Panasonic Recording Software Wv Asr500 Operating Instructions

							Before attempting to connect or operate this product,  
please read these instructions carefully and save this manual for future\
 use.
The model number is abbreviated in some descriptions in this manual.
 
Operating Instructions
Recording Software Update Software
Model No. WV-ASR500 Series
This manual covers the models: WV-ASR500 Series consists of Recording So\
ftware  (WV-ASRE501, 
WV-ASRE501W, WV-ASRE516, WV-ASRE516W, WV-ASRE532, WV-ASRE532W, WV-ASRE56\
4, 
WV-ASRE564W, WV-ASRE571, WV-ASRE571W, WV-ASRE572, WV-ASRE572W, WV-ASRE59\
9, 
WV-ASRE599W), and Update Software (WV-ASRM501, WV-ASRM501W, WV-ASRM516\
, WV-ASRM516W, 
WV-ASRM532, WV-ASRM532W, WV-ASRM564, WV-ASRM564W, WV-ASRM571, WV-ASRM571\
W, 
WV-ASRX501, WV-ASRX501W, WV-ASRX516, WV-ASRX516W, WV-ASRX532, WV-ASRX532\
W, 
WV-ASRX564, WV-ASRX564W, WV-ASRX571, WV-ASRX571W). 
						

							23
CONTENTS
Preface ........................................................................\
........................................................................\
................... 3
Software configuration  ........................................................................\
............................................................... 3
System configuration  ........................................................................\
................................................................. 3
System specifications  ........................................................................\
................................................................ 4
Compatible devices  ........................................................................\
.................................................................... 4
Features ........................................................................\
...................................................................................... 6
Standard accessories  ........................................................................\
................................................................. 6
Trademarks and registered trademarks  ........................................................................\
..................................... 7
Abbreviations  ........................................................................\
............................................................................. 7
Open software  ........................................................................\
............................................................................ 7
Disclaimer  ........................................................................\
................................................................................... 7
System installation checklist  ........................................................................\
.......................................................... 8
Installing the software  ........................................................................\
.................................................................. 10
Server requirements  ........................................................................\
................................................................. 10
Networking  ........................................................................\
............................................................................... 10
Software overview  ........................................................................\
........................................................................\
 11
License  ........................................................................\
..................................................................................... 11
Logging in  ........................................................................\
................................................................................. 11
About the Client  ........................................................................\
....................................................................... 12
Main pages  ........................................................................\
............................................................................... 12
Config (Setup) page overview  ........................................................................\
...................................................... 13
Add Systems  ........................................................................\
............................................................................ 14
System  ........................................................................\
..................................................................................... 15
Add IP Cameras  ........................................................................\
....................................................................... 19
IP Camera Recording  ........................................................................\
............................................................... 20
Analog Camera Recording  ........................................................................\
....................................................... 21
Camera Settings  ........................................................................\
....................................................................... 22
Motion Mask, Video Mask, and Motion Window  ........................................................................\
..................... 25
Serial Profiles  ........................................................................\
............................................................................ 27
Serial Ports  ........................................................................\
............................................................................... 29
PTZ configuration  ........................................................................\
..................................................................... 31
Audio Inputs/Outputs  ........................................................................\
............................................................... 34
Trigger Inputs  ........................................................................\
........................................................................... 35
Alarm Outputs  ........................................................................\
.......................................................................... 36
Video Output  ........................................................................\
............................................................................ 37
Storage  ........................................................................\
..................................................................................... 38
Notifications  ........................................................................\
............................................................................. 41
Auto Export  ........................................................................\
.............................................................................. 43
Event Linking  ........................................................................\
............................................................................ 45
Event Monitoring  ........................................................................\
...................................................................... 48
Schedule  ........................................................................\
.................................................................................. 50
Archiving  ........................................................................\
................................................................................... 52
Users  ........................................................................\
........................................................................................ 56
Systems  ........................................................................\
.................................................................................... 58
Device ........................................................................\
....................................................................................... 59
Client  ........................................................................\
........................................................................................ 60
Joystick  ........................................................................\
.................................................................................... 60
Groups  ........................................................................\
...................................................................................... 61
Maps  ........................................................................\
........................................................................................ 62
Views  ........................................................................\
........................................................................................ 62
Tours  ........................................................................\
......................................................................................... 63
Layouts  ........................................................................\
..................................................................................... 63
System information  ........................................................................\
.................................................................. 64
Troubleshooting  ........................................................................\
........................................................................\
.... 67 
						

							23
Preface
The WV-ASR500 Series (hereinafter this software) is a software that runs on the Microsoft® Windows® operat-
ing system and enables recording the images from multiple network camera\
s on the hard disk drives of the per-
sonal computer (hereinafter PC).
By using this software, it is possible to display live images of the cam\
eras on the monitor of the remote client 
PC, to play images stored on the hard disk drive on the monitor of the r\
emote client PC by operating the client 
PC, or to download image files to the hard disk drive of the client PC.
Software configuration
This software consists of the following 2 applications:
Server  Records images from the camera on the hard disk.
  Also, search and playback of recorded images can be performed with desig\
nated commands.
Client  Configures server settings.
System configuration
Important: Do not use cross cables to connect the PC and each device.
•	
When connecting multiple system controllers, operation of this software \
is not guaranteed.
•	
9:42
100%9:429:42100%
ASC970/ASM970 System ASM200 System
Network
Mobile Client
Network camera
Server PC in which the software is installed 
						

							45
System specifications
Camera registration: Up to 
•	 64 cameras
User levels: 5 levels
•	
Compatible devices
The following devices are compatible with this software.
Important: Some functions may not work depending on the firmware version of the c\
ompatible device.
•	
  Refer to the Panasonic support website (http://panasonic.net/pss/securi\
ty/support/index.html) for further 
information.
Compatible client software
Model Nos. Appears in this document as Version
WV-ASM200 ASM200 2.00 or later
WV-ASM970 ASM970 9.0 or later
WV-ASC970 ASC970 9.0 or later
Compatible encoder
Model Nos.Appears in this document as Version
WJ-NT304 NT304 1.32 or later
WJ-GXE500 GXE500 1.50 or later
WJ-NT304 is only available with CH1.
Compatible cameras
Model Nos. Appears in this document as Version
WV-NF284 NF284 1.64 or later
WV-NP244 NP244 1.81 or later
WV-NP1004 NP1004 1.25 or later
WV-NF302 NF302 1.60 or later
WV-NW502S NW502S 1.80 or later
WV-NP502 NP502 1.80 or later
WV-SF539 SF539 1.40 or later
WV-SF538 SF538 1.40 or later
WV-SW559 SW559 1.40 or later
WV-SW558 SW558 1.40 or later
WV-SF548 SF548 1.40 or later
WV-SP509 SP509 1.40 or later
WV-SF549 SF549 1.40 or later
WV-SP508 SP508 1.40 or later
WV-SF336 SF336 1.80 or later
WV-SF335 SF335 1.80 or later 
						

							45
Model Nos.Appears in this document as Version
WV-SF332 SF332 1.80 or later
WV-SP302 SP302 1.80 or later
WV-SP305 SP305 1.80 or later
WV-SP306 SP306 1.80 or later
WV-SW352 SW352 1.80 or later
WV-SW355 SW355 1.80 or later
WV-SW395 SW395 1.80 or later
WV-SW396 SW396 1.80 or later
WV-SC385 SC385 1.80 or later
WV-SC384 SC384 1.80 or later
WV-SC386 SC386 1.80 or later
WV-ST162 ST162 1.80 or later
WV-ST165 ST165 1.80 or later
WV-SF346 SF346 1.80 or later
WV-SF342 SF342 1.80 or later
WV-SW175 SW175 1.80 or later
WV-SW172 SW172 1.80 or later
WV-SP105 SP105 1.80 or later
WV-SW314 SW314 1.80 or later
WV-SW316L SW316L 1.80 or later
WV-SW316 SW316 1.80 or later
WV-NW964 NW964 1.64 or later
WV-NS954 NS954 1.64 or later
WV-NW502 NW502 1.80 or later
WV-SP102 SP102 1.80 or later
WV-SF132 SF132 1.80 or later
WV-SF135 SF135 1.80 or later
WV-SW152 SW152 1.80 or later
WV-SW155 SW155 1.80 or later
WV-NW484 NW484 1.62 or later
WV-NW484S NW484S 1.62 or later
WV-NS202 NS202 1.11 or later
WV-NS202A NS202A 2.74 or later
WV-NP304 NP304 1.61 or later
WV-SF438 SF438 1.40 or later
WV-SW458 SW458 1.40 or later
WV-SW458M SW458M 1.40 or later
WV-SF138 SF138 1.05 or later
WV-SW158 SW158 1.05 or later
WV-SW598 SW598 1.05 or later
WV-SC588 SC588 1.05 or later 
						

							67
Features
Easy connection to IP cameras: 
Each server expandable up to 64 IP cameras
•	
Supports IP cameras and encoders from multiple manufacturers.
•	
Supports latest IP camera technology including megapixel cameras, H.264 \
and analytics.
•	
Intuitive user interface:
Intuitive user interface requires little to no training.
•	
Common client connects to multiple servers to create scalable networks.
•	
Client-Server architecture: 
Server software runs on Windows Server 2012.
•	
Client software operates in Windows.
•	
Mobile Apps: iPhone & iPad, Android:
Mobile Apps provides a host of client features including live view, sear\
ch and playback, alarm activation and 
assessment.
International support: 
Language Localization - Select between English, French, German,  Spanish, Italian, Russian, Chinese.
Powerful integration:
Integration with leading access control systems, retail analytics, iSCSI\
 storage, Wireless Networking, Video 
Analytics, and more.
Important: Some functions may not be available depending on the firmware version \
of the camera in use.
•	
Standard accessories
Installation Guide ................................. 1 pc.
Activation Key Card ............................. 1 pc.
Important: This software will not work if the license is not registered. After inst\
alling the software on the PC in use, reg -
•	
ister the license. 
						

							67
Trademarks and registered trademarks
Microsoft, Windows, Windows Server are either registered trademarks or t\
rademarks of Microsoft 
•	
Corporation in the United States and/or other countries.
Microsoft product screen shot(s) reprinted with permission from Micros\
oft Corporation.
•	
iPad, iPhone are registered trademarks of Apple Inc., registered in the \
U.S. and other countries.
•	
Android is a trademark of Google Inc.
•	
All other trademarks identified herein are the property of their respe\
ctive owners.
•	
Abbreviations
These are descriptions of the basic terms used in these operating instru\
ctions.
Microsoft® Windows Server® 2012 (64-bit) are described as Windows Server 2012.
Open software
This product uses open software subject to the licenses of Free Software\
 Foundation such as GPL/LGPL and 
others. Related conditions are applied with this software.
Make sure to access the following URL and read the information regarding\
 licenses of GPL/LGPL and open 
software before using this product.
  http://security.panasonic.com/pss/security/support/oss/asr500_oss_gpl_lg\
pl_licens.html
Source code approved by the licenses of GPL /LGPL are publicly-released.\
 Please note that those software are 
not included in the warranty. Complying with the licenses of GPL/LGPL, P\
anasonic System Networks Co., Ltd. 
will provide, at its own expense, the complete machine-readable code com\
patible with GPL/LGP L software and 
its copyright declaration list to the individual or organization who has\
 contacted Panasonic in this regard at 
least for three years after the sales of this product. Consult via the i\
nquiry page in the following site regarding 
the above information including how to obtain the related source code.
  http://security.panasonic.com/pss/security/support/inquiry.html
This product includes software developed by the OpenSSL Project.
Disclaimer
Note that some or all information to be recorded may be lost when too ma\
ny cameras are connected and net -
work performance beyond the specifications of this software or the PC in\
 use is required, when the PC is over -
loaded by operating other programs together with this software or when u\
nknown/unspecified problem/error 
occurred.
Panasonic assumes no responsibility or liability, directly or indirectly\
, for any damage, loss, including recording 
data loss, or inconvenience resulting from any error or failure including when recording has not been performed.
Panasonic also assumes no responsibility or liability for any error or f\
ailure caused by using a third party cam -
era or device. 
						

							89
System installation checklist
Config (Setup) Page (see "Config (Setup) page overview" (☞ page 13))
SystemSet server for static IP address.
•	
Configure the system name, time, and time zone.
•	
Storage Ensure all disks are selected for recording except the system drive ("C\
:\")
•	
Ensure total disk space matches the expected value.
•	
Add IP Cameras Add IP cameras to the 
•	 Servers.
Camera Recording (IP cameras) Set resolutions.
•	
Set frame rate.
•	
Camera Recording (analog cameras) Set resolutions.
•	
Set frame rates.
•	
Disable cameras that are not connected.
•	
Serial Port Set up serial port for RS-485 mechanical PTZ control.
•	
Set up serial port for input from serial devices.
•	
Camera Settings Name camera.
•	
Enable onscreen display.
•	
Set motion mask on IP cameras (there are generally no motion windows se\
t on a new camera). 
•	
The default motion recording schedule won't trigger recording.
Mask motion from irrelevant objects such as moving trees.
•	
Create windows in relevant locations, such as doors and hallways.
•	
Configure quality just high enough to see relevant details.
•	
If supported by the cameras, set recording format to MPEG
•	 -4 or H.264 instead of JPEG for bet-
ter storage.
Watch for blue border around live video window on setup page when motion\
 is occurring to 
•	
ensure that motion sensitivity and masking are appropriately configure\
d.
Configure mechanical PTZ presets.
•	
Schedule Motion is recorded by default. Change any cameras to continuously record\
 or stop recording as 
•	
needed.
Schedule events for notification only when they are unexpected.
•	
Users Add user accounts for the people who will use the system.
•	
Trigger Inputs Name input triggers to be used.
•	
Set radio button to normally open or closed to match physical switch.
•	 
						

							89
Config (Setup) Page (see "Config (Setup) page overview" (☞ page 13))
Alarm OutputsName any alarm outputs to be used.
•	
Notifications Create email profile for system health administrator.
•	
Create email profile for security events such as unexpected motion or \
input triggers.
•	
Create email profile for the installer.
•	
Auto Export Create profile for video sources and duration to store on high-priorit\
y event.
•	
Insert blank CD or DVD in DVD drive.
•	
Event Linking Create events to alert administrator via email of system health issues.
•	
Create events to record video on input triggers.
•	
Create events to email security administrator upon unexpected triggers o\
r motion.
•	
Create event to burn CD via Auto Export profile upon event or manual a\
ctivation.
•	
Create event to email installer when license subscription is near expira\
tion.
•	
Export Settings Save settings and license to a USB flash drive to aid the recovery pro\
cess, if necessary.
•	 
						

							1011
Installing the software
Server requirements
Hardware requirements
Actual hardware requirements vary considerably based on each user's appl\
ication:CPU requirements increase greatly when hosting multiple concurrent web c\
lients.
•	
The Server application requires a maximum of 4GB, although additional me\
mory is required for the operat-
•	
ing system, web hosting, or any other server applications.
The storage system is often the performance limitation because of the la\
rge amount of read and write proc-
•	
esses. Your storage system should be capable of sustained reads/writes a\
t least twice the maximum data 
rate from all cameras. Panasonic highly recommends using RAID 5 or RAID \
6 for all video storage to reduce 
the likelihood of catastrophic failure.
Enterprise-grade hard drives are highly recommended to handle constant v\
ideo recording.
•	
The server operating system and this software should be installed on a d\
edicated, mirrored operating sys-
•	
tem drive.
Servers should always be UPS-powered to avoid data corruption during pow\
er failure.
•	
IMPORTANT: In regard to the time synchronization of this software, the performance \
of the PC clock function may gener-
•	
ate variation in the time of the recording image. It may cause a problem\
 in the operation. Use an NTP server 
when the more accurate time & date setting is required for the system op\
eration.
Operating system requirements
This system must be installed on Windows Server 2012. In addition: If automatic updating is enabled, your server might stop recording video\
 when the operating-system 
•	
restarts.  
To prevent this, disable the automatic updating.
Anti-virus programs should scan only the operating system and this softw\
are drives. Virus scanning should 
•	
be disabled on all video storage drives to avoid large decreases in driv\
e performance.
Port blocking is not recommended because many edge devices use multiple \
or dynamic port assignment.
•	
MAC addressing requirements
This software is licensed based on MAC addressing. Servers with teamed N\
ICs or other arrangements that 
obscure the MAC require an additional USB-based NIC to provide a licensi\
ng MAC.
Networking
For the greatest system reliability and performance, the network adminis\
trator should observe the following 
best practices:
A dedicated VLAN and NIC port for all cameras.
•	
A dedicated VLAN and NIC port for storage networks (if used).
•	
A separate VLAN and NIC for all client connections.
•	
Cameras and Servers should use fixed IP addresses. Clients can use DHC\
P.
•	
Camera-to-server network capacity should be twice to maximum video data \
rate.
•	
Server-to-thick-client network capacity should be 1.5 times the maximum \
total data rate of all simultane-
•	
ously viewed cameras.