Ricoh R10 User Guide

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Downloading Images to Your Computer
Refer to P.184 for Windows.
This camera supports the following Macintosh operating systems.
• Mac OS 9.0 to 9.2.2
• Mac OS X 10.1.2 to 10.5.2
Caution------------------------------------------------------------------------------------------
•You cannot download images from this camera to a Macintosh running Mac OS 8.6.
•Although the software included in the CD-ROM cannot be used with Macintosh, it is 
possible to display the Software User Guide. (Only on computers...

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Downloading Images to Your Computer
4From the displayed drive, 
copy a file to the desired 
location.
• The figure below shows the folder 
configuration in the drive.
• When the contents of the internal 
memory are displayed, the drive 
name is [RICOHDCI].
Caution------------------------------------------------------------------------------------------•Do not force the USB cable into the terminal.
•Do not apply excessive force with the USB cable connected.
•When using the USB cable, do not move the...

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Appendices
7 Appendices
If an error message is displayed on the screen, take the 
corresponding action.
Troubleshooting
Error Messages
Error MessageCause and ActionRefer to
Insert Card No card is loaded. Insert a card. P.28
Set Date. The date is not set. Set the date. P.181
File Number Over Limit The file number limit has been exceeded. Use another card. P.179
Unmatched File The camera cannot display this file. Check the file contents 
on your computer, and then delete the file.-
Insufficient...

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Appendices
Camera Troubleshooting
Power Supply
ProblemCauseSolutionRefer to
The camera does not 
turn on.Battery is not loaded or is 
exhausted.Load the rechargeable battery 
correctly or charge the battery as 
required.P.28
P.27
An unacceptable battery is used. Use the dedicated rechargeable 
battery. Never use any other 
battery.P.24
The camera is automatically turned 
off by auto power off.Turn the camera back on. P.30
The battery is loaded in wrong 
direction.Load correctly. P.28
The camera...

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Appendices
Shooting
ProblemCauseSolutionRefer to
The camera does not 
shoot even if you press 
the shutter release 
button.Battery is exhausted. Charge the rechargeable battery. P.27
The camera is not on. Press the POWER button to turn 
the camera on.P.30
The camera is in playback mode. Press the 6 (Playback) button 
to select the shooting mode.P.52
The shutter release button is not 
pressed all the way.Press the shutter release button 
all the way.P.35
The SD memory card is not 
formatted.Format...

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Appendices
The flash does not fire or 
the flash cannot charge.The flash cannot be used in the 
following cases:
•When auto bracket, white 
balance bracket, or color 
balance bracket is set
•In multi-shot mode
•In movie mode
In some scene modes, the flash is 
disabled by default.To shoot with the flash, change 
the settings or mode.P.41
P.96
P.97
P.98
P.89
P.117
The flash is set to flash off. Cancel Flash Off. P.41
Battery is running low. Charge the rechargeable battery. P.27
Even though the flash...

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Appendices
The level indicator is not 
displayed.[Level Setting] is set to [Off] or 
[Sound].Set [Level Setting] to [Display] or 
[Disp + Snd].P.172
The display is set to a setting other 
than normal symbol display or 
histogram.Press the DISP. button to change 
the display to normal symbol 
display or histogram.P.60
The camera is upside down 
(shutter release button is on the 
bottom).Hold the camera correctly. -
The image is tilted even 
though it was shot with 
the level indicator in the 
middle...

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Appendices
Playback/Deleting
ProblemCauseSolutionRefer to
Cannot play back, or the 
playback screen does 
not appear.The camera is not in playback 
mode.Press the 6 (Playback) button. P.52
The VIDEO/AV cable is not 
connected properly.Reconnect it properly. P.145
The Video Out Mode setting is 
incorrect.Set it to the correct format. P.183
The contents of the SD 
memory card cannot be 
played back, or the 
playback screen does 
not appear.No SD memory card is loaded, or 
an SD memory card with no...

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7
Appendices
Other Problems
ProblemCauseSolutionRefer to
Cannot load the SD 
memory card.The card is facing the wrong way. Load correctly. P.28
The camera does not 
operate even when the 
buttons are pressed.Battery is running low. Charge the rechargeable battery. P.27
Camera malfunction. Press the POWER button to turn 
the camera off, and then press 
the POWER button to turn the 
camera on again.P.30
Remove the battery and load it 
again.P.28
The date is incorrect. The correct date/time are not set....

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Appendices
For details about the software, refer to the “Software User Guide” 
(PDF file).
When software for your Ricoh digital camera is used on a computer 
with Windows XP Service Pack 2 or Windows Vista installed, the 
following warning message may appear at software activation or 
USB connection. With this in mind, refer to the following.
Here is an example of the Windows XP screen.
When this warning message is displayed:
1Check the information provided 
on the message screen to make 
sure that...