Rexing V1 Car Dash Cam User Manual

Operating your V1 Dashboard Camera Playback 
41  ©2015 REXING All Rights Reserved. 
MAC OS Users: If you cannot install the software successfully, check your OS 
X Security & Privacy settings and allow applications downloaded from 
Anywhere. This will allow 3rd party applications that are not from the Mac App 
Store to be installed on your computer. 
 
The Software Main Screen 
 
A. Menu 
B. Video player 
C. Longitude and latitude 
D. Speedometer 
E. Playlist 
F. Mini logger 
G. Google Map   

Operating your V1 Dashboard Camera Troubleshooting 
42  ©2015 REXING All Rights Reserved. 
General Troubleshooting 
Problem Possible Cause Solution 
The captured image 
is not stored 
Memory card may be 
full or malfunctioning 
Image not being 
saved before the 
device is powered off 
Reformat memory card or 
replace with a new one 
Make sure to stop 
recording before shutting 
down 
All buttons are not 
responding 
Processing error or 
faulty device operation 
Memory card may 
contain errors, or is...

Operating your V1 Dashboard Camera Troubleshooting 
43  ©2015 REXING All Rights Reserved. 
Not holding charge 
Battery may be 
depleted 
Power cord may be 
defective 
Charge the battery for 3 
hours. Make sure unit is off 
while charging. Turn on the 
unit, unplug it. If it turns off 
immediately, contact 
customer service for 
assistance with a 
replacement. 
Unit keep rebooting Battery may be 
depleted 
Charge the battery for 3 
hours. Make sure unit is off 
while charging. 
SD Card Won’t Stay 
In 
SD...

Operating your V1 Dashboard Camera Troubleshooting 
44  ©2015 REXING All Rights Reserved. 
Can’t find Locked 
files 
May have saved to 
the RO folder 
When you lock a file, it 
only saves the current 
recording. The 
remainder of the video 
may be in a separate 
file. 
Check the SD Card RO 
Folder 
Screen powers off 
unexpectedly 
Screen Saver feature 
is enabled 
Low battery 
Disable Screen Saver 
feature 
Charge the battery 
Restore to default settings 
Keeps Turning off 
SD Card may not be 
compatible...

Operating your V1 Dashboard Camera Troubleshooting 
45  ©2015 REXING All Rights Reserved. 
Unable to record 
videos 
Memory card may be 
full 
If Loop Recording has 
been enabled, 
memory card may be 
corrupted 
Check remaining space on 
memory card and delete 
files if necessary 
Reformat your memory 
card; if issue persists, 
replace with a new one 
Restore to Default Settings 
Make sure to hold the REC 
button in until the red light 
is blinking 
Stops Recording 
after 20-40 minutes Loop Recording off...

Operating your V1 Dashboard Camera Troubleshooting 
46  ©2015 REXING All Rights Reserved. 
SD Card is full Need more space on 
SD Card 
Make sure G-sensor is on 
lowest setting 
Clear some locked files 
Format SD Card 
Stops Recording 
after 1-3 looped 
files 
SD Card may not be 
compatible 
Restore to default settings 
Use a different SD Card 
Replace power cord 
“File error" is 
encountered when 
trying to play back 
pictures or video 
Memory card may be 
corrupted with bad 
sectors 
Reformat the...

Operating your V1 Dashboard Camera Troubleshooting 
47  ©2015 REXING All Rights Reserved. 
Horizontal stripes 
appear on images 
The Light Frequency 
setting is incorrect 
Change light frequency 
setting to match the power 
supply used in your country 
or geographical location: 
US users should select the 
60Hz option; SG/MY users 
should select the 50hz 
option 
Auto On/Off Not 
working 
Car charging port has 
continuous flow of 
power. 
This feature can only work 
if it is being used in a 
charging...