Panasonic Sc Htb770 Owners Manual
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Reference RQT977841 SC-HTB770PPC_RQT9778-1P_mst.book Page 41 Tuesday, January 29, 2013 11:33 AM
42RQT9778 Limited Warranty (ONLY FOR U.S.A. AND PUERTO RICO) Panasonic Consumer Marketing Company of North America, Division of Panasonic Corporation of North America One Panasonic Way, Secaucus, New Jersey 07094 Panasonic Products Limited Warranty Limited Warranty Coverage (For USA and Puerto Rico Only) If your product does not work properly because of a defect in materials or workmanship, Panasonic Consumer Marketing Company of North America (referred to as “the warrantor”) will, for the length of the period indicated on the chart below, which starts with the date of original purchase (“warranty period”), at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by the warrantor. During the “Labor” warranty period there will be no charge for labor. During the “Parts” warranty period, there will be no charge for parts. This Limited Warranty excludes both parts and labor for non-rechargeable batteries, antennas, and cosmetic parts (cabinet). This warranty only applies to products purchased and serviced in the United States or Puerto Rico. This warranty is extended only to the original purchaser of a new product which was not sold “as is”. Mail-In ServiceFor assistance in the U.S.A. and Puerto Rico in obtaining repairs, please ship the product prepaid to: Panasonic Exchange Center 4900 George McVay Drive Suite B McAllen, TX 78503 [email protected] Online Repair RequestTo submit a new repair request and for quick repair status visit our Web Site at www.panasonic.com/repair. When shipping the unit, carefully pack, include all supplied accessories listed in the Owner’s Manual, and send it prepaid, adequately insured and packed well in a carton box. When shipping Lithium Ion batteries please visit our Web Site at www.panasonic.com/BatteryHandling as Panasonic is committed to providing the most up to date information. Include a letter detailing the complaint, a return address and provide a daytime phone number where you can be reached. A valid registered receipt is required under the Limited Warranty. IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE PURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH PROOF OF PURCHASE. Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than a Factory Service Center or other Authorized Servicer, or damage that is attributable to acts of God. THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludes damages for lost time, travel to and from the servicer, loss of or damage to media or images, data or other memory or recorded content. The items listed are not exclusive, but for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an implied warranty lasts, so the exclusions may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state. If a problem with this product develops during or after the warranty period, you may contact your dealer or Service Center. If the problem is not handled to your satisfaction, then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor. PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY, ARE YOUR RESPONSIBILITY. As of October 2012 Product or Part Name Parts Labor Home Theater Audio System 1 Year 1 Year All included Accessories (Except Non-Rechargeable Batteries)90 DaysNot Applicable Only Non-Rechargeable Batteries 10 DaysNot Applicable Customer Services Directory (United States and Puerto Rico) Obtain Product Information and Operating Assistance; locate your nearest Dealer or Service Center; purchase Parts and Accessories; or make Customer Service and Literature requests by visiting our Web Site at: http://www.panasonic.com/help or, contact us via the web at: http://www.panasonic.com/contactinfo You may also contact us directly at: 1-800-211-PANA (7262) Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST For hearing or speech impaired TTY users, TTY: 1-877-833-8855 Accessory Purchases (United States and Puerto Rico) Purchase Parts, Accessories and Instruction Books online for all Panasonic Products by visiting our Web Site at: http://www.pstc.panasonic.com Or, send your request by E-mail to: [email protected] You may also contact us directly at: 1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9am-9pm EST) Panasonic National Parts Center 20421 84th Ave S., Kent, WA 98032 (We accept Visa, MasterCard, Discover Card, American Express) For hearing or speech impaired TTY users, TTY: 1-866-605-1277 The model number and serial number of this product can be found on either the back or the bottom of the unit. Please note them in the space provided below and keep for future reference. MODEL NUMBER SC-HTB770 SERIAL NUMBER User memo: DATE OF PURCHASE ______________________________ DEALER NAME ___________________________________ DEALER ADDRESS________________________________ _________________________________________________ TELEPHONE NUMBER _____________________________ SC-HTB770PPC_RQT9778-1P_mst.book Page 42 Tuesday, January 29, 2013 11:33 AM
Reference RQT977843 Limited Warranty (ONLY FOR CANADA) Panasonic Canada Inc.5770 Ambler Drive, Mississauga, Ontario L4W 2T3 PANASONIC PRODUCT - LIMITED WARRANTY Panasonic Canada Inc. warrants this product to be free from defects in material and workmanship under normal use and for a period as stated below from the date of original purchase agrees to, at its option either (a) repair your product with new or refurbished parts, (b) replace it with a new or a refurbished equivalent value product, or (c) refund your purchase price. The decision to repair, replace or refund will be made by Panasonic Canada Inc. Technics Audio Product - One (1) year, parts and labour Panasonic BD/DVD Product - One (1) year, parts and labour Panasonic Audio Receivers - One (1) year, parts and labour Home Theater Systems Product - One (1) year, parts and labour This warranty is given only to the original purchaser, or the person for whom it was purchased as a gift, of a Panasonic brand product mentioned above sold by an authorized Panasonic dealer in Canada and purchased and used in Canada, which product was not sold “as is”, and which product was delivered to you in new condition in the original packaging. IN ORDER TO BE ELIGIBLE TO RECEIVE WARRANTY SERVICE HEREUNDER, A PURCHASE RECEIPT OR OTHER PROOF OF DATE OF ORIGINAL PURCHASE, SHOWING AMOUNT PAID AND PLACE OF PURCHASE IS REQUIRED LIMITATIONS AND EXCLUSIONS This warranty ONLY COVERS failures due to defects in materials or workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOT COVER damages which occurred in shipment, or failures which are caused by products not supplied by Panasonic Canada Inc., or failures which result from accidents, misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustment of consumer controls, improper maintenance, power line surge, lightning damage, modification, introduction of sand, humidity or liquids, commercial use such as hotel, office, restaurant, or other business or rental use of the product, or service by anyone other than an Authorized Servicer, or damage that is attributable to acts of God. Dry cell batteries are also excluded from coverage under this warranty. THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF ANY EXPRESS OR IMPLIED WARRANTY. (As examples, this warranty excludes damages for lost time, travel to and from the Authorized Servicer, loss of or damage to media or images, data or other memory or recorded content. This list of items is not exhaustive, but for illustration only.) In certain instances, some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, or the exclusion of implied warranties, so the above limitations and exclusions may not be applicable. This warranty gives you specific legal rights and you may have other rights which vary depending on your province or territory. WARRANTY SERVICEFor product operation and information assistance, please contact: PRODUCT OPERATION ASSISTANCE Customer Care Centre: Telephone #: 1-800-561-5505 Fax #: (905) 238-2360 PRODUCT REPAIRS Please locate your nearest Authorized Servicentre. Link: “Support # Panasonic Servicentre® locator” on www.panasonic.ca IF YOU SHIP THE PRODUCT TO A SERVICENTRE Carefully pack and send prepaid, adequately insured and preferably in the original carton. Include details of the defect claimed, and proof of date of original purchase. SC-HTB770PPC_RQT9778-1P_mst.book Page 43 Tuesday, January 29, 2013 11:33 AM
Panasonic Corporation 2012 Printed in Malaysia One Panasonic Way, Secaucus, New Jersey 07094 http://www.panasonic.com www.panasonic.ca5770 Ambler Drive Mississauga, Ontario L4W 2T3 Panasonic Consumer Marketing Company of North America, Division of Panasonic Corporation of North AmericaPanasonic Canada Inc. RQT9778-1PF1212RK1013 -If you see this symbol- Information on Disposal in other Countries outside the European Union This symbol is only valid in the European Union. If you wish to discard this product, please contact your local authorities or dealer and ask for the correct method of disposal. As an ENERGY STAR Partner, Panasonic has determined that this product meets the ENERGY STAR guidelines for energy efficiency. ® ® For Canada only: The word “Participant” is used in place of the word “Partner”. SC-HTB770PPC_RQT9778-1P_mst.book Page 44 Tuesday, January 29, 2013 11:33 AM