Samsung Idcs 500 KeySet User Guide

RECALL DIAL TONEPress the NEWbutton to disconnect your existing call, wait for dial tone and
then make a new call on the same line.
NOTE: If this button does not appear on your keyset, the FLASHkey may
be programmed to recall dial tone. SENDING A FLASHWhile on an outside call, press the FLASHkey to send a flash to the tele-
phone company. This is required for some custom calling features or CEN-
TREX use.
NOTE: Flash is not available on an ISDN circuit.BUSY LINE QUEUING WITH CALLBACKIf you receive a busy...

BUSY STATION CALLBACKWhen you call another station and receive a busy signal:
 Press the CBKkey, if programmed, or dial 44.
 When the busy station becomes free, your keyset will ring. 
 Lift the handset or press ANS/RLSto call the now idle station.
NOTES:
1. A callback will be canceled if not answered within 30 seconds. If you
have set a callback, your CBKkey will light.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before dialing.BUSY...

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CALLING YOUR SYSTEM OPERATOR Dial 0to call your system operator or group of operators.
 If you want to call a specific operator, dial that person’s extension num-
ber.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey before you begin dialing.
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CALL PROCESSING
SYSTEM HOLD When you are connected to any call, press HOLD. The call will flash
green at your keyset. If this call appears on a line key at other keysets,
it will flash red at those...

line when the called station hangs up or you can press TRANSFERto
return to the outside party. If you wish to send the call to another exten-
sion without waiting for the first station to hang up, simply press anoth-
er DSSbutton. OR
Press the CALLbutton or C.O. line key to return to the outside party and
begin the transfer process again. 
When you are transferring a call to a keyset set for Voice Announce or Auto
Answer, the transferred call will always ring.
NOTES:
1. After the inside party answers,...

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FORWARDING CALLS You may forward your calls to another station, group of stations or an exter-
nal telephone number. Program a destination for the type of forwarding you
want as detailed below. If you have FWD ALL, FWD BUSYand FWD NO
ANSWERkeys, press one to turn that forward feature on. A steady red light
reminds you what forward condition is activated.
You can clear all call forward conditions set at your station by lifting the hand-
set and dialing 600.FORWARD ALL CALLSTo forward all your calls...

FORWARD DNDTo forward your phone when you activate DND.
 Dial 607plus the extension number or group number.
 Receive confirmation tone and hang up.
NOTE:
1. If the Hot Keypad feature has been turned off you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.CALL FORWARD OPTIONSA display keyset may review or change call forward options and destina-
tions. Call forward access can be done via the keypad or by accessing the
keyset display features. To review or change call...

MY GROUP PICKUPIf desired, a new access code can be assigned to pickup ringing calls in the
same pickup group as you are in. Like “66” above except you do not need
to dial the desired group number. See your installation company for the
assigned access code. MY GROUP PICKUP: __________________.PRIVACY RELEASE 
[L VERSION ONLY]
This feature will allow another station to join in our conversation by releas-
ing privacy on the C.O. from your phone.
To Release Privacy:
While you are talking on a C.O. line and...

 The Akey is not used.
 The Bkey inserts a flash.
 The Ckey inserts a pause.
 The Dkey is used for pulse to tone conversion. If your system uses
rotary (or pulse) dialing C.O. lines, pressing Dwhile entering a speed
dial number causes all subsequent digits to be sent as DTMF tones.
 The Ekey is used to hide digits. Display keyset users may want to hide
some speed dial numbers so that they will not show in the display. When
you are entering a telephone number, press E. All subsequent digits will
be...

NOTES:
1. If you make another call, auto-redial is canceled. 
2. To cancel a retry, lift and replace the handset.PULSE TO TONE CHANGEOVERWhen making an outside call on a dial pulse line, press #. All digits dialed
after the # with be sent as tones.MEMO REDIALING 
[L VERSION ONLY]
When you are calling directory information, you can store the number you
are given using the SAVEfeature. There is no need for pencil and paper.
 While you are talking on an outside call, press SAVE.
 Dial the telephone number...

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MEET ME PAGE Lift the handset.
 Press the Meet Me Page (MMPG) key or dial 54.
 Dial the desired zone number.
 After the attention tone, instruct the paged person to dial 56.
 Press WAITor TRANSFER.
 Remain off-hook until the person dials 56from any phone.
 The paged person will be automatically connected with you.CALL PARK AND PAGEWhen you have an outside call for someone who is not at his/her desk, you
can park the call prior to paging. The iDCS 500 offers two different methods:
MANUAL PARK...