Ricoh Projector PJ X3351N User Manual

							ItemEco Time RatioDisplays the ratio of the time eco mode was used to the total use time.Current TimeDisplays the current time specified in [Current Time] in [Default Settings 2].Main FW VersionDisplays the version of the firmware on the main board.Interactive VersionWhen the interactive kit is connected to the projector, the version of the interactive function is
displayed.Display Status
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							5. Changing the Projector Settings
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							6. Troubleshooting
This chapter explains the basic problems and troubleshooting methods when an indicator light is lit.
Indicator Display List The projector uses the [Power] button, indicators, and beeps to notify you if a malfunction occurs. Check
the indicator's status, and implement the following measures. "
" in the table means the indicator is
flashing.
Indicator location
1. [Power] button
2. Lamp indicator
3. Temp indicator
StatusCausesSolutionsThe projector does not turn
on.The projector has malfunctioned.Disconnect the power cord, and
contact your service
representative.
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3 2
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							StatusCausesSolutions"Hardware Error" was
displayed, and the projector
turned off during operation.
Flashing interval : 0.2
seconds
The projector has malfunctioned.Disconnect the power cord, wait a
while, and then turn on the
projector again.
You can also press and hold the
[Power] button on the remote
control or the control panel for two
seconds.
If the problem cannot be resolved,
contact your service
representative.The lamp does not turn on.• The lamp has overheated and cannot turn on.
• The lamp's service life has expired.
• The projector has malfunctioned.• Disconnect the power cord, wait a while, and then turn
on the projector again.
You can also press and hold
the [Power] button on the
remote control or the control
panel for two seconds.
• If the lamp burns out, replace it with a new lamp. For
details of how to replace the
lamp, see page 146
"Replacing the Lamp".The lamp turned off during
operation.
Flashing interval: 1 second
• The lamp's service life has expired.
• The projector has malfunctioned.• Disconnect the power cord, wait a while, and then turn
on the projector again.
You can also press and hold
the [Power] button on the
remote control or the control
panel for two seconds.
• If the lamp burns out, replace it with a new lamp. For
details of how to replace the
lamp, see page 146
"Replacing the Lamp".6. Troubleshooting
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							StatusCausesSolutionsThe lamp does not turn on,
turned off during operation,
or it does not turn off.
Flashing interval: 0.2
seconds
The projector has malfunctioned.Disconnect the power cord, wait a
while, and then turn on the
projector again.
You can also press and hold the
[Power] button on the remote
control or the control panel for two
seconds.
If the problem cannot be resolved,
contact your service
representative.The lamp turned off during
operation, or it does not turn
on.
Flashing interval: 1 second
The lamp cover is not installed
correctly.Disconnect the power cord, and
reinstall the lamp cover correctly.
For details of how to install the
lamp cover, see page 146
"Replacing the Lamp"."Temperature Error" was
displayed, and the projector
turned off during operation.
Flashing interval: 5 seconds
• The interior has overheated.
• The projector is being used in a high-temperature
environment.Place the projector so that the
intake and exhaust vents are not
blocked.
Disconnect the power cord, wait a
while, and then turn on the
projector again.
You can also press and hold the
[Power] button on the remote
control or the control panel for two
seconds."Fan Error" was displayed,
and the projector turned off
during operation.
Flashing interval: 1 to 4
times in 5 seconds
The cooling fan in the projector
has malfunctioned.Disconnect the power cord, and
contact your service
representative.Indicator Display List
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							StatusCausesSolutionsThe projector turned off
during operation, or it does
not turn on.
Flashing interval: 0.2
seconds
The projector has malfunctioned.Disconnect the power cord, wait a
while, and then turn on the
projector again.
You can also press and hold the
[Power] button on the remote
control or the control panel for two
seconds.
If the problem cannot be resolved,
contact your service
representative.The lamp turned off during
operation.
Flashing interval: 1 second
• The interior has overheated.
• The projector is being used in a high-temperature
environment.• Place the projector so that the intake and exhaust vents are
not blocked.
• Disconnect the power cord, wait a while, and then turn
on the projector again.
You can also press and hold
the [Power] button on the
remote control or the control
panel for two seconds.
If the problem cannot be
resolved, contact your
service representative.The lamp turned off during
operation.
Flashing interval: 1 second
• The lamp's service life has expired.• Disconnect the power cord, wait a while, and then turn
on the projector again.
You can also press and hold
the [Power] button on the
remote control or the control
panel for two seconds.
• If the lamp burns out, replace it with a new lamp. For
details of how to replace the
lamp, see page 127
"Replacing the Lamp".6. Troubleshooting
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							StatusCausesSolutionsThe lamp does not turn on.
Flashing interval: 1 second
The projector has malfunctioned.Disconnect the power cord, wait a
while, and then turn on the
projector again.
You can also press and hold the
[Power] button on the remote
control or the control panel for two
seconds.
If the problem cannot be resolved,
contact your service
representative.The lamp turned off during
operation.
Flashing interval: 1 second
The projector has malfunctioned.Disconnect the power cord, wait a
while, and then turn on the
projector again.
You can also press and hold the
[Power] button on the remote
control or the control panel for two
seconds.
If the problem cannot be resolved,
contact your service
representative.Indicator Display List
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							Common Problems
If you think a malfunction has occurred, check the following before contacting your service
representative.ProblemSolutionsPower does not turn on.• Make sure the power plug or connector is connected correctly.
• Make sure the lamp cover is mounted correctly. For details, see page 146 "Replacing the Lamp".
• When the projector is installed on a ceiling and lens- down, be sure to press the [Power] button and wait until
the projector cooling process completes before
disconnecting the power cord.
If you disconnect the power cord without pressing the
[Power] button or the projector's power is turned off
suddenly due to a power outage, you cannot turn the
projector back on for up to approximately 25 minutes
because it needs to release the internal heat. Wait until
the projector cools down.Power turns off during use.• Make sure the environment in which the projector is being used is within the acceptable temperature range.
• Make sure the vents are not blocked.6. Troubleshooting
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							ProblemSolutionsNo image.• Make sure the input signal is switched correctly if [AutoInput Search] in [Default Settings 1] is set to [Off]. For
details, see page 105 "Default Settings 1 Menu".
• Make sure the AV mute function is not turned on. For details, see page 48 "Temporarily Blanking the Image
and Muting the Audio".
• Check the settings of [Brightness] in [Image Adjustment]. For details, see page 93 "Image Adjustment Menu".
• Make sure the computer or AV equipment is connected to the projector correctly.
For details, see page 32 "Connecting Equipment to the Projector".
• Make sure the computer's image output is switched correctly. For details, see page 39 "When projecting the
screen of a laptop computer".
• Make sure the computer or AV equipment is working properly.No sound.• Make sure the input signal is switched correctly if [AutoInput Search] in [Default Settings 1] is set to [Off]. For
details about how to switch the input signal, see page 38
"Projecting an Image".
• Make sure the AV mute function is not turned on. For details, see page 48 "Temporarily Blanking the Image
and Muting the Audio".
• Check the speaker's volume adjustment. For details, see page 47 "Adjusting the Volume of the Speaker".
• Make sure the computer or AV equipment is connected to the projector correctly. For details, see page 32
"Connecting Equipment to the Projector".
• Make sure the computer or AV equipment is working properly.Common Problems
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							ProblemSolutionsImage is not projected normally.• Make sure the input signal is compatible with theprojector. For details, see page 166 "List of Compatible
Signals".
• Check the status of the video tape or other video source.
• Execute [Auto Set Signals] in [Image Adjustment]. For details, see page 93 "Image Adjustment Menu".
• Check the settings of the computer's graphics driver. For details, see the manual provided with the computer.Image is blurred.
Image is partially out of focus.• Make sure the lens is clean. For details, see page 145 "Cleaning the Lens".
• Check the focus adjustment. For details, see page 44 "Adjusting the Focus".
• Make sure the projection distance is within the projector's range. For details, see page 29 "Relationship Betweenthe Projection Distance and the Screen Size".
• Check the installation angles of the projector and screen. For details, see page 42 "Adjusting the Angle of the
Projection".
• Check the settings of [Sharpness] and [Phase] in [Image Adjustment]. For details, see page 93 "Image Adjustment
Menu".Image is dark.• Check the settings of [Brightness] and [Contrast] in [Image Adjustment]. For details, see page 93 "ImageAdjustment Menu".
• Make sure the lamp is not near the end of its service life. For details, see page 128 "Display Status".
• Check the settings of [RGB Input Range] in [Image Adjustment]. For details, see page 93 "Image Adjustment
Menu".
• Make sure [3D Projection] in [Display Settings] is set to [Off]. For details, see page 97 "Display Settings Menu".6. Troubleshooting
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