Samsung Dcs 400si Falcon Keyset User Guide

							ANSWERING THE DOOR PHONEWhen you are programmed to receive calls from a door phone:
• You will receive three short rings repeated.
• Lift the handset or press ANS/RLS key. You are connected to the door
phone.
• If an electric door lock release is installed, dial 13to unlock the door.CALLING THE DOOR PHONE/ROOM
MONITORYou may call the door phone and listen to what may be happening outside
or in another room.
• Dial the extension number of the door phone.
• You will be connected to the door phone and you can listen or have a
conversation.
• If an electric door lock release is installed, dial 13to unlock the door.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press the SPEAKERkey.EXECUTIVE/SECRETARY HOT LINEIf programmed, an executive and a secretary can have a hot line between
them. When the executive station is in the DND mode, all of its calls will ring
the secretary station.
• Either person can press the BOSS key to make a voice call to the other
station.
• Using the hot line will override DND at the other station. This key will light
red when the other station is in use. 
To transfer a call to a Boss in DND:
• Press the TRANSFERkey followed by the BOSSkey.
• Wait for the BOSSto answer to announce the call and hang up to com-
plete the transfer OR
• Hang up to complete a blind transfer after pressing the BOSSkey.
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ESTABLISHED CALL PICKUPTo pick up an established call in progress at a single line extension con-
nected to a computer modem on your PC.
• Press the EPkey for that station on your keyset and the call is automat-
ically moved to your keyset.
• The single line extension on your modem will be disconnected.
NOTE: You must have an assigned (EP key) button on your regular keyset,
for the single line station.APPOINTMENT REMINDER/ALARM
CLOCKThis feature works like an alarm clock. Use it to remind yourself of an ap-
pointment later in the day (TODAY ONLY) or as a daily reminder every day
(DAILY). You can set up to three alarms. Each one can be either a TODAY
ONLY or a DAILY alarm.
When the alarm rings, you will hear three short rings repeated three times.
Lift the handset to answer the alarm. If you do not, the alarm will alert you
two more times at five minute intervals. 
To set alarms:
• Press TRANSFERand then dial 112.
• Dial the alarm number 1, 2or 3.
• Dial the time at which you want the alarm to sound. Enter the time as
HHMM (hours and minutes) using the 24 hour clock.
• Dial 0(NOT SET), 1(TODAY ONLY) or 2(DAILY) to select the alarm type.
• Press TRANSFERto save.
• Repeat for each alarm if needed.
To cancel individual alarms:
• Press TRANSFERand then dial 112.
• Dial alarm number 1, 2or 3.
• Press the HOLDkey.
NOTE: Display keysets can show a reminder message. See Alarm Remind-
er Messagesunder Display Features.
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							• While on-hook, press TRANSFERand then dial 100.
• Dial your four digit station passcode.
• Dial 1to locking outgoing, 2for locked all calls, or 0to unlock.
• Press TRANSFERto store your selection.
NOTE:  When your keyset is locked for outgoing, the HOLDkey will flash.
When your keyset is locked for all calls, the HOLDkey will light 
steady.MANUAL SIGNALLINGUse this feature when you want to send a brief 500ms ring burst to another
station, regardless of the status of your phone (on-hook, off-hook, hands-
free, DND, or ringing).
To send a signal to another station:
• Press the Manual Signalling (MS) key.
• You may press the MSkey repeatedly to send multiple signals to the
designated station.
NOTE: Your phone must have a Manual Signalling (MS) key with a sta-
tion number extender assigned to it.OFF-HOOK VOICE ANNOUNCEKeysets may receive a voice announcement while on another call. The call-
ing station must have an OHVAkey. When you are in DND, you cannot
receive OHVA calls. The OHVA feature will work with intercom and trans-
ferred calls.
To make an off-hook voice announcement:
• Dial the extension number or press the DSSkey.
• When you receive a busy signal, press the OHVAkey.
• After the attention tone, begin speaking.
• Finish the call by replacing the handset or pressing the ANS/RLSkey.
NOTES:
1. When you are voice announcing to a station close to you, use the hand-
set to avoid an echo effect.
2. You cannot off-hook voice announce to single line telephones.
When you receive an off-hook voice announcement, if you are using the
handset, you will hear the announcement in the handset receiver. If you are
using the speakerphone, you will hear the announcement over the keyset
speaker. In both cases, you can continue to speak to the original party.
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GROUP LISTENINGWhen you are engaged on a call and you are using the handset, you may
want other people to hear the distant party’s voice over the speaker:
• Press the LISTENkey to turn on the speaker. The microphone is not in
use, so the distant party does not hear other parties present in your of-
fice.
• Press LISTENagain to turn the speaker off and resume private conver-
sation.
• Repeat if necessary.
NOTE: Depending on speaker volume and the acoustics of your office, it
may be advisable to turn the group listening feature off before hanging up.
This will eliminate a momentary squeal.ACCOUNT CODESWhen equipped with optional equipment, your system will allow calls to be
charged to a specific account:
• During any outside C.O. call, press the account (ACCT) key.
• Enter the account code (maximum 12 characters including ✱and #).
Press the ACCTkey again. Your conversation will not be interrupted. 
NOTE: If you make an error before you complete the account code, press
the ACCTkey twice and redial the correct code. Only the last account code
dialed will be printed.LOCKING YOUR KEYSETYou can lock your keyset to control misuse of your phone while you are
away. You can unlock it when you return. Your default station passcode is
1234.
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0
D E K C O L N U1
D E K C O L
G N I O G T U O2
D E K C O L
S L L A C L L A
s l l a c e d i s t u o e k a MSE YO N
D E I N E D S S E C C AO N
s l l a c e d i s t u o e v i e c e RSE YSE YON
s l l a c m o c r e t n i e k a MSE YSE YON
m o c r e t n i e v i e c e R
s l l a cS E YSE YON 
						

							• Press the flashing CALLbutton on your keyset. This will place the orig-
inal party on hold and allow you to talk to the announcing party.
• To return to your first party, press the key corresponding to your original
call. This will disconnect the OHVA call.
If your keyset is associated with a DCS 32 Button Add-On Module, you can
receive Executive OHVA calls. Executive Off-Hook Voice Announce allows
you to engage in conversation on your keyset and simultaneously receive
and reply handsfree to an OHVA through your DCS 32 Button Add-On Mod-
ule (AOM). Use caution because the conversation through the AOM may
possibly be heard by the caller on the keyset. When you receive an execu-
tive OHVA through your AOM:
• Reply by speaking in the direction of the microphone in the AOM unit.
• Adjust the volume with the VOLUMEkeys on the AOM unit.
• Press the SPKkey on the AOM to disconnect the announcing party.
NOTES:
1. Executive off-hook voice announce can only be accomplished when an
AOM is attached to your phone.
2. If the MUTEkey on the AOM is lit, you must press the AOM’s SPKkey
to answer the OHVA call.OHVA BLOCKYour keyset can be programmed with an OHVA Block (BLOCK) key. Press-
ing this key will prevent anyone from making an OHVA to you until you press
the button again and cancel the blocking.OHVA REJECTYour keyset can be programmed with an OHVA Reject (REJECT) key.
Pressing this key while receiving an OHVA call will disconnect the voice an-
nouncing party and return you to your original call.IN GROUP/OUT OF GROUPIf your keyset is assigned to a station ring group, you can remove your key-
set from the group and then put it back in. While you are out of the group,
you can receive calls to your extension number but not calls to the group
number. If you have an IN/OUTkey:
• Press the IN/OUTkey. It will light red when your keyset is in the group.
• Press theIN/OUTkey again to exit the group and turn the light off. Re-
peat as necessary.
If you do not have an IN/OUTkey:
• Dial the IN/OUTaccess code number ________________ plus 0to exit
the group or 1to enter the group.
NOTE: If the Hot Keypad feature has been turned off, you must first lift the
handset or press SPEAKERkey.
The IN/OUTkey can include an extender to indicate the specific group that
this key will affect. This means that if you are in multiple groups, you can de-
cide for which groups you will receive calls.
3839 
						

							• Redial the new passcode to verify. If successful, you will hear two beeps.
Four beeps indicate an incorrect code. Reenter the code again.
• Press TRANSFERto store the new passcode.SET ANSWER MODEYou can receive internal calls in one of three modes (see Answering Intercom
Callsunder Intercom Callsfor descriptions):
• While on-hook, press TRANSFERand then dial 103.
• Dial 0for Ringing, 1for Auto Answer or 2for Voice Announce.
• Press TRANSFERto store your selection.
NOTE: When your keyset is programmed for Auto Answer and you have For-
ward No Answer (FNA) turned on, you must answer screened transfers by
pressing the ANS/RLSkey before your FNA timer expires or the call will for-
ward.AUTOMATIC HOLDWhile on an outside call, pressing a line key, route key or a flashing CALL
button will automatically put your call on hold and connect you to the next
call. This feature can be turned on or off at your keyset.
• With the handset on-hook, press TRANSFER and then dial 110.
• Dial 001to turn Automatic Hold on or 000to turn it off.
• Press TRANSFERto store your selection.
NOTE: Intercom calls can be automatically put on hold by pressing TRANS-
FER.HEADSET OPERATIONKeyset users can switch between headset mode and handset mode. When
using headset mode, press the ANS/RLSkey to answer and release calls.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 021to use the headset or 020to use the handset.
• Press TRANSFERto store your selection.
Your keyset may be equipped with a Headset mode key. If it is so equipped
pressing this key while the light is out will cause the keyset to enter headset
mode and the light will illuminate to indicate this. Pressing the key while the
light is lit will cause the keyset to return to handset mode and the light will
go out.
41 40
CUSTOMIZING YOUR KEYSET
AME BGMThis feature selects whether a station using Answer Machine Emulation will
hear their personal greeting or BGM while callers are listening to the per-
sonal greeting. A BGM source must be selected for this to work. This feature
only applies if there is a CADENCE card installed in the system and your key-
set has a programmed AME key.
• While the handset is on-hook, press TRANSFERand then dial 110.
• Press 091to turn on AME BGM or 090to turn it off.
• Press TRANSFERto store your selection.AME PASSWORDThis feature allows people using the AME feature to enable password pro-
tection. This will prevent unauthorized people from listening to your mes-
sages being left. The passcode is the same as your station passcode. This
feature only applies if there is a CADENCE card installed in the system and
your keyset has a programmed AME key.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 101to turn on AME PASSCODE or 100to turn it off.
• Press TRANSFERto store your selection.SELECT RING TONEEach keyset user can select any one of eight ring frequencies:
• While on-hook, press TRANSFERand then dial 111.
• Dial 1–8or press the UPand DOWNkeys to hear each tone.
• When you hear the tone that you prefer, press TRANSFERto save it.
NOTE: Specific lines or stations may be programmed to ring with a dif-
ferent tone than what you have selected for your keyset.CHANGE YOUR PASSCODEFrom the factory, your station passcode is 1234. You can change your sta-
tion passcode whenever you desire. 
• While on-hook, press TRANSFERand then dial 101.
• Dial your old passcode.
• Dial a new passcode (must be four characters). You can use 0–9. 
						

							43
DISPLAY FEATURES
INTERACTIVE DISPLAY KEYSThe three keys below the display are substitutes for dedicated feature keys
and access codes. Pressing one of these keys has the same effect as press-
ing a programmable key. These keys are called soft keys as their functions
are not fixed. They change to present you with the best options for that call
condition. The use of soft keys allows the programmable keys to be used for
more DSSand speed dial keys.
The SCROLLkey is used to display options available to the user at a partic-
ular time or during a specific procedure. Press this key once while in the idle
state to view the three main categories available.
201: STN NAME
CALL  OTHER  ANS
ANSWER:Guides you through the options to answer calls.
OTHER:Guides you through features other than making or answering calls.
CALL:Guides you through the options to make a call.
Select one of the main categories: CALL, OTHER or ANS (ANSWER). Press
the SCROLLkey to display additional options available under each of the
three main categories. The symbol ➡displayed as the last character on the
lower line of the display indicates that there are additional options. Press the
SCROLL key to display these additional options.
User instructions will be displayed in lower case letters. Options assigned to
soft keys will be in upper case letters.DIRECTORY INFORMATIONAn 11 character directory name can be assigned to each extension number.
Display keyset users can view the name of the called or calling station before
answering. 
Each outside line can have an 11 character directory name. Incoming calls
can be easily identified and answered with different greetings.
Outside and internal calls ringing to a station group will display [CALL FOR
xxx] where xxx is the station group number. This allows you to answer calls
directed to you differently than calls directed to your group.
42
HOT KEYPADOn your phone system your keyset’s keypad can be made “live” or “hot” so
that it is not necessary to lift the handset or press the SPEAKERkey before
you begin dialing. Calls can be made and features activated by simply dial-
ing the C.O. line number, trunk group access code, intercom number or fea-
ture access code. To activate this feature:
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 031to turn the Hot Keypad on or 030to turn it off.
• Press TRANSFERto store your selection.KEY CONFIRMATION TONEYou can hear a short beep (confirmation tone) each time you press a button
on the dial pad. This tone can be turned on or off.
• While on-hook, press TRANSFERand then dial 110.
• Dial 040to turn tones off or 041to turn tones on.
• Press TRANSFERto store your selection.REJOINING A PAGEThis feature allows you to hear the remaining portion of an ongoing internal
page after you return your keyset to idle. To enable this feature:
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 051to turn this feature on or 050to turn it off.
• Press TRANSFERto store your selection.RING PREFERENCEThis feature automatically answers ringing calls when you lift the handset or
press the ANS/RLSkey. This method will always answer calls in the order
they arrived at your keyset. When you turn ring preference off, you must
press the flashing button to answer a call, allowing you to answer calls in the
order you choose.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 061to turn ring preference on or 060to turn it off.
• Press TRANSFERto store your selection. 
						

							CALL DURATION TIMERThe system can be set to automatically time outside calls. A few seconds
after you dial a telephone number, the timer appears in the display. It
appears immediately for incoming calls. The call timer continues for the du-
ration of the call. Call duration times are displayed in minutes and seconds.
If a call lasts longer than 60 minutes, the timer restarts.
You can press the TIMERkey to manually begin timing a call. Press it again
to stop timing. If you press it while the automatic timer is on, the call dura-
tion time is restarted.AUTO TIMERDisplay keyset users may have the timer automatically start when they
answer incoming calls or after a short delay on an outgoing call.
• With the handset on-hook, press TRANSFERand then dial 110.
• Dial 011to turn the auto timer on or 010to turn it off.
• Press TRANSFERto store your selection.TIMER FUNCTIONDisplay keyset users may use this feature as a simple stopwatch.
• When the keyset is idle, press the TIMERbutton to start timing.
• Press the TIMERbutton again to stop timing.
• Read the elapsed time in the display.
• Lift the handset and replace it. The display will return to date and time.VIEWING MESSAGE INDICATIONSYou can view all of your message indications before you return them:
• With the handset on-hook, press the MESSAGEkey with the red flash-
ing light.
• The first station that left a message indication will be displayed.
• Press the UPand DOWNarrows to scroll through the stations that left
message indications. Use the soft keys to reply, clear or advance to the
next message.
• Press the ANS/RLSkey to return your keyset to the idle condition.ALARM REMINDER MESSAGESWhen you use the alarm/appointment reminder feature, you  create a 16
character reminder message. When the alarm rings, your message will ap-
pear instead of [ALARM REMINDER]. To program reminder messages:
• Press TRANSFER and then dial 116.
45
CALL LOGTo view the last five outside numbers that you dialed, press the LOGkey.
This will display the last number that was dialed. Pressing the NEXTkey will
scroll through all five numbers. Pressing the DIALkey will dial the number
currently displayed. Pressing the EXITkey will return the keyset to idle.
• Press the NEXTkey repeatedly to scroll through all five numbers.
• Press the DIALkey to dial the number currently displayed.
• Press the EXITkey to return the keyset to idle condition.DIAL BY NAMEEach station or speed dial number can have an associated directory name.
A station or speed dial number can be selected by scrolling alphabetically
through a directory name list. This on-line “phone book” allows the user to
look up and dial any station or speed dial number in seconds.
• Press the DIRkey (DIRECTORY).
• Select the directory you wish to use: PERS (personal speed dial num-
bers), SYS(system speed dial numbers) or STN(station names).
• Dial the key on the keypad that corresponds to the first letter of the name
you wish to search for.
• Use the UPand DOWNarrows to scroll through the names.
• Press the DIALsoft key to dial the number.
NOTE: A DIR key can have an extender to take you directly to one of the
above lists (PERS, SYS, or STN).CALL PROGRESS DISPLAYS During everyday call handling, your keyset display will provide information
that is helpful and in some cases invaluable. Displays like [CALL FROM 203],
[TRANSFER TO 202], [701: RINGING], [TRANSFER FM 203], [708 busy],
[Camp on to 204], [Recall from 204], [Call for 501], [message frm 204] and
[FWD ALL to 204] keep you informed of what is happening and where you
are. In some conditions you are prompted to take an action and in other
cases you receive directory information.DISPLAY NUMBER DIALEDDisplay keysets begin showing digits as they are dialed. They will stay in the
display until the call duration timer comes on automatically or the TIMER
button is pressed. If the call duration timer is not used, the number dialed will
be displayed until the call is released, transferred or put on hold.
44 
						

							PERSONAL SPEED DIAL NAMESEach personal speed dial number can have an 11 character name assigned
to it. This name is used to select the speed dial bin when you are dialing by
directory. 
• Press TRANSFERand then dial 106.
• Dial the speed dial bin number 00–49.
• Write your message using the procedure described in Alarm Reminder
Messages.
• Press the TRANSFERkey to store the speed dial name.
• Repeat for each speed dial bin if necessary.STATION NAMESYou can assign an 11 character name to your keyset. This allows other dis-
play keyset users to call you using the directory dial feature.
To program a station name:
• Press TRANSFERand then dial 104.
• Enter the 11 character name using the procedure described in Alarm Re-
minder Messages.
• Press TRANSFERto store the name.MANAGING KEY ASSIGNMENTSYou can view your key assignments and add extenders to some of your pro-
grammable keys for easy one touch operation of frequently used features.
• While on-hook, press TRANSFERand then dial 107.
• Use the VOLUMEkeys to scroll through all of your programmable keys
OR
Press the programmable key to which you want to add the extender.
• When you reach a key listed below, dial the corresponding extender.
• Press TRANSFERto store and exit programming.
KEY DESCRIPTION EXTENDER
BOSS . . . . . . .Boss/Secretary  . . . . . .1–4
DP . . . . . . . . . .Direct Pickup   . . . . . . .Extension or station group number
DS . . . . . . . . . .Direct Station  . . . . . . . .Any extension number
FWRD . . . . . . .Call Forwarding   . . . . .0–7
GPIK . . . . . . . .Group Pick-Up   . . . . . .01–20
IG . . . . . . . . . .In/Out of Group  . . . . . .Any group you are part of 
MMPG . . . . . .Meet Me Page   . . . . . .0–9, ✱
PAGE . . . . . . .Page  . . . . . . . . . . . . . .0–9, ✱
PARK . . . . . . .Park (orbits)  . . . . . . . . .0–9
47 • Dial the alarm number 1, 2or 3.
• Dial the time you want the alarm to go off. Enter the time as HHMM
(hours and minutes) using the 24 hour clock.
• Dial 0(NOT SET), 1(TODAY) or 2(DAILY) to select the alarm type.
• Write your message using the dial pad keys. Each press of a key selects
a character. Pressing the next key moves the cursor to the next position.
For example, if your message is “TAKE MEDICATION,” press 8 once to
get the letter “T.” Press 2 once to get “A.” Press 5 twice to get “K.” Con-
tinue selecting characters from the following table to complete your
message.
• Press the TRANSFERkey to store the alarm and reminder message.
• Repeat for each alarm if needed.
COUNT  1 2 3 4 5
DIAL 0  < >  .  ) 0 
DIAL 1  space  ?  ,  ! 1
DIAL 2  A  B  C  @ 2
DIAL 3  D  E  F  # 3
DIAL 4  G  H  I  $ 4
DIAL 5  J  K  L  % 5 
DIAL 6  M  N  O  ^ 6
DIAL 7  P  Q  R  S 7 
DIAL 8  T  U  V ✱8
DIAL 9  W  X  Y  Z 9
DIAL ✱: = [  ]✱
NOTES:
1. When the character you want appears on the same dial pad key as the
previous character, press UPto move the cursor one space to the right.
2. Other symbols are available for DIAL #.
To cancel an individual alarm and reminder message:
• Press TRANSFERand then dial 112.
• Dial alarm number 1, 2or 3.
• Press the HOLDkey.
• Press the TRANSFERkey.
46 
						

							INVALID CID INFO This is a message that will be displayed when CID infor-
mation is sent on the line but was somehow corrupted.
NO  CID  RECEIVED This is a message that will be displayed when there was
no CID information sent on the line.
NO CID DSP Caller ID Digital Signal Processors (CIDDSP’s) are
resources in the DCS 400si required for receiving CID
data. If there are no CIDDSP’s available at the time a
call comes in, this is the message you will see on your
display.
NOTE: The Caller ID features require optional software and/or hardware.
Please see your service and installation company for details.WHAT IS ANI?ANI (Automatic Number Identification) is a feature offered by some tele-
phone service providers that provides the calling party’s telephone number.
This service is only available on E&M Tie Lines on a T1, digital trunk. ANI is
similar to Caller Identification (CID) but the format and information of the
calling person is different. CID uses FSK signalling and ANI uses DTMF sig-
nalling. Usually, with ANI, a calling party’s identity is the Listed Directory
Number (LDN) unless a separate bill-to-number has been specified, (in
which case the bill-to-number will be sent). Along with the ANI digits you
also receive DNIS digits with a separator digit. The DNIS digits are used to
tell the phone system where to route the call. Note that ANI does not pro-
vide calling party NAME, only the number. The phone system can provide
calling number to name translation table.SELECTING YOUR CALLER ID/ANI
DISPLAYYou can decide if you want to see the CID/ANI name or CID/ANI number in
the display. Regardless of which one is selected, you can press the NND
key to view the other pieces of CID/ANI information. To select the type of
Caller ID information you wish to view first:
• With the handset on-hook, press TRANSFERand then dial 119.
• Dial 0for CID options or 1for ANI options.
• Dial 0if you do not wish to view CID/ANI information, 1to view the NUM-
BER first or 2to view the NAME first.
• Press TRANSFERto exit and store your selection.
49
PSMG . . . . . . .Programmed Message  01–30
RP . . . . . . . . . .Ring Plan  . . . . . . . . . . .(1–6), HOLD for none
SG . . . . . . . . . .Station Group  . . . . . . .500 or 5000 through 549 or 5049
SPD . . . . . . . .Speed Dialing   . . . . . . .00–49, 500–999
DIR . . . . . . . . .Directory  . . . . . . . . . . .PERS (1), SYS (2) or STN (3)
VT . . . . . . . . . .Voice Mail Transfer   . . .Voice Mail Group (501–549)
NOTE: Confirm that the cursor is placed correctly before you enter the ex-
tender.WHAT IS CALLER ID?Caller ID is the name given to the telephone company-provided feature that
delivers the telephone number and sometimes the name of the person call-
ing your phone. There are two types of Caller ID; the first delivers the calling
party’s telephone number only and the second (sometimes referred to as
“Deluxe” Caller ID) delivers both the calling party’s telephone number and
name as listed in the telephone directory. 
The phone system can handle both types of Caller ID; in fact, in the case of
number only delivery, the system can be programmed to insert a name for
a specific telephone number (up to a maximum of 1500 numbers). However,
even though you are paying to receive Caller ID information, there are some
circumstances that mean you will not receive this information. The six most
common reasons are listed below along with the display information that the
system will provide.
PRIVATE The caller does not wish his/her name or number to be
revealed to you. This type of call can be stopped at the
telephone company by dialing an access code on your
outside lines. This will redirect these PRIVATE calls to
an announcement that states that you do not wish to re-
ceive calls that have had Caller ID blocked. The code to
block these calls can usually be found in the front sec-
tion of the telephone directory.
OUT OF AREA The caller is calling from an area that cannot provide
Caller ID information (for example, international calls) or
he/she is calling from a type of circuit that cannot pro-
vide Caller ID information, for example, some outbound
WATS lines.
PAYPHONE The caller is calling from a coin-operated telephone.
The telephone company will send this information as
there are no directory listings for pay phones. The num-
ber will be delivered as usual.
48 
						

							INQUIRE CID/ANI PARK/HOLD INFOIf you are informed that an incoming call is on hold or has been parked for
you, you may view the Caller ID information before you retrieve the call. This
may influence how you choose to handle the call.
From an idle keyset:
• Press the INQUIREkey, OR
Press the CIDkey and then the INQUIREsoft key.
• Dial the trunk number.
• You may now answer the call by pressing the ANS key, OR
You may use NNDto view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
If you are on a call:
• Press the INQUIREkey. Your existing call will go on hold, OR
Press the CIDkey and then the INQUIREsoft key to place the first call
on hold.
• Dial the trunk number.
• You may now answer the call by pressing the ANSkey, OR
You may use NNDto view more information about this call, OR
You can return to the idle condition by pressing IGNORE.
NOTES: 
1. If you are on an intercom call or you have Automatic Hold turned off, you
must finish the existing call or place it on hold before inquiring.
2. If you inquire about an outgoing call, you will receive a [call no longer
available] display.REVIEWING PAST CID/ANI CALLSThis feature allows you to review CID information for calls sent to your key-
set. This list can contain 10–50 calls in a last-in, first-out basis. The list in-
cludes calls that you answered and calls that rang your keyset but that you
did not answer. When reviewing this list, you can press one button to dial
the person back. The system must be using LCR to dial the stored number.
To access the CID information stored in your REVIEW list:
• Press the REVIEWkey, OR
Press the CIDkey and then press the REVIEWsoft key.
• If you have entries in your review list, the most recent call will be shown
first. 
• You can now CLEARthis entry, OR
Use NNDto view more information about this call, OR
Press DIALto call this person back, OR
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VIEWING THE NEXT CID/ANI CALLIn the event that you have a call waiting or a camped-on call at your keyset,
you can press the NEXTkey to display the Caller ID information associated
with the call in queue at your keyset. Either the CID name or CID number will
show in the display depending on your Name/Number selection.
To view Caller ID information for calls that have been camped-on to your
keyset, press the NEXTkey. If your keyset does not have a NEXTkey, press
the CIDkey and then the NEXTsoft key.SAVING THE CID/ANI NUMBER At any time during an incoming call that provides CID information, you may
press the SAVEkey to save the CID number. If your keyset does not have a
SAVEkey, press the CIDkey, the SCROLLkey and then the SAVEsoft key.
The system must be using LCR to dial the saved number.REDIALING A SAVED CID/ANI 
NUMBERTo redial a number that has been saved, press the SNRkey or dial 17.
NOTES:
1. Your telephone system must have LCR correctly programmed to redial
the saved number.
2. If the Hot Keypad feature has been turned off, you must first lift the hand-
set or press the SPEAKERkey before you begin dialing.STORING A CID/ANI NUMBERAt any time during an incoming call that provides CID information, you may
save the CID number as a speed dial number in your personal speed dial
list. To store a Caller ID number in a personal speed dial bin:
• Press the STOREkey. The system displays the speed dial bin in which
the number was stored, OR
• Press the CIDkey and then press the SCROLLkey.
• Press the STOREsoft key.
• The system displays the speed dial bin in which the number was stored.
NOTE: Your telephone system must have LCR correctly programmed to re-
dial the saved number. If LCR is not being used on your system, you will not
be allowed to STORE CID numbers.
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							Press SCROLLand then press STOREto save this number in a person-
al speed dial bin.
NOTES: 
1. Each keyset defaults with ten review bins. Please see your system ad-
ministrator to determine the number of bins assigned to your keyset.
2. Your system must have LCR correctly programmed to allow you to DIAL
numbers from the review list or to STOREentries from the review list.
LCR WITH CLEARWhen you are making an outside call using LCR and dial an incorrect digit,
you can press the CLEARsoft key to reenter the telephone number. You do
not need to redial 9to reaccess LCR.BACKSPACE WITH LCRIf you misdial while using LCR, you can delete digits shown in the display by
pressing the BSPCsoft key as many times as necessary.ADVANCED PROGRAMMED 
MESSAGESThis is an advanced form of the PROGRAMMED MESSAGEfeature with
the ability to add an extender such as date or time. Example [RETURN
ON:Dec/24] or [RETURN AT:03:30p]. These are messages 26-30 and can
be used in addition to 01-25 described in PAGING AND MESSAGINGsec-
tion in this guide.
• With the handset on-hook, press TRANSFERand then dial 115.
• Dial any message code (01-30) listed on the back of this user guide or
press UPor DOWNto select any message you desire. Messages 26-30
are used for inserting a date or time. If you select one of these mes-
sages (26-30), your phone will wait for five more digits to be entered. At
this point you will enter two digits for hour or month (01-23) and two dig-
its for day or minutes (00-59). The fifth and final digit to be entered is a
✱located on your dial pad to select “a” for A.M., “p” for P.M. or “/” for
date. Depressing the ✱button on your dial pad will scroll through these
three options (“a”, “p”, and “/”).
• Press TRANSFERto exit and store your selection.
To cancel any of these messages:
• With the handset on-hook, dial 48plus 00, OR
• With the handset on-hook press TRANSFER and then dial 115plus 00
and TRANSFERagain to exit.
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TEXT MESSAGINGThis feature allows two digital keyset users to respond to each other with
preprogrammed messages. After receiving an Off Hook Voice
Announcement or Station Camp-On, you may respond with a text message
while continuing to talk and listen to your outside party. The other station
can view this message and take the appropriate action or respond back with
another text message.
There are 25 messages (01-25) stored in system memory that can be sent
to another display keyset. Only the display keysets that are allowed in sys-
tem programming (MMC 318) will receive the TMSGsoftkey in the display
and use this feature.
Familiarization with the two digit message numbers you will use the most will
make this procedure quick and easy. However if you do not know them, use
the UP/DOWNkey to scroll to the desired message, then press SEND.
The basics steps in text messaging are:
1. Press TMSGsoft key to begin text messaging.
2. Dial the 2 digit number for the desired message.
3. Confirm this is the intended message then press SEND.
4. Wait for a reply from the other station (steps 1, 2 & 3)
5. When any station presses EXITthe displays at both stations return to
their previous call progress condition.
At all times after step 1 you can talk and listen to your caller while repeating
steps 2.
The example on the following page will better demonstrate how to use Text
Messaging. In this example station 205 is making an off hook voice
announcement to station 205 who after hearing the announcement will
respond with a text message.
STATION 201: LINDA STATION 205: JOHN
received a call on line 702 is talking on line 701
Talking on line 702
702:         01:15 701:         05:25
CONF   PAGE   MUTE
Press TRANSFER
Transfer:
RETURN
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