Samsung Digimax U CA401 User Manual
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91 FA Q [Case 4] The camera is not recognized by your PC. Sometimes, the camera may appear under [Unknown Devices] in Device Manager. Install the camera driver correctly. Turn off the camera, remove the USB cable, plug in the USB cable again, and then turn on the camera. [Case 5] There is an unexpected error during file transfer Turn the camera power off and on again. Transfer the file again. [Case 6] How do I know my computer supports a USB Interface? Check the USB port in your computer or keyboard. Check the OS version. A USB Interface is available in Windows 98, 98SE, 2000, ME, XP. Check [Universal Serial Bus controllers] in Device Manager. Do the following to check [Universal Serial Bus controllers]. Win 98/ME : Trace [Start Settings Control Panel System Device Manager Universal Serial Bus controllers] Win 2000 : Trace [Start Settings Control Panel System Hardware Device Manager Universal Serial Bus controllers]. Win XP : Trace [Start Control Panel Performance and Maintenance System Hardware Device Manager Universal Serial Bus controllers]. There must be USB Host Controller and USB root hub under [Universal Serial Bus controllers]. In addition, double-click on the USB Universal Host Controller and the USB Root Hub to check if the Device Status states This device is working properly. If the Device Status says the device is not working properly, click the Driver tab and then click [Update Driver] or [Reinstall Driver]. When all the conditions mentioned above are met, the computer can support the USB interface. [Case 7] When using the USB hub. There may be a problem in connecting the camera to the PC through the USB hub if the PC and the hub are not compatible. Wherever possible, connect the camera to the PC directly. [Case 8] Are other USB cables connected to the PC? The camera may malfunction when it is connected to the PC at the same time as another USB cable. In this case, disconnect the other USB cable, and connect only one USB cable to the camera. Downloaded From camera-usermanual.com Samsung Manuals
92 FA Q [Case 9] When I open the Device Manager (by clicking Start (Settings) Control Panel (Performance and Maintenance) System (Hardware) Device Manager), there are Unknown Devicesor Other Devicesentries with a yellow question mark(?) beside them or devices with an exclamation mark(!) beside them. Right-click on the entry with the question(?) or exclamation (!) mark and select Remove. Restart the PC and connect the camera again. For Windows 98 PC, remove the camera driver also, restart the PC, and then reinstall the camera driver. Double-click on the entry with the question(?) or exclamation(!) mark, click the Driver tab, and click [Update Driver] or [Reinstall Driver]. If a message appears asking you to specify the location where the appropriate driver for the device is, specify the USB Driver folder (where D: is the drive letter of the CD-ROM where the driver CD is inserted). If you installed an incorrect codec onto your PC, the movie clip may not play back on the PC. 1. Check whether the JPEG Decoder provided with the camera is installed. If you didnt install the camera driver, please install the JPEGCODE included in the application S/W CD-ROM. If not, the movie clip may not play back on the PC. [ Installing the JPEG Decorder ] 1) Insert the CD provided with the camera. 2) Run the windows explorer and select the CD-ROM drive. 3) Select the JPEG_Decoder folder and double click the Setup.exe file. The codec will be installed. Please check the following if the movie clip doesnt play back. 2. Compatible problems with the codecs installed onto the PC. If the movie clip doesnt play back after installing the JPEG Decorder, refer to the following. Downloaded From camera-usermanual.com Samsung Manuals
93 FA Q 1) When the movie clip plays back, only the sound plays back without the image. It isnt compatible with the Mogen MJPEG Decorder. Uninstall the Mogen MJPEG Decorder as following order. Click [Start Run] and a window will open. Type regsvr32 /u m3jpgdec.ax and press the Enter key. Most problems will be solved with those remedies. If the movie clip doesnt play back continuously, install the JPEGCODE provided with the camera again. For more information, visit the samsung website(www.samsungcamera.com) and see the FAQ page. 2) When the movie clip plays back, the blue and red colors are reversed or the movie clip doesnt open. It isnt compatible with the ffdshow Codec or K-lite Codec Pack. Disable the ffdshow program. Trace [Start Programs ffdshow Disable ffdshow]. Uninstall the K-Lite Codec Pack or set the default program of the AVI file as the Windows Media Player. Trace [Start controller panel Add/ Remove Programs Select the K-Lite Codec Pack Click the Change/ Remove button]. Run the windows explorer Select AVI file Click the right mouse button Select the Open with menu Click the Windows Media Player Check the Always use this program to open these files option Click the [OK] button. Downloaded From camera-usermanual.com Samsung Manuals
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6806-1904 SAMSUNG TECHWIN CO., LTD. OPTICS & DIGITAL IMAGING DIVISION 145-3, SANGDAEWON 1-DONG, JUNGWON- GU,SUNGNAM-CITY, KYUNGKI-DO, KOREA 462-121 TEL : (82) 31-740-8086,8088, 8090, 8092, 8099 FAX : (82) 31-740-8398, 8111 SAMSUNG OPTO-ELECTRONICS AMERICA, INC. HEADQUARTERS 40 SEAVIEW DRIVE, SECAUCUS, NJ07094, U.S.A.TEL : (1) 201-902-0347 FAX : (1) 201-902-9342 WESTERN REGIONAL OFFICE 18600 BROADWICK ST., RANCHO DOMINGUEZ, CA 90220, U.S.A. TEL : (1) 310-900-5263/5264 FAX : (1) 310-537-1566 SAMSUNG OPTO-ELECTRONICS UK LIMITED SAMSUNG HOUSE 1000 HILLSWOOD DRIVE HILLSWOOD BUSINESS PARK CHERTSEY KT16 OPS U.K. TEL : +44 (0) 1932 455300 FAX : +44 (0) 1932 455325SAMSUNG OPTO-ELECTRONICS GMBH AM KRONBERGER HANG 6 D-65824 SCHWALBACH/TS., GERMANY TEL : (49) 6196 66 53 03 FAX : (49) 6196 66 53 66 SAMSUNG FRANCE S.A.S. BP 51 TOUR MAINE MONTPARNASSE 33, AV .DU MAINE 75755, PARIS CEDEX 15, FRANCE HOTLINE PHOTO NUMÉRIQUE : 00 800 22 26 37 27(Numéro Vert-Appel Gratuit) TEL : (33) 1-4279-2282/5 FAX : (33) 1-4320-4510 SAMSUNG TECHWIN MOSCOW OFFICE RUSSIA, 125167, MOSCOW LENNINGRADSKY, PR-KT, 37-A, KORP14 TEL : (7) 095-258-9299/96/98 FAX : (7) 095-258-9297 http://www.samsungcamera.ru TIANJIN SAMSUNG OPTO-ELECTRONICS CO.,LTD.7 PINGCHANG ROAD NANKAI DIST., TIANJIN P.R CHINA POST CODE:300190 TEL : (86) 22-2761-8867 FAX : (86) 22-2761-8864 Internet address - http : //www.samsungcamera.com/ The CE Mark is a Directive conformity mark of the European Community (EC) Downloaded From camera-usermanual.com Samsung Manuals