Panasonic Wv Np1000 Operating Instructions Manual
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61 Step 1 Select ON for EL-ZOOM on the CAMERA SETUP page. →The EL-ZOOM page will be displayed. Step 2 Move the cursor onto ZOOM and press the [SET] but- ton. →Images to which zooming can be applied will be dis- played. Step 3 Adjust zooming level pressing the [Up] and [Down] but- tons. After completing the adjustment, press the [SET] button. →The EL-ZOOM page will be displayed. Step 4 Move the cursor onto PAN/TILT and press the [SET] button. →Images to which panning/tilting can be applied will be displayed. Important: PAN/TILT is available only when images are zoomed in. Step 5 Adjust panning/tilting level pressing the [Left], [Right], [Up] and [Down] buttons. After completing the adjust- ment, press the [SET] button. →The EL-ZOOM page will be displayed. Adjust the electronic zoom Adjust the electronic zoom. The electronic zoom is operable using a remote controller. **EL-ZOOM** PAN/TILT PUSH SW ZOOM PUSH SW RET TOP END **EL-ZOOM** PAN/TILT PUSH SW ZOOM PUSH SW U ZOOM D RET TOP END **EL-ZOOM** PAN/TILT PUSH SW ZOOM PUSH SW U TILT D/L PAN R RET TOP END
62 Correct image defects (blemishes) such as scratches Image defects (blemishes) such as scratches can be corrected in the fo\ llowing method. Step 1 Press the [SET] button after moving the cursor onto PIX OFF on the SPECIAL SETUP page. → The PIX OFF page will be displayed. Step 2 Press the [SET] button after selecting a number (1 – 16) to be registered as a blemish compensation point. → The blemish compensation point setting window will be displayed. Step 3 Press the [SET] button after moving the cross cursor (+) onto a centre point of the desired blemish point using the [Left], [Right], [Up] and [Down] buttons. → The designated blemish will be compensated and the blemish compensation point will be registered. The PIX OFF page will be displayed. An asterisk (*) will be displayed next to the respective number when registered. Coordination number of the regis- tered point will be displayed. Notes: • To delete the registered blemish compensation point, move the cursor onto the respective blemish compensation number on the PIX OFF page and press the [SET] button. When the blemish compen- sation point setting window is displayed, press the [Left] and [Right] buttons for 2 seconds simultane- ously. The PIX OFF page will be displayed. When the blemish compensation point is deleted, an aster- isk (*) next to the number will disappear. • When using a video servo type AF lens, adjust brightness darker before starting the blemish com- pensation. **PIX OFF** 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 0000 0000 RET TOP END
63 About the Displayed System Log Error indications relating to SMTP Category POP3 server error SMTP server error Internal errorAuthentication error Cannot connect to POP3 server Authentication error Other error Connection error to DNS server Cannot connect to SMTP server.Entered user name or password may be incorrect. Check if the mail settings are con- figured correctly. •The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •The POP3 server may be down. Ask the network administrator. Entered user name or password may be incorrect. Check if the mail settings are con- figured correctly. An error occurred in the mail function. Check if the mail settings are configured correctly.•The designated IP address of the DNS may be incorrect. Check if the DNS set- tings are configured correctly. •The DNS server may be down. Ask the network administrator. •The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •The SMTP server may be down. Ask the network administrator. Cause Description Category FTP server error Connection error Internal errorConnection error to DNS server Cannot connect to FTP server. File transfer error Other error Passive mode error Log out failed Directory change failed User name and password isnt correct.The FTP server or DNS server may be down. •The FTP server settings may be incor- rect. •The settings relating to the indicated item may be incorrect. The FTP server settings may be incorrect. Cause Description Error indications relating to FTP
64 Category Connection error Connection error Time adjustment synchronizing with NTP succeeded. Internal error Internal errorCannot connect to DDNS server. Cannot connect to NTP server. Succeeded in the update. (NTP) Other error User name and password isnt correct. IP address updated failed. Other error•The designated IP address of the DDNS may be incorrect. Check if the DDNS set- tings are configured correctly. •The DDNS server may be down. Ask the network administrator. •The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •The NTP server may be down. Ask the network administrator. Time correction succeeded.•The designated IP address of the NTP server may be incorrect. Check if the NTP server settings are configured correctly. •The NTP server may be down. Ask the network administrator. Entered user name or password may be incorrect. Check if the DDNS settings are configured correctly. IP address update error occurred in the DDNS server. Ask the network administrator. An error occurred in the DDNS function. Check if the DDNS settings are configured correctly. Cause Description Category Cause Description Category Cause Description Error indications relating to DDNS Error indications relating to NTP Other error
65 •Are the set IP addresses valid? •Is the LAN cable (category 5) is firmly connected to the network connector on the rear of the camera? Troubleshooting Before asking for repairs, check the symptoms with the following table Contact your dealer if a problem cannot be solved even after checking and trying the solution or if the problem is not described below. •Is the same IP address provided to other devices? Are there contradictions between the address and the network subnet to be accessed? Are the IP addresses of the camera and the PC set in a common subnet? Or is Use Proxy Server for the settings of the browser checked? When accessing the camera in the same subnet, it is recommended to enter the address of the camera in the Don’t Use Proxy For These Addresses box. Is the IP address of the default gateway set for the camera correct? •Are you accessing the wrong IP address? Check the connection as follows: With the Windows command prompt, > ping IP address set for the camera When the WV-NP1000/WV-NP1004 replies, the cam- era is functioning normally. If not, turn off the power of the WV-NP1000/WV- NP1004 once, and proceed as follows (1) Change the IP address by using the Panasonic IP Setup software. (2) Initialize the camera by pressing the [INITIAL SET] button on the camera. The IP address will return to the default setting 192.168.0.10. •Is the link LED right by the network connector lit? When it is not lit, connection to a LAN may not be established or a network may be not working correctly. Check if the cables have any contact failure or if the wiring is correct or not. Reference pages Cause/solution Operating instructions (book)Symptom Cannot access from the browser. Operating instructions (book) 36, 55 – –
•Is the SD memory card formatted? •Isn’t the write protect switch set to LOCK? When the write protect switch is set to LOCK, avail- able size/total size indication of the SD memory card will be **********KB/**********KB. •Depending on the version of your browser, there might be difficulties refreshing the picture and operating the camera. It is recommended to use Internet Explorer 6.0 SP2. •Is the SD memory card inserted correctly? 66 •Aren’t there dusts or dirt on the lens? Check if there are dust or dirt on the lens. •Is the lens cap detached? Check if the lens cap is detached. •Is the power of the camera on? Check if the power of the camera is turned on.Cannot access from the browser. No image is displayed. Operating instructions (book) Operating instructions (book) Reference pages Cause/solutionSymptom •Is the viewer software installed on a PC? Install the viewer software on a PC. – Images are displayed blurry. The image is not being refreshed. Images cannot be saved on the SD memory card. Operating instructions (book) Operating instructions (book) Operating instructions (book) – – •Is the focus adjusted correctly? Check if the focus is adjusted correctly. •Depending on the traffic of the network or the concen- tration of access to the camera, there might be difficul- ties displaying the camera picture. Click the reload but- ton of the browser to request the camera picture to be refreshed. 21 –
67 Flicker occurs. (The screen flickers.) Images from analog output are not smoothly displayed. Images cannot be saved on the SD memory card. 49 • Is the camera used under fluorescent lamps operating at 60 Hz? By setting the shutter speed to 1/60 or 1/120, flicker caused by fluorescent lamps can be diminished. • Check if the SD memory card is inserted firmly? Replace the SD memory card with a new one. (Generally, SD memory cards have a limited number of times to rewrite.) Contact your dealer if this problem is not solved even after replacing the SD memory card.– 23 • Isn’t the resolution set to Full scan? When the selected resolution is Full scan, the frame rate of the analog output will be 1/4. Reference pages Cause/solutionSymptom
68 •This may occur due to the display adapter and driver combination. When this occurred, update the driver of the display adapter to the latest version first. If updating the driver does not solve the problem, adjust the hardware acceleration as follows. 1. Right-click on the desktop and select Properties from the displayed pop-up menu. 2. Select Settings from Display Properties, and then click the [Advanced] button. 3. Click the [Troubleshoot] tab and disable the DirectDraw acceleration by adjusting the level of Hardware acceleration. Reference pages Cause/solutionSymptom When displaying MPEG4 images on two browser win- dows or more, images from two cameras or more are displayed in sequence on a single browser window. – d
69 When using a PC on which Windows XP Service Pack2 (SP2) is installed The following may occur during operation when using a PC on which Windows XP Service Pack2 (SP2) is installed. Follow the instructions below when the following occurred. By performing the following solutions, other applications and the security level may not be affected. The Information Bar expressed in the following symptom and solutions will be displayed just below the address bar only when there is information to communicate. •Click the information bar and select Always Allow Pop-ups from This Site…. The dialog window saying Allow pop-ups from this site? will be displayed. Click the Yes button.The following message is displayed on the information bar. Pop-up blocked. To see this pop-up or additional options, click here… – Reference pages SolutionsSymptom Information Bar •Click Internet Options on the Tools menu of Internet Explorer, and then click the Security tab. Then, click the Custom Level… button to open the Security Setting window. Under Miscellaneous, select Enable for Allow script-initiated windows without size or position constraints. Click the OK button. The Warning window will be displayed. Click the Yes button. Unnecessary status bar or scroll bar is displayed on the pop-up window. –
Matsushita Electric Industrial Co., Ltd. Osaka, Japan http://www.panasonic.co.jp/global/ © 2005 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N1205-0 3TR004271AAA Printed in Japan