Samsung Led Tv Series 5 Manual

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To connect the CI CARD Adapter, follow these steps:
 
"We recommend attaching the adapter before installing the wall mount, or inserting the “CI or CI+ CARD”.
 
"Turn the TV off to connect or disconnect a CI card adapter.

11 Insert the CI CARD Adapter into the two holes on the product 1.
 
"
Please find two holes on the rear of the TV. Two holes are beside the COMMON INTERFACE port.
21 Connect the CI CARD Adapter into the COMMON INTERFACE port on the product 2.
31 Insert the “CI or CI+ CARD”
 
[We recommend that you insert the CI card before you mount the TV on a wall. It may be 
difficult to insert after the mounting. Insert the card after attaching the CI-Module on TV. It is 
difficult to attach the module if you insert the card before attaching. 
						

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Using the “CI or CI+ CARD”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
 
●If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled 
Signal”.
 
●The pairing information containing a telephone number, the “CI or CI+ CARD” ID the Host ID and 
other information will be displayed in about 2~3 minutes. If an error message appears please 
contact your service provider.
 
●When the configuration of channel information has finished, the message “Updating Completed” 
is displayed, indicating the channel list is updated.
Requirements:
 
●You must obtain a “CI or CI+ CARD” from a local cable service provider.
 
●When removing the “CI or CI+ CARD”, carefully pull it out with your hands since dropping the “CI 
or CI+ CARD” may cause damage to it.
 
●Insert the “CI or CI+ CARD” in the direction marked on the card.
 
●The location of the COMMON INTERFACE slot may be different depending on the model. 
						

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Teletext Feature
 
"Availability depends on the specific model and area.
The index page of the Teletext service gives you information on how to use the Service. For Teletext 
information to be displayed correctly, channel reception must be stable. Otherwise, information may 
be missing or some pages may not be displayed.
 
"
You can change Teletext pages by select numeric using your remote control.
/  Teletext on
 / mix /  off: Activates the Teletext mode for the current channel. Press twice to 
overlap the Teletext mode with the current broadcasting screen. Press it one more time to exit teletext.
8  Store: Stores the Teletext pages.
4  Size: Displays the teletext on the upper half of the screen in double-size. To move the text to the 
lower half of the screen, press it again. For normal display, press it once again.
9  Hold
: Holds the display at the current page, in the case that there are several secondary pages that 
follow automatically. To undo, press it again.
Colour buttons  (red, green, yellow, blue): If the FASTEXT system is used by the broadcasting 
company, the different topics on a Teletext page are colour-coded and can be selected by coloured 
buttons. Press the colour corresponding to the topic of your choice. A new colour coded page appears. 
Items can be selected in the same way. To display the previous or next page, select corresponding 
coloured button.
0  Mode
: Selects the Teletext mode (LIST / FLOF). If pressed during LIST mode, switches the mode to 
List save mode. In List save mode, you can save a Teletext page into a list using the  8 (store) button.
1  Sub-page: Displays the available sub-page.
2  Page up: Displays the next Teletext page.
3  Page down: Displays the previous Teletext page.
6  Index: Displays the index (contents) page at any time while you are viewing Teletext.
5  Reveal: Displays the hidden text (answers to quiz games, for example). To display the normal 
screen, press it again.
7  Cancel
: Shrinks the Teletext display to overlap with the current broadcast. 
						

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Typical Teletext page
PartContents
A Selected page number.
B Broadcasting channel identity.
C Current page number or search indications.
D Date and time.
E Text.
F Status information. FASTEXT information. 
						

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Getting Support
The TV has several built-in systems designed for user and TV system support.
Support through Remote Management
Support 
> Remote Management Try Now
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose 
your TV remotely. You will need to read and agree to the service agreement before using this feature. 
A Samsung Electronics technician will then diagnose, repair, and update your TV remotely.
 
"
This option requires an Internet connection.
What Does Remote Service Do?
Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can 
remotely.
 
●Diagnose your TV
 
●Adjust the TV settings  for you
 
●Perform a factory reset  your TV
 
●Install recommended firmware updates
Troubleshooting 
						

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How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
Call the Samsung Contact Centre 
and ask for remote support.
Open the menu on your TV and go 
to the Support section.
Select Remote Management, and 
then read and agree to the service 
agreements. When the PIN screen 
appears, provide the PIN number to 
the agent.
The agent accesses your TV. 
						

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Finding the Information You Need for Service
Support > Contact Samsung  Try Now
Use this option to find the support service website's address and contact number, your TV's model 
number, your TV's software version, the Smart Hub  info, and other information you need to receive the 
service support.
 
"
Press a to view the open source licence.
There is a problem with the screen
Testing the Picture
Support >  Self Diagnosis >  Picture Test Try Now
Before you review the list of problems and solutions below, run the Picture Test to determine if the 
problem is caused by the TV. The Picture Test displays a high definition picture you can examine for 
flaws or faults. If the test picture does not appear or there is noise or distortion, the TV may have a 
problem. Contact Samsung’s Call Centre for assistance. If the test picture is displayed properly, there 
may be a problem with an external device. Please check the connections. If the problem persists, 
check the signal strength or refer to the external device’s user manual.
 
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact 
Samsung’s Call Centre for assistance.
 
"If the test picture is displayed properly, there may be a problem with the external device. Please check the 
connections. If the problem persists, check the signal strength or refer to the external device’s user manual. 
						

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The ProblemTry this!
Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need 
to disable some of the energy efficiency features. Disable Energy Saving
 (System 
>  Eco Solution  > Energy Saving ) or Eco Sensor ( System > Eco Solution  > Eco 
Sensor).
Component 
Connections/Screen 
Colour If the colour on your Samsung television screen is not correct or the black and 
white colours are off, run Picture Test (
Support > Self Diagnosis >  Picture Test).
If the test results indicate that the problem is not caused by the TV, do the 
following:  
● Confirm that the TV's video input connectors are connected to the correct 
external device video output connectors.
 
● Check the other connections as well. If the TV is connected to an external 
device via a component cable, confirm that the Pb, Pr, and Y jacks are plugged 
into their proper connectors.
Screen Brightness If the colours on your Samsung TV are correct but just a little too dark or bright, 
try adjusting the following settings first.
 
● Go to the 
Picture menu and adjust the  Contrast, Brightness,  Sharpness, Colour, 
and  Tint (G/R)  settings.
Motion Plus/Blur If you notice ghosting or blurring on the screen, use the 
Motion Plus option (Picture 
>  Picture Options  > Motion Plus ) to resolve the issue.
Unwanted Powering 
Off If your Samsung TV appears to turn off by itself, try disabling some of the TV's 
energy efficiency features. See if 
Sleep Timer (System >  Time > Sleep Timer ) has 
been enabled. The Sleep Timer  automatically turns the TV off after a specified 
period of time. If the Sleep Timer has not been enabled, see if No Signal Power 
Off ( System >  Eco Solution  > No Signal Power Off) or Auto Power Off ( System > 
Eco Solution  > Auto Power Off) has been enabled and disable them.
Problems Powering On When the TV is turned on, the remote control receiver flashes 5 times before the 
screen turns on.
If you are having problems powering on your Samsung television, there are a 
number of things to check before calling the service department. Confirm that the 
TV's power cord is connected correctly at both ends and that the remote control 
is operating normally. Make sure that the antenna cable or cable TV cable is firmly 
connected. If you have a cable/satellite box confirm that it is plugged in and 
turned on.
Unable to find a 
Channel Launch Setup
 (System >  Setup) or Auto Tuning  (Broadcasting  > Auto Tuning ).
If your TV is not connected to a cable box or satellite box, run Setup  (System > 
Setup ) or Auto Tuning  (Broadcasting  > Auto Tuning ).
The TV image does not 
look as good as it did 
in the store. Store displays are all tuned to digital, HD (high definition) channels.
If you have an analogue cable/set top box, upgrade to a digital set top box. Use 
HDMI or Component cables to deliver HD (high definition) picture quality.
Many HD channels are upscaled from SD (Standard Definition) content. Look for a 
channel that is broadcasting true HD content.
 
● Cable/Satellite Subscribers: Try HD channels from the channel lineup.
 
● Terrestrial
/Cable Aerial Connection: Try HD channels after running the Auto 
Tuning function.
Adjust the cable/satellite box's video output resolution to 1080i or 720p. 
						

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The ProblemTry this!
The picture is distorted. The compression of video content may cause picture distortions, especially in fast 
moving pictures from sports programmes  and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue 
with the TV.
Mobile phones used close to the TV (within 1 m) may cause noise in analogue and 
digital channels.
The colour is wrong or 
missing. If you’re using a Component connection, make sure that the Component cables are 
connected to the correct jacks. Incorrect or loose connections may cause colour 
problems or a blank screen.
The colour is poor or 
the picture is not bright 
enough. Go to the Picture menu and then adjust the Picture Mode
, Brightness, Sharpness, 
and  Colour settings.
See if Energy Saving  (System >  Eco Sensor >  Energy Saving ) has been enabled.
Try resetting the picture. ( Picture > Reset Picture)
There is a dotted line 
on the edge of the 
screen. If the Picture Size has been set to 
Screen Fit, change the setting to  16:9.
Change the cable/satellite box resolution.
The picture is black 
and white. If you are using AV composite input, connect the video cable (yellow) to the TV's 
green component jack.
The colour is wrong or 
missing. If you are using a Component connection, make sure that the Component cables 
are connected to the correct jacks. Incorrect or loose connections may cause 
colour problems or a blank screen.
When changing 
channels, the picture 
freezes or is distorted 
or delayed. If the TV is connected to a cable box, try to reset the box. (Disconnect and then 
reconnect the AC cord and wait until the cable box reboots. It may take up to 20 
minutes.)
Set the output resolution of the cable box to 1080i or 720p. 
						

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I can't hear the sound clearly
Testing the Sound
Support > Self Diagnosis >  Sound Test Try Now
Before you review the list of problems and solutions below, make sure that the Speaker Select menu 
item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio, 
run the Sound Test. The Sound Test uses a built-in melody to check for sound problems. If  the TV 
does not play sound during the Sound Test, or the sound is distorted, there may be a problem with 
the TV. Contact Samsung’s Call Centre for assistance. If the TV plays the Sound Test melody without 
distortion, there may be a problem with an external device. Please check the connections. If the 
problem persists, refer to the external device’s user manual.
 
"
If you can't hear the melody or there is a problem, make sure Sound >  Speaker Settings > TV Sound Output  
is set to  TV Speaker and then try again. If the problem persists, there may be a problem with the TV. 
Contact Samsung’s Call Centre for assistance.
 
"If the melody is played, there may be a problem with the external device. Please check the connections. If 
the problem persists, refer to the external device’s user manual.
The Problem Try this!
There is no sound or 
the sound is too low at 
maximum volume. Check the volume control of the device (cable/satellite box, DVD, Blu-ray, etc.) 
connected to your TV.
The picture is good but 
there is no sound. Set Sound > 
Speaker Settings  > TV Sound Output  to TV Speaker.
If you are using an external device, check the device’s audio output option. (For 
example, you may need to change your cable box’s audio option to HDMI if the 
box connected to your TV is using an HDMI cable.)
To listen to the computer sound, connect the external speaker to the computer's 
audio output connector.
If your TV has a headphone jack, make sure there is nothing plugged into it.
Reboot the connected device by disconnecting and then reconnecting the device’
s power cable.
The speakers are making 
an odd sound. Make sure that the audio cable is connected to the correct audio output 
connector on the external device.
For antenna or cable connections, check the signal information. A low signal 
level may cause sound distortions.
Run 
Sound Test ( Support > Self Diagnosis >  Sound Test).