Rexing V1 Car Dash Cam User Manual
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Operating your V1 Dashboard Camera Playback 41 ©2015 REXING All Rights Reserved. MAC OS Users: If you cannot install the software successfully, check your OS X Security & Privacy settings and allow applications downloaded from Anywhere. This will allow 3rd party applications that are not from the Mac App Store to be installed on your computer. The Software Main Screen A. Menu B. Video player C. Longitude and latitude D. Speedometer E. Playlist F. Mini logger G. Google Map
Operating your V1 Dashboard Camera Troubleshooting 42 ©2015 REXING All Rights Reserved. General Troubleshooting Problem Possible Cause Solution The captured image is not stored Memory card may be full or malfunctioning Image not being saved before the device is powered off Reformat memory card or replace with a new one Make sure to stop recording before shutting down All buttons are not responding Processing error or faulty device operation Memory card may contain errors, or is damaged Press the RESET button to restart the camera Reformat memory card or replace with a new card Press the buttons firmly, or hold them in; it will not always respond to a quick hit. Menu Button Not responding Unit may be recording Press REC to stop recording so you can access the menu Device will not turn on Battery may be depleted Charge the battery for 3 hours. Make sure unit is off while charging.
Operating your V1 Dashboard Camera Troubleshooting 43 ©2015 REXING All Rights Reserved. Not holding charge Battery may be depleted Power cord may be defective Charge the battery for 3 hours. Make sure unit is off while charging. Turn on the unit, unplug it. If it turns off immediately, contact customer service for assistance with a replacement. Unit keep rebooting Battery may be depleted Charge the battery for 3 hours. Make sure unit is off while charging. SD Card Won’t Stay In SD card may not be compatible SD card may be too thin Use your nail or a coin to push the SD Card in until it clicks Use a different SD Card SD Card Not Recognized (Custer error) SD Card needs to be formatted. Format SD Card Use a different SD Card
Operating your V1 Dashboard Camera Troubleshooting 44 ©2015 REXING All Rights Reserved. Can’t find Locked files May have saved to the RO folder When you lock a file, it only saves the current recording. The remainder of the video may be in a separate file. Check the SD Card RO Folder Screen powers off unexpectedly Screen Saver feature is enabled Low battery Disable Screen Saver feature Charge the battery Restore to default settings Keeps Turning off SD Card may not be compatible Might not be getting continuous power. Use a different SD Card Restore to default settings Get a replacement power cord
Operating your V1 Dashboard Camera Troubleshooting 45 ©2015 REXING All Rights Reserved. Unable to record videos Memory card may be full If Loop Recording has been enabled, memory card may be corrupted Check remaining space on memory card and delete files if necessary Reformat your memory card; if issue persists, replace with a new one Restore to Default Settings Make sure to hold the REC button in until the red light is blinking Stops Recording after 20-40 minutes Loop Recording off Turn Loop Recording on Stops Recording at random intervals SD Card is not Compatible Use a different SD Card Restore default settings Not Looping G sensor may be too high SD Card full Put G sensor on lowest setting Format SD Card
Operating your V1 Dashboard Camera Troubleshooting 46 ©2015 REXING All Rights Reserved. SD Card is full Need more space on SD Card Make sure G-sensor is on lowest setting Clear some locked files Format SD Card Stops Recording after 1-3 looped files SD Card may not be compatible Restore to default settings Use a different SD Card Replace power cord “File error" is encountered when trying to play back pictures or video Memory card may be corrupted with bad sectors Reformat the memory card. Hazy images Lens may be dirty Carefully clean dust or fingerprints from the lens with a microfiber cloth
Operating your V1 Dashboard Camera Troubleshooting 47 ©2015 REXING All Rights Reserved. Horizontal stripes appear on images The Light Frequency setting is incorrect Change light frequency setting to match the power supply used in your country or geographical location: US users should select the 60Hz option; SG/MY users should select the 50hz option Auto On/Off Not working Car charging port has continuous flow of power. This feature can only work if it is being used in a charging port that turns off with the vehicle. Losing/resetting date Need to update Firmware. Update firmware Turn off “Update time of GPS” GPS not Connecting GPS logger may be too close to the unit, causing interference with the signal. Update Firmware Make sure GPS Logger is 5” from unit to not cause interference.