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Samsung Led Tv Series 5 Manual

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Page 191

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To connect the CI CARD Adapter, follow these steps:
 
"We recommend attaching the adapter before installing the wall mount, or inserting the “CI or CI+ CARD”.
 
"Turn the TV off to connect or disconnect a CI card adapter.

11 Insert the CI CARD Adapter into the two holes on the product 1.
 
"
Please find two holes on the rear of the TV. Two holes are beside the COMMON INTERFACE port.
21 Connect the CI CARD Adapter into the COMMON INTERFACE port on the product 2.
31 Insert the “CI or...

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Using the “CI or CI+ CARD”
To watch paid channels, the “CI or CI+ CARD” must be inserted.
 
●If you don’t insert the “CI or CI+ CARD”, some channels will display the message “Scrambled 
Signal”.
 
●The pairing information containing a telephone number, the “CI or CI+ CARD” ID the Host ID and 
other information will be displayed in about 2~3 minutes. If an error message appears please 
contact your service provider.
 
●When the configuration of channel information has finished, the message “Updating...

Page 193

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Teletext Feature
 
"Availability depends on the specific model and area.
The index page of the Teletext service gives you information on how to use the Service. For Teletext 
information to be displayed correctly, channel reception must be stable. Otherwise, information may 
be missing or some pages may not be displayed.
 
"
You can change Teletext pages by select numeric using your remote control.
/  Teletext on
 / mix /  off: Activates the Teletext mode for the current channel. Press...

Page 194

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Typical Teletext page
PartContents
A Selected page number.
B Broadcasting channel identity.
C Current page number or search indications.
D Date and time.
E Text.
F Status information. FASTEXT information. 

Page 195

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Getting Support
The TV has several built-in systems designed for user and TV system support.
Support through Remote Management
Support 
> Remote Management Try Now
If you need assistance with your TV, you can use this feature to let Samsung Electronics diagnose 
your TV remotely. You will need to read and agree to the service agreement before using this feature. 
A Samsung Electronics technician will then diagnose, repair, and update your TV remotely.
 
"
This option requires an Internet...

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How Does it Work?
Having a Samsung Tech remotely service your TV is easy.
Call the Samsung Contact Centre 
and ask for remote support.
Open the menu on your TV and go 
to the Support section.
Select Remote Management, and 
then read and agree to the service 
agreements. When the PIN screen 
appears, provide the PIN number to 
the agent.
The agent accesses your TV. 

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Finding the Information You Need for Service
Support > Contact Samsung  Try Now
Use this option to find the support service website's address and contact number, your TV's model 
number, your TV's software version, the Smart Hub  info, and other information you need to receive the 
service support.
 
"
Press a to view the open source licence.
There is a problem with the screen
Testing the Picture
Support >  Self Diagnosis >  Picture Test Try Now
Before you review the list of...

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The ProblemTry this!
Flickering and Dimming If your Samsung Television is flickering or dimming sporadically, you may need 
to disable some of the energy efficiency features. Disable Energy Saving
 (System 
>  Eco Solution  > Energy Saving ) or Eco Sensor ( System > Eco Solution  > Eco 
Sensor).
Component 
Connections/Screen 
Colour If the colour on your Samsung television screen is not correct or the black and 
white colours are off, run Picture Test (
Support > Self Diagnosis >  Picture Test).
If...

Page 199

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The ProblemTry this!
The picture is distorted. The compression of video content may cause picture distortions, especially in fast 
moving pictures from sports programmes  and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue 
with the TV.
Mobile phones used close to the TV (within 1 m) may cause noise in analogue and 
digital channels.
The colour is wrong or 
missing. If you’re using a Component connection, make sure that the Component cables are...

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I can't hear the sound clearly
Testing the Sound
Support > Self Diagnosis >  Sound Test Try Now
Before you review the list of problems and solutions below, make sure that the Speaker Select menu 
item is set to TV Speaker, and then listen to the speakers again. If the TV still does not play audio, 
run the Sound Test. The Sound Test uses a built-in melody to check for sound problems. If  the TV 
does not play sound during the Sound Test, or the sound is distorted, there may be a problem with 
the...
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