Samsung Plasma HDTV PN59D6500 User Manual

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English
Issues Solutions and Expla\fnations
The pictu\fe is disto\fted: mac\f\fo 
block e\f\fo\f, small block, dots\f, 
pixelization
 
•The comp\fession of video con\ftents may cause pi\fctu\fe disto\ftion 
especially in fast \fmoving pictu\fes such as spo\fts a\fnd action movies\b
 
•A weak o\f bad quali\fty signal can caus\fe pictu\fe disto\ftion\b This i\fs not a 
TV issue\b
 
•Mobile phones used \fclose to the TV (w\fithin 3\b3 ft) may c\fause noise in 
the pictu\fe on analog and dig\fital...

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Issues Solutions and Expla\fnations
The\fe is a dotted line \fon the 
edge of the sc\feen\b
 
•If the pictu\fe size is set to Screen F\ft, change it to 16:9\b
 
•Change the cable/s\fatellite box \fesolution\b
The pictu\fe is black and whit\fe\b
 
•If you a\fe using an AV composite input,\f connect the video \fcable (yellow) 
to the G\feen jack of Compone\fnt Input 1 on the \fTV\b
When changing chan\fnels, the 
pictu\fe f\feezes o\f is disto\fted o\f 
delayed\b
 
•If the TV is connec\fted to...

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Issues Solutions and Expla\fnations
3D  fo\f PDP TV 
The 3D Active Glas\fses a\fe not 
wo\fking co\f\fectly
 
•Make su\fe the glasses a\fe tu\fned on\b
 
•The 3D Active Glas\fses may not wo\fk p\f\fope\fly if the\fe is any othe\f 3D 
p\foduct o\f elect\fonic devices tu\fned on nea\f the gla\fsses o\f TV\b
 
•If the\fe is a p\foblem, keep othe\f e\flect\fonic devices as fa\f \faway as 
possible f\fom the 3D Active G\flasses\b
The sc\feen seems to flicke\f\f 
slightly when you \fwatch 3D...

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Issues Solutions and Expla\fnations
The batte\fies in th\fe 3D glasses 
don’t last
 
•Tu\fn off 3D glasses while \fnot using them\b If \fyou leave 3D glass\fes on, 
batte\fy lifespan is\f sho\ftened
Sound P\foblem
 
•Fi\fst, pe\ffo\fm the So\fund Test to dete\fmine if \fyou\f TV audio is op\fe\fating 
p\fope\fly\b
 
•Go to MENU - Support - Self D\fagnos\fs - Sound Test)
 
•If the audio is OK,\f the sound p\foblem may caused by\f the sou\fce o\f 
signal\b
The\fe is no sound o\f th\fe sound...

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English
Issues Solutions and Expla\fnations
The pictu\fe is good but the\fe is 
no sound\b
 
•Set the Speaker Select option to TV Speaker in the Sound menu\b
 
•If you a\fe using an exte\fnal device, check t\fhe device’s audio output 
option\b (Ex\b You may need to chan\fge you\f cable box’s audio option to 
HDMI if you have th\fe box connected to \fyou\f TV using an HD\fMI cable\b)
 
•If you a\fe using an exte\fnal device, check t\fhe device’s audio output 
option (Ex\b You may need to chan\fge...

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Issues Solutions and Expla\fnations
The speake\fs a\fe making an 
inapp\fop\fiate noise\b
 
•Check cable connec\ftions\b Make su\fe a video cable is \fnot connected to 
an audio input\b 
 
•Fo\f antenna o\f Cabl\fe connections, che\fck the signal info\f\fmation\b A low 
signal level may c\fause sound disto\ftio\fn\b
 
•Pe\ffo\fm the Sound Test as explained on a \fp\fevious page\b
No Pictu\fe, No Video
The TV tu\fns off automatically\b
 
•Ensu\fe the Sleep T\fmer is set to Off in the System...

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English
Issues Solutions and Expla\fnations
RF (Cable/Antenna)\f Connection
The TV is not \feceiving all 
channels\b
 
•Make su\fe the coaxial cabl\fe is connected secu\f\fely\b
 
•Run Auto P\fog\fam to add availab\fle channels to the\f channel list\b Go t\fo 
MENU - Channel - Auto \brogram then select Auto \fand make su\fe to 
select the co\f\fect Cable TV signa\fl type\b The\fe a\fe 3 options, STD, H\fRC 
and IRC\b Most cable\f systems use STD\b
 
•Ve\fify the antenna i\fs positioned co\f\fectly\b...

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Issues Solutions and Expla\fnations
PC Connection
A “Mode Not Suppo\fte\fd” 
message appea\fs\b
 
•Set you\f PC’s output \fesolution so it ma\ftches a \fesolution suppo\fted\f by 
the TV\b
“PC” is always sho\fwn on the 
sou\fce list, even if a \fPC is not 
connected\b
 
•This is no\fmal\b “PC\f” is always shown \fin the sou\fce list, \fega\fdless of 
whethe\f a PC is con\fnected\b
The video is OK but\f the\fe is no 
audio\b
 
•If you a\fe using an HDMI co\fnnection, check th\fe audio output...

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English
Issues Solutions and Expla\fnations
Othe\fs
Pu\fple/g\feen \folling ho\fizontal 
ba\fs and buzzing no\fise 
f\fom the TV speake\fs \fwith a 
Component cable co\fnnection\b
 
•Remove the left and\f \fight audio connec\ftions f\fom the set-top-box\f\b If the 
buzzing stops, this indicates that the set-top-box has a g\founding issue\b 
Replace the Compon\fent video cables wi\fth an HDMI connect\fion\b
Plasma TV is makin\fg humming 
noise\b   fo\f PDP TV  
•Plasma TVs typical\fly make a soft...

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Issues Solutions and Expla\fnations
The pictu\fe won’t display in full 
sc\feen\b
 
•HD channels will h\fave black ba\fs on e\fithe\f side of the sc\f\feen when 
displaying up scale\fd SD (4:3) contents\f\b
 
•Black ba\fs will app\fea\f on the top and \fbottom of the sc\feen when you 
watch movies that \fhave aspect \fatios \fdiffe\fent f\fom you\f TV\b
 
•Adjust the pictu\fe size options on \fyou\f exte\fnal device o\f the T\fV to full 
sc\feen\b
Image Retention (B\fu\fn In) 
Issue\b   fo\f...