Roland VersaUV LEC 330 User Manual

							129Chapter 6 What to Do If
6-3 The Media Jams
The Media Jams
If an error message is displayed because the media 
has jammed, immediately correct the problem. Failure 
to do so may damage the print heads.
 P. 135, [MOTOR ERROR TURN POWER OFF]
Is the media warped or wrinkled?
Many  factors  can  cause  warping  or  wrinkling.  Refer  to  the  fol-
lowing and correct the problem.
 P. 131, "Media Wrinkles or Shrinks, or Feed Is Unstable"
Is the height of the print heads too low?
Try  raising  the  heads  higher.  Media  may  inevitably  warp  or 
wrinkle  slightly,  so  adjust  the  height  of  the  heads  to  take  this 
into account.
 P. 88, "Adjusting Head Height to Match Media Thickness "
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							130Chapter 6 What to Do If
6-4 The Media Cannot Be Taken Up Smoothly
The Media Cannot Be Taken Up Smoothly
Is media feed unstable?
Various factors can make media feed unstable. Refer to the fol-
lowing and correct the problem.
 P. 131, "Media Wrinkles or Shrinks, or Feed Is Unstable"
Is the paper tube installed correctly? 
Securely insert the paper tube onto the end caps. If the paper 
tube is not attached correctly, it may spin without traction and 
fail to take up the media. 
 Setup Guide
Is the paper tube bent or sagging? 
Media  cannot  be  taken  up  smoothly  when  the  paper  tube  is 
bent or sagging. 
Are you using the included paper tube?
For the paper tube, use the included item. Using something other 
than the included item may result in spinning without traction 
or other problems that impede media take-up. 
 P. 48, "About the Paper Tube"
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							131Chapter 6 What to Do If
6-5 Media Wrinkles or Shrinks, or Feed Is Unstable
A  variety  of  problems  can  occur  if  the  media  feed  is 
not  smooth.  This  can  cause  such  problems  as  poor 
printing  quality,  contact  with  the  media  by  the  print 
heads,  misaligned  positioning,  or  media  jams.  Take 
action as follows.
Media Wrinkles or Shrinks
Is  the  media  loaded  and  set  up  straight  and  se-
curely?
Feed is not smooth when the media is not straight or is tensioned 
unevenly on the left and right. Reload the media.
Are the media clamps mounted? 
When you're performing printing, be sure to attach the media 
clamps.
Media Feed Is Not Straight
Is  the  media  loaded  and  set  up  straight  and  se-
curely?
Feed is not smooth when the media is not straight or is tensioned 
unevenly on the left and right. Reload the media.
Media Feed Is Not Smooth
Do  the  media  or  the  shafts  strike  some  other  ob-
ject? 
Make  sure  the  media  and  the  shafts  do  not  touch  anything 
else.  This  may  affect  output,  even  when  feed  appears  to  be 
smooth.
Is the media too thick?
Media  that  is  too  thick  may  not  only  cause  unstable  feed,  but 
may scrape the print heads, resulting in malfunction. Never use 
such media.
Are the grit rollers dirty?
Check to make sure the grit rollers are free of buildup of foreign 
material such as media scraps.
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							132Chapter 6 What to Do If
If the print-head carriage stops over the platen, take 
action immediately to prevent the heads from drying 
out.
What to Do First
Switch  the  sub  power  off,  then  back  on  again.  (If  the  media  is 
jammed, then also remove the media.) If the print-head carriage 
move to the standby position (the right side of the main unit), it 
means the operation has ended successfully.
If  the  print-head  carriage  did  not  move,  try  switching  off  the 
main power, then again switching on the main power, followed 
by the sub power.
If the Heads Still Do Not Move
If the heads still do not move, carry out the following emergency 
response  measure,  then  contact  your  authorized  Roland  DG 
Corp. dealer or Roland DG Corp. service center.
1. Switch off the main power.
2.  Open the front cover.
3.  Detach the side cover.
4.  Gently move the print heads by hand as far as the standby   
position.
5.  Insert the head-unit tool into the hole at the bottom of the 
machine and turn gently. The cap unit rises.
6.  Make the guides at the edges of the print heads line up with 
the guides at the edges of the cap unit. Turn the tool further to 
bring the cap unit near the heads.
7.  When  the  heads  make  contact  with  the  cap  unit,  turn  the 
tool one or two turns more.
Make sure the print heads are capped tightly.
6-6 The Print Heads Stopped Moving
Head-unit tool
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							133Chapter 6 What to Do If
6-7 If a Message Appears
These  are  the  main  messages  that  appear  on  the 
machine's  display  to  prompt  correct  operation. They 
do not indicate any error. Follow the prompts and take 
action accordingly.
[1n 2n 3n 4n ...] 
Only a small amount of ink remains. Replace the cartridge indi-
cated by the flashing number with a new cartridge. 
[PRESS POWER KEY TO CLEAN] 
This  appears  when  the  machine  has  been  unused  for  about 
one month.
This feature is to remind you to switch on the sub power once 
a month. 
 P. 72, "When Not in Use for a Prolonged Period"
[SET CARTRIDGE.]
Insert the ink cartridge indicated by the flashing number. This 
message appears at times such as during ink cartridge replace-
ment.
[REMOVE CARTRIDGE.]
Remove  the  ink  cartridge  indicated  by  the  flashing  number. 
This  message  appears  at  times  such  as  during  ink  cartridge 
replacement.
[SET CL-LIQUID]
Insert the SOL INK cleaning cartridge indicated by the flashing 
number.  This  message  appears  at  times  such  as  during  head 
cleaning.
[REMOVE CL-LIQUID]
Remove the SOL INK cleaning cartridge indicated by the flash-
ing number. This message appears at times such as during head 
cleaning.
[END OF THE SHEET]
The trailing edge of the media was detected during operation. 
Press any button on the operation panel to clear the message. 
Load new media. 
[SHEET NOT LOADED PRESS SETUP KEY]
Load media and press . This message appears when an 
attempt  to  perform  a  printing  test  was  made  while  no  media 
was loaded.
[INSTALL DRAIN BOTTLE]
Check  whether  the  drain  bottle  is  installed.  Install  the  drain 
bottle, then press 
.
[CHECK DRAIN BOTTLE]
This appears when a certain amount of discharged fluid collects 
in the drain bottle. To clear the message, press 
. If this 
screen appears, go to the [DRAIN BOTTLE] menu and discard the 
discharged fluid in the bottle.
 P. 54, "Disposing of Discharged Ink"
[CLOSE THE COVER (FRONT COVER, SIDE COVER 
or MAINTENANCE COVER]
Close the front cover, side cover, maintenance cover. For safety, 
the carriage does not operate while a cover is open.
[SET HEAD HEIGHT TO xxx]
The height of the print heads is lower than the height specified 
on the computer.
The  heads  move  to  a  location  where  you  can  operate  the 
height-adjustment  lever.  Adjust  to  the  displayed  height,  then 
press 
.
[TIME FOR MAINTENANCE]
It is time to clean the heads using the cleaning kit. After verify -
ing, press 
.
 P. 59, "Cleaning Using the Cleaning Kit"
[TIME FOR WIPER REPLACE]
It is time to replace the wipers. After verifying, press 
 P. 64, "Replacing the Wipers"
[CIRCULATING INK]
The white ink is being circulated inside the machine. This is au-
tomatically carried out on a periodic basis to prevent settling of 
the white ink. Wait until the displayed message changes.
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							134Chapter 6 What to Do If
6-8 If an Error Message Appears 
This  describes  the  error  messages  that  may  appear 
on  the  machine's  display,  and  how  to  take  action  to 
remedy  the  problem.  If  the  action  described  here 
does not correct the problem, or if an error message 
not described here appears, contact your authorized 
Roland DG Corp. dealer.
 [ALIGN POINT POSITION INVALID] 
An attempt was made to set an align point at a loca-
tion where the setting cannot be made.
No align point can be set when the angle of the base point and 
the align point is too large. 
Reload the media correctly, so that the angle is minimized, then 
set the base point and the align point again to match the crop 
marks.
 P. 103, "Aligning Automatically and Cutting"
[CARRIAGES ARE SEPARATED]
The  cutting  carriage  and  the  printing  carriage  were 
improperly disconnected.
A problem such as a media jam occurred, impeding correct op -
eration. Operation cannot be continued. Switch the sub power 
off, then back on.
[CAN'T PRINT CROP  CONTINUE?]
The  size  of  the  data  including  the  crop  marks  is 
larger than the printing or cutting area of the loaded 
media. 
To  continue  performing  output  without  correcting  this,  press  
. At this time, the portion extending beyond the print -
ing or cutting area and the crop marks are not printed. To stop 
printing,  stop  sending  data  from  the  computer,  then  raise  the 
loading lever. Make the printing or cutting area wider, such as by 
replacing the media with a larger piece of media or by changing 
the positions of the pinch rollers, then send the data again. 
The size of the data being output is too small. 
Make  the  scanning-direction  size  of  the  data  at  least  65  mm 
(2-9/16 in). 
To  continue  performing  output  without  correcting  this,  press   
.  At  this  time,  the  data  is  output  without  printing  the 
crop marks. To stop output, stop sending data from the computer, 
then hold down 
 for one second or longer.  Change the 
size of the data, then send the data again. There is no limitation 
in the size of the data in the media-feed direction. 
[CROPMARK ERROR  NOT FOUND]
Automatic detection of crop marks could not be ac-
complished. 
Load the media at the correct position and perform detection of 
crop marks again. Depending on the media, it may not be pos-
sible to detect crop marks automatically. If repeating automatic 
crop-mark  detection  results  in  an  error  again,  then  perform 
manual crop-mark detection.
 P. 104, "Aligning Manually and Cutting"
TEMPERATURE IS TOO HIGH **°C]
The temperature of the location where the machine 
is installed has risen above the ambient temperature 
at which the machine can operate.
Operation cannot be continued. Switch off the sub power. The 
displayed temperature is the current ambient temperature of the 
installation location. Bring the installed location to a temperature 
at which operation is possible (20 to 32°C) and allow the machine 
to come to room temperature, then turn on the power.
[SERVICE CALL xxxx]
An unrecoverable error occurred, or part replacement 
that  must  be  performed  by  a  service  technician  is 
required.
Note the number displayed, then switch off the sub power. After 
you  switch  off  the  power,  inform  your  authorized  Roland  DG 
Corp. dealer of the number that appeared on the display.
[SHEET TOO SMALL  CONTINUE?]
The size of the data is larger than the printing or cut-
ting area of the loaded media.
To  continue  performing  output  without  correcting  this,  press  
. At this time, the portion extending beyond the printing 
or cutting area is not output. To stop output, stop sending data 
from  the  computer,  then  hold  down 
  for  one  second 
or  longer.  Make  the  printing  or  cutting  area  wider,  such  as  by 
replacing the media with a larger piece of media or by changing 
the positions of the pinch rollers, then send the data again. 
[SHEET SET ERROR SET AGAIN]
  w a s   p r e s s e d   e v e n   t h o u g h   n o   m e d i a   i s 
loaded.
Press  any  key  to  clear  the  error.  Load  media  and  pull  back  the 
loading lever, then press 
.
[EDGE DETECTION] is set to "ENABLE," but transpar-
ent media was loaded.
Raise the loading lever, set the [EDGE DETECTION] menu item 
to "DISABLE," then reload the media.
 P. 78, "Using Transparent Media"
The loaded media is too small.
Press  any  key  to  clear  the  error.  Replace  with  media  of  usable 
size.
[HEAD HEIGHT ERROR] 
The height-adjustment lever for the print heads was 
operated improperly. 
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							6-8 If an Error Message Appears
135Chapter 6 What to Do If
Operation cannot be continued. Switch the sub power off, then 
back  on.  To  change  the  head  height,  use  the  [HEAD  HEIGHT ] 
menu. 
 P. 88, "Adjusting Head Height to Match Media Thickness" 
[TEMPERATURE IS TOO LOW **°C]
The temperature of the location where the machine 
is installed has fallen below the ambient temperature 
at which the machine can operate.
Operation cannot be continued. Switch off the sub power. The 
displayed temperature is the current ambient temperature of the 
installation location. Bring the installed location to a temperature 
at which operation is possible (20 to 32°C) and allow the machine 
to come to room temperature, then turn on the power.
[DATA ERROR CANCELING...]
Output was stopped because a problem was found 
in the data received. 
Operation  cannot  be  continued.  Check  whether  the  data 
contains  errors.  Also,  check  for  a  problem  with  the  connector 
cable or the computer, and redo the operation from the step of 
loading the media. 
[PINCHROLL ERROR  LOWER PINCHROLL]
 was pressed without first lowering the pinch 
rollers.
Press any key to clear the error. Pull back the loading lever, then 
press 
.
The  pinch  rollers  were  raised  while   was  il-
luminated.
The error is cleared automatically after a short wait. Never move 
the loading lever while printing is in progress.
[PINCHROLL ERROR INVALID RIGHT POS]
The right pinch roller is positioned at a location where 
it does not pinch the media.
Raise  the  loading  lever  and  move  the  right  pinch  roller  to  the 
correct location.
 P. 38, "Cutting Off the Media"
[PINCHROLL ERROR INVALID LEFT POS]
The left pinch roller is positioned at a location where 
it does not pinch the media.
Raise  the  loading  lever  and  move  the  left  pinch  roller  to  the 
correct location.
 P. 31, "Loading and Cutting Off Media"
[WRONG CARTRIDGE]
A ink cartridge that cannot be used was installed.
Remove  the  ink  cartridge  to  clear  the  error.  Use  a  cartridge  of 
the specified type.
[AVOIDING DRY-UP TURN OFF POWER]
The  print  heads  were  forced  to  standby  position  to 
prevent them from drying out.
Operation cannot be continued. Switch the sub power off, then 
back on. Opening the front cover while printing is in progress 
causes an emergency stop. Never allow the print heads to remain 
in this state.
[MOTOR ERROR TURN POWER OFF]
A motor error occurred.
Operation cannot be continued. Switch off the sub power. Next, 
eliminate the cause of the error, then immediately switch on the 
sub power. If the machine is allowed to stand with the error un-
corrected, the print heads may dry out and become damaged. 
This error may be caused by such factors as a mistake in loading 
the  media,  a  media  jam,  or  an  operation  that  pulls  the  media 
with excessive force.
The media has jammed.
Carefully remove the jammed media. The print heads may also 
be  damaged.  Perform  head  cleaning,  then  perform  a  printing 
test and check the results.
The media was pulled with excessive force.
Excessive  tension  was  applied  to  the  media,  and  additional 
action  is  necessary  to  recover  from  this  state.  First,  move  the 
loading lever to the rear and adjust the media to create a small 
amount of slack, then switch on the sub power.
[CANCELED FOR MOTOR PROTECTION]
Continuous operation made the pump motor become 
hot, and so operation was paused. 
Press any key to clear the error. Allow the machine to stand for 
approximately 40 minutes before resuming operation. 
[LONG MEDIA CLAMP IS INSTALLED]
Media  cutoff  was  attempted  even  though  [MEDIA 
CLAMP] is set to “LONG.”
To prevent malfunction or damage to the machine, media-cutoff 
operations  are  not  performed  when  [MEDIA  CLAMP]  is  set  to 
“LONG.” Use
to go back to the original screen, then either 
detach  the  media  clamps,  or  replace  them  with  short  media 
clamps and set [MEDIA CLAMP] to “SHORT.”
 P. 38, "Cutting Off the Media"
[CANCELED FOR MOTOR PROTECTION]
An unusable print head is installed. 
Switch off the sub power. After you switch off the power, inform 
your  authorized  Roland  DG  Corp.  dealer  or  Roland  DG  Corp. 
Call Center. 
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							136
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							137
Chapter 7  
Specifications
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							138Chapter 7 Specifications
7-1 Usable Media
Conditions for Usable Media
Media width
182 to 762 mm (7.2 to 30 inches)
A) Cuttable media thickness
0.08 to 0.22 mm (3.2 to 8.6 mil)
(depending on media composition)
B) Maximum media thickness (including backing paper)
Printing only: 1.0 mm (39 mil)
When performing cutting: 0.4 mm (15 mil)
C) Roll outer diameter 
Maximum 180 mm (7.1 inches)
D) Paper tube (core) inner diameter
50.8 mm or 76.2 mm (2 inches or 3 inches)
Roll weight
 20 kg (44 lb.)
Other conditions
Media such as the following cannot be used  Media having an inward curl (i.e., media whose print surface is on the inner side of the roll) 
  Media whose end is attached to the paper tube (core)
  Media which is severely warped or which has a strong tendency to reroll
  Media that cannot withstand the tensioning of the media take-up or feed system
  Media whose paper tube (core) is bent or crushed
  Media that bends under its own weight when loaded
  Media on a sagging roll 
  Media that is rolled unevenly 
  Media that has an electrostatic charge 
This machine cannot necessarily print every kind of media. When selecting media, be sure to carry out 
testing in advance to make sure that satisfactory printing quality is ob\
tained.
C
D
A B
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