen you use the alarm/appointment reminder feature, you create a 16 charac- ter reminder message. When the alarm rings, your message will appear instead of [ALARM REMINDER]. To program reminder messages: Press TRSF and then dial 116. Dial the alarm number 1, 2 or 3. Dial the time you want the alarm to go off. Enter the time as HHMM (hours and minutes) using the 24 hour clock. Dial 0 (NOT SET), 1 (TODAY) or 2 (DAILY) to select the alarm type. Write your message using the dial pad keys. Each press of a key selects a character. Pressing the next key moves the cursor to the next position. For example, if your message is “TAKE MEDICATION,” press 8 once to get the letter “T.” Press 2 once to get “A.” Press 5 twice to get “K.” Continue selecting characters from the following table to complete your message. Press the TRSF key to store the alarm and reminder message. Repeat for each alarm if needed. 37
COUNT12345 DIAL 0 Q Z . ) 0 DIAL 1space ? , ! 1 DIAL 2 A B C @ 2 DIAL 3 D E F # 3 DIAL 4 G H I $ 4 DIAL 5 J K L % 5 DIAL 6 M N O ^ 6 DIAL 7 P R S & 7 DIAL 8 T U V✱8 DIAL 9 W X Y ( 9 DIAL ✱ :=[ ]✱ NOTE: When the character you want appears on the same dial pad key as the previous character, press UP to move the cursor one space to the right. To cancel an individual alarm and reminder message: Press TRSF and then dial 112. Dial alarm number 1, 2 or 3. Press the HOLD key. Press the TRSF key.PERSONAL SPEED DIAL NAMESEach personal speed dial number can have a name assigned to it. This name is used to select the speed dial bin when you are dialing by directory. Press TRSF and then dial 106. Dial the speed dial bin number 00–49. Write your message using the procedure described in Alarm Reminder Mes- sages . Press the TRSF key to store the speed dial name. Repeat for each speed dial bin if necessary. NOTE: If the version is V1.x, you may assign a name ten characters long. If the version is V2.x, you may assign a name 11 characters long. STATION NAMESYou can assign an 11 character name to your keyset. This allows other display keyset users to call you using the directory dial feature. 3839 To program a station name: Press TRSF and then dial 104. Enter the name using the procedure described in Alarm Reminder Messages . Press TRSF to store the name. NOTE: If the version is V1.x, you may assign a name ten characters long. If the version is V2.x, you may assign a name 11 characters long. MANAGING KEY ASSIGNMENTSYou can view your key assignments and add extenders to some of your pro- grammable keys for easy one touch operation of frequently used features. While on-hook, press TRSF and then dial 107. Use the VO L keys to scroll through all of your programmable keys. OR Press the programmable key to which you want to add the extender. When you reach a key listed below, dial the corresponding extender. Press TRSF to store and exit programming. KEY EXTENDER BOSS..................Boss and Secretary (1–4) DP .......................Direct Pickup (extension or station group number) DS .......................Any extension or station group number FWRD.................Call Forward (0–7) GPIK...................Group Pick-Up (01–20) IG ........................In/Out of Group (501–529) MMPG.................Meet Me Page (0–9, ✱) PAGE ..................Page (0–9, ✱) SPD ....................Speed Dial (00–49, 500–999) PSMG .................Programmed Message (01–20) DIR ......................PERS (1), SYS (2) or STN (3) VT .......................Voice Mail Group (501–529) [RELEASE 2 ONLY] NOTE: Confirm that the cursor is placed correctly before you enter the extender.WHAT IS CALLER ID?Caller ID is the name given to the telephone company-provided feature that delivers the telephone number and sometimes the name of the person calling your phone. There are two types of Caller ID; the first delivers the calling party’s telephone number only and the second (sometimes referred to as “Deluxe” Caller ID) delivers both the calling party’s telephone number and name as listed in the telephone directory.
The DCS COMPACT system can handle both types of Caller ID; in fact, in the case of number only delivery, the system can be programmed to insert a name for a specific telephone number (up to a maximum of 250 numbers). However, even though you are paying to receive Caller ID information, there are some circumstances that mean you will not receive this information. The three most common reasons are listed below along with the display information that the DCS COMPACT will provide. PRIVATE The caller does not wish his/her name or number to be re- vealed to you. This type of call can be stopped at the telephone company by dialing an access code on your outside lines. This will redirect these PRIVATE calls to an announcement that states that you do not wish to receive calls that have had Caller ID blocked. The code to block these calls can usually be found in the front section of the telephone directory. OUT OF AREA The caller is calling from an area that cannot provide Caller ID information (for example, international calls) or he/she is call- ing from a type of circuit that cannot provide Caller ID informa- tion, for example, some outbound WATS lines. PAYPHONE The caller is calling from a coin-operated telephone. The tele- phone company will send this information as there are no di- rectory listings for pay phones. The number will be delivered as usual. NOTE: The Caller ID features require optional software and/or hardware. Please see your service and installation company for details.SELECTING YOUR CALLER ID DISPLAYYou can decide if you want to see the CID name or CID number in the display. Regardless of which one is selected, you can press the NND key to view the other pieces of CID information. To select the type of Caller ID information you wish to view first: With the handset on-hook, press TRSF and then dial 119. Dial 0 if you do not wish to view CID information, 1 to view the NUMBER first or 2 to view the NAME first. Press TRSF to store your selection.VIEWING THE NEXT CID CALLIn the event that you have a call waiting or a camped-on call at your keyset, you can press the NEXT key to display the Caller ID information associated with the call in queue at your keyset. Either the CID name or CID number will show in the display depending on your Name/Number selection. 40To view Caller ID information for calls that have been camped-on to your keyset, press the NEXT key. If your keyset does not have a NEXT key, press the CID key and then the NEXT soft key. SAVING THE CID NUMBERAt any time during an incoming call that provides CID information, you may press the SAVE key to save the CID number. If your keyset does not have a SAVE key, press the CID key, the SCROLL key and then the SAVE soft key. The system must be using LCR to dial the saved number.REDIALING A SAVED CID NUMBERTo redial a number that has been saved, press the SAVE key or dial 19. NOTES: 1. Your telephone system must have LCR correctly programmed to redial the saved number. 2. If the Hot Keypad feature has been turned off, you must first lift the handset or press SPK before you begin dialing.STORING A CID NUMBERAt any time during an incoming call that provides CID information, you may save the CID number as a speed dial number in your personal speed dial list. To store a Caller ID number in a personal speed dial bin: Press the STORE key. The system displays the speed dial bin in which the number was stored. OR Press the CID key and then press the SCROLL key. Press the STORE soft key. The system displays the speed dial bin in which the number was stored. NOTE: Your telephone system must have LCR correctly programmed to redial the saved number. If LCR is not being used on your system, you will not be allowed to STORE CID numbers.INQUIRE CID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for you, you may view the Caller ID information before you retrieve the call. This will influence how you choose to handle the call. From an idle keyset: Press the INQUIRE key. OR Press the CID key and then the INQUIRE soft key. 41
Dial the trunk number. You may now answer the call by pressing ANS. OR You may use NND to view more information about this call. OR You can return to the idle condition by pressing IGNORE. If you are on a call: Press the INQUIRE key. Your existing call will go on hold. OR Press the CID key and then the INQUIRE soft key to place the first call on hold. Dial the trunk number. You may now answer the call by pressing ANS. OR You may use NND to view more information about this call. OR You can return to the idle condition by pressing IGNORE. NOTES: 1. If you are on an intercom call or you have Automatic Hold turned off, you must finish the existing call or place it on hold before inquiring. 2. If you inquire about an outgoing call, you will receive a [call no longer avail- able] display.REVIEWING PAST CID CALLSThis feature allows you to review CID information for calls sent to your keyset. This list can contain 10–50 calls in a first-in, first-out basis. The list includes calls that you answered and calls that rang your keyset but that you did not answer. When reviewing this list, you can press one button to dial the person back. The system must be using LCR to dial the stored number. To access the CID information stored in your REVIEW list: Press the REVIEW key. OR Press the CID key and then press the REVIEW soft key. If you have entries in your review list, the oldest call will be shown first. You can now CLEAR this entry. OR Use NND to view more information about this call. OR Press DIAL to call this person back. OR Press SCROLL and then press STORE to save this number in a personal speed dial bin. 42NOTES: 1. Each keyset defaults with ten review bins. Please see your system adminis- trator to determine the number of bins assigned to your keyset. 2. Your system must have LCR correctly programmed to allow you to DIAL numbers from the review list or to STORE entries from the review list. LCR WITH CLEARWhen you are making an outside call using LCR and dial an incorrect digit, you can press the CLEAR soft key to reenter the telephone number. You do not need to reidal 9 to reaccess LCR. 43
44 ADD-ON MODULE WITH KEYSETThe add-on module (AOM) is used when you need more programmable keys or executive off-hook voice announce (OHVA). The extra programmable keys are used exactly as are the ones on your keyset. Make them DSS/BLF keys, C.O. line keys, One Touch Speed Dial buttons or any combination of these and other feature keys. A maximum of two AOMs can be added to any keyset. The UP and DOWN arrow keys are used to adjust the speaker level for execu- tive off-hook voice announce. The MUTE key is used to mute the microphone during an Executive OHVA. The SPK key has no function in this arrangement. Use the SPK key on your keyset when instructed throughout this user guide.WITHOUT KEYSETThis 32 button AOM can be used by itself (stand-alone) for basic internal com- munications when a handset and dial pad are not required. Assign these keys as feature keys, DSS/BLF keys or One Touch Speed Dial buttons. In the Auto Answer mode, use the AOM as a room monitor or intercom box. This allows use of the four feature keys at the bottom: VOL UP/DOWN, MUTE and SPK. 45 PERSONAL SPEED DIAL NUMBERS CODE NAMETELEPHONE NUMBER 00 _________________________ _________________________ 01 _________________________ _________________________ 02 _________________________ _________________________ 03 _________________________ _________________________ 04 _________________________ _________________________ 05 _________________________ _________________________ 06 _________________________ _________________________ 07 _________________________ _________________________ 08 _________________________ _________________________ 09 _________________________ _________________________ 10 _________________________ _________________________ 11 _________________________ _________________________ 12 _________________________ _________________________ 13 _________________________ _________________________ 14 _________________________ _________________________ 15 _________________________ _________________________ 16 _________________________ _________________________ 17 _________________________ _________________________ 18 _________________________ _________________________ 19 _________________________ _________________________ 20 _________________________ _________________________ 21 _________________________ _________________________ 22 _________________________ _________________________ 23 _________________________ _________________________ 24 _________________________ _________________________
46 PERSONAL SPEED DIAL NUMBERS CODE NAMETELEPHONE NUMBER 25 _________________________ _________________________ 26 _________________________ _________________________ 27 _________________________ _________________________ 28 _________________________ _________________________ 29 _________________________ _________________________ 30 _________________________ _________________________ 31 _________________________ _________________________ 32 _________________________ _________________________ 33 _________________________ _________________________ 34 _________________________ _________________________ 35 _________________________ _________________________ 36 _________________________ _________________________ 37 _________________________ _________________________ 38 _________________________ _________________________ 39 _________________________ _________________________ 40 _________________________ _________________________ 41 _________________________ _________________________ 42 _________________________ _________________________ 43 _________________________ _________________________ 44 _________________________ _________________________ 45 _________________________ _________________________ 46 _________________________ _________________________ 47 _________________________ _________________________ 48 _________________________ _________________________ 49 _________________________ _________________________ NOTES
NOTES SYSTEM ACCESS CODES LINE GROUPS PROGRAMMED MESSAGES9 LOCAL/LCR 01 IN A MEETING 80 ______________________ 02 OUT ON A CALL 81 ______________________ 03 OUT TO LUNCH 82 ______________________ 04 LEAVE A MESSAGE 05 PAGE ME 06 OUT OF TOWNSTATION GROUPS 07 IN TOMORROW 08 RETURN AFTERNOON 501 ______________________ 09 ON VACATION 502 ______________________ 10 GONE HOME 503 ______________________ 11 ______________________ 504 ______________________ 12 ______________________ 13 ______________________ 14 ______________________ PAGING ZONES - Dial 55 plus 15 ______________________ 16 ______________________ 0 ALL INTERNAL ZONES 17 ______________________ 1 ______________________ 18 ______________________ 2 ______________________ 19 ______________________ 3 ______________________ 20 ______________________ 4 ______________________ 5 ______________________ 6 ______________________ 7 ______________________ 8 ______________________ 9 ALL EXTERNAL ZONES ✱ALL PAGE FEATURE ACCESS CODES10 + xxx PICK UP A PARKED CALL 53 + group # + 0OUT OF GROUP 12 + xxx PICK UP A HELD CALL 53 + group # + 1 IN GROUP 13 DOOR LOCK RELEASE 54 + zone MEET ME PAGE 16 + xxx SPEED DIALING 56 MEET ME ANSWER 17 SAVE AND REDIAL NUMBER 600 CANCEL ALL CALL FORWARD 18 RECALL 601 + xxx SET FORWARD ALL CALLS 19 LAST NUMBER REDIAL 602 + xxx SET FORWARD BUSY 400 CANCEL DO NOT DISTURB 603 + xxx SET FORWARD NO ANSWER 401 SET DO NOT DISTURB 604 + xxx SET FWD BUSY/NO ANSWER 42 + xxx CANCEL MESSAGE YOU LEFT 605 + xxx SET FORWARD FOLLOW ME 43 RETURN MESSAGE 607 + xxx SET FORWARD DND 44 CALLBACK 65 + xxx PICK UP RINGING EXTEN- SION 45 BUSY STATION CAMP-ON 66 + xx PICKUP GROUP 46 CONFERENCE 67UNIVERSAL ANSWER 47 ACCOUNT CODE 681DIAL BY VOICE 48 + xx SET PROGRAMMED MSG 682 RECORD DIAL BY VOICE 48 + 00 CANCEL PROGRAMMED MSG✱AUTHORIZATION CODE 49 SEND FLASH TO C.O. OR PBX UG-DCS-KEY-04 10/97