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Samsung Plasma TV E550 User Manual

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    							connected to your TV.
    The picture is good but there is no sound. Set the Speaker Select option to  TV 
    Speaker in the Sound  menu.
    If you are using an external device, 
    check the device’s audio output option. 
    (Ex. You may need to change your 
    cable box’s audio option to HDMI if 
    you have the box connected to your TV 
    using an HDMI cable.)
    If you are using a DVI to HDMI cable, a  
    						
    							separate audio cable is required.
    If your TV has a headphone jack, make 
    sure there is nothing plugged into it.
    If the TV is connected to an external 
    device, reboot the connected device by 
    disconnecting, and then reconnecting 
    the device’s power cable.
    The speakers are making an inappropriate 
    noise. Check cable connections. Make sure 
    a video cable is not connected to an  
    						
    							audio input.
    For antenna or cable connections, check 
    the signal information. A low signal 
    level may cause sound distortion.
    Perform a Sound Test. ( Support 
    → Self 
    Diagnosis  → Sound Test) 
    						
    							RF (Cable / Antenna) Connection (Troubleshooting)
    The TV is not receiving all channels.Make sure the coaxial cable is 
    connected securely.
    Run  Auto Program to add available 
    channels to the channel list. Go to 
    Channel  → Auto Program then select 
    Cable and make sure to select the 
    correct Cable TV signal type. There are 
    3 options, STD, HRC and  IRC. Most 
    cable systems use STD. If you are  
    						
    							using an antenna, select Antenna or Air  
    instead.
    Verify the antenna is positioned 
    correctly.
    No caption on digital channels. Check the Caption Setup menu. Try 
    changing  Caption Mode Service1 to 
    CC1 .
    Some channels may not have caption 
    data.
    The picture is distorted: macro block error,  
    						
    							small block, dots, pixelization.The compression of video contents 
    may cause picture distortion, especially 
    with fast moving pictures such as those 
    in sports and action movies.
    A weak signal can cause picture 
    distortion. This is not a TV problem. 
    						
    							PC Connection (Troubleshooting)
    A Mode Not Supported message appears.Set your PC’s output resolution so it 
    matches a resolution supported by the 
    T V.
    The video is OK but there is no audio. If you are using an HDMI connection, 
    check the audio output setting on your 
    PC. 
    						
    							Network Connection (Troubleshooting)
    The wireless network connection failed.Make sure the TV is connected to a 
    wireless IP router or modem.
    Software Update over the network fails. Run  Network Status in the Network  
    menu to confirm the connection.
    If you already have the latest Software 
    (SW) version, SW upgrade will stop. 
    						
    							Others (Troubleshooting)
    Purple/green rolling horizontal bars and 
    buzzing noise from the TV speakers with a 
    Component cable connection.Remove the left and right audio 
    connections from the Set-Top box. If 
    the buzzing stops, this indicates that 
    the Set-Top box has a grounding issue. 
    Replace the Component video cables 
    with an HDMI connection.
    The picture won’t display in full screen. 
    						
    							HD channels will have black bars 
    on either side of the screen when 
    displaying upscaled SD (4:3) contents.
    Black bars will appear on the top and 
    bottom of the screen when you watch 
    movies that have aspect ratios different 
    from your TV.
    Adjust the picture size options on your 
    external device or the TV to full screen.
    A Mode Not Supported message appears. Check the supported resolution of the  
    						
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