Samsung Galaxy S8 User Manual

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Apps
My Files 
Access files stored on your device, including images, 
videos, music, and sound clips.
To view files in My Files:
1. From home, swipe up to access Apps . 
2. Tap Samsung folder >  My Files .
3. Tap a category to view the relevant files or folders.
4. Tap a file or folder to open it.
File Groups
Files stored in the device are organized into the 
following groups:
• Recent files : View recently accessed files.
 -This option appears if one or more files have 
been accessed recently.
 -Categories
 -Images: View image files.
 -Audio: View audio files.
 -Videos : View video files.
 -Documents : View document files.
 -Downloads: View all apps and files that have 
been downloaded to the device.
 -Installation files : View all APK files.  
						

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• Phone storage
 -Internal storage : View folders and files located 
on the device.
 -SD card : View folders and files located on the 
optional SD card (not included). 
• Cloud storage
 -Samsung Cloud Drive : Use a Samsung account 
for cloud storage.
 -Google Drive : Use a Google account for cloud 
storage.
Note : Cloud drives vary depending on the services you 
sign in to.
My Files Options
Use My File options to search, edit, clear file history, 
and more.
1. From home, swipe up to access Apps . 
2. Tap Samsung folder >  My Files . The following 
options are available:
•  Search : Search for a file or folder.
•  More options: Tap for the following options:
 -Clear recent file history : Clear the Recent 
files category. This option only appears if 
files have been accessed recently.
 -Get more space : View storage information 
for your device.
 -Settings : View settings for the My Files app.  
						

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Apps
Phone
Hide the keypad
More options
Visual Voicemail
Call 
						

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Apps
Place and Answer Calls
The following topics describe how to directly dial calls, 
how to answer incoming calls, and how to use the 
in-call screen options.
Adjust In-Call Volume
• Adjusting call volume : Press the Volume key up or 
down during the call.
Call Using the Phone Dialer
The most “traditional” way to place a call is by using the 
phone’s dialer screen.
1. From home, tap  Phone  to display the phone 
screen.
• Tap  Keypad if the keypad is not displayed.
2. Tap the number keys on the keypad to enter the 
phone number.
• As you enter digits, Smart Dial searches for 
contacts that match. If you see the number you 
want to dial, tap it to automatically enter the 
rest of the number.
3. Tap  Dial to call the number.
4. To end the call, tap  End . 
						

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Call Emergency Numbers
You can place calls to 9-1-1 even if the phone’s screen 
is locked or your account is restricted. To call the 9-1-1 
emergency number when the phone’s screen is locked 
with a screen lock:
1. From the lock screen, swipe  Phone , and then 
tap  Emergency call .
2. Tap 9 -1-1 , and tap  Dial.
To call the 9-1-1 emergency number normally or when 
your account is restricted:
1. Unlock the screen. 
2. From home, tap  Phone .
3. Tap 9 -1-1 , and tap  Dial.
Enhanced 9-1-1 (E 9-1-1) Information
This phone features an embedded Global Positioning 
System (GPS) chip necessary for utilizing E 9-1-1 
emergency location services where available.
When you place an emergency 9-1-1 call, the GPS 
feature of your phone seeks information to calculate 
your approximate location. Depending on several 
variables, including availability and access to satellite 
signals, it may take up to 30 seconds or more to 
determine and report your approximate location.
Important : Always report your location to the 9-1-1 
operator when placing an emergency call. Some 
designated emergency call takers, known as Public 
Safety Answering Points (PSAPs), may not be equipped 
to receive GPS location information from your phone. 
						

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Apps
Answer Phone Calls
The following information lets you know how to answer 
incoming calls, mute the ringer on incoming calls, 
reject incoming calls, and more.
When you receive a phone call from a contact, the 
Incoming call screen appears and displays the caller 
ID icon, name, and phone number of the calling party. 
When you receive a phone call from someone who is 
not stored in Contacts, only the default caller ID icon 
and phone number appear on the Incoming call screen.
Note : If your phone is turned off, all calls automatically 
go to voicemail.
 Answer an Incoming Call
1. When a call arrives, slide  Answer to the right to 
answer it.
2. To end the call, tap  End .
Mute the Ringing Sound
To mute the ringer without rejecting the call, you can 
do either of the following:
• Press the  Volume key down.
• Place the phone face down on a level surface.
Reject an Incoming Call
 ►When a call arrives, slide  Reject to the left to 
reject it. 
						

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Apps
Reject a Call and Send a Text Message
You can reject an incoming call and automatically send 
a text message to the caller.
1. When a call arrives, slide  Send message up from 
the bottom of the screen.
2. Tap one of the messages to send it to the caller.
• You can edit the reject messages through the 
Call settings menu. From the phone app, tap 
 More options > Settings > Quick decline 
messages  and edit or create a reject message.
In-Call Screen Layout and 
Operations
While you are on a call, you will see a number of 
options.
In-Call Screen Layout
Tap options to activate them during a call.
• Add call: Initiate a conference call (3-way call).
• Merge: Join two currently active calls (conference).
• Extra volume : Increase the call volume.
• Bluetooth: Route the phone’s audio through a 
connected Bluetooth headset (On) or through the 
speaker (Off).
 -To route the current call back to the phone, tap 
Headset  to temporarily use the phone. Tap it 
again to route the call back to the connected 
Bluetooth headset. 
						

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• Speaker : Route the phone’s audio through the 
speaker (On) or through the earpiece (Off).
 -Activate Speaker to route the phone’s audio 
through the speaker. (You can adjust the speaker 
volume using the Volume key.)
 -Deactivate Speaker to use the phone’s earpiece.
Warning : Because of higher volume levels, do not place 
the phone near your ear during speakerphone use.
• Keypad/Hide : Toggle the appearance of the 
onscreen keypad. Show the keypad to enter 
additional numbers, for example, an extension or 
access code.
• Mute : Mute the microphone during an active call. 
Tap again to unmute the microphone.
• End : End the current call.
• Tap  More options during a call to display a list of 
additional in-call features:
 -Add to Contacts : Add the current caller to your 
Contacts list.
 -View contact : If the current caller is in your 
Contacts list, this option displays the current 
caller’s contact information.
 -Send message : Send a text or multimedia 
message while remaining on the call. 
						

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Apps
Place a Call from Contacts
You can place phone calls directly from entries in your 
Contacts list.
1. From home, tap  Phone .
2. Tap Contacts to display the Contacts list.
3. Tap a contact.
4. Tap  Call next to the number you want to call.
5.  To end the call, tap  End .
Tip : You can also place a call directly from the Contacts 
list. Swipe the entry you want to call from left to right 
to place a call to the entry’s primary number.
Call from Call Log
The call log list lets you quickly place calls to recent 
incoming, outgoing, or missed numbers.
1. From home, tap  Phone .
2. Tap Recents to display the call log list.
3. Tap an entry to display options.
4. Tap  Call to place a call.
•  For additional options, tap the name or number.
5. To end the call, tap  End. 
						

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Apps
Voicemail
The following topics describe how to set up and use 
your phone’s voicemail and visual voicemail features.
Visual Voicemail
This topic describes the Visual Voicemail feature of your 
phone’s service, as well as the steps required to set up 
Visual Voicemail on your phone.
About Visual Voicemail
Visual Voicemail gives you a quick and easy way to 
access your voicemail. Now, you can find the exact 
message you are looking for without having to listen to 
every voicemail message first. This feature periodically 
goes out to your voicemail, and gathers the caller 
information from all of the current voicemails. It then 
populates a list with the caller name and number, 
along with the length of time and priority level of the 
voicemail message.
Set Up Visual Voicemail
Setting up Visual Voicemail follows many of the same 
procedures as setting up traditional voicemail. You 
should set up your voicemail and personal greeting 
as soon as your phone is activated. Your phone 
automatically transfers all unanswered calls to your 
voicemail, even if your phone is in use or turned off.
Note : To set up your traditional voicemail box, 
see “Voicemail Setup” on page  17.
1. From home, swipe up to access Apps . 
2. Tap Virgin  folder >  Voicemail .
3. Scroll through the introduction screens to view a 
brief explanation of the visual voicemail services.
4. At the end of the welcome screens, a  Personalize 
your voicemail  prompt displays.
• If prompted, grant Visual Voicemail permissions 
to access your phone, contacts, and so on.