Samsung Freeform 5 Manual

							Warranty Information 117
What are the limits on SAMSUNG’s liability?
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF
SAMSUNG’S RESPONSIBILITIES, AND THE EXCLUSIVE
REMEDY REGARDING THE PRODUCTS.
ALL IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO
THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT
SHALL SAMSUNG BE LIABLE FOR DAMAGES IN EXCESS OF
THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT
LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF
USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL,
PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL,
SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR
DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE
PRODUCT. SOME STATES AND JURISDICTIONS DO NOT
ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS
AND DISCLAIMERS MAY NOT APPLY TO YOU.
SAMSUNG MAKES NO WARRANTIES OR REPRESENTATIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO
THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCEOR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR
EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR
THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR
EQUIPMENT WITH THE PRODUCT, WHETHER SUCH
THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH
THE PRODUCT DISTRIBUTED BY SAMSUNG OR OTHERWISE.
RESPONSIBILITY FOR THE QUALITY, CAPABILITIES,
OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY
SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS
SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER
OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR
EQUIPMENT.
Nothing in the Product instructions or information shall be
construed to create an express warranty of any kind with
respect to the Products. No agent, employee, dealer,
representative or reseller is authorized to modify or extend
this Limited Warranty or to make binding representations or
claims, whether in advertising, presentations or otherwise,
on behalf of SAMSUNG regarding the Products or this Limited
Warranty.
This Limited Warranty gives you specific legal rights, and you
may also have other rights that vary from state to state. 
						

							118
What is the procedure for resolving disputes?
ALL DISPUTES WITH SAMSUNG ARISING IN ANY WAY FROM
THIS LIMITED WARRANTY OR THE SALE, CONDITION OR
PERFORMANCE OF THE PRODUCTS SHALL BE RESOLVED
EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION,
AND NOT BY A COURT OR JURY.
Any such dispute shall not be combined or consolidated with
a dispute involving any other person’s or entity’s Product or
claim, and specifically, without limitation of the foregoing,
shall not under any circumstances proceed as part of a class
action. The arbitration shall be conducted before a single
arbitrator, whose award may not exceed, in form or amount,
the relief allowed by the applicable law. The arbitration shall
be conducted according to the American Arbitration
Association (AAA) Commercial Arbitration Rules applicable to
consumer disputes. This arbitration provision is entered
pursuant to the Federal Arbitration Act. The laws of the State
of Texas, without reference to its choice of laws principles,
shall govern the interpretation of the Limited Warranty and all
disputes that are subject to this arbitration provision. The
arbitrator shall decide all issues of interpretation and
application of this arbitration provision and the Limited
Warranty.For any arbitration in which your total damage claims,
exclusive of attorney fees and expert witness fees, are
$5,000.00 or less (“Small Claim”), the arbitrator may, if you
prevail, award your reasonable attorney fees, expert witness
fees and costs as part of any award, but may not grant
SAMSUNG its attorney fees, expert witness fees or costs
unless it is determined that the claim was brought in bad
faith. In a Small Claim case, you shall be required to pay no
more than half of the total administrative, facility and
arbitrator fees, or $50.00 of such fees, whichever is less, and
SAMSUNG shall pay the remainder of such fees.
Administrative, facility and arbitrator fees for arbitrations in
which your total damage claims, exclusive of attorney fees
and expert witness fees, exceed $5,000.00 (“Large Claim”)
shall be determined according to AAA rules. In a Large Claim
case, the arbitrator may grant to the prevailing party, or
apportion among the parties, reasonable attorney fees,
expert witness fees and costs. Judgment may be entered on
the arbitrator’s award in any court of competent jurisdiction.
This arbitration provision also applies to claims against
SAMSUNG’s employees, representatives and affiliates if any
such claim arises from the Product’s sale, condition or
performance. 
						

							Warranty Information 119
You may opt out of this dispute resolution procedure by
providing notice to SAMSUNG no later than 30 calendar days
from the date of the first consumer purchaser’s purchase of the
Product. To opt out, you must send notice by e-mail to
[email protected], with the subject line: “Arbitration
Opt Out.” You must include in the opt out e-mail (a) your name
and address; (b) the date on which the Product was purchased;
(c) the Product model name or model number; and (d) the IMEI
or MEID or Serial Number, as applicable, if you have it (the IMEI
or MEID or Serial Number can be found (i) on the Product box;
(ii) on the Product information screen, which can be found
under “Settings;” (iii) on a label on the back of the Product
beneath the battery, if the battery is removable; and (iv) on the
outside of the Product if the battery is not removable).
Alternatively, you may opt out by calling 1-888-987-4357 no
later than 30 calendar days from the date of the first consumer
purchaser’s purchase of the Product and providing the same
information. These are the only two forms of notice that will be
effective to opt out of this dispute resolution procedure. Opting
out of this dispute resolution procedure will not affect the
coverage of the Limited Warranty in any way, and you will
continue to enjoy the benefits of the Limited Warranty.Severability
If any portion of this Limited Warranty is held to be illegal or
unenforceable, such partial illegality or unenforceability shall
not affect the enforceability of the remainder of the Limited
Warranty.
Precautions for Transfer and Disposal
If data stored on this device is deleted or reformatted using
the standard methods, the data only appears to be removed
on a superficial level, and it may be possible for someone to
retrieve and reuse the data by means of special software.
To avoid unintended information leaks and other problems of
this sort, it is recommended that the device be returned to
Samsung’s Customer Care Center for an Extended File
System (EFS) Clear which will eliminate all user memory and
return all settings to default settings. Please contact the
Samsung Customer Care Centerfor details.
Important!Please provide warranty information (proof of
purchase) to Samsung’s Customer Care Center in
order to provide this service at no charge. If the
warranty has expired on the device, charges may
apply. 
						

							120 Samsung Telecommunications America, LLC
1301 E. Lookout Drive
Richardson, Texas 75082
Phone: 1-800-SAMSUNG
Phone: 1-888-987-HELP (4357)
©2012 Samsung Telecommunications America, LLC. All
rights reserved.
No reproduction in whole or in part allowed without prior
written approval. Specifications and availability subject to
change without notice. [111611]
End User License Agreement for 
Software
IMPORTANT. READ CAREFULLY: This End User License
Agreement (EULA) is a legal agreement between you
(either an individual or a single entity) and Samsung
Electronics Co., Ltd. (Samsung) for software, owned by
Samsung and its affiliated companies and its third party
suppliers and licensors, that accompanies this EULA, which
includes computer software and may include associated
media, printed materials, online or electronic
documentation in connection with your use of this device
(Software).This device requires the use of preloaded software in its
normal operation. BY USING THE DEVICE OR ITS PRELOADED
SOFTWARE, YOU ACCEPT THE TERMS OF THIS EULA. IF YOU
DO NOT ACCEPT THESE TERMS, DO NOT USE THE DEVICE OR
THE SOFTWARE.
1.
GRANT OF LICENSE. Samsung grants you the following
rights provided that you comply with all terms and conditions
of this EULA: You may install, use, access, display and run
one copy of the Software on the local hard disk(s) or other
permanent storage media of one computer and use the
Software on a single computer or a mobile device at a time,
and you may not make the Software available over a network
where it could be used by multiple computers at the same
time. You may make one copy of the Software in machine
readable form for backup purposes only; provided that the
backup copy must include all copyright or other proprietary
notices contained on the original.
Certain items of the Software may be subject to open source
licenses. The open source license provisions may override
some of the terms of this EULA. We make the applicable
open source licenses available to you on the Legal Notices
section of the Settings menu of your device. 
						

							Warranty Information 121 2.
RESERVATION OF RIGHTS AND OWNERSHIP. Samsung
reserves all rights not expressly granted to you in this EULA.
The Software is protected by copyright and other intellectual
property laws and treaties. Samsung or its suppliers own the
title, copyright and other intellectual property rights in the
Software. The Software is licensed, not sold.
3.
LIMITATIONS ON END USER RIGHTS. You may not reverse
engineer, decompile, disassemble, or otherwise attempt to
discover the source code or algorithms of, the Software
(except and only to the extent that such activity is expressly
permitted by applicable law not withstanding this limitation),
or modify, or disable any features of, the Software, or create
derivative works based on the Software. You may not rent,
lease, lend, sublicense or provide commercial hosting
services with the Software.
4.
CONSENT TO USE OF DATA. You agree that Samsung and its
affiliates may collect and use technical information gathered
as part of the product support services related to the
Software provided to you, if any, such as IMEI (your device’s
unique identification number), device number, model name,
customer code, access recording, your device’s current SW
version, MCC (Mobile Country Code), MNC (Mobile Network
Code). Samsung and its affiliates may use this information
solely to improve their products or to provide customizedservices or technologies to you and will not disclose this
information in a form that personally identifies you. At all
times your information will be treated in accordance with
Samsung’s Privacy Policy, which can be viewed at:
http://account.samsung.com/membership/pp.
5.
SOFTWARE UPDATES. Samsung may provide to you or
make available to you updates, upgrades, supplements and
add-on components (if any) of the Software, including bug
fixes, service upgrades (parts or whole), products or devices,
and updates and enhancements to any software previously
installed (including entirely new versions), (collectively
“Update”) after the date you obtain your initial copy of the
Software to improve the Software and ultimately enhance
your user experience with your device. This EULA applies to
all and any component of the Update that Samsung may
provide to you or make available to you after the date you
obtain your initial copy of the Software, unless we provide
other terms along with such Update. To use Software
provided through Update, you must first be licensed for the
Software identified by Samsung as eligible for the Update.
After the Update, you may no longer use the Software that
formed the basis for your Update eligibility. The updated
Software version may add new functions and, in some
limited cases, may delete existing functions. 
						

							122 While the Update will be generally available, in some limited
circumstances, the Software updates will only be offered by
your network carrier, and such Software updates will be
governed by your contractual relationship with your network
carrier.
With the “Automatic Update” function enabled (as in the
default setting in the System Update menu in the Setting),
your device downloads some Updates automatically from
time to time. Your device will, however, ask for your consent
before installing any Update If you choose to disable the
“Automatic Update” function, then you can check the
availability of new Updates by clicking on the “Check
Update” menu in the Setting. We recommend that you check
availability of any new Updates periodically for optimal use of
your device. If you want to avoid any use of network data for
the Update downloads, then you should choose the “Wi-Fi
Only” option in the Setting. (Regardless of the option you
choose, the “Automatic Update” function downloads Updates
only through Wi-Fi connection.)
6. Some features of the Software may require your device to
have access to the internet and may be subject to
restrictions imposed by your network or internet provider.
Unless your device is connected to the internet through Wi-Fi
connection, the Software will access through your mobilenetwork, which may result in additional charges depending
on your payment plan. In addition, your enjoyment of some
features of the Software may be affected by the suitability
and performance of your device hardware or data access.
7.
SOFTWARE TRANSFER. You may not transfer this EULA or
the rights to the Software granted herein to any third party
unless it is in connection with the sale of the mobile device
which the Software accompanied. In such event, the transfer
must include all of the Software (including all component
parts, the media and printed materials, any upgrades, this
EULA) and you may not retain any copies of the Software.
The transfer may not be an indirect transfer, such as a
consignment. Prior to the transfer, the end user receiving the
Software must agree to all the EULA terms.
8.
EXPORT RESTRICTIONS. You acknowledge that the
Software is subject to export restrictions of various countries.
You agree to comply with all applicable international and
national laws that apply to the Software, including all the
applicable export restriction laws and regulations.
9.
TERMINATION. This EULA is effective until terminated. Your
rights under this License will terminate automatically without
notice from Samsung if you fail to comply with any of the 
						

							Warranty Information 123 terms and conditions of this EULA. Upon termination of this
EULA, you must cease all use of the Software and destroy all
copies, full or partial, of the Software.
10.
DISCLAIMER OF WARRANTY. UNLESS SEPARATELY STATED
IN A WRITTEN EXPRESS LIMITED WARRANTY
ACCOMPANYING YOUR DEVICE, ALL SOFTWARE PROVIDED
BY SAMSUNG WITH THIS MOBILE DEVICE (WHETHER
INCLUDED WITH THE DEVICE, DOWNLOADED, OR
OTHERWISE OBTAINED) IS PROVIDED AS IS AND ON AN
AS AVAILABLE BASIS, WITHOUT WARRANTIES OF ANY KIND
FROM SAMSUNG, EITHER EXPRESS OR IMPLIED. TO THE
FULLEST EXTENT POSSIBLE PURSUANT TO APPLICABLE
LAW, SAMSUNG DISCLAIMS ALL WARRANTIES EXPRESS,
IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO,
IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY
QUALITY OR WORKMANLIKE EFFORT, FITNESS FOR A
PARTICULAR PURPOSE, RELIABILITY OR AVAILABILITY,
ACCURACY, LACK OF VIRUSES, QUIET ENJOYMENT, NON
INFRINGEMENT OF THIRD PARTY RIGHTS OR OTHER
VIOLATION OF RIGHTS. SOME JURISDICTIONS DO NOT
ALLOW EXCLUSIONS OR LIMITATIONS OF IMPLIED
WARRANTIES, SO THE ABOVE EXCLUSIONS OR LIMITATIONS
MAY NOT APPLY TO YOU. NO ADVICE OR INFORMATION,
WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROMSAMSUNG OR ITS AFFILIATES SHALL BE DEEMED TO ALTER
THIS DISCLAIMER BY SAMSUNG OF WARRANTY REGARDING
THE SOFTWARE, OR TO CREATE ANY WARRANTY OF ANY
SORT FROM SAMSUNG.
11.THIRD-PARTY APPLICATIONS. Certain third party
applications may be included with, or downloaded to this
mobile device. Samsung makes no representations
whatsoever about any of these applications. Since Samsung
has no control over such applications, you acknowledge and
agree that Samsung is not responsible for the availability of
such applications and is not responsible or liable for any
content, advertising, products, services, or other materials
on or available from such applications. You expressly
acknowledge and agree that use of third party applications is
at your sole risk and that the entire risk of unsatisfactory
quality, performance, accuracy and effort is with you. It is up
to you to take precautions to ensure that whatever you select
to use is free of such items as viruses, worms, Trojan horses,
and other items of a destructive nature. References on this
mobile device to any names, marks, products, or services of
any third-parties are provided solely as a convenience to you,
and do not constitute or imply an endorsement, sponsorship,
or recommendation of, or affiliation with the third party or its
products and services. You agree that Samsung shall not be 
						

							124 responsible or liable, directly or indirectly, for any damage or
loss, including but not limited to any damage to the mobile
device or loss of data, caused or alleged to be caused by, or
in connection with, use of or reliance on any such third party
content, products, or services available on or through any
such application. You acknowledge and agree that the use of
any third-party application is governed by such third party
application providers Terms of Use, License Agreement,
Privacy Policy, or other such agreement and that any
information or personal data you provide, whether knowingly
or unknowingly, to such third-party application provider, will
be subject to such third party application providers privacy
policy, if such a policy exists. SAMSUNG DISCLAIMS ANY
RESPONSIBILITY FOR ANY DISCLOSURE OF INFORMATION OR
ANY OTHER PRACTICES OF ANY THIRD PARTY APPLICATION
PROVIDER. SAMSUNG EXPRESSLY DISCLAIMS ANY
WARRANTY REGARDING WHETHER YOUR PERSONAL
INFORMATION IS CAPTURED BY ANY THIRD PARTY
APPLICATION PROVIDER OR THE USE TO WHICH SUCH
PERSONAL INFORMATION MAY BE PUT BY SUCH THIRD
PARTY APPLICATION PROVIDER.
12.
SAMSUNG APPLICATIONS. Certain Samsung applications
and services may be included with, or downloaded to, this
mobile device. Many of them require Samsung Servicesmembership registration (“Samsung Account”), and your
rights and obligations will be set forth in separate Samsung
Account terms and conditions and privacy policies. There are
non-Samsung Account applications and services that require
your consent to their separate terms and conditions and
privacy policies. You expressly acknowledge and agree that
your use of such applications and services will be subject to
the applicable terms and conditions and privacy policies.
13.
LIMITATION OF LIABILITY. SAMSUNG WILL NOT BE LIABLE
FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR
RELATING TO THE USE OR THE INABILITY TO USE THE
SOFTWARE OR ANY THIRD PARTY APPLICATION, ITS
CONTENT OR FUNCTIONALITY, INCLUDING BUT NOT LIMITED
TO DAMAGES CAUSED BY OR RELATED TO ERRORS,
OMISSIONS, INTERRUPTIONS, DEFECTS, DELAY IN
OPERATION OR TRANSMISSION, COMPUTER VIRUS, FAILURE
TO CONNECT, NETWORK CHARGES, IN-APP PURCHASES,
AND ALL OTHER DIRECT, INDIRECT, SPECIAL, INCIDENTAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES EVEN IF
SAMSUNG HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSIONS OR
LIMITATIONS MAY NOT APPLY TO YOU. NOTWITHSTANDING 
						

							Warranty Information 125 THE FOREGOING, SAMSUNG ELECTRONIC CO.S TOTAL
LIABILITY TO YOU FOR ALL LOSSES, DAMAGES, CAUSES OF
ACTION, INCLUDING BUT NOT LIMITED TO THOSE BASED ON
CONTRACT, TORT, OR OTHERWISE, ARISING OUT OF YOUR
USE OF THE SOFTWARE OR THIRD PARTY APPLICATIONS ON
THIS MOBILE DEVICE, OR ANY OTHER PROVISION OF THIS
EULA, SHALL NOT EXCEED THE AMOUNT PURCHASER PAID
SPECIFICALLY FOR THIS MOBILE DEVICE OR ANY SUCH
THIRD PARTY APPLICATION THAT WAS INCLUDED WITH THIS
MOBILE DEVICE. THE FOREGOING LIMITATIONS,
EXCLUSIONS, AND DISCLAIMERS (INCLUDING SECTIONS 10,
11, 12 AND 13) SHALL APPLY TO THE MAXIMUM EXTENT
PERMITTED BY APPLICABLE LAW, EVEN IF ANY REMEDY
FAILS ITS ESSENTIAL PURPOSE.
14.
U.S. GOVERNMENT END USERS RESTRICTED RIGHTS. The
Software is licensed only with restricted rights and as
commercial items consisting of commercial software
and commercial software documentation with only those
rights as are granted to all other end users pursuant to the
terms and conditions herein. All Products are provided only
with restricted rights with only those rights as are granted
to all other end users pursuant to the terms and conditions
herein. All Software and Products are provided subject to
Federal Acquisition Regulation (FAR) 52.227.19.15.
APPLICABLE LAW. This EULA is governed by the laws of
the jurisdiction where you are a resident or, if a resident of
the United States, by the laws of the state of Texas, without
regard to its conflict of law provisions. This EULA shall not be
governed by the UN Convention on Contracts for the
International Sale of Goods, the application of which is
expressly excluded.
16.
DISPUTE RESOLUTION.
(a) Non-United States residents. If a dispute, controversy or
difference arising in any way from this EULA or your use of
the Software is not amicably settled, it shall be subject to the
non-exclusive jurisdiction of the courts of the jurisdiction
where you are a resident. Notwithstanding the foregoing,
Samsung may apply for injunctive remedies (or an equivalent
type of urgent legal relief) in any jurisdiction.
(b) United States residents. ALL DISPUTES WITH SAMSUNG
ARISING IN ANY WAY FROM THIS EULA OR YOUR USE OF THE
SOFTWARE SHALL BE RESOLVED EXCLUSIVELY THROUGH
FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR
JURY. Any such dispute shall not be combined or
consolidated with any other person’s or entity’s claim or
dispute, and specifically, without limitation of the foregoing,
shall not under any circumstances proceed as part of a class 
						

							126 action. The arbitration shall be conducted before a single
arbitrator, whose award may not exceed, in form or amount,
the relief allowed by the applicable law. The arbitration shall
be conducted according to the American Arbitration
Association (AAA) Commercial Arbitration Rules applicable to
consumer disputes. This arbitration provision is entered
pursuant to the Federal Arbitration Act. The laws of the State
of Texas, without reference to its choice of laws principles,
shall govern the interpretation of the EULA and all disputes
that are subject to this arbitration provision. The arbitrator
shall decide all issues of interpretation and application of this
arbitration provision and the EULA. For any arbitration in
which your total damage claims, exclusive of attorney fees
and expert witness fees, are $5,000.00 or less (Small
Claim), the arbitrator may, if you prevail, award your
reasonable attorney fees, expert witness fees and costs as
part of any award, but may not grant Samsung its attorney
fees, expert witness fees or costs unless it is determined that
the claim was brought in bad faith. In a Small Claim case,
you shall be required to pay no more than half of the total
administrative, facility and arbitrator fees, or $50.00 of such
fees, whichever is less, and Samsung shall pay the
remainder of such fees. Administrative, facility and arbitrator
fees for arbitrations in which your total damage claims,exclusive of attorney fees and expert witness fees, exceed
$5,000.00 (Large Claim) shall be determined according to
AAA rules. In a Large Claim case, the arbitrator may grant to
the prevailing party, or apportion among the parties,
reasonable attorney fees, expert witness fees and costs.
Judgment may be entered on the arbitrators award in any
court of competent jurisdiction. This arbitration provision also
applies to claims against Samsung’s employees,
representatives and affiliates if any such claim arises from
the licensing or use of the Software. You may opt out of this
dispute resolution procedure by providing notice to Samsung
no later than 30 calendar days from the date of the first
consumer purchaser’s purchase of this device. To opt out,
you must send notice by e-mail to
[email protected], with the subject line: Arbitration
Opt Out. You must include in the opt out e-mail (a) your
name and address; (b) the date on which the device was
purchased; (c) the device model name or model number; and
(d) the IMEI or MEID or Serial Number, as applicable, if you
have it (the IMEI or MEID or Serial Number can be found (i) on
the device box; (ii) on the device information screen, which
can be found under Settings; (iii) on a label on the back of
the device beneath the battery, if the battery is removable;
and (iv) on the outside of the device if the battery is not