Samsung Galaxy Note 8 User Manual

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Apps
Make a Call
You can make a call from a Home screen.
Use the Dialer
1. From a Home screen, tap  Phone .
2. Enter a number on the keypad and tap  Call.
• Tap  Keypad  if the keypad is not displayed.
From Contacts
Swipe a contact or number to the right to make a call or 
send a message.
To enable this feature:
1. From a Home screen, swipe up to access Apps .
2. Tap  Settings > Advanced features  > 
Swipe to call or send messages .
3. Tap On/Off to enable this feature. To make a call from Contacts:
1. From a Home screen, swipe up to access Apps
 > 
 Contacts.
2. Swipe your finger across a contact to the right to 
call the contact.
From Recents
All incoming, outgoing, and missed calls are recorded 
in the Call log. If the number or caller is listed in your 
contacts list, the associated name is also displayed.
1. From a Home screen, tap  Phone.
2. Tap Recents . A list of recent calls is displayed.
3. Tap a contact, and then tap  Call. 
						

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Direct Calls
Call the contact whose call log, message, or contact 
details are currently on the screen by bringing the 
device close to your ear.
1. From a Home screen, swipe up to access Apps .
2. Tap  Settings > Advanced features  > Direct call , 
and tap  On/Off to enable.
Answer a Call
When a call is received, the phone rings and the caller’s 
phone number or name is displayed, if it is stored in the 
Contacts list.
 ►On the incoming call screen, drag  Answer  to the 
right to answer the call.
If you are using an app, a pop-up screen is displayed for 
the incoming call.
 ► On the incoming call pop-up screen, tap  Answer 
to answer the call.
Decline a Call
 ► On the incoming call screen, drag  Decline to the 
left to reject the call and send it to your voicemail.
If you are using an app, a pop-up screen is displayed for 
the incoming call.
 ► Tap  Decline to reject the call and send it to 
your voicemail.
Decline with Message
 ► On the incoming call screen, drag Send message 
upward and select a message.
If you are using an app, a pop-up screen is displayed for 
the incoming call.
 ► Tap  Send message  and select a message.
End a Call
To finish your call:
 ►Tap  End when you are ready to end your call. 
						

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While on a Call
Adjust the Call Volume
 ► Press the Volume keys to increase or decrease the 
volume.
– or –
Tap 
 More options  > Turn on extra volume to 
quickly add more volume to the incoming audio.
Multitask
If you exit the call screen and return to a Home screen, 
your active call is indicated by 
 Call  on the Status bar.
This lets you continue with your current call and do 
something else, such as access the contacts list, view a 
recent email, or locate a picture.
To return to the call screen:
 ► Drag the Status bar down to display the Notification 
panel, and then tap  Call notification.  To end a call from any application:
 ►
Drag the Status bar down to display the Notification 
panel, and then tap 
 End call . 
Switch to Headset or Speaker
Listen to the call using the speaker or through a 
Bluetooth headset (not included).
 ►Tap  Speaker to hear the caller using the 
speaker.
– or –
Tap 
 Bluetooth to hear the caller using a 
Bluetooth headset. 
						

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Apps
Call Log
The numbers of the calls you have dialed, received, or 
missed are stored in the Call log.
1. From a Home screen, tap  Phone .
2. Tap Recents . A list of recent calls is displayed. If 
the caller is in your Contacts list, the caller’s name 
is displayed.
Save a Contact from a Recent Call 
Use recent call information to create a contact or 
update your Contacts list.
1. From a Home screen, tap  Phone .
2. Tap Recents .
3. Tap the call that contains the information that you 
want to save to your Contacts list. 
4. Tap  Details.
5. Tap Create contact .
– or –
If you want to replace the number for an existing 
contact, tap  Update existing .
Delete Call Records
To delete Call log entries:
1. From a Home screen, tap  Phone.
2. Tap Recents .
3. Touch and hold the call you want to delete from the 
Call log.
4. Tap Delete . 
						

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Apps
Block a Number
By adding a caller to your Block list, future calls from 
this number are sent directly to your voicemail, and 
messages are not received.
1. From a Home screen, tap  Phone .
2. Tap Recents .
3. Tap the caller you want to add to the Block list.
4. Tap  Details >  More options > Block number . 
Confirm when prompted.
You can also modify the Block list in Settings:
 ► From a Home screen, tap  Phone  > 
 More options  > Settings  > Block numbers .
Speed Dial
You can assign a shortcut number to a contact for 
speed dialing their default number.
Create a Speed Dial
You can assign 999 speed dial numbers.
1. From a Home screen, tap  Phone.
• Tap  Keypad  if the keypad is not displayed.
2. Tap  More options > Speed dial . 
3. Type in a name or number, or tap  Add from 
Contacts  to assign a contact to the number.
• Tap  Menu to select a different Speed dial 
number than the next one in sequence.
• Number 1 is reserved for Voicemail. 
						

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Make a Call with Speed Dial
You can make a call using Speed dial.
1. From a Home screen, tap  Phone .
• Tap  Keypad  if the keypad is not displayed.
2. Touch and hold the Speed dial number.
• If the Speed dial number is more than one digit 
long, enter the first digits, and then hold the 
last digit.
Remove a Speed Dial Number
You can remove an assigned Speed dial number.
1. From a Home screen, tap  Phone.
2. Tap  More options > Speed dial . 
3. Find the contact to remove from Speed dial.
4. Tap  Remove.
Emergency Calls 
You can dial the emergency telephone number in your 
region regardless of the phone’s cellular service status.
Make an Emergency Call
You can dial the emergency telephone number 
from your phone whether or not cellular service has 
been activated. If your phone is not activated, you can 
only make an emergency call.
1. From a Home screen, tap  Phone.
2. Enter the emergency telephone number (911 in 
North America) and tap 
 Call.
3. Complete your call. During this type of call, you 
have access to most in-call features. 
						

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Make an Emergency Call from a 
Locked Screen
The emergency telephone number can be dialed even if 
the phone is locked, allowing anyone to use your phone 
to call for help in an emergency. When accessed from 
a locked screen, only the emergency calling feature is 
accessible to the caller. The rest of the phone remains 
secured.
1. Drag  Phone upward to open the call screen.
2. Tap  Emergency call  to display the Emergency 
dialer.
3. Enter the emergency telephone number (911 in 
North America) and tap 
 Call .
4. Complete your call. During this type of call, you 
have access to most in-call features.
Voicemail
Use your phone’s voicemail feature.
For information on setting up voicemail, see 
“Set Up Your Voicemail” on page  13.
1. From a Home screen, tap  Phone, and then touch 
and hold 
 1 key .
– or –
From a Home screen, swipe up to access Apps , and 
then tap 
 Voicemail .
2. Follow the voice prompts from the voicemail center. 
						

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Optional Calling Services
Place a Multi-Party Call
If your service plan supports this feature, you can make 
another call while a call is in progress. 
1. From the active call, tap  Add call to dial the second 
call.
2. Dial the new number and tap  Call . 
• To switch between the two calls, tap  the phone 
number that is on hold.
• To hear both callers at once 
(multi-conferencing), tap  Merge . 
Video Calls
To make Video calls:
1. From a Home screen, tap  Phone.
2. Enter a number and tap  Video call .
Note : Not all devices support video calling. The 
receiver has the option to accept the video call or 
answer the call as a regular voice call.
Activate Advanced Calling
Enjoy high definition voice and video calling from 
Verizon.
To upgrade to Advanced calling:
1. From a Home screen, swipe up to access Apps .
2. Tap  Settings > Advanced calling .
• Tap Activate Advanced calling , and follow the 
prompts to upgrade.
• Tap  Advanced calling , and tap On/Off to enable 
the feature. 
						

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Wi-Fi Calling
Wi-Fi Calling lets your device make and receive voice 
and video calls over a Wi-Fi Internet connection 
when your 4G coverage is weak or there is no cellular 
coverage.
Texts and multimedia messages over Wi-Fi can also be 
sent and received just like when you use these services 
on a cellular network. For Wi-Fi Calling to work, you 
need to activate Advanced calling first.
To activate Wi-Fi Calling:
1. From a Home screen, swipe up to access Apps .
2. Tap  Settings > Advanced Calling .
3. Tap Activate Wi-Fi Calling .
4. Enter a valid emergency address. This will be used 
whenever an emergency call is placed over Wi-Fi. 
Once the address is saved successfully, Wi-Fi 
Calling is turned on.
• Voice and video calls will now be able to go 
over Wi-Fi when your cellular network coverage 
is weak or if you don’t have cellular network 
coverage in your area.
Note : You must be connected to a Wi-Fi network for 
this feature to work. 
Phone Settings
To access settings:
 ► From a Home screen, tap  Phone > 
 More options > Settings . 
						

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Samsung Connect
Control your devices by monitoring them in one place. 
Check the status of your devices by looking at the 
dashboard.
Note : Non-Samsung connected device errors or defects 
are not covered by the Samsung warranty; contact the 
non-Samsung device manufacturer for support.
1. From a Home screen, swipe up to access Apps . 
2. Tap Samsung folder >  Samsung Connect , and 
sign in with your Samsung account.
3. Follow the prompts to begin using Samsung 
Connect.
Samsung Gear
Connect your device to your Samsung Gear using this 
application.
1. From a Home screen, swipe up to access Apps . 
2. Tap Samsung folder >  Samsung Gear .