Philips Bdl3221vs User Manual
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Your Philips F1rst Choice Warranty l Damage is caused by accidents including but not limited to lightning, wa\ ter or fire, misuse or neglect; l Reception problems caused by signal conditions or cable or antenna syste\ ms outside the unit; l Defects caused by abuse or misuse of the monitor; l Product requires modification or adaptation to enable it to comply with \ local or national technical standards, which apply in countries for which the product was \ not originally designed, manufactured, approved and/or authorized. Therefore always che\ ck whether a product can be used in a specific country. l Note that products that are not originally designed, manufactured, appro\ ved and/or authorized for usage within the Philips F1rst Choice countries, do not a\ pply to the Philips F1rst Choice Warranty. In these cases the Philips global warranty terms \ are valid. Just a click away In case of any problems, we advise you to read the operating instruction\ s carefully or go to the www. philips.com/support website for additional support. Just a phone call away In order to avoid unnecessary inconvenience, we advise you to read the o\ perating instructions carefully or go to the www.philips.com/support website for additional support before contacting the Philips helpdesk. To solve your problem quickly, please prepare the following details befo\ re contacting the Philips helpdesk: l Philips type number l Philips serial number l Purchase date (copy of purchase may be required) l PC environment Processor: m 286/386/486/Pentium Pro/Internal memory m Operating system (Windows, DOS, OS/2, MAC) m Fax/Modem/Internet program? l Other cards installed Having the following information available will also help speed up the p\ rocess: l Your proof of purchase indicating: date of purchase, dealer name, model \ and product serial number. l The full address to which the faulty monitor has to be collected and the\ swap model should be delivered. Philips customer help desks are located worldwide. Click here to acces\ s the F1rst Choice Contact file:///D|/My%20Documents/dfu/BDL_27/english/warranty/war_1st.htm (2 of\ 3)2006-03-10 1:34:36 PM
Your Philips F1rst Choice Warranty Information. Or you can reach us via: Website: http://www.philips.com/support file:///D|/My%20Documents/dfu/BDL_27/english/warranty/war_1st.htm (3 of\ 3)2006-03-10 1:34:36 PM
International Guarantee Your International Guarantee Dear Customer, Thank you for purchasing this Philips product which has been designed an\ d manufactured to the highest quality standards. If, unfortunately, something should go wrong with this product Philips g\ uarantees free of charge labor and replacement parts irrespective of the country where it is repa\ ired during a period of 12 months from date of purchase. This international Philips guarantee compl\ ements the existing national guarantee obligations to you of dealers and Philips in the coun\ try of purchase and does not affect your statutory rights as a customer. The Philips guarantee applies provided the product is handled properly f\ or its intended use, in accordance with its operating instructions and upon presentation of the \ original invoice or cash receipt, indicating the date of purchase, dealers name and model and pr\ oduction number of the product. The Philips guarantee may not apply if: l the documents have been altered in any way or made illegible; l the model or production number on the product has been altered, deleted,\ removed or made illegible; l repairs or product modifications and alterations have been executed by u\ nauthorized service organizations or persons; l damage is caused by accidents including but not limited to lightning, wa\ ter or fire, misuse or neglect. Please note that the product is not defective under this guarantee in th\ e case where modifications become necessary in order for the product to comply with local or nation\ al technical standards which apply in countries for which the product was not originally design\ ed and/or manufactured. Therefore always check whether a product can be used in a specific count\ ry. In case your Philips product is not working correctly or is defective, p\ lease contact your Philips dealer. In the event you require service whilst in another country a dea\ ler address can be given to you by the Philips Consumer Help Desk in that country, the telephone and\ fax number of which can be found in the relevant part of this booklet. In order to avoid unnecessary inconvenience, we advise you to read the o\ perating instructions carefully before contacting your dealer. If you have questions which you\ r dealer cannot answer or any related question please contact the Philips Consumer Information Centers or via: Website: http://www.philips.com file:///D|/My%20Documents/dfu/BDL_27/english/warranty/war_intl.htm (1 o\ f 2)2006-03-10 1:34:37 PM
United States Guarantee Your Philips F1rst Choice Warranty Thank you for purchasing this Philips monitor. All Philips monitors are designed and manufactured to high standards and\ deliver high-quality performance, ease of use and ease of installation. \ Should you encounter any difficulties while installing or using this product, p\ lease contact Philips directly to benefit from your Philips F1rst Choice Warra\ nty. This three-year service warranty entitles you to a swap model on-site wi\ thin 48 hours of your call being received within the first year of purchase. \ If you have any problems with your monitor within the second or third year of purchase, we will repair it after it has been sent to the service provid\ er at your expense and returned to you within five working days, free of charge. LIMITED WARRANTY (Large Screen Monitor) Three Years Free Labor / Three Years Free Service on Parts / One Year 48\ hr Exchange* *Product will be exchanged with a new or renewed to original specificati\ ons unit within two business days for the first year. This product must be shipped in at you\ r expense for service during years two and three. WHO IS COVERED? You must have proof of purchase to receive warranty service. A sales rec\ eipt or other document showing that you purchased the product is considered proof of purchase. \ Attach it to this owners manual and keep both nearby. WHAT IS COVERED? Warranty coverage begins the day you buy your product. For three years thereafter, all parts will be repaired or replaced, and labor is free. After three years from the day of purchase, you pay for the replacement or repair of all parts, and for all labor charges. All parts, including repaired and replaced parts, are covered only for t\ he original warranty period. When the warranty on the original product expires, the warranty on all r\ eplaced and repaired products and parts also expires. file:///D|/My%20Documents/dfu/BDL_27/english/warranty/war_usa.htm (1 of\ 4)2006-03-10 1:34:37 PM
United States Guarantee WHAT IS EXCLUDED? Your warranty does not cover: l labor charges for installation or setup of the product, adjustment of cu\ stomer controls on the product, and installation or repair of antenna systems outside of the pr\ oduct. l product repair and/or part replacement because of misuse, accident, unau\ thorized repair or other cause not within the control of Philips Consumer Electronics. l reception problems caused by signal conditions or cable or antenna syste\ ms outside the unit. l a product that requires modification or adaptation to enable it to opera\ te in any country other than the country for which it was designed, manufactured, approved and/o\ r authorized, or repair of products damaged by these modifications. l incidental or consequential damages resulting from the product. (Some s\ tates do not allow the exclusion of incidental or consequential damages, so the above exclu\ sion may not apply to you. This includes, but is not limited to, prerecorded material, whet\ her copyrighted or not copyrighted.) l the model or production number on the product has been altered, deleted,\ removed or made illegible. Where IS SERVICE AVAILABLE? Warranty service is available in all countries where the product is offi\ cially distributed by Philips Consumer Electronics. In countries where Philips Consumer Electronics do\ es not distribute the product, the local Philips service organization will attempt to provide \ service (although there may be a delay if the appropriate spare parts and technical manual(s) are not\ readily available). Where CAN I GET MORE INFORMATION? For more information, contact the Philips Customer Care Center by callin\ g (877) 835-1838 or (919) 573-7855. Before Requesting Service... Please check your owners manual before requesting service. Adjustments \ of the controls discussed there may save you a service call. TO GET WARRANTY SERVICE IN U.S.A., PUERTO RICO OR U.S. VIRGIN ISLANDS...\ file:///D|/My%20Documents/dfu/BDL_27/english/warranty/war_usa.htm (2 of\ 4)2006-03-10 1:34:37 PM
United States Guarantee Contact the Philips Customer Care Center phone number listed below for p\ roduct assistance and procedures for servicing: Philips Customer Care Center (877) 835-1838 or (919) 573-7855 (In U.S.A., Puerto Rico and U.S. Virgin Islands, all implied warranties\ , including implied warranties of merchantability and fitness for a particular purpose, are limited in \ duration to the duration of this express warranty. But, because some states do not allow limitations on h\ ow long an implied warranty may last, this limitation may not apply to you.) (In Canada, this warranty is given in lieu of all other warranties. No \ other warranties are expressed or implied, including any implied warranties of merchantability or fitne\ ss for a particular purpose. Philips is not liable under any circumstances for any direct, indirect, \ special, incidental or consequential damages, howsoever incurred, even if notified of the possi\ bility of such damages.) REMEMBER... Please record the model and serial numbers found on the product below. MODEL # ________________________________________________ SERIAL # ________________________________________________ This warranty gives you specific legal rights. You may have other rights\ which vary from state/ province to state/province. Before contacting Philips, please prepare the following details so we ca\ n solve your problem quickly. l Philips type number l Philips serial number l Purchase date (copy of purchase may be required) l PC environment Processor: m 286/386/486/Pentium Pro/Internal memory m Operating system (Windows, DOS, OS/2, MAC) m Fax/Modem/Internet program? l Other cards installed file:///D|/My%20Documents/dfu/BDL_27/english/warranty/war_usa.htm (3 of\ 4)2006-03-10 1:34:37 PM
United States Guarantee Having the following information available will also help speed up the p\ rocess: l Your proof of purchase indicating: date of purchase, dealer name, model \ and product serial number. l The full address to which the swap model should be delivered. Just a phone call away Philips’ customer help desks are located worldwide. Within the U.S. y\ ou can contact Philips customer care Monday-Friday from 8:00 AM-9:00 PM Eastern Time (ET) and\ on Saturdays from 10:00 AM-5:00 PM ET hrs by using one of the contact phone numbers. For more information on this and more great Philips products visit our w\ ebsite at: Website: http://www.philips.com file:///D|/My%20Documents/dfu/BDL_27/english/warranty/war_usa.htm (4 of\ 4)2006-03-10 1:34:37 PM
F1rst Choice Contact Information F1rst Choice Contact Information CountryTelephone number Tariff Austria 0820 901115 0.20 Belgium070 253 010 0.17 Cyprus800 92256 Free of Charge Denmark3525 8761 Local call tariff Finland09 2290 1908 Local call tariff France08 9165 0006 0.23 Germany0180 5 007 532 0.12 Greece00800 3122 1223 Local call tariff Ireland01 601 1161 Local call tariff Italy199 404 042 0.25 Luxembourg 26 84 30 00 Local call tariff The Netherlands 0900 0400 063 0.20 Norway 2270 8250 Local call tariff Portugal 2 1359 1440 Local call tariff Spain 902 888 785 0.15 Sweden 08 632 0016 Local call tariff Switzerland 02 2310 2116 Local call tariff United Kingdom 0207 949 0069 Local call tariff file:///D|/My%20Documents/dfu/BDL_27/english/warranty/warfirst.htm2006-0\ 3-10 1:34:42 PM
Consumer Information Centers Consumer Information Centers Antilles • Argentina • Australia • Bangladesh • Brasil • Canada • Chile • China • Colombia • Belarus • Bulgaria • Croatia • Czech Republic • Estonia • Dubai • Hong Kong • Hungary • India • Indonesia • Korea • Latvia • Lithuania • Malaysia • Mexico • Morocco • New Zealand • Pakistan • Paraguay • Peru • Philippines • Poland • Romania • Russia • Serbia & Montenegro • Singapore • Slovakia • Slovenia • South Africa • Taiwan • Thailand • Turkey • Ukraine • Uruguay • VenezuelaEastern Europe BELARUS Technical Center of JV IBA M. Bogdanovich str. 155 BY - 220040 Minsk Tel: +375 17 217 33 86 BULGARIA LAN Service 140, Mimi Balkanska Str. Office center Translog 1540 Sofia, Bulgaria Tel: +359 2 960 2360 www.lan-service.bg CZECH REPUBLIC Xpectrum Lužná 591/4 CZ - 160 00 Praha 6 Tel: 800 100 697 Email:[email protected] www.xpectrum.cz file:///D|/My%20Documents/dfu/BDL_27/english/warranty/warcic.htm (1 of \ 11)2006-03-10 1:34:48 PM
Consumer Information Centers CROATIA Renoprom d.o.o. Mlinska 5, Strmec HR - 41430 Samobor Tel: +385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE-12618 Tallinn Tel: +372 6519900 www.ee.invia.fujitsu.com HUNGARY Serware Szerviz Vizimolnár u. 2-4 HU - 1031 Budapest Tel: +36 1 2426331 Email: [email protected] www.serware.hu LATVIA ServiceNet LV Jelgavas iela 36 LV - 1055 Riga, Tel: +371 7460399 Email: [email protected] LITHUANIA ServiceNet LT Gaiziunu G. 3 LT - 3009 KAUNAS Tel: +370 7400088 Email: [email protected] www.servicenet.lt file:///D|/My%20Documents/dfu/BDL_27/english/warranty/warcic.htm (2 of \ 11)2006-03-10 1:34:48 PM