Samsung Ds 616 General Description Manual

							4.25
DISPLAY FEATURES
ACCOUNT CODE DISPLAYENHANCED STATION PROGRAMMING
CALL DURATION TIMERIDENTIFICATION OF RECALLS
CALL FOR GROUP IDENTIFICATIONIDENTIFICATION OF TRANSFERRED CALLS
CALL PROCESSING INFORMATIONMESSAGE WAITING CALLER NUMBER
CALLER ID INFORMATIONOUTSIDE LINE IDENTIFICATION
CALLING PARTY NAMEOVERRIDE IDENTIFICATION
CALLING PARTY STATION NUMBERPROGRAMMABLE STATION MESSAGES
CONFERENCE INFORMATIONSOFT KEYS
DATE AND TIMESTOPWATCH TIMER
DISPLAY DIALED NUMBER
4.3 DISPLAY FEATURE DESCRIPTIONS
ACCOUNT CODE DISPLAY
Account codes are conveniently displayed for easy confirmation. If entered incor-
rectly, users may press the ACCOUNT key again and reenter the account code.
CALL DURATION TIMER
The system can automatically time outside calls and show the duration in minutes and
seconds. Station users may manually time calls by pressing the TIMER button.
CALL FOR GROUP IDENTIFICATION
When a call is made to a station group, the display shows [CALL FOR GROUP]
and the user’s group number. These calls can be answered with a different greet-
ing than calls to the user’s extension number.
CALL PROCESSING INFORMATION
During everyday call handling, the keyset display will provide information that is
helpful and in some cases invaluable. Displays such as [CALL FROM 203],
[TRANSFER TO 202], [701: RINGING], [TRANSFER FM 203], [708 busy], [Camp
on to 204], [Recall from 204], [Call for 501], [message from 204] and [FWD ALL to
204] keep users informed of what is happening and where they are. In some con-
ditions, the user is prompted to take action and in other cases the user receives
directory information.
CALLER ID INFORMATION
Caller ID information is dependent on the use of display keysets. The following list
explains the displays that are used with Caller ID.
NAME/NUMBER DISPLAY
Each display keyset user can decide if he/she wants to see the Caller ID name or
Caller ID number in the display. Regardless of which one is selected to be seen
first, the N/N key is pressed to view the other piece of CID information. 
						

							4.26
NEXT CALL
In the event that there is a call waiting or a camped-on call at the user’s keyset, the
user can press the NEXT key to display the Caller ID information associated with
the next call in queue at the station. Either the CID name or CID number will show in
the display depending on the N/N selection.
SAVE CID NUMBER
At any time during an incoming call that provides CID information, the user may
press the SAVE key. This saves the CID number in the Save Number feature. Press-
ing the SAVE number redial key will dial the CID number. The system must be
using LCR to dial the saved number.
STORE CID NUMBER
At any time during an incoming call that provides CID information, the user may
press the STORE key. This saves the CID number as a speed dial number in the
personal speed dial list. The system must be using LCR to dial the stored number.
INQUIRE PARK/HOLD
When a user is informed that an incoming call is on hold or has been parked, the
user may view the Caller ID information before he/she retrieves the call. This will
influence how the user chooses to handle the call.
CID REVIEW LIST
This feature allows display keyset users to review CID information for calls sent to
their stations. This list can be from ten to fifty calls in a first in, first out basis. The list
includes calls that were answered and calls that rang the user’s station but that
were not answered. When reviewing this list, the user can press one button to dial
the person back. The system must be using LCR to dial the stored number.
INVESTIGATE
This feature allows selected stations with a special class of service to investigate
any call in progress. If CID information is available for an incoming call, the se-
lected stations can know to whom the investigated user is speaking. On outgoing
calls, the selected stations can see who was called. After investigating, the se-
lected stations may barge-in on the conversation, disconnect the call or hang up.
ABANDON CALL LIST (100)
The DS 616 has a system-wide abandon call list that stores CID information for the
last 100 calls that rang but were not answered. The list is accessed using the
operator’s passcode. When reviewing this list, the user is provided options to CLEAR
the entry or DIAL the number. The user can use the NND key to toggle between the
CID name, CID number and the date and time the call came in. The system must
be using LCR to dial numbers from the abandon call list. 
						

							4.27
CALLING PARTY NAME
For intercom calls, display keysets show the calling party’s name before answer-
ing. The names must be stored in the system directory list and can be up to 11
characters long.
CALLING PARTY NUMBER
When an intercom call is received, all display stations show the calling party’s
extension number before the call is answered.
CONFERENCE INFORMATION
When a conference is set up, each extension and outside line number is displayed
at the controlling station when it is added. When a station is added, its display
shows [Conf with xxx] alerting the user that other parties are on the line.
DATE AND TIME DISPLAY
In the idle condition, the current date and time are conveniently displayed. Display
keysets can have a 12 or 24 hour clock in either the ORIENTAL or WESTERN dis-
play format with information shown in upper case or lower case letters.
DIALED NUMBER
When an outside call is made, digits are displayed as the user dials them. If the
display indicates an incorrect number was dialed, the user can quickly hang up
before billing begins.
ENHANCED STATION PROGRAMMING
Personal programming options are easier to select and confirm with the help of the
display.
IDENTIFICATION OF RECALLS
Hold recalls and transfer recalls are identified differently than other ringing calls.
Hold recalls indicate the recalling line or station number and the associated name.
Transfer recalls indicate the recalling line or station and where it is coming from.
IDENTIFICATION OF TRANSFERS
The display will identify who transferred a call to the user.
MESSAGE WAITING CALLER NUMBER
When the message indication is on, pressing the MESSAGE button displays the
station number(s) of the person(s) who have messages for the user. Display keyset
users can scroll up and down to view message indications.
OUTSIDE LINE IDENTIFICATION
Each line can be identified with an 11 character name. Incoming calls display this
name before the call is answered. This feature is helpful when individual lines
must be answered with different greetings. 
						

							OVERRIDE IDENTIFICATION
If another station barges-in on a user’s conversation, the display will alert the user
with a [Barge from 2xx] display if the system is set for barge-in with tone.
PROGRAMMED MESSAGE DISPLAY
Preprogrammed station messages set by other stations are displayed at the call-
ing station’s keyset.
SOFT KEYS
Below the display, there are three soft keys and a SCROLL button. These keys
allow the user to access features in his/her class of service without requiring the
keyset to have designated feature keys.
STOPWATCH TIMER
Display keyset users find this feature very convenient to time meetings, calls and
other functions. Users simply press once to start the timer and press again to stop
the timer.
4.28 
						

							4.4  SAMPLE DISPLAYS
All display model keysets have a 32 character liquid crystal display. Helpful call process-
ing information is provided so everyday call handling is quick and easy. Here are just
some of the displays you may see.
Idle display shows extension, name, day, date
and time.This station is camped-on to extension 203 and is
waiting for 203 to answer.
This station in the sales department is receiving
a group call from Mr. Smith.This display tells you this is a new incoming call to
the sales department.
This station is calling station 203 which is
currently busy.This station is receiving an off-hook voice
announcement from station 203.
This station is on a conference call with John,
extension 203. Assume other parties will hear
your conversation.This station is on a conference call with extension
202 and trunk 702 and has the option to add two
more parties.
This station is transferring a call to John at
extension 203.This station is receiving a call from extension 201.
This station is setting the Do Not Disturb
feature.This station is speaking on trunk 703.
209:Tim Kelly
FRI 23 Sep 02:54
Call for 501
202 Mr. Smith
203: Busy
CBK MSG CAMP

Conf with 203
John
Transfer to 203
John
DO NOT DISTURB
ON OFFCamp on to 203
Wait for answer
Call for 501
706 Local #6
OHVA from 203
REJECT
CONF:202 702
CONF

Call from 201
Operator
703 Local 3
CONF PAGE MUTE

4.29 
						

							4.5  SAMPLE CALLER ID DISPLAYS
SAMSUNG TELECOM
CALL FOR:500
This display shows an incoming call from
Samsung Telecom ringing at group 500.
13054264100
702:RINGING
This display shows an incoming call from 1-
305-426-4100 on Line 702 ringing directly at
your station.
SAMSUNG TELECOM
CLEAR NND DIAL


This display shows an entry in a station
review list showing the three initial options.
The arrow indicates other options available
to you by pressing the SCROLL key.
SAMSUNG TELECOM
BARGE NND DROP
This display shows an investigation of a
station that is talking to Samsung Telecom.
Investigator can BARGE-in to the conversa-
tion, DROP the call from the system or
examine further NND information.This display shows the information on the
abandoned call list. This call came in on
May 25 at 9:41 on line 702. The user
can CLEAR the entry, DIAL the caller back
or examine further NND information.
A.M.
TALKING TO:203
BARGE DROP
13054264100
TRANSFER FM 201
This display shows a call from 1-305-426-
4100 that has been transferred to you from
station 201.
05/25,09:41,702
CLEAR NND DIAL
SAMSUNG TELECOM
ANS NND IGNORE
This display is seen while using the
INQUIRE feature. It shows the three options
available while you are checking on a held
or parked call.
13054264100
NEXT NND ANS
This display is seen while examining calls in
queue at your keyset.
This display can be seen when investigating
an intercom call. The investigator can
BARGE-in or DROP the connection.
4.30 
						

							Caller ID Number
1–15 DigitsCaller ID Name
1–15 Characters
SMD
R REPORT FOR [CID Sample] 01/02/95 17:12
==================================================================================================================
EXT AUTH TRK MM/DD STT.TIME DURATION FG DIALED DIGITACCOUNT CODE CID NUMBERCID NAME
==================================================================================================================
201701 01/02 17:15:13 00:00:28 IT
205701 01/02 17:15:41 00:00:02 T13054264100 SAMSUNG TELECOM
217702 01/02 17:24:49 00:00:25 IT13055557890 CURTIS SMITH
202702 01/02 17:25:14 00:00:03 T13055552354 SUSAN HOLLINS
202702 01/02 17:25:56 00:00:00 O 4264100
217702 01/02 17:26:35 00:00:11 IT13054264385 SAMSUNG TELECOM
203702 01/02 17:26:46 00:00:16 T13054264385 SAMSUNG TELECOM
203702 01/02 17:27:13 00:00:20 O 4264385
203702 01/02 17:28:04 00:00:00 O 4264385
201701 01/02 17:28:34 00:00:04 IT13055559748 JOAN LEVIN
203701 01/02 17:28:38 00:00:14 T13055558703 LENNY WILKINS
203702 01/02 17:29:54 00:01:27 OT 5556420
205702 01/02 17:31:06 00:03:00 TT13055556420 PIZZA DELIVERY
209702 01/02 17:33:24 00:02:18 T13055556420 PIZZA DELIVERY
701 01/02 17:41:45 00:00:30 A13055553426 TERRY PRUITT
701 01/03 17:42:15 00:00:02 A13055554676 BLANCHE MARKER
203701 01/03 17:51:17 00:00:22 O 5554069
701 01/03 17:56:02 00:00:05 A 13055556733 ALEX DAULTON
701 01/03 17:56:07 00:00:54 A 13055559723 CHAZ NEWMAN13054264100 SAMSUNG TELECOM
Call Type Flag Definitions
0 Outgoing CallDE DISA call with error
I Incoming CallT Transferred call that was
DI DISA call interminated
DO DISA call outIT Incoming transfer
FO Outgoing record ofFI Incoming call forwarded to
forwarded callan external number
A Abandoned callOT Outgoing transfer
Outgoing call made and
transferred
TT Caller received a transferred
Call and transferred it again Account Code
1-12 Digits Telephone No. Dialed
1–18 Digits
Call Type Flag
2 Characters Call Duration
Hrs:Mins:Secs
Time Call Made
or Received
Hrs:Mins:Secs Date Call Made
or Received
Month:Day Authorization
Code
4 Digits Tenant
1 Digit
C.O. Line No.
2–4 Digits Extension
2–4 Digits
4.6  SAMPLE SMDR PRINTOUT
4.31 
						

							5.1
PART 5. GENERAL USER INFORMATION
5.1 RADIO FREQUENCY INTERFERENCE
WARNING: This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is oper-
ated in a commercial environment. This equipment generates, uses and can radiate ra-
dio frequency energy. If not installed and operated in accordance with the instruction
manual, it may cause interference with radio communications. Operation of this equip-
ment in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his own expense.
The following measures can be tried:
1. Reorient the receiving antenna.
2. Relocate the telephone with respect to the receiver.
3. Move the telephone equipment away from the receiver.
4. Plug the Key Service Unit into a different AC outlet so that the KSU and receiver are on
different circuits.
5.2 FCC REQUIREMENTS
The DS 616 Private Automatic Branch Exchange (PABX) system complies with part 68 of
the Federal Communications Commission Rules and Regulations.
UNAUTHORIZED MODIFICATIONS
Any changes or modifications performed on this equipment that are not expressly ap-
proved in writing by SAMSUNG TELECOMMUNICATIONS AMERICA could cause non-
compliance with the FCC rules and void the user’s authority to operate the equipment.
NOTIFICATION TO TELEPHONE COMPANY
The customer must notify the telephone company of the particular line to which the con-
nection will be made and provide it with the FCC registration number and the Ringer
Equivalence Number (REN) of the protective circuit. On the right side of the PABX System
is a label that contains the FCC registration number and ringer equivalence number (REN)
for this equipment.
FCC Registration Numbers: A3LKOR
Ringer Equivalence Number: 0.5 B
TELEPHONE CONNECTION REQUIREMENTS
The Federal Communications Commission (FCC) has established rules which permit the
DS 616 to be connected directly to the telephone network using telephone company net-
work access jacks. 
						

							5.3TELEPHONE COMPANY INTERFACES
CIRCUIT TYPE FIC NETWORK JACK
RJ21X
C.O. LINE—LOOP START O2LS2 RJ11C
NOTE: Allowing this equipment to be operated in such a manner as to not provide for
proper answer supervision is a violation of part 68 of the FCC’s rules.
RINGER EQUIVALENCE (REN)
The REN is used to determine the quantity of devices which may be connected to the
telephone line. Excessive RENs on the telephone line may result in the devices not ring-
ing in response to an incoming call. In most but not all areas, the sum of the RENs should
not exceed 5.0. To be certain of the number of devices that may be connected to the line,
as determined by the number of RENs, contact the telephone company to determine the
maximum REN for the calling area.
INCIDENCE OF HARM
If the terminal equipment, the DS 616 causes harm to the telephone network, the tele-
phone company will notify you in advance that temporary discontinuance of service may
be required. But if advance notice is not practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint
with the FCC if you believe it is necessary.
CHANGES TO TELEPHONE COMPANY EQUIPMENT OR FACILITIES
The telephone company may make changes in its facilities, equipment, operations or
procedures that could affect the operation of the equipment. If this happens, the tele-
phone company will provide advance notice in order for you to make the necessary modi-
fications so that you may maintain uninterrupted service.
SERVICE CENTER
If trouble is experienced with the DS 616, please contact your local SAMSUNG TELECOM-
MUNICATIONS AMERICA at (305) 592-2900 for repair or warranty information. If the trouble
is causing harm to the telephone network, the telephone company may request that you
remove the equipment from the network until the problem is resolved.
FIELD REPAIRS
Only technicians certified on the DS 616 are authorized by SAMSUNG TELECOMMU-
NICATIONS AMERICA to perform system repairs. Certified technicians may replace modular
parts of a system to repair or diagnose trouble. Defective modular parts can be returned
to SAMSUNG TELECOMMUNICATIONS AMERICA for repair.
5.2 
						

							5.3
GENERAL
This equipment must not be used on coin telephone lines. Connection to party line ser-
vice is subject to state tariffs.