Panasonic Wv Np244 Operating Instructions Manual

							51
•Aren’t there dusts or dirt on the lens?
Check if there are dust or dirt on the lens. 
•Is the lens cap detached?
Check if the lens cap is detached. 
•Is the power of the camera on?
Check if the power of the camera is turned on. Cannot access from the
browser. 
No image is displayed. 
Operating
instructions
(book)
Operating
instructions
(book)
Reference 
pages Cause/solutionSymptom
•Is the viewer software installed on a PC?
Install the viewer software on a PC. 
–
Images are displayed blurry. 
The image is not being
refreshed. 
Operating
instructions
(book)
Operating
instructions
(book)
–
–
•Is the focus adjusted correctly?
Check if the focus is adjusted correctly. 
•Depending on the version of your browser, there
might be difficulties refreshing the picture and operat-
ing the camera. 
It is recommended to use Internet Explorer 6.0 SP2. 
•Depending on the traffic of the network or the concen-
tration of access to the camera, there might be diffi-
culties displaying the camera picture. Click the reload
button of the browser to request the camera picture to
be refreshed.  
						

							•This may occur due to the display adapter and driver
combination.
When this occurred, update the driver of the display
adapter to the latest version first.
If updating the driver does not solve the problem,
adjust the hardware acceleration as follows.
1. Right-click on the desktop and select Properties
from the displayed pop-up menu.
2. Select Settings from Display Properties, and
then click the [Advanced] button.
3. Click the [Troubleshoot] tab and disable the
DirectDraw acceleration by adjusting the level of
Hardware acceleration.
52
Reference 
pages Cause/solutionSymptom
When displaying MPEG4
images on two browser win-
dows or more, images from
two cameras or more are
displayed in sequence on a
single browser window.
–
d 
						

							53
When using a PC on which Windows XP Service Pack2 (SP2) is installed
The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed.
Follow the instructions below when the following occurred. By performing the following solutions, other applications
and the security level may not be affected. 
The “Information Bar” expressed in the following symptom and solutions will be displayed just below the address bar
only when there is information to communicate. 
Click the information bar and select Always Allow Pop-
ups from This Site…. The disalog window saying Allow
pop-ups from this site? will be displayed. Click the Yes
button. The following message is
displayed on the information
bar. 
Pop-up blocked. To see
this pop-up or additional
options, click here…
–
Reference 
pages SolutionsSymptom
Information Bar
Click Internet Options on the Tools menu of Internet
Explorer, and then click the Security tab. Then, click the
Custom Level… button to open the Security Setting
window. Under Miscellaneous, select Enable for
Allow script-initiated windows without size or position
constraints. Click the OK button. 
The Warning window will be displayed. Click the Yes
button. 
Unnecessary status bar or
scroll bar is displayed on the
pop-up window. 
– 
						

							Panasonic Canada Inc.5770 Ambler Drive,Mississauga, 
Ontario, L4W 2T3 Canada (905)624-5010
http://www.panasonic.ca
Panasonic Sales Company
Division of Panasonic Puerto Rico Inc.
San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina
P.R. 00985(809)750-4300
Panasonic System Solutions Company, 
Unit Company of Panasonic Corporation of North America
Security Systems 
www.panasonic.com/security
For customer support, call 1.877.733.3689
Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094
Zone Office
Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 
Central: 1707 N. Randal Road, Elgin, IL 60123 
Southern: 1225 Northbrook Parkway, Suwanee, GA 30024 
Western: 6550 Katella Ave., Cypress, CA 90630 
© 2005 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N1105-1125       3TR004165BAA       Printed in Japan