Samsung Dcs 400si Smart Operator User Guide
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8 INTERCOM CALLS CALLING OTHER STATIONS Dialing using the PC number keypad • Dial the extension number or group number on the PC number keypad. • Wait for the party to answer. If you hear a brief tone burst instead of ringback tone, the station you called is set for Voice Announce or Auto Answer. Begin speaking immediately after the tone. • Finish the call by replacing the handset or pressing the Answer/Release (Space bar) key. Dialing using the Directory • If not...
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9 • Finish the call by replacing the handset or pressing the Answer/Release Answer/ReleaseAnswer/Release Answer/Release (Space bar) key. ANSWERING INTERCOM CALLS Answering the first ringing call • Press the Answer/Release (Space bar) key to be connected to the first ringing caller. • Finish the call by replacing the handset or pressing the Answer/Release (Space bar) key. Answering a specific ringing call with the CALL keys • Press the specific CALL (Function) key or left mouse click...
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10 AUTO CAMP-ON When you want to automatically Camp-On to a busy station without pressing the Camp-On button every time you call a busy station, you can set your phone for Auto Camp-On. • With the handset on-hook, press TRSF on the keyset and then dial 110. • Dial 081 to turn on auto camp-on or 080 to turn it off. • Press TRSF to store your selection.
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11 CALL PROCESSING SYSTEM HOLD • When you are connected to any call, press HOLD (“/” on number keypad). The CALL key on the screen will turn blue to indicate the call is on hold and flash green at your keyset. • To take the caller off hold, press the CALL (Function) key and the blue button on the screen will turn white and the green flashing light will go steady green on the keyset. Resume the conversation. NOTE: While on a call, pressing another active CALL CALLCALL CALL (Function) key...
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12 CONSULTATION HOLD When you are talking on an outside line and it is necessary to consult with another extension: • Press the Transfer (“+” on the number keypad) key; you will receive transfer dial tone. Your call is placed on transfer hold. • Dial the extension number. • Consult with the internal party. • Press Transfer to return to the outside party or hang up to transfer the call. NOTE: Repeatedly pressing the Transfer TransferTransfer Transfer key will toggle between the outside...
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13 TRANSFER WITH CAMP-ON When you are transferring a call to another station and you receive a busy signal, you may camp the call on to this station. Simply hang up when you hear the busy signal. The called party will be alerted that a call is waiting for them. NOTE: If you receive No More Calls tone, that station has no key available to receive another call. Press TRANSFER to return to the outside caller. TRANSFER TO VOICE MAIL This feature is used to send a call directly to a voice mailbox....
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14 DIRECTORY/SPEED DIALING CALL SPEED DIALING WITH THE DIRECTORY You can enter and dial a virtually unlimited quantity of numbers with the Directory. • If not already highlighted, double click the left mouse button to select either the Last or First name column label to search by name. This will select and sort that particular column alphabetically. • Start to spell the person’s last or first name. System will alpha search as you type the name. The up and down arrow keys on your keyboard...
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15 PAGING AND MESSAGING MAKING AN INTERNAL PAGE To make an announcement through the keyset speakers: • Press the PAGE (“*” on the number keypad) key. • Dial the desired zone number 1, 2, 3 or 4. OR • Dial 0 to page all internal zones. • After the attention tone, make your announcement. • Press the ANSWER/RELEASE (Space bar) key when done. MAKING AN EXTERNAL PAGE To make an announcement through the external paging speakers: • Press the PAGE (“*” on the number keypad) key. • Dial the...
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ADVANCED FEATURES SCHEDULED ANNOUNCEMENTS The Smart Operator may have prerecorded announcements automatically played over any paging zone based on time of day, day of week or holiday. · Enter Station Group/ID number · Select Page zone from pull down menu. · Enter Announcement Description. · Enter start time, number of intervals and time between intervals. · Check which days to be active. Page announcements will be made according the announcement schedule. These announcements can...
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FLEXIBLE FORWARDING Forwarding of any station or group can be activated based on time of day, day of week or holiday. · Enter Station/Group number or List to be forwarded. · Enter start time of desired forward condition. · Select Forwarding type from pull down menu. · Enter forwarding destination. · Check whether or not you wish to always enforce this forwarding condition. If selected, this prevents the station user from changing the forwarding status of the telephone while the...