Philips 220s2s User Manual

39
Singapore 
Company: Philips Electronics Singapore Pte Ltd 
(Philips Consumer Care Center)
Address: 620A Lorong 1 Toa Payoh, TP4 Building 
Level 1, Singapore 319762
Tel: (65) 6882 3999
Fax: (65) 62508037
E-mail: [email protected]
Ser vice hours: Mon.~Fri. 9:00am~6:00pm; Sat. 
9:00am~1:00pm
Taiwan
Company: FETEC .CO 
Address: 3F, No.6, Lane 205, Sec. 1, Chang Hsing 
Rd, Lu Chu Hs, Taoyuan, Taiwan R.O.C 33800 
Consumer Care: 0800-231-099 
Tel: (03)2120336 
Fax: (03)3129184 
E-mail:...

40Your Philips F1rst Choice Warranty(USA)
Thank you for purchasing this Philips monitor.

All Philips monitors are designed and 
manufactured to high standards and 
deliver high-quality performance, ease 
of use and ease of installation. Should 
you encounter any difficulties while 
installing or using this product, please contact 
Philips directly to benefit from your Philips F1rst 
Choice Warranty. This three-year ser vice warranty 
entitles you to a swap model on-site within 48 
hours of your call...

41
WHO IS COVERED?
You must have proof of purchase to receive 
warranty ser vice. A sales receipt or other 
document showing that you purchased the 
product is considered proof of purchase. Attach it 
to this owner's manual and keep both nearby. 
WHAT IS COVERED?
Warranty coverage begins the day you buy your 
product. For three years thereafter, all par ts will be 
repaired or replaced, and labor is free. After three 
years from the day of purchase, you pay for the 
replacement or repair of all par...

42
Contact the Philips Customer Care Center phone 
number listed below for product assistance and 
procedures for ser vicing: 
Philips Customer Care Center 
(877) 835-1838 or (919) 573-7855
(In U.S.A., Puer to Rico and U.S. Virgin Islands, all 
implied warranties, including implied warranties 
of merchantability and fitness for a par ticular 
purpose, are limited in duration to the duration 
of this express warranty. But, because some states 
do not allow limitations on how long an implied 
warranty may...

43
Your International Guarantee
Dear Customer,
Thank you for purchasing this Philips product 
which has been designed and manufactured to the 
highest quality standards. 
If, unfor tunately, something should go wrong with 
this product Philips guarantees free of charge labor 
and replacement par ts irrespective of the countr y 
where it is repaired during a period of 12 months 
from date of purchase. This international Philips 
guarantee complements the existing national 
guarantee obligations to you of...

44
7.1
 
Troubleshooting
This page deals with problems that can be 
corrected by a user. If the problem still persists 
after you have tried these solutions, contact Philips 
customer ser vice representative.

  Common Problems
No Picture (Power LED not lit)
•	 Make
	 sure 	 the 	 power 	 cord 	 is 	 plugged 	 into 	 	
  the power outlet and into the back of the   
  monitor. 
•	 First,
	 ensure 	 that 	 the 	 power 	 button 	 on 	 the 	 	
  front of the monitor is in the OFF position,   
  then press...

45

Horizontal flicker appears
•	 Adjust	 the 	 image 	 using 	 the 	 “Auto” 	 function 	 	
 
in OSD Main Controls. 
•	 Eliminate
	 the 	 ver tical 	 bars 	 using 	 the 	 Phase/	
 
Clock of Setup in OSD Main Controls. It is   
 
valid only in VGA mode.
Image appears blurred, indistinct or too dark
•	 Adjust
	 the 	 contrast 	 and 	 brightness 	 on 	
 
On-Screen Display.
An "after-image", "burn-in" or "ghost image" 
remains after the power has been turned off.
•	 Uninterrupted...

46
7.2
 
SmartControl Premium FAQs
Q1.
  
I change the monitor on a PC to a 
 
   
different one and the SmartControl 
 
   
Premium becomes un-usable,  what do I 
 
   
do?
Ans.:
 
Restar t your PC and see if Smar tControl 
 
  
Premium can work. Otherwise, you will 
 
   
need to remove and re-install Smar tControl 
 
  
Premium to ensure proper driver is installed.
Q2.
  
The SmartControl Premium functions 
 
   
worked well before, but it does not work 
 
   
anymore, what can I do?
Ans.:
 
If the...

47
Q6. 
 
In a monitor with the Smartlmage 
 
   
feature, the sRGB scheme of color 
 
   
temperature function in SmartControl 
 
   
Premium is not responding, why?
Ans.:
 
When Smar tlmage is enabled, the sRGB 
 
   
scheme is disabled automatically. To use 
 
   
sRGB, you need to disable Smar tlmage with 
 
   
the 

 button at the front bezel of your 
 
   
monitor.  
 

48

7.3  General FAQs
Q1:    When I install my monitor what should I   
   
do if the screen shows 'Cannot display this   
   
video mode'?
Ans.:
  Recommended resolution for Philips 22":   
   
1680x1050 @60Hz.
 
•   Unplug all cables, then connect your PC to   
    the monitor that you used previously. 
  •   In the Windows Star t Menu, select Settings/  
    Control Panel. In the Control Panel Window,   
    select the Display icon. Inside the Display
    Control Panel, select the...