Samsung Dcs Compact System Falcon Keyset User Guide

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While the caller is leaving a message or ringing you may:
• Press [#] to immediately put the caller in your voice mailbox and moni-
tor it.
• Press [✱] to immediately disconnect your station. The caller continues to
leave a message normally.
• Press ANS/RLSto answer the call (using the handset or speaker).
NOTE: If you do not want to hear your personal greeting during this process
you can select AME BGM in your keyset MMC 110. This will play back-
ground music at your keyset instead of your personal greeting.SELECT RING TONEEach keyset user can select any one of eight ring frequencies:
• While on-hook, press TRANSFERand then dial 111.
• Dial 1–8or press the UPand DOWNkeys to hear each tone.
• When you hear the tone that you prefer, press TRANSFERto save it.CHANGE YOUR PASSCODEFrom the factory, your station passcode is 1234. You can change your sta-
tion passcode whenever you desire. 
• While on-hook, press TRANSFERand then dial 101.
• Dial your old passcode.
• Dial a new passcode (must be four characters). You can use 0–9, ✱and
#.
• Redial the new passcode to verify. If successful, you will hear two beeps.
Four beeps indicate an incorrect code. Reenter the code again.
• Press TRANSFERto store the new passcode.SET ANSWER MODEYou can receive internal calls in one of three modes (see Answering Intercom
Callsunder Intercom Callsfor descriptions):
• While on-hook, press TRANSFERand then dial 103.
• Dial 0for Ringing, 1for Auto Answer or 2for Voice Announce.
• Press TRANSFERto store your selection.
NOTE: When your keyset is programmed for Auto Answer and you have For-
ward No Answer (FNA) turned on, you must answer screened transfers by
pressing the ANS/RLSkey before your FNA timer expires or the call will for-
ward.
CUSTOMIZING YOUR KEYSET
AME BGMThis feature selects whether a station using Answer Machine Emulation will
hear their personal greeting or BGM while callers are listening to the per-
sonal greeting. A BGM source must be selected for this to work. This feature
only applies if there is an SVMi-4 card installed in the system and your key-
set has a programmed AME key.
• While the handset is on-hook, press TRANSFERand then dial 110.
• Press 01to turn on AME BGM or 00to turn it off.
• Press TRANSFERto store your selection.AME PASSWORDThis feature allows people using the AME feature to enable password pro-
tection. This will prevent unauthorized people from listening to your mes-
sages being left. The passcode is the same as your station passcode. This
feature only applies if there is an SVMi-4 card installed in the system and
your keyset has a programmed AME key.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 11to turn on AME PSWD or 10to turn it off.
• Press TRANSFERto store your selection.ANSWER MACHINE EMULATIONIf you have an Answer Machine Emulation key programmed on your keyset,
you can use it to monitor calls going to your voice mail, and optionally
answer them. The operation of this feature is similar to screening a call on a
home answering machine.
Your keyset must be set to forward on no answer to voice mail. After ringing
your station the caller will be connected to voice mail and hear your person-
al greeting before leaving a message. During this time you will be monitor-
ing the connection between the caller and your voice mail box. You can pick
up the call at any time or ignore it.
To activate this feature press the AME key. It will light and the feature is set.
Press again to turn it off. If this key is pressed while a station is ringing (dur-
ing forward no answer), the feature will be turned on for the current call only.
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							37
REJOINING A PAGEThis feature allows you to hear the remaining portion of an ongoing internal
page after you return your keyset to idle. To enable this feature:
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 71to turn this feature on or 70to turn it off.
• Press TRANSFERto store your selection.RING PREFERENCEThis feature automatically answers ringing calls when you lift the handset or
press the ANS/RLSkey. This method will always answer calls in the order
they arrived at your keyset. When you turn ring preference off, you must
press the flashing button to answer a call, allowing you to answer calls in the
order you choose.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 81to turn ring preference on or 80to turn it off.
• Press TRANSFERto store your selection.
AUTOMATIC HOLDWhile on an outside call, pressing a line key, route key or a flashing CALL
button will automatically put your call on hold and connect you to the next
call. This feature can be turned on or off at your keyset.
• With the handset on-hook, press TRANSFER and then dial 110.
• Dial 21to turn Automatic Hold on or 20to turn it off.
• Press TRANSFERto store your selection.
NOTE: Intercom calls can be automatically put on hold by pressing TRANS-
FER.HEADSET OPERATIONKeyset users can switch between headset mode and handset mode. When
using headset mode, press the ANS/RLSkey to answer and release calls.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 41to use the headset or 40to use the handset.
• Press TRANSFERto store your selection.
Your keyset may be equipped with a Headset mode key. If it is so equipped
pressing this key while the light is out will cause the keyset to enter headset
mode and the light will illuminate to indicate this. Pressing the key while the
light is lit will cause the keyset to return to handset mode and the light will
go out.HOT KEYPADOn your phone system your keyset’s keypad can be made “live” or “hot” so
that it is not necessary to lift the handset or press the SPEAKERkey before
you begin dialing. Calls can be made and features activated by simply dial-
ing the C.O. line number, trunk group access code, intercom number or fea-
ture access code. To activate this feature:
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 51to turn the Hot Keypad on or 50to turn it off.
• Press TRANSFERto store your selection.KEY CONFIRMATION TONEYou can hear a short beep (confirmation tone) each time you press a button
on the dial pad. This tone can be turned on or off.
• While on-hook, press TRANSFERand then dial 110.
• Dial 60to turn tones off or 61to turn tones on.
• Press TRANSFERto store your selection.
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							DIAL BY DIRECTORYEach station or speed dial number can have an associated directory name.
A station or speed dial number can be selected by scrolling alphabetically
through a directory name list. This on-line “phone book” allows the user to
look up and dial any station or speed dial number in seconds. 
• Press the DIRkey (DIRECTORY).
• Select the directory you wish to use: PERS(personal speed dial num-
bers), SYS(system speed dial numbers) or STN(station names).
• Dial the key on the keypad that corresponds to the first letter of the name
you wish to search for.
• Use the UPand DOWNarrows to scroll through the names.
• Press the DIALsoft key to dial the number.
NOTE: A DIRkey can have an extender to take you directly to one of the
above lists.CALL PROGRESS DISPLAYS During everyday call handling, your keyset display will provide information
that is helpful and in some cases invaluable. Displays like [CALL FROM 203],
[TRANSFER TO 202], [701: RINGING], [TRANSFER FM 203], [708 busy],
[Camp on to 204], [Recall from 204], [Call for 501], [message frm 204] and
[FWD ALL to 204] keep you informed of what is happening and where you
are. In some conditions you are prompted to take an action and in other
cases you receive directory information.DISPLAY NUMBER DIALEDDisplay keysets begin showing digits as they are dialed. They will stay in the
display until the call duration timer comes on automatically or the TIMER
button is pressed. If the call duration timer is not used, the number dialed will
be displayed until the call is released, transferred or put on hold.CALL DURATION TIMERThe system can be set to automatically time outside calls. A few seconds
after you dial a telephone number, the timer appears in the display. It
appears immediately for incoming calls. The call timer continues for the du-
ration of the call. Call duration times are displayed in minutes and seconds.
If a call lasts longer than 60 minutes, the timer restarts.
You can press the TIMERkey to manually begin timing a call. Press it again
to stop timing. If you press it while the automatic timer is on, the call dura-
tion time is restarted.
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DISPLAY FEATURES
INTERACTIVE DISPLAY KEYSThe three keys below the display are substitutes for dedicated feature keys
and access codes. Pressing one of these keys has the same effect as press-
ing a programmable key. These keys are called soft keys as their functions
are not fixed. They change to present you with the best options for that call
condition. The use of soft keys allows the programmable keys to be used for
more DSSand speed dial keys.
The SCROLLkey is used to display options available to the user at a partic-
ular time or during a specific procedure. Press this key once while in the idle
state to view the three main categories available.
201: STN NAME
CALL  OTHER  ANS
ANSWER:Guides you through the options to answer calls.
OTHER:Guides you through features other than making or answering calls.
CALL:Guides you through the options to make a call.
Select one of the main categories: CALL, OTHER or ANS (ANSWER). Press
the SCROLLkey to display additional options available under each of the
three main categories. The symbol ➡displayed as the last character on the
lower line of the display indicates that there are additional options. Press the
SCROLL key to display these additional options.
User instructions will be displayed in lower case letters. Options assigned to
soft keys will be in upper case letters.DIRECTORY INFORMATIONAn 11 character directory name can be assigned to each extension number.
Display keyset users can view the name of the called or calling station before
answering. 
Each outside line can have an 11 character directory name. Incoming calls
can be easily identified and answered with different greetings.
Outside and internal calls ringing to a station group will display [CALL FOR
xxx] where xxx is the station group number. This allows you to answer calls
directed to you differently than calls directed to your group. 
						

							COUNT  1 2 3 4 5
DIAL 0  < >  .  ) 0 
DIAL 1  space  ?  ,  ! 1
DIAL 2  A  B  C  @ 2
DIAL 3  D  E  F  # 3
DIAL 4  G  H  I  $ 4
DIAL 5  J  K  L  % 5 
DIAL 6  M  N  O  ^ 6
DIAL 7  P  Q  R  S 7 
DIAL 8  T  U  V ✱8
DIAL 9  W  X  Y  Z 9
DIAL ✱: = [  ]✱
NOTES:
1. When the character you want appears on the same dial pad key as the
previous character, press UP to move the cursor one space to the right.
2. Other symbols are available for DIAL #.
To cancel an individual alarm and reminder message:
• Press TRANSFERand then dial 112.
• Dial alarm number 1, 2or 3.
• Press the HOLDkey.
• Press the TRANSFERkey.PERSONAL SPEED DIAL NAMESEach personal speed dial number can have an 11 character name assigned
to it. This name is used to select the speed dial bin when you are dialing by
directory. 
• Press TRANSFERand then dial 106.
• Dial the speed dial bin number 00–49.
• Write your message using the procedure described in Alarm Reminder
Messages.
• Press the TRANSFERkey to store the speed dial name.
• Repeat for each speed dial bin if necessary.
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AUTO TIMERDisplay keyset users may have the timer automatically start when they
answer incoming calls or after a short delay on an outgoing call.
• With the handset on-hook, press TRSFand then dial 110.
• Dial 31to turn the auto timer on or 30to turn it off.
• Press TRSFto store your selection.TIMER FUNCTIONDisplay keyset users may use this feature as a simple stopwatch.
• When the keyset is idle, press the TIMERbutton to start timing.
• Press the TIMERbutton again to stop timing.
• Read the elapsed time in the display.
• Lift the handset and replace it. The display will return to date and time.VIEWING MESSAGE INDICATIONSYou can view all of your message indications before you return them:
• With the handset on-hook, press the MSGkey with the red flashing light.
• The first station that left a message indication will be displayed.
• Press the UPand DOWNarrows to scroll through the stations that left
message indications. Use the soft keys to reply, clear or advance to the
next message.
• Press the ANS/RLSkey to return your keyset to the idle condition.ALARM REMINDER MESSAGESWhen you use the alarm/appointment reminder feature, you  create a 16
character reminder message. When the alarm rings, your message will ap-
pear instead of [ALARM REMINDER]. To program reminder messages:
• Press TRANSFER and then dial 116.
• Dial the alarm number 1, 2or 3.
• Dial the time you want the alarm to go off. Enter the time as HHMM
(hours and minutes) using the 24 hour clock.
• Dial 0(NOT SET), 1(TODAY) or 2(DAILY) to select the alarm type.
• Write your message using the dial pad keys. Each press of a key selects
a character. Pressing the next key moves the cursor to the next position.
For example, if your message is “TAKE MEDICATION,” press 8 once to
get the letter “T.” Press 2 once to get “A.” Press 5 twice to get “K.” Con-
tinue selecting characters from the following table to complete your
message.
• Press the TRANSFERkey to store the alarm and reminder message.
• Repeat for each alarm if needed.
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							WHAT IS CALLER ID?Caller ID is the name given to the telephone company-provided feature that
delivers the telephone number and sometimes the name of the person call-
ing your phone. There are two types of Caller ID; the first delivers the calling
party’s telephone number only and the second (sometimes referred to as
“Deluxe” Caller ID) delivers both the calling party’s telephone number and
name as listed in the telephone directory. 
The phone system can handle both types of Caller ID; in fact, in the case of
number only delivery, the system can be programmed to insert a name for
a specific telephone number (up to a maximum of 250 numbers).
However, even though you are paying to receive Caller ID information, there
are some circumstances that mean you will not receive this information. The
three most common reasons are listed below along with the display infor-
mation that the system will provide.
PRIVATE The caller does not wish his/her name or number to be
revealed to you. This type of call can be stopped at the
telephone company by dialing an access code on your
outside lines. This will redirect these PRIVATE calls to
an announcement that states that you do not wish to re-
ceive calls that have had Caller ID blocked. The code to
block these calls can usually be found in the front sec-
tion of the telephone directory.
OUT OF AREA The caller is calling from an area that cannot provide
Caller ID information (for example, international calls) or
he/she is calling from a type of circuit that cannot pro-
vide Caller ID information, for example, some outbound
WATS lines.
PAYPHONE The caller is calling from a coin-operated telephone.
The telephone company will send this information as
there are no directory listings for pay phones. The num-
ber will be delivered as usual.
NOTE: The Caller ID features require optional software and/or hardware.
Please see your service and installation company for details.
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STATION NAMESYou can assign an 11 character name to your keyset. This allows other dis-
play keyset users to call you using the directory dial feature.
To program a station name:
• Press TRANSFERand then dial 104.
• Enter the 11 character name using the procedure described in Alarm Re-
minder Messages.
• Press TRANSFERto store the name.MANAGING KEY ASSIGNMENTSYou can view your key assignments and add extenders to some of your pro-
grammable keys for easy one touch operation of frequently used features.
• While on-hook, press TRANSFERand then dial 107.
• Use the VOLUMEkeys to scroll through all of your programmable keys
OR
Press the programmable key to which you want to add the extender.
• When you reach a key listed below, dial the corresponding extender.
• Press TRANSFERto store and exit programming.
KEY DESCRIPTION EXTENDER
BOSS . . . . . . .Boss/Secretary  . . . . . .1–4
DP . . . . . . . . . .Direct Pickup   . . . . . . .Extension or station group number
DS . . . . . . . . . .Direct Station  . . . . . . . .Extension or station group number
FWRD . . . . . . .Call Forwarding   . . . . .0–7
GPIK . . . . . . . .Group Pick-Up   . . . . . .01–20
IG . . . . . . . . . .In/Out of Group  . . . . . .Any group you are part of 500–529
MMPG . . . . . .Meet Me Page   . . . . . .0–9, ✱
PSMG . . . . . . .Programmed Message  01–20
PAGE . . . . . . .Page  . . . . . . . . . . . . . .0–9, ✱
SPD . . . . . . . .Speed Dialing   . . . . . . .00–49, 500–999
DIR . . . . . . . . .Directory  . . . . . . . . . . .PERS (1), SYS (2) or STN (3)
VT . . . . . . . . . .Voice Mail Transfer   . . .Voice Mail Group (501–529)
NOTE: Confirm that the cursor is placed correctly before you enter the ex-
tender.
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							• Press the STOREkey. The system displays the speed dial bin in which
the number was stored OR
• Press the CIDkey and then press the SCROLLkey.
• Press the STOREsoft key.
• The system displays the speed dial bin in which the number was stored.
NOTE: Your telephone system must have LCR correctly programmed to re-
dial the saved number. If LCR is not being used on your system, you will not
be allowed to STORE CID numbers.INQUIRE CID PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
• Press the INQUIREkey OR
Press the CIDkey and then the INQUIREsoft key.
• Dial the trunk number.
• You may now answer the call by pressing the ANS key OR
You may use NNDto view more information about this call OR
You can return to the idle condition by pressing IGNORE.
If you are on a call:
• Press the INQUIREkey. Your existing call will go on hold OR
Press the CIDkey and then the INQUIREsoft key to place the first call
on hold.
• Dial the trunk number.
• You may now answer the call by pressing the ANSkey OR
You may use NNDto view more information about this call OR
You can return to the idle condition by pressing IGNORE.
NOTES: 
1. If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2. If you inquire about an outgoing call, you will receive a [call no longer
available] display.
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SELECTING YOUR CALLER ID 
DISPLAYYou can decide if you want to see the CID name or CID number in the dis-
play. Regardless of which one is selected, you can press the NNDkey to
view the other pieces of CID information. To select the type of Caller ID infor-
mation you wish to view first:
• With the handset on-hook, press TRANSFERand then dial 119.
• Dial 0if you do not wish to view CID information, 1to view the NUMBER
first or 2to view the NAME first.
• Press TRANSFERto exit and store your selection.VIEWING THE NEXT CID CALLIn the event that you have a call waiting or a camped-on call at your keyset,
you can press the NEXTkey to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your
keyset, press the NEXTkey. If your keyset does not have a NEXTkey, press
the CIDkey and then the NEXTsoft key.SAVING THE CID NUMBER At any time during an incoming call that provides CID information, you may
press the SAVEkey to save the CID number. If your keyset does not have a
SAVEkey, press the CIDkey, the SCROLLkey and then the SAVEsoft key.
The system must be using LCR to dial the saved number.REDIALING A SAVED CID NUMBERTo redial a number that has been saved, press the SAVEkey or dial 19.
NOTES:
1. Your telephone system must have LCR correctly programmed to redial
the saved number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.STORING A CID NUMBERAt any time during an incoming call that provides CID information, you may
save the CID number as a speed dial number in your personal speed dial
list. To store a Caller ID number in a personal speed dial bin:
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							47
SVMi-4
This section describes how to setup your mailbox, and how to use the vari-
ous mailbox owner features. Please review this section carefully before you
use your mailbox.
Your voice mail box has the capability of storing private messages offers a
number of options for sending or redirecting messages and provides sever-
al ways to notify you of new messages or calls.
This section can be used by mailbox owners from within the office or from
telephones outside the office. The basic operation is the same, but the
access method will be different. See the flow chart for more details.
Note that some features and prompts detailed here may not be available to
all mailbox owners. See your system administrator if you have questions
about feature availability.
REVIEWING PAST CID CALLSThis feature allows you to review CID information for calls sent to your key-
set. This list can contain 10–50 calls in a first-in, first-out basis. The list in-
cludes calls that you answered and calls that rang your keyset but that you
did not answer. When reviewing this list, you can press one button to dial
the person back. The system must be using LCR to dial the stored number.
To access the CID information stored in your REVIEW list:
• Press the REVIEWkey OR
Press the CIDkey and then press the REVIEWsoft key.
• If you have entries in your review list, the oldest call will be shown first. 
• You can now CLEARthis entry OR
Use NNDto view more information about this call OR
Press DIALto call this person back OR
Press SCROLLand then press STOREto save this number in a person-
al speed dial bin.
NOTES: 
1. Each keyset defaults with ten review bins. Please see your system ad-
ministrator to determine the number of bins assigned to your keyset.
2. Your system must have LCR correctly programmed to allow you to DIAL
numbers from the review list or to STOREentries from the review list.LCR WITH CLEARWhen you are making an outside call using LCR and dial an incorrect digit,
you can press the CLEARsoft key to reenter the telephone number. You do
not need to redial 9to reaccess LCR.
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							At this point the inside and outside callers follow the same instructions. You
will hear a message stating the number of messages left in your mailbox.
You will then hear the Mailbox Owner Main Menu with the following options:
1 Listen to New Messages - See Listening to your Message.
2 Record and Send Message - See Sending Messages.
3 Review Saved Messages - See Listening to your Message.
5 Personal Greetings - See Personal Greetings.
6 Mailbox Administration - See Mailbox Administration. 
# Personal Services - See Personal Services.
✱
Disconnect.GETTING STARTEDUsing your new mailbox is as simple as following a few simple spoken
instructions. First time users should read this section as a tutorial. The first
things to should do are:
• Access your mailbox - You already know how to do this.
• Record a personal greeting.
• Change your access code.
• Record your name.
After you have completed the steps above your mailbox is set up and ready
to use.LISTENING TO YOUR MESSAGESIf there are new messages in your mailbox your VMMSG key will be lit. 
Call the SVMi-4 by pressing this key, and when prompted enter your pass-
word. Select [1] to listen to new messages or [3] to listen to saved mes-
sages. 
1To play / replay the message you just heard.
11To play the previous message.
2To save the message you just heard and listen to the next message.
3To delete the message you just heard and listen to the next message.
4To reply to the message. This will allow you to leave a message in mail-
box of the sender (if the sender has a mailbox on this system).
5To return the call directly to the telephone number that left the message.  
49
FLOW CHART
ACCESSING YOUR MAILBOXOutside Callers• Dial the phone number that will be answered by the SVMi-4. The main
greeting will answer.
• At the main greeting dial [#] plus your mailbox number (mailbox num-
bers will usually match your extension number. 
• Enter your personal mailbox password when prompted (the default
password is 0000).Inside Callers•  Dial the SVMi-4 Access Number or press the key assigned to ring SVMi-
4 [VMMSG].
• Enter your personal mailbox password when prompted (the default
password  is 0000).
MAILBOX MAIN MENU
1 New Messages
2 Record and Send Message
3 Saved Messages
5 Personal Greetings
6 Mailbox Administration
# Personal Services
1 and 3 - While Listening to Messages
111
23
45
67
89
99
000
###Play Messages Previous Message
Save Messages Discard Messages
Reply to Sender Call Sender
Forward a Copy Rewind 5 Secs
Pause, Resume Forward 5 Secs
Change Speed Cancel
Play Options Msg Information
Skip Messages Scan Messages✱
2 - While Recording Messages
1
2
3
6
7
77
8
9
99
0
#Review Recording
Stop Recording, Append
Discard, Rerecord
SEND, Then Copy
Rewind 5 Secs
Change Volume
Pause, Resume
Forward 5 Secs
Change Speed
Cancel
Play Options
SEND, NO Copies ✱
6 - Mailbox Admin
1
2
3
4Message Alert
Pager Notification
Deleted Messages
Undelivered Messages
5 - Personal
Greetings
Edit Mailbox
Greeting
#7 - Personal Admin
1
2Change Password
Record Name
48 
						

							PERSONAL GREETINGSTo set personal mailbox greeting press [5] from the Main Menu.
Your personal greeting will be played every time someone reaches your
mailbox. A typical text for a personal greeting message is:
Hi, this is ........ sorry I cant take your call right now. Please leave your name
and number and I will get back to you as soon as I can.
Follow the instructions to record your greeting message. When you are
done After recording your message, you will be able to listen to the mes-
sage you recorded, save the message you recorded, and return to the pre-
vious menu, record the message again, or exit without saving the message.MAILBOX ADMINISTRATIONThe Mailbox Administration menu is used to turn on and off your pager noti-
fication, message alert options and other sent message control features.Message AlertWhen this function is activated, the SVMi-4 will call any outside or inside
telephone number after each message is left in your voice mailbox. To hear
your message at the remote location, pick up the telephone and enter your
access code.
•  From the mailbox main menu press [6] for mailbox administration.
•  Press [1] for message alert. 
•  2 options are available to you.
Press [1] to toggle message alert on and off.
Press [2] to set the destination phone number.Pager NotificationWhen this function is activated, the SVMi-4 will call your beeper service and
notify you after each message is left in your voice mailbox.
• From the mailbox main menu press [6] for mailbox administration.
• Press [2] for pager notification.
• Only one option is available to you.
Press [1] to toggle pager notification on and off.
*Your pager number must be programmed by the system administrator.UndeleteWhen thisfunction is activated, the SVMi-4 will allow you to undelete any mes-
sages that you have recently deleted (up to 3 am the following morning).
51
6To forward the message and saves a copy - See message forwarding.
7To rewind the message 5 seconds.
77To change playback volume of the recording.
8To pause or resume during message playback.
9To fast forward the message 5 seconds.
99To change playback speed of the recording.
0To play help options.
00To hear the time and date, and senders information of the message you
just heard. Sender information is not available on outside calls.
#To move to the next message. Does not save or discard current mes-
sage.
##To scan. Plays first 7 seconds of message then skips to next message.
To stop scanning press [1].
✱To cancel and return to previous menu.MESSAGE FORWARDING OPTIONSIf option [6] is selected from the message play menu, you will be given the
option to forward this message to another subscriber.
The subscriber can be selected by dialing the mailbox number (nnn), using
the directory service (#) or you may also add comments and leave it as a
memo to yourself (##).
The SEND and Copy Service (option [6]) allows a user to send copies of a
message to multiple recipients easily. A different introduction message may
be left for each recipient.SENDING MESSAGESPress [2] from the Main Menu.
Record your message at the tone. After recording the message, you will
hear the send menu with the following functions:
1Select the recipient.
2Record the message.
3Follow instructions to review, continue, re record or accept it or contin-
ue sending it to other subscribers using the send then copy option.
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							ShortcutsCallingCalling a station that is busy or does not answer you can press [#] to imme-
diately send the call to the called parties mailbox.
Being CalledIf your phone rings and you want to send the caller directly to your mailbox,
simply press [#].Direct Messaging[#] + DSS  To make it easy to leave messages for others in your office with-
out having to dial their extension number first, keyset users may simply dial
[#] plus a mailbox (extension) number and leave a message directly. If you
dial a busy extension press [#] to connect directly with the mailbox.Self Memo[#] + [#] Pressing [##] will leave a message in your own mailbox.INTERACTIVE DISPLAYS FOR SVMi-4Display keyset users have the added advantage of using the soft keys and
displays to play,  save, delete, reply, call, fwd, rewind, pause, fast forward,
change the volume, get message information, or help.Viewing Mailbox ContentsIf you have new messages, in addition to the message waiting light you will
be able to use the keyset displays and soft keys to communicate with the
SVMi-4.
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• From the mailbox main menu press [6] for mailbox administration.
• Press [3] for pager notification.
Deleted voice mail messages are temporarily stored in memory until 3
am the following day. Select this option to recover (undelete) previ-
ously deleted messages during this period of time. Undelivered RetrievalWhen this function is activated, the SVMi-4 will allow you to recall any mes-
sages you have sent that have not yet been picked up by the recipient.
• From the mailbox main menu press [6] for mailbox administration.
• Press [4] for undelivered messages.
This useful feature will allow you to cancel any messages that have not
yet been picked up by the recipient.PERSONAL SERVICESThe Personal Administration menu is used to set your password and record
your name.Setting your Password• From the main mailbox menu press [#].
• Press [1]. The current password will be played and you will have the
chance to change it.Recording your NameUse this option to record your name. Your recorded name is played in sev-
eral different  situations. It is important to record your name for proper oper-
ation  of the SVMi-4 system.
• From the main mailbox menu press [#].
• Press [2]. The current name will be played and you will have the chance
to change it.KEYSET USER FEATURESThe following options are available if you have a keyset. They require setup
by the system administrator.Message Waiting LightsWhen a new message is left in your mailbox, the voice mail message light
on your keyset will flash. Press this flashing key and follow the prompts to
retrieve messages.
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