Samsung Dcs 400si Smart Operator User Guide

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CONVENIENCE FEATURES 
CALL RECORD 
You can record your conversation at anytime by pressing the Call Record (F11) key.  Recording is stored in your Voice Mail 
box as a new message. 
 
• While on a conversation, press the Call Record (F11) key. 
• Conversation will be recorded into your Voice Mail box.  
• Press the Call Record
Call RecordCall Record Call Record again to stop recording. 
OR
OROR OR 
     
    
• Pressing the Answer/Release
Answer/ReleaseAnswer/Release Answer/Release (Space bar) will disconnect call and stop recording. 
 
NOTE:  Call Record requires the use of Cadence/SVMi Voice Mail. 
 
MUTE 
You can mute the handset transmitter or microphone during any conversation: 
 
• Press the MUTE (Delete) key. The word “MUTE” will appear in the middle of the Smart Operator screen. 
• To resume speaking, press the MUTE button again.  The word “MUTE” will clear. 
 
HEADSET OPERATION 
Smart Operator automatically sets your phone for Headset mode upon startup.  To change this setting, perform the following 
procedures. 
 
• Left mouse click the “Utilities” label on the Menu bar located at the top of the Smart Operator screen. 
• Left mouse click the Headset/Handset option to select Headset or Handset operation. 
 
NOTE: Headset Mode is recommended, but not required when using Smart Operator. 
 
  
						

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WHAT IS CALLER ID? 
Caller ID is the name given to the telephone company-provided feature that delivers the telephone number and sometimes 
the name of the person calling your phone. There are two types of Caller ID; the first delivers the calling party’s telephone 
number only and the second (sometimes referred to as “Deluxe” Caller ID) delivers both the calling party’s telephone 
number and name as listed in the telephone directory.  
The DCS 400si system can handle both types of Caller ID; in fact, in the case of number only delivery, the system can be 
programmed to insert a name for a specific telephone number (up to a maximum of 1500 numbers). However, even though 
you are paying to receive Caller ID information, there are some circumstances that mean you will not receive this information. 
The six most common reasons are listed below along with the display information that the DCS 400si will provide. 
PRIVATE  The caller does not wish his/her name or number to be revealed to you. This type of call can be 
stopped at the telephone company by dialing an access code on your outside lines. This will redirect 
these PRIVATE calls to an announcement that states that you do not wish to receive calls that have 
had Caller ID blocked. The code to block these calls can usually be found in the front section of the 
telephone directory. 
OUT OF AREA  The caller is calling from an area that cannot provide Caller ID information (for example, international 
calls) or he/she is calling from a type of circuit that cannot provide Caller ID information, for example, 
some outbound WATS lines. 
PAYPHONE  The caller is calling from a coin-operated telephone. The telephone company will send this 
information, as there are no directory listings for pay phones. The number will be delivered as usual. 
INVALID CID INFO  This is a message that will be displayed when CID information is sent on the line but was somehow 
corrupted. 
NO CID RECEIVED  This is a message that will be displayed when there was no CID information sent on the line. 
NO CID DSP  Caller ID Digital Signal Processors (CIDDSP’s) are resources in the DCS 400si required for receiving 
CID data. If there are no CIDDSP’s available at the time a call comes in, this is the message you will 
see on your display.