Philips 46pfl9715k User Manual
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5.83D 3D This TV is prepared for the 3D Full HD accessory PTA02 (sold separately). PTA02 Installation 1 Switch off the TV. 2 Connect the 3D transmitter to the 3D connection 3D Out on the back of the TV. 3 Install the 3D transmitter on the top or at the bottom of the TV. Make sure to point the transmitter directly to where you sit to watch TV. The small window in the middle of the glasses receives the 3D signals from the transmitter. Update the TV software To prepare your TV for 3D watching, you must update the TV software. 1 Switch on the TV. 2 Plug in the USB device in the USB connection at the side of the TV. 3 The software update will start automatically and during the update the TV might switch off and on again. Do not press any key on the remote control and wait until the message Operation Successful appears. 4 Unplug the USB device and switch the TV off and back on again. Your TV is ready to watch 3D. Connections / 3D71
6 6.1 Troubleshooting Contact information If the advice and suggestions in Troubleshooting do not help resolve the problem, try switching the TV off and back on again. Warning If your TV breaks down, NEVER try to repair the TV yourself. Consumer Care If the TV problem is not solved you can call the Philips Consumer Care hotline in your country. Look up the TV model and serial number before you call. Find the telephone number on the documentation that came with the TV. Or consult our website www.philips.com/support TV model number and serial number Find these numbers on the packaging label or on the type label on the back or bottom of the TV. 72Troubleshooting / Contact information
6.2TV and remote control The TV does not switch on • Switch the TV off and on again with the switch on the bottom of the TV. • Check the power cable connection. • Try using the keys on the TV to switch on. The TV does not switch on from standby • Check that the batteries of the remote control are not empty or weak. Check their + / - orientation. • Try using the keys on the TV to switch on. The TV does not respond to the remote control • Check that the batteries of the remote control are not empty or weak. Check their + / - orientation. • Clean the remote control and TV sensor lens. • During start -up, which can take up to two minutes with connected devices, the TV and some external devices do not immediately respond to commands from the remote control. The device is functioning normally and is not broken. The TV switches off and the red light flashes • Switch the TV off and on again with the switch at the bottom of the TV. Check if there is enough space for ventilation. Wait until the TV has cooled down. If the TV does not restart from standby and the light flashes again, call Consumer Care. You forgot your code to unlock Child lock ? Read Help > More TV > Locks and timers > Child lock. Troubleshooting / TV and remote control73
6.3TV channels Some TV channels are gone • Check if the correct list is selected in the Channel list. Press ¬FIND to open the Channel list, then press rOPTIONS and select the list you need with Select list. • A channel could be hidden in the Channel list. Read more about Channel list in Help > Use your TV > Watch TV > Channel list . No digital channel found during installation • Check if the TV supports DVB-T or DVB-C in your country. Check the Digital TV Country Compatibility sticker on the back of the TV. 74Troubleshooting / TV channels
6.4Picture and sound No picture • Check if the antenna is connected properly. • Check if the correct device is selected and connected properly. • Check the contrast or brightness setting in h > Setup > TV settings > Picture > Contrast or Brightness . The picture is poor • Bad weather can influence the picture quality. • Check if the antenna is connected properly. • Non -earthed audio devices, neon lights, high buildings or mountains can influence the picture quality. Try to improve the picture by changing the position of the antenna or placing devices away from the TV. • Check that the correct TV system is chosen in the Manual installation menu. • If only a certain channel is poor, try to fine tune this channel with the Fine tune menu. Read Help > Setup > Channels > Manual installation - Analogue . The picture has poor colour • Check the colour settings in h > Setup > TV settings . Or press rOPTIONS to select a Smart picture setting. Picture delay when a game console is connected • To prevent picture delay, press rOPTIONS , select Smart picture > Game . The TV does not remember my settings when I switch it back on • Check whether the TV is set to the Home location. Press h > Setup > TV settings > Preferences > Location. The picture does not fit the screen • Press rOPTIONS , Picture format and select Auto fill. The picture position on screen is not correct • To correct a shifted picture, press rOPTIONS and select Picture shift . Use the navigation keys to adjust the picture position. Press OK to stop Picture shift. • If distorted screen edges are visible, press h > Setup > TV settings > Picture > Screen edges and use the slider bar to enlarge the picture slightly. There is a picture but no sound • Check the volume is not set to 0. • Check the sound has not been muted with m. • Check that all cables are connected properly. • If no sound signal is detected, the TV automatically switches off sound. This is proper operation and is not a malfunction. The sound is poor • Try any Smart sound setting, press rOPTIONS , Smart sound . • Check that the sound is set to Stereo. The sound comes from one speaker only • Check the Balance setting. Press h > Setup > TV settings > Sound > Balance . Use the slider bar to set the balance. Sound delay • If there is an audio to video sync mismatch when sound comes from a Home Theatre System, an audio sync delay needs to be set up. Read more about Audio to Video sync in Help > Setup > Devices > Audio to Video sync . Troubleshooting / Picture and sound75
6.5Devices HDMI connections • The HDMI -HDCP procedure might take a few seconds before the picture from a device appears. • If the TV does not recognise the device and there is no picture, try switching from one device to another and back again to restart the HDCP procedure. Or switch the device off and back on again. • If sound interruptions occur persistently, see the user manual of the device to check the output settings. If that does not help, connect an additional audio cable. • If a DVI to HDMI adaptor is used, check that an additional audio connection is in place to complete the DVI connection. EasyLink HDMI-CEC • Check if the connected device supports the HDMI -CEC standard and is properly set up. Read the user manual that comes with the device. • Check if the HDMI cable is properly connected. • Check if EasyLink on the TV and device is switched on. • Make sure that the System audio control in your HDMI -CEC audio devices is properly set up. Read the user manual that comes with your audio device. PC display • The refresh rate of a PC connected to the TV with VGA or DVI to HDMI adapter should set to 60Hz. • Check that the correct resolution mode is selected on your PC. See the list in Help > Specifications > Display resolutions . 76Troubleshooting / Devices
6.6Videos, photos and music The files on my USB device are not shown • Set your device (camera) to ‘Mass Storage Class’ compliant. • The USB device may need specific driver software. Unfortunately, this software cannot be downloaded to your TV. • Not all audio and picture files are supported. See the list in Help > Specifications > Multimedia. Files from a USB device do not play back smoothly • The transfer performance of the USB device limits the transfer rate. The files on my PC are not shown • To look for files on your home network with Browse PC, your PC media server software should be set up to share the files with the TV. See the list of compatible Media server software in Help > Specifications > Multimedia. Troubleshooting / Videos, photos and music77
6.7Network Wireless network not found or distorted • Microwave ovens, Dect phones or other WiFi 11b devices in your neighbourhood might disturb the wireless network. • Make sure that the firewalls in your network allow access to the TV wireless connection. • If the wireless network does not work properly in your home, try the wired network installation. Read Help > Setup > Network > Wired installation. Net TV does not work • If the connection to the router is OK, check the router connection to the Internet. Browse PC or Net TV work slow • Look in your wireless routers user manual for information on indoor range, transfer rate and other factors of signal quality. • You need a high -speed (broadband) Internet connection for your router. 78Troubleshooting / Network
7 7.1 Specifications Software Software version To view the current TV software version, press h > Setup > Software settings and press OK. Select Current software info and read Version:. Open source software This television contains open source software. Philips hereby offers to deliver, upon request, a copy of the complete corresponding source code for the copyrighted open source software packages used in this product for which such offer is requested by the respective licences. This offer is valid up to three years after product purchase to anyone in receipt of this information. To obtain the source code, please contact [email protected] . If you prefer not to use email or if you do not receive a confirmation receipt within a week after mailing to this email address, please write in English to . . . Open Source Team, Philips Electronics Intellectual Property and Standards P.O. Box 220 5600 AE Eindhoven The Netherlands Read the Open Source Licences in Help > To begin > Open Source Licences . Specifications / Software79
7.2Environmental Energy saving Light sensor To save energy, the built -in ambient light sensor lowers the brightness of the TV screen when the surrounding light darkens. Energy saving The energy saving Smart picture setting, combines several TV settings that result in saving energy. Low standby power The class-leading and highly advanced power circuitry brings down the power consumption of the TV to an extremely low level, without losing out on the constant Standby functionality. Power management The advanced power management of this TV ensures the most efficient use of energy. You can check how your personal TV settings, the level of brightness in current onscreen pictures, and the surrounding light conditions determine the relative power consumption . To check the relative power consumption, press h > Setup and press W. Select Watch demos > Active control and press OK . Select a Smart setting to check the corresponding values. End of use Disposal of your old product and batteries Your product is designed and manufactured with high quality materials and components, which can be recycled and reused. When this crossed-out wheeled bin symbol is attached to a product it means that the product is covered by the European Directive 2002/96/EC. Please inform yourself about the local separate collection system for electrical and electronic products. Please act according to your local rules and do not dispose of your old products with your normal household waste. Correct disposal of your old product helps to prevent potential negative consequences for the environment and human health. Your product contains batteries covered by the European Directive 2006/66/EC, which cannot be disposed with normal household waste. Please find out for yourself about the local rules on separate collection of batteries because correct disposal will help to prevent negative consequences for the environment and human health. 80Specifications / Environmental