Panasonic Sv Av50 Operating Instructions Manual

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≥Even if a still picture has been associated 
by the SD-Jukebox Ver.4, it may not be 
played back on the SD Video Camera, 
depending on the still picture type.
≥A title, an artist name or the [Playlist] may 
not be displayed in some cases.
≥All music files are locked.
≥Using its Formatting Function, all the data 
on an SD Memory Card can be erased. 
≥MP3 is the abbreviation for MPEG1 Audio 
Layer3.
≥When you use the MP3 file created by 
other software, use the [Import] function of 
SD-Jukebox Ver.4. This SD Video Camera 
may have a file not playing back in all MP3 
files.
≥Some MP3 or MPEG2-AAC files which 
were written with SD-Jukebox Ver.4 may 
not be played back.
≥The bit rates (recommended) supported 
are 64 kbps, 96 kbps or 128 kbps for both 
the MPEG2-AAC and MP3 files.
≥WMA data cannot be played back.
ªAdjusting the Volume (l29)
≥The L/R indication on the earphones 
represents Left/Right.
≥When checking the sound which is being 
recorded, volume adjustment is not 
available.
ªNight View Function (l31)
≥If you move the camera from bright places 
to dark places when you record images in 
Night View mode, it takes time to turn the 
LCD Monitor bright.
ªBacklight Compensation 
Function (l32)
≥When the Backlight Compensation 
Function is activated, the entire screen 
becomes brighter.
≥The backlight may not be sufficiently 
compensated for in dark places.
≥The Backlight Compensation Function 
cannot be set or released while recording.
ªAdjusting White Balance (l33)
≥You may not be able to achieve correct 
White Balance adjustment manually under 
weak illumination. (In this case, the [1] 
Indication flashes.)
≥This mode cannot be set or released while 
recording.
≥The White Balance may not be adjusted in 
dark places.
≥Adjustment of White Balance is effective 
under the following conditions.
-When recording under reddish lighting 
(halogen light bulb, incandescent light 
bulb, etc.).
-When recording a picture of mono-tone 
color.
-When recording under multiple light 
sources.
≥When the SD Video Camera is turned on 
with closing the LCD Monitor (retracting 
the lens), the Auto White Balance may not 
be adjusted adequately. Be sure to open 
the LCD Monitor before turning the SD 
Video Camera on.
ªErasing the Files Recorded on a 
Memory Card (l34)
≥This SD Video Camera cannot erase any 
music files (MP3 and MPEG2-AAC).
≥The files recorded in the Voice Record 
mode are automatically locked. Release 
the lock to erase them.
≥Do not erase the Voice files recorded with 
this SD Video Camera using other 
devices.
≥A locked file cannot be erased. Release 
the lock to erase them.
≥No files can be erased if the write protect 
switch on the SD Memory Card is set to 
[LOCK].
≥If a file is erased on the SD Video Camera, 
the DPOF information set by another 
camera may also be erased.
≥A still picture file (other than JPEG) that 
cannot be played back on the SD Video 
Camera may be erased.
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≥Erasing many files may take a little time. 
Wait until the Power/Card Access Lamp 
stopped flash.
≥Recorded voice data always has serial 
numbers even after an arbitrary file is 
deleted. For example, if [100]TRACK003 
is deleted, the current [100]TRACK004 
will change into [100]TRACK003 and the 
files that follow will also change 
accordingly.
≥Do not turn the power off or remove the 
Memory Card while a file is being deleted. 
Otherwise, the Memory Card may be 
damaged.
≥Delete voice (VOICE) files by the SD 
Video Camera or the SD-MovieStage.
ªProtecting Files (File Protection) 
(l35)
≥Even if files are locked, the files will be 
deleted when the Memory Card is 
formatted.
≥Any music files (MPEG2-AAC and MP3) 
cannot be locked or unlocked.
≥Files recorded by Voice Recording 
Functions are automatically locked (to 
prevent accidental erasure).
≥The File Protection carried out by this 
SD Video Camera is only effective for this 
SD Video Camera.
≥The SD Memory Card has a write 
protection switch on it. If the switch is 
moved to the [LOCK] side, you cannot 
write to or format the Memory Card. If it is 
moved back, you can.
≥Locking/Unlocking many files may take a 
little time. Wait until the Power/Card 
Access Lamp stopped flash.
ªWriting Printing Data on a 
Memory Card (DPOF Setting) 
(l36)
≥DPOF is the abbreviation of Digital Print 
Order Format. DPOF is used to select 
images you want to print. DPOF can only 
be used with products that support this 
feature.
≥The number of prints can be set from 0 to 
99.≥This SD Video Camera may not recognize 
the DPOF set by another type of device.
≥DPOF-setting many files may take a little 
time. Wait until the Power/Card Access 
Lamp stopped flash.
ªPlaying Back Still Pictures One 
by One (P. Slide Show) (l37)
≥Playback time may take longer than usual 
depending on the picture.
≥If the P. Slide show data is not recorded on 
the Memory Card, the display reverts to 
the picture index screen.
≥The time for the Slide show set by 
SD-MovieStage Ver.2.5 is not applied to 
the SD Video Camera.
ªFormatting the Memory Card 
(l38)
≥If the Memory Card performance becomes 
unstable (recording or playback fails, etc.), 
try to format it.
≥If a message to prompt you to check the 
Memory Card comes up, it will be 
necessary to format it in order to use it on 
the SD Video Camera.
≥By formatting, all data stored in the 
Memory Card (e.g., still pictures, MPEG4 
moving pictures, voice data, music data) 
are erased.
≥Format the Memory Card on the SD Video 
Camera or on the SD-Jukebox Ver.4 
(supplied). A Memory Card formatted on a 
machine other than the SD Video Camera 
may not be used. A Memory Card 
formatted on the SD Video Camera may 
not be used on other machines. Format a 
Memory Card on the machine on which it 
is used.
≥Particularly for a Memory Card containing 
music files, check in the Memory Card 
using SD-Jukebox Ver.4, with which the 
music files were recorded, then format it. 
(For details, read the PDF-format manual 
for SD-Jukebox Ver.4.) (It may be unable 
to check in depending on a SD-Jukebox’s 
version.)
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≥Do not use the personal computer 
(Explorer) to format it. Otherwise, it may 
not be recognized by the SD Video 
Camera.
≥If the write protection switch of the SD 
Memory Card is set to [LOCK], data 
cannot be erased.
≥When the Memory Card is formatted, the 
files will be deleted, even if files are 
locked.
≥As formatting erases all the data, save the 
necessary data on a personal computer, 
etc. beforehand.
≥Formatting may take a little time. Wait until 
the Power/Card Access Lamp stopped 
flash.
≥While formatting a card, you should not 
remove the Memory Card or turn off the 
power. The card may be damaged.
ªPlaying Back on an external 
device (l39)
≥When connecting, turn the power Off.
≥To cause the display on the screen to 
disappear, set [Icon display] in the 
[Display setup] menu to [Off].
≥To view pictures on the LCD monitor of the 
SD Video Camera fitted on the USB 
Cradle, set [Output select] to [LCD]. (The 
sound is also heard from the speaker of 
the SD Video Camera.)
 If [Output select] is 
set to [Line], pictures cannot be displayed on 
the LCD monitor.
≥When the USB Cradle is not fitted to the 
SD Video Camera, pictures appear on the 
LCD monitor regardless of the setting on 
the menu.
≥If the camera is connected to an external 
device, such as a TV and it outputs video 
and audio to the device, the sound is not 
heard from the speaker of this camera 
even with [Beep] in the menu set to [On].
≥Part of the characters may be clipped on 
the screen, depending on the type of TV.
ªRecording Pictures supplied from 
an external device (l40)
≥Pictures containing the copy-protect signal 
(copy guard) cannot be recorded.
≥The picture size of still pictures recorded 
from an external device is [640a480]. 
(The unit of the picture size is not 
megapixel.)
≥When the USB Cradle is not fitted to the 
SD Video Camera, pictures appear on the 
LCD monitor regardless of the setting on 
the menu.
≥The power is automatically turned OFF in 
approx. 5 minutes after the SD Video 
Camera stops. Turn the power ON again.
≥From an external device cannot be 
recorded to [VOICE] mode.
≥In the [ ] mode, video or audio is not 
output from the [AV IN/OUT] terminal, 
irrespective of the setting of [Output 
select].
≥A wide-format picture (picture of 16:9) 
cannot be recorded properly.
≥For audio, the signals from the L (left) 
channel and the R (right) channel for 
stereo are mixed for recording in 
monaural.
≥Do not plug in or pull out the video or 
audio cord during recording. The 
recording may not be performed correctly.
≥For pictures containing both the main 
audio and sub audio, select either channel 
before recording. Otherwise, you will not 
be able to select either of the main audio 
or sub audio. (Both audio channels are 
mixed for recording.)
≥If pictures are recorded when TV 
broadcasting signals are weak or pictures 
are affected by noise, they may be 
distorted or may not even be played back.
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ªUsing Auto Recording Function 
(l41)
≥When connecting, turn the power of the 
external devices OFF.
≥Automatic recording can be set only once.
≥When the Memory Card is full of data, 
recording automatically stops even if the 
time set has not been reached.
≥The initial part of the picture may not be 
recorded.
≥The recording timer does not work except 
for automatic recording.
≥Allow about 1 minute for timer setting, etc. 
on the external devices.
≥Do not plug in or pull out the AV Cable 
while recording. Otherwise, the recording 
may not be completed properly.
ªInstalling SD-MovieStage Ver.2.5 
(l46)
≥If you failed to install DirectX 9.0b when 
installing SD-MediaStage Ver.2.5, click 
[DirectX] on the installation screen or 
double-click [dxsetup.exe] in [DirectX90b] 
on the CD-ROM (supplied) and follow the 
instructions on the screen to install 
DirectX 9.0b.
ªConnecting to the PC (l48)
≥To erase pictures that you recorded on the 
Memory Card by using the SD Video 
Camera, be sure to erase them on the SD 
Video Camera or SD-MovieStage Ver.2.5, 
not on a personal computer (the Explorer, 
etc.).
≥You may not be able to properly play back 
on the SD Video Camera after editing the 
recorded data or changing the image data 
on a personal computer.
≥Moving Picture format (MPEG4) that can 
be played back on the SD Video Camera 
is ASF. (Depending on the file, it may not 
be able to be played back even if it is in 
ASF format.)
≥When you operate the SD Video Camera 
using its buttons, pull out the USB cable. 
(The SD Video Camera cannot be 
operated in the [PC accessing] mode.)≥When you play back MPEG4 moving 
picture file in the card on a personal 
computer while the SD Video Camera and 
the personal computer is connected, the 
frame of the picture may be dropped. In 
this case, copy the desired file to the 
personal computer and play it back.
≥Use only the supplied USB cable.
≥Do not remove the AC adaptor when the 
SD Video Camera is connected to the 
personal computer.
≥If the SD Video Camera’s personal 
computer peripheral mode 
([PC accessing] is displayed) is not 
canceled when the personal computer is 
turned off, remove the USB cable.
≥If the personal computer switches to the 
suspend mode when the SD Video 
Camera is connected to it, the personal 
computer may not recognize the SD Video 
Camera when it reverts to normal mode. 
In this case, restart the personal 
computer.
≥When you restart the personal computer 
while it is connected to the SD Video 
Camera, the personal computer may be 
stopped during the restart. In this case, 
turn the personal computer off, disconnect 
the USB cable connecting the SD Video 
Camera and the personal computer or 
turn the SD Video Camera off, and then 
restart the personal computer.
≥Do not use other applications to access 
the CD that you are recording from or 
playing back with the SD-Jukebox Ver.4 
(supplied).
≥While SD-MovieStage Ver.2.5 (supplied) is 
accessing a CD, the CD may not work 
properly in other applications.
≥When an NTFS-formatted Memory Card is 
inserted into the SD Video Camera and 
the Device is connected to the personal 
computer, the Power/Card Access Lamp 
keeps lighting. In this case, log on with 
[Administrator (computer administrator)] 
(or any other user name having equivalent 
rights), right-click the Removable Disk 
icon in [My Computer], and select 
[Remove]. Check that the Power/Card 
Access Lamp stopped flash, then remove 
the Memory Card.
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≥When the USB Driver is installed and the 
SD Video Camera is connected to the 
personal computer for the first time, the 
[Found New Hardware Wizard] screen 
may appear. Complete the operation in 
the following procedure, and the personal 
computer will recognize the SD Video 
Camera.
1Click [Next].
2Confirm whether your device is 
configured to the optimal driver 
detection setting and click [Next].
3Insert the supplied CD-ROM into the 
CD-ROM drive.
4Enter the path as “D:\USB 
Driver\files” (example of D drive 
assigned as CD-ROM drive.)
5Click [Next].
6Click [Next].
7Click [Finish].
ªConstructing a Folder when the 
Memory Card is used with a PC 
(l50)
≥[DCIM], [SD_VIDEO], [SD_VOICE] etc. 
are necessary items in the folder 
structure. They have nothing to do with 
actual operations.
≥The memory capacity indicated on the SD 
Memory Card label corresponds to the 
total amount of the capacity to protect and 
manage the copyright and of the capacity 
available as a conventional memory for a 
SD Video Camera, Personal Computer or 
others. 
≥The [SD_VOICE] folder, the voice files 
contained in it, and [SD_AUDIO] folder are 
specified to the hidden files. Those folders 
and files may not be displayed on the 
Explorer and My Computer screen 
depending on the setting of your PC.
≥Files are numbered hexadecimally.
≥Do not delete any folders located on the 
Memory Card. If this is done, the Memory 
Card may not be recognized on your SD 
Video Camera.≥The MPEG4 moving picture file (ASF 
format) can be played on the Windows 
Media Player 6.4 or later. If files recorded 
with [Extra fine] are to be played back on a 
PC, [MPEG4 Decoder Plug-in] on the 
CD-ROM (supplied) must be installed. If 
sound cannot be played back, download 
the appropriate software (G.726). (G.726 is 
installed at the same time as the supplied 
software, SD-MovieStage Ver.2.5.)
≥When formatting a Memory Card, format it 
on the SD Video Camera or on 
SD-Jukebox Ver.4.
≥When a moving picture is played back on 
a personal computer, a black belt may be 
present along the top and bottom of the 
picture.
≥If data not supported by the SD Video 
Camera is recorded on a personal 
computer, it cannot be recognized by the 
SD Video Camera.
≥When you play back MPEG4 moving 
picture files (ASF format) recorded for 3 or 
more minutes with the SD Video Camera 
on Windows Media Player, these files may 
be stopped. Also, when using these files 
on SD-MovieStage, you may fail in [Play], 
[Cut edit] or [Convert]. In this case, click 
[Windows Media Update] on the 
installation screen or [WMP9QFEInst.exe] 
in [WMP9QFE] folder on the CD-ROM and 
follow the messages to update Windows 
Media Player. (This update is effective 
when you play back these files with 
Windows Media Player and the playback 
is stopped about 3 or 4 minutes later.)
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≥To play back files recorded with 
[Extra fine] without installing 
SD-MovieStage Ver.2.5, install 
[MPEG4 Decoder Plug-in] on the 
CD-ROM (supplied).
≥When MPEG4 moving picture recorded by 
[Extra fine] is played back with other PCs 
(Windows Media Player 6.4 or later), 
re-change it using [Convert] function of the 
SD-MovieStage Ver.2.5.
1Start the SD-MovieStage Ver.2.5.
2Copy the MPEG4 file recorded by 
[Extra fine] to the hard disk of the PC 
with the SD-MovieStaeg Ver.2.5. 
(Refer to page 16 of the PDF-based 
instructions of the SD-MovieStage 
Ver.2.5.)
3Select the file copied to the hard disk 
and click [Convert]. (Refer to page 41 
of the PDF-based instructions of the 
SD-MovieStage Ver.2.5.)
4Select [D-snap (SV-AV25/AV50)] on 
[Output format] and select [High] on 
[Quality].
5Click [OK].Before Requesting 
Ser vice
Power
1: The SD Video Camera power cannot 
be turned on.
1-1: Is the power source connected 
correctly?
1-2: Is the Battery fully charged? Charge it 
with the AC Adaptor. 
2: The SD Video Camera power shuts 
off automatically.
2: If you do not use the SD Video Camera 
for more than 5 minutes, the power 
shuts off automatically to save the 
Battery power. 
3: The SD Video Camera power does 
not stay on long enough.
3: Is the Battery low? Charge the Battery 
or attach a fully charged Battery. 
Battery
1: Battery runs down quickly.
1-1: Is the Battery fully charged? Charge it 
with the AC Adaptor. 
1-2: Are you using the Battery in an 
extremely cold place? In cold places, 
the operating time of the Battery 
becomes shorter. 
1-3: Has the Battery worn out? If the 
operating time is still short even after 
the Battery is fully charged, the Battery 
has worn out.
Recording
1: Recording does not start although 
power is supplied to the SD Video 
Camera and the Memory Card is 
correctly inserted.
1-1: Is the SD Video Camera turned on?
1-2: Is the write-protect switch set to 
[LOCK]? Being set to [LOCK], the 
Memory Card cannot be recorded.
1-3: Does the Memory Card have enough 
free space? Delete useless data in the 
Memory Card.
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Playback
1: Recorded still pictures are not clear.
1: Is [Quality] on the menu set to 
[Normal]? If recording is done with it 
set to [Normal], images with fine details 
may include a mosaic-like pattern. Set 
[Quality] to [Fine]. 
2: Playback images do not look 
normal.
2: The picture may be damaged. In order 
to prevent the loss of image data, 
backing up on a personal computer is 
recommended.
3: Actual recording time/still image 
storage capacity in the Memory 
Card is different from those 
described in these Operating 
Instructions drastically.
3-1: Actual recording time/still image 
storage capacity depends on the kind 
of the image.
3-2: When MPEG4 moving picture data, still 
picture data, sound data, and audio 
data are recorded in the Memory Card, 
less capacity in the Memory Card can 
be used.
4: While playing back a Voice file or a 
Music file, the LCD Monitor is 
suddenly turned off.
4-1: The LCD Monitor is automatically 
turned off approx. 5 seconds after 
starting playing back or recording a 
Voice file. Open and Close the LCD 
Monitor turns on the LCD Monitor. 
However, in the case of not conducting 
any operation for approx. 5 seconds, 
the LCD Monitor is turned off again. 
(The LCD Monitor is on while stopping 
playback (or pausing).)
4-2: When the [Power save] mode is set to 
[On], the LCD Monitor is turned off 
5 seconds after starting playback of a 
Music file.5: An [k] Indication or a black screen 
is displayed.
5-1: The [k] Indication appears when the 
data is damaged and cannot be played 
back.
5-2: The screen turns black when you tried 
to play back the data with the format 
which is not compatible with the SD 
Video Camera.
6: Even if a Memory Card is formatted, 
it cannot be used.
6: Either the SD Video Camera or the 
Memory Card may be damaged. 
Please consult your Panasonic dealer.
7: Playing back or recording do not 
function and the screen has frozen. 
The LCD Monitor stays dark in 
recording still pictures or moving 
pictures.
7: Turn the SD Video Camera off. If the 
SD Video Camera is not turned off 
after pressing the [Í] Button, pull it out 
from the USB Cradle and remove the 
battery.
8: Sound is not heard while a still 
picture is played back.
8: Sound is not presented in the Still 
Picture mode (recording or playing 
back of still pictures).
9: Images are not displayed on TV, 
although the SD Video Camera is 
connected to a TV.
9-1: Connect the SD Video Camera to the 
TV correctly.
9-2: Use the supplied AV cable.
9-3: When the SD Video Camera is set to 
[ ] mode, the video or audio is not 
output from the [AV IN/OUT] terminal.
9-4: Video or audio is not output from the 
[AV IN/OUT] terminal in which case 
[Output select] is set to [LCD].
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Others
1: How do I send an MPEG4 moving 
picture recorded as e-mail?
1: Capture the moving picture data 
recorded on the SD Video Camera 
onto a personal computer and attach it 
to an e-mail to send it. In this case, it is 
recommended to make a file size 1 MB 
or less. The recording time of 1 MB 
MPEG4 moving picture is approx. 
8 seconds (Super fine), 15 seconds 
(Fine) or 60 seconds (Economy).　
(The capacity limit of the file which is 
attachable to an e-mail differs 
depending on the environment used.) 
Even if you send the data recorded 
with [Extra fine], they cannot be played 
back without Panasonic SD Video 
Camera (SV-AV50, SV-AV25). If the file 
is played back on the personal 
computer, Windows Media Player 6.4 
or later is required. If the file is played 
back on Macintosh, use the Windows 
Media Player for Macintosh. (Mac OS
® 
8.0 or later.) The Windows Media 
Player for Macintosh can be 
downloaded from Microsoft’s website.
2: Red, blue, green or white dots 
appear on the screen.
2: 0.01% or less of the pixels of some 
LCD Monitors may remain turned on or 
off.
3: When the USB cable is connected, a 
green [?] mark is indicated in [USB 
Mass Storage Device] in [Device 
Manager] of the Windows OS.
3: If the USB cable is connected without 
installing the USB Driver (supplied), [?] 
will be indicated on some OSs. 
Remove the USB cable from the SD 
Video Camera and install the USB 
Driver according to the procedure 
shown on page 46, and [?] will 
disappear.4: When the USB cable is removed 
when Windows Me is used, Device 
removal warning appears.
4: If the USB cable is connected without 
installing the USB Driver (supplied) 
when you use Windows Me, the 
warning message will appear as soon 
as the USB cable is pulled out. Install 
the USB Driver, and the warning 
message will not appear.
For how to disconnect the USB cable 
on Windows XP or Windows 2000, 
refer to page 49.
5: The Jog Ball or others cannot be 
activated.
5: Check if [¥HOLD] appears on the 
LCD monitor. If it does, press the 
[MENU] Button for about 2 or more 
seconds to clear [¥HOLD] on the LCD 
monitor. The Jog Ball will be activated.
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Specifications
SD Video Camera Information for your safety
Image Sensor:  1/3.2-inch CCD Image Sensor
Lens: F4.0, Focal Length; 4.5 mm
Shortest Image Distance; Approx. 1.7 ft (50 cm) from Lens
Pixels: Total number of pixels: Approx. 2,110,000
Effective number of pixels: Approx. 1,950,000
Digital Zoom: 2.5k
Monitor: 2.0-inch LCD
Flash: GN 3.5 (Built-in)
Microphone: Mono
Standard Illumination:  3000 lx
Minimum Required Illumination: 60 lx
Recording Media: SD Memory Card
Image Compression: JPEG
Video Compression: MPEG4
Extra Fine: 320k240 pixels 
(QVGA, Approx. 1.5 Mbps 30fps)
Super Fine: 320k240 pixels 
(QVGA, Approx. 1 Mbps 15fps)
Fine: 320k240 pixels (QVGA, Approx. 420 kbps 12fps)
Economy: 176k144 pixels (QCIF, Approx. 100 kbps 6fps)
Voice Compression: G.726
Music Expansion: MP3, MPEG2-AAC
Dimensions: Approx. 1-15/16 k 4 k 13/16 
(48.9 (W)k101 (H)k20 (D) mm)
Weight: Approx. 3.64 oz. (103 g) (without Battery and Memory Card)
Approx. 4.24 oz. (120g) (with Battery and SD Memory Card)
Operating Temperature:  32 °Fj104 °F (0 °Cj40 °C)
Operating Humidity:  10%j80%
AC AdaptorInformation for your safety
Dimensions: Approx. 1-15/16
 k 5/8 k 2-9/16 
(49 (W)k16 (H)k65 (D) mm)
Weight: Approx. 2.47 oz. (70 g)
Battery PackInformation for your safety
Dimensions: Approx. 1-7/16 k 5/32 k 2-1/8 
(36 (W)k4(H)k54 (D) mm)
Weight: Approx. 0.56 oz. (16 g) Power Source:  DC 4.8 V (AC Adaptor)
DC 3.7 V (Battery)
Power Consumption:  Recording (When recording the MPEG4 moving picture 
with Camera Input)
2.0 W (When using the AC Adaptor)
1.9 W (When using the battery)
Input:  AC 110–240 V, 50/60 Hz
0.12 A
Output:  DC 4.8 V, 1.0 A 
Nominal Voltage:  DC 3.7 V
Nominal Capacity: 530 mAh
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Limited Warranty (For U.S.A. Only)
PANASONIC SD Products
Limited Warranty
Limited Warranty Coverage
If your product does not work properly because of a defect in materials or workmanship, 
Panasonic Consumer Electronics Company or Panasonic Sales Company (collectively 
referred to as “the warrantor”) will, for the length of the period indicated on the chart below, 
which starts with the date of original purchase (“warranty period”), at its option either (a) 
repair your product with new or refurbished parts, or (b) replace it with a new or a 
refurbished product. The decision to repair or replace will be made by the warrantor.
During the “Labor” warranty period there will be no charge for labor.  During the “Parts” 
warranty period, there will be no charge for parts. You must carry-in or mail-in your product 
during the warranty period.  If non-rechargeable batteries are included, they are not 
warranted.  This warranty only applies to products purchased and serviced in the United 
States or Puerto Rico. This warranty is extended only to the original purchaser of a new 
product which was not sold “as is”. 
A purchase receipt or other proof of the original purchase date is required for warranty 
service.
Carry-In or Mail-In Service
For Carry-In or Mail-In Service  in the United States call 1-800-211-PANA (1-800-211-7262). 
For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or 
fax (787)-768-2910.Panasonic Consumer Electronics 
Company, Division of Matsushita 
Electric Corporation of America 
One Panasonic Way Secaucus, New 
Jersey 07094Panasonic Sales Company,
Division of Matsushita Electric of 
Puerto Rico, Inc.
Ave. 65 de Infantería, Km. 9.5, San 
Gabriel Industrial Park, Carolina, Puerto 
Rico 00985
Product or Part Name
SD Multi AV Device, SD Mobile Printer 
CCD Image Sensor
Rechargeable Battery Pack,  SD Memory Card,  AC Adaptor 
USB Reader-Writer (in exchange for defective item)  (except items listed below)Labor
Ninety (90) days  
Ninety (90) days  
Not Applicable  
Ninety (90) days  Parts
One (1) year  
        
 Six (6) months
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