Panasonic Wv Np244 Operating Instructions Manual

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Notes:
•The port forwarding function changes a global IP address to a private IP address, and Static IP masquerade
and Network Address Translation (NAT) have this function. This function is to be set in a router. 
•To access the camera via the Internet by connecting the camera to a broadband router, it is necessary to assign
a respective port number for each camera and address translation by using the port forwarding function. For fur-
ther information, refer to the operating instructions of the broadband router in use. 
Configure the settings relating to DDNS [DDNS]
Click the [DDNS] tab on the Network setup page. (page 16)
The settings relating to DDNS can be configured on this page. 
When accessing the camera via the Internet from the network environment of which the global IP address is
obtained using DHCP, the DDNS function is necessary. 
When using the DDNS function, it is possible to access with Host name registered in the DDNS server. nmdns.
net. To use the DDNS function, it is necessary to connect to the dedicated DDNS server. Refer to the web site for
further information about the DDNS. Refer to the Readme file about the web site. 
It is necessary to configure the host name, user name and password registered in the DDNS server. 
L
O
C
K
L
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C
K
Enter [Global IP address + : 
(colon) + port number] in the 
Address box of the browser 
via the Internet. Global address 
for the WAN
vvv.xxx.yyy.zzzPrivate address 
for the LAN
vvv.xxx.yyy.zzz
vvv.xxx.yyy.zzz:82
vvv.xxx.yyy.zzz:81Broadband router
Internet 
(WAN)
Cable modem
xDSL modemAddress translation using the port 
forwarding function
vvv.xxx.yyy.zzz:82 → 192.168.0.2:82
Address translation using the port 
forwarding function
vvv.xxx.yyy.zzz:81 → 192.168.0.1:82Private address
192.168.0.2
Port number: 82
Private address
192.168.0.1
Port number: 81
[DDNS]
Select ON or OFF to determine whether or not to use
the DDNS function. 
Default:OFF
[Host name]
Enter the host name to be used. 
Number of characters for the host name:1 - 64 char-
acters 
						

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[User name]
Enter the user name (login name) to access the DDNS
server. 
Number of characters for the user name:1 - 32 char-
acters
[Password]
Enter the password to access the DDNS server. 
Number of characters for the password:0 - 32 char-
acters[Access interval]
Select the interval to access the DDNS server to check
the IP address and the host name from the following. 
1 min/10 min/30 min/1 hour/6 hours/24 hours
Default:1 hour
Configure the settings relating to SNMP [SNMP]
Click the [SNMP] tab on the Network setup page. (page 16)
The settings relating to SNMP can be configured on this page. It is possible to check the status of the camera by
connecting to the SNMP manager. When using the SNMP function, contact the network administrator. 
[Community name]
Enter the community name to be monitored. 
Number of characters for the community name:
0 - 32 characters
Default:(blank)
Important:
When using the SNMP function, it is necessary to
enter the community name. When no community
name is entered, the SNMP function will not work. 
[Camera title]
Enter a camera title to be used to manage the camera
with the SNMP function. 
Number of characters for the camera title:0 - 32
characters
Default:(blank)[Camera location]
Enter the name of the location where the camera is
installed. 
Number of characters for the camera location:0 - 32
characters
Default:(blank)
[Contact (Destination address or phone number of
manager)]
Enter the mail address or the phone number of the
SNMP manager. 
Number of characters for the destination address or
the phone number of manager:0 - 255 characters
Default:(blank) 
						

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Configure the settings relating to the FTP periodic transmission [FTP periodic
transmission]
Click the [FTP] tab on the Network setup page. (page 16)
The settings relating to the periodic transmission of images to an FTP server can be configured on this page. To
transmit images to an FTP server periodically, it is necessary to configure the settings of the FTP server in advance.
(page 38)
Refer to page 44 for descriptions of how to configure schedules of image transmission. 
Important:
•Depending on the network line speed or the network traffic, images may not be transmitted at the exact designat-
ed interval or period. 
•When ON is selected for both of the alarm image FTP transmission function and the FTP periodic transmission
function, the alarm image FTP transmission function will be given priority over the FTP periodic transmission
function. For this reason, images may not be transmitted at the exact designated interval or period if alarms
occur frequently. 
Note:
Images failed to transmit by the FTP periodic transmission can be saved automatically on the SD memory card.
(page 21)
[FTP periodic transmission]
Select ON or OFF to determine whether or not to
transmit images using the FTP periodic transmission
function. 
When ON is selected, it is necessary to configure the
settings of the FTP server. (page 38)
Default:OFF
[Directory]
Enter the directory name where the images are to be
saved. 
For example, enter /img to designate the directory
img under the FTP root directory. 
Number of characters for the directory name:0 - 256
characters
Default:(blank)[File name]
Enter the file name (name of the image file to be trans-
mitted) and select the naming option from the following. 
With time and date:File name will be [Entered file
name + Time and date (year/month/day/hour/
minute/second) + Serial number]. 
Without time and date:File name will be the charac-
ters entered for File name only. When Without
time and date is selected, the file will be overwritten
each time a file is transmitted newly. 
Number of characters for the file name:1 - 32 char-
acters
Default:(blank)
[Interval]
Select the interval for the FTP periodic transmission
from the following. 
1 sec/2 sec/3 sec/4 sec/5 sec/6 sec/10 sec/15 sec/
20 sec/30 sec/1 min/2 min/3 min/4 min/5 min/6 min/
10 min/15 min/20 min/30 min/1 hour/1.5 hours/2 hours/
3 hours/4 hours/6 hours/12 hours/24 hours
Default:1 sec
[Image capture size]
Select QVGA or VGA for the image capture size of
the images to be transmitted by the FTP periodic trans-
mission. 
Default:VGA 
						

							Configure the schedule settings of the FTP periodic transmission [Schedule setup]
Click the [FTP] tab on the Network setup page. (page 16)
The schedule settings of the FTP periodic transmission can be configured on this page. Refer to page 43 for further
information about the settings relating to the FTP periodic transmission. 
44
How to configure the schedule settings
Step 1
Check the check box of the desired day of the week. 
→The selected day of the week will be validated for the
schedule. 
Step 2
To designate time, click [i] and select the desired
hour and minute. 
When not designating time, check the checkbox of 24
hours. 
Step 3
Click the [SET] button after completing the settings. 
→The result will be displayed at the bottom of the win-
dow. 
How to delete the set schedule
Step 1
Uncheck the check box of the set day of the week. 
Step 2
Click the [SET] button after completing the settings. 
→The result will be displayed at the bottom of the win-
dow.  
						

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Maintenance of the camera [Maintenance]
System log check, firmware upgrade, and initialization of the setup menu can be performed on this page. 
The Maintenance page has 3 tabs of the [System log] tab, the [Upgrade] tab and the [Initialization] tab. 
Check the system log [System log]
Click the [System log] tab of the Maintenance page. (page 16)
Up to 4000 system logs can be saved on the SD memory card when the SD memory card is inserted after selecting
Use for About the SD memory card on the [SD memory card] tab (page 21)
When Not use is selected for About the SD memory card, up to 100 system logs can be saved on the built-in
memory of the camera.  
When the saved system logs reached the maximum number, the older system logs will be overwritten by the newer
logs. In this case, the oldest log is the first to be overwritten. 
The system logs will be displayed in 100 logs each. 
When using the SD memory card, the logs will be saved even when the power of the camera is turned off. When not
using the SD memory card, the logs will be deleted when the power of the camera is turned off. 
[Time & date]
Time and date at the error occurrence will be displayed. 
[Error message]
The descriptions about the error will be displayed. 
Refer to page 48 for further information about the sys-
tem logs.  
						

							46
Upgrade the firmware [Upgrade]
Click the [Upgrade] tab of the Maintenance page. (page 16)
The current firmware can be checked and upgraded to the latest version on this page. Contact the dealer for further
information about the firmware upgrade. 
[Model No. ], [MAC address], [Firmware version],
[IPL version]
Information of each item will be displayed. 
How to upgrade the firmware
Step 1
Contact the dealer and download the latest firmware
onto a PC. 
Step 2
Click the [Browse…] button and designate the down-
loaded firmware. 
Step 3
Click the radio button respective to the desired option to
determine whether or not to initialize the settings after
the firmware upgrade. 
Note:
Read the readme file provided with the firmware
first and determine whether or not to initialize the
settings after the firmware upgrade
Step 4
Click the [Upgrade] button. 
→The confirmation window will be displayed. When
Do not reset the settings after completing the
upgrade.  was selected, the confirmation window will
not be displayed. 
Important:
•Upgrade the firmware using a PC in the same sub-
net as of the camera’s. 
•Follow the instruction of the dealer when upgrading
the firmware. 
•Use the designated file (extension:img) for the
firmware upgrade. 
•The name of the firmware to be used for upgrade
should be firmware. img. 
•Do not turn the power of the camera off in the
process of upgrade. 
•Do not operate the web browser (including adjusting
the window size) in the process of upgrade. 
•The following network settings will not be initialized
when upgrade the firmware after selecting Reset to
the default setting after completing the upgrade.
(Except the network settings). 
IP address, net mask, default gateway, HTTP port,
ON/OFF settings for DHCP, AUTO/MANUAL set-
tings for DNS, DNS primary and secondary address,
line speed, total bit rate 
						

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Initialize/restart the camera [Initialization]
Click the [Initialization] tab of the Maintenance page. (page 16)
Initialization of the setup data and HTML files of the camera and restarting of the camera can be performed on this
page. 
[Initialize setup data]
Click the [Execute] button to reset the settings to the
default settings. However, the network settings will not
be reset. 
It is impossible to operate the camera for around 1
minute after the initialization. 
[Initialize HTML data]
Click the [Execute] button to reset the HTML files to the
default settings. It is impossible to operate the camera
for around 1 minute after the initialization. 
[Initialize setup data and HTML data]
Click the [Execute] button to reset the settings and the
HTML files to the default settings. However, the network
settings will not be reset. It is impossible to operate the
camera for around 1 minute after the initialization. [Restart]
Click the [Execute] button to restart the camera. The
camera will be inoperable for around 1 minute after the
restart just as when the power is turned on. 
Note:
Turn on the power of the camera while holding down
the [INITIAL SET] button of the camera, and wait
around 5 seconds without releasing the [INITIAL
SET] button.
Wait around 30 seconds after releasing the button.
The settings including the network settings will be
initialized. 
						

							48
About the Displayed System Log
Error indications relating to SMTP
Category
POP3 server error
SMTP server error
Internal errorAuthentication error
Cannot connect to POP3 server
Authentication error
Other error Connection error to DNS server
Connot connect to SMTP server. Entered user name or password may be
incorrect. Check if the mail settings are con-
figured correctly. 
•The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly. 
•The POP3 server may be down. Ask the
network administrator. 
Entered user name or password may be
incorrect. Check if the mail settings are con-
figured correctly. 
An error occurred in the mail function. Check
if the mail settings are configured correctly. •The designated IP address of the DNS
may be incorrect. Check if the DNS set-
tings are configured correctly. 
•The DNS server may be down. Ask the
network administrator. 
•The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly. 
•The SMTP server may be down. Ask the
network administrator.  Content Description
Category
FTP server error
Connection error
Internal errorConnection error to DNS server
Connot connect to FTP server. 
File transfer error
Other error Passive mode error
Log out failed
Directory change failed
User name and password isnt correct. The FTP server or DNS server may be down. 
•The FTP server settings may be incor-
rect. 
•The settings relating to the indicated item
may be incorrect. 
The FTP server settings may be incorrect.  Content Description
Error indications relating to FTP 
						

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Category
Connection error
Connection error
Time adjustment 
synchronizing with NTP
succeeded.  Internal error Internal errorCannot connect to DDNS server. 
Cannot connect to NTP server. 
Succeeded in the update. (NTP) Other error User name or password isnt correct. 
IP address updated failed. 
Other error•The designated IP address of the DDNS
may be incorrect. Check if the DDNS set-
tings are configured correctly. 
•The DDNS server may be down. Ask the
network administrator. 
•The IP address of the server may be
incorrect. Check if the IP address of the
server is configured correctly. 
•The NTP server may be down. Ask the
network administrator. 
Time correction succeeded. •The designated IP address of the NTP
server may be incorrect. Check if the NTP
server settings are configured correctly. 
•The NTP server may be down. Ask the
network administrator.  Entered user name or password may be
incorrect. Check if the DDNS settings are
configured correctly. 
IP address update error occurred in the
DDNS server. Ask the network administrator. 
An error occurred in the DDNS function.
Check if the DDNS settings are configured
correctly.  Content Description
Category Content Description
Error indications relating to DDNS
Error indications relating to NTP 
						

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•Are the set IP addresses valid?
•Is the LAN cable (category 5) is firmly connected to
the network connector on the rear of the camera?
Troubleshooting
Before asking for repairs, check the symptoms with the following table. 
Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not
described below. 
•Is the same IP address provided to other devices?
Are there contradictions between the address and the
network subnet to be accessed?

Are the IP addresses of the camera and the PC set in
a common subnet?Or is Use Proxy Server for the
settings of the browser checked?
When accessing the camera in the same subnet, it is
recommended to enter the address of the camera in
the Don’t Use Proxy For These Addresses box. 

Is the IP address of the default gateway set for the
camera correct? •Are you accessing the wrong IP address?
Check the connection as follows:
With the Windows command prompt,
> ping IP address set for the camera
When the WV-NP244 replies, the camera is function-
ing normally. 
If not, restart the WV-NP244 and proceed as follows
(1) Change the IP address by using the Panasonic
IP Setup software. 
(2) Initialize the camera by pressing the [INITIAL SET]
button on the rear of the camera. The IP address
will return to the default setting 192.168.0.10.  •Is the link LED right by the network connector lit? 
When it is not lit, connection to a LAN may not be
established or a network may be not working correct-
ly. Check if the cables have any contact failure or if
the wiring is correct or not. 
Reference 
pages Cause/solution
Operating
instructions
(book)Symptom
Cannot access from the
browser. 
Operating
instructions
(book)
36, 39
47
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