Panasonic Projector PT-DW11KU User Manual

							Chapter 4 Settings — [NETWORK] menu
ENGLISH - 151
[User] account
1
2
3
5 4
1 [Account]
Displays the account to change.
2
 
[New][User name]
Enter the desired new user name. (Up to 16 characters in single 
byte) 3

 [New][Password]
Enter the desired new password. (Up to 16 characters in single 
byte)
4
 
[New][Password(Retype)]
Enter the desired new password again.
5

 
[OK]
Determines the change of password.
[Change password] (For user rights)
Only the change of password is enabled under the user rights.
1
2
4 3
1 [Old Password]
Enter the current password.
2
 
[New Password]
Enter the desired new password. (Up to 16 characters in single 
byte) 3

 [Retype]
Enter the desired new password again.
4
 
[OK]
Determines the change of password.
Note
 fTo change the account of the administrator, you must enter the [User name] and [Password] in [Current].
[CRESTRON RoomView] page
The projector can be monitored/controlled with RoomView.
To start the RoomView control page from the web control screen, you need to access with the administrator rights. (For user rights, the 
[CRESTRON RoomView] button is not displayed on the web control screen.)
The control page of RoomView is displayed by clicking [CRESTRON RoomView].
It is not displayed if Adobe Flash Player is not installed on the computer used, or the browser used does not support Flash. In that case, click 
[Back] on the control page to go back to the previous page.   
						

							Chapter 4 Settings — [NETWORK] menu
152 - ENGLISH
Control page
1
2
3
4
5
6
7
1 [Tools][Info][Help]Tabs for selecting the setting, information, or help page of the 
projector.
2
 
[POWER]
T

urns on/off the power.
3
 
[SHUTTER]
Switches the setting whether to use the shutter function 
(closing/opening of the shutter). 4

 [Input Select]
Controls input selection.
Not available when the power of the projector is turned of
f.
5
 
Menu screen control buttons
Navigates the menu screen.
6

 
Freeze/image quality adjustment
Controls items related to freeze/image quality

.
7
 
[Back]
Performs return to the previous page.
[Tools] page
Click [Tools] on the control page.
1
2
3
4
5
1 [Control System]
Set the information required for communicating with the 
controller to be connected with the projector.
2
 
[User Password]
Set the user rights password for the RoomV

iew control page.
3
 
[Admin Password]
Set the administrator rights password for the RoomV

iew control 
page. 4
 Network status
Displays the settings of wired LAN.
[DHCP]
Displays the current setting.
[Ip 
Address]
Displays the current setting.
[Subnet Mask]
Displays the current setting.
[Default Gateway]
Displays the current setting.
[DNS Server]
Displays the current setting.
5
 
[Exit]
Returns to the control page.   
						

							Chapter 4 Settings — [NETWORK] menu
ENGLISH - 153
[Info] page
Click [Info] on the control page.
4
5
6
7
1
2
3
8
1 [Projector Name]
Displays the projector name.
2
 
[Mac Address]
Displays the MAC address.
3

 
[Lamp Hours]
Displays the runtime of the lamps (converted value).
4

 
[Power Status]
Displays the status of the power

. 5
 [Source]
Displays the selected input.
6
 
[Lamp Mode]
Displays [LAMP

 POWER] (x   page   111).
7
 
[Error Status]
Displays the error status.
8

 
[Exit]
Returns to the control page.
[Help] page
Click [Help] on the control page.
The [Help Desk] window is displayed.
1
1 [Help Desk]
Send/receive messages to/from an administrator who uses 
Crestron RoomView.   
						

							154 - ENGLISH
Chapter 5 Maintenance
This chapter describes methods of inspection when there are problems, maintenance, and replacement of the units.   
						

							Chapter 5 Maintenance — Lamp/temperature/filter indicators
ENGLISH - 155
Lamp/temperature/filter indicators
When an indicator lights up
If a problem should occur inside the projector, the lamp indicators /, the temperature indicator , and the filter 
indicator  will inform you by lighting or flashing. Check the status of the indicators and manage the indicated problems as follows.
Attention
 fWhen switching of f the projector to deal with problems, make sure to follow the procedure in “Switching of f the projector” (x   page   55).
Lamp indicator 
Lamp indicator Temperature indicator 
Filter indicator 
Lamp indicators /
Indicator status Lighting in red/lighting in 
orange*1Flashing in red(1 time) Flashing in red
(3 times)
Status Time to replace the lamp 
unit. (x
 
page
 
160)
 f The lamp unit is not 
installed.
 fThe unspecified lamp unit 
is installed. A

 problem is detected in the lamp or the power supply for 
the lamp.
Cause
 f W

as [REPLACE LAMP] 
displayed when you 
turned on the power?
 f The indicator lights up 
when the runtime of the 
lamp unit has reached 
2

 
300 hours (when 
[LAMP POWER] is set to 
[HIGH])
*2 *3.
 f Is the specified lamp unit 
installed? fHave you turned on the 
power again immediately 
after turning it of
 f?
 f
Some error has occurred 
in the lamp circuit. Check 
for fluctuation (or drop) in 
the source voltage.
Solution
 f Replace the lamp unit.
 fInstall the lamp unit if it is 
not installed.
 fInstall the specified lamp 
unit.
 fIf the indicator is still 
flashing in red even when 
having installed the lamp 
unit, consult your dealer

.
 fW

ait a while until the 
luminous lamp cools 
off, and then turn on the 
power.
 f T

urn the  
switch to  
(x
  page   55), and 
consult your dealer.
*1 The indicator lights up in red while the lamp is turned of f, and lights up in orange while the lamp is turned on.
*2  For PT- DZ13KU, PT- DS12KU, PT- DW11KU. 3   300 hours (when [LAMP POWER] is set to [NORMAL]) for PT- DZ10KU.
*3
 
300 hours when using the optional Replacement lamp unit (for portrait mode) (Model No.: ET-
 LAD320P (1   pc), ET
-
 LAD320PW (2   pcs)), regardless 
of the [LAMP POWER] setting.
Note
 f If the lamp indicators / are still lit or flashing after taking the preceding measures, ask your dealer for repair .    
						

							Chapter 5 Maintenance — Lamp/temperature/filter indicators
156 - ENGLISH
Temperature indicator 
Indicator statusLighting in red Flashing in red
(2 times) Flashing in red
(3 times)
Status Warm-up status Internal temperature is high 
(warning).Internal temperature is high 
(standby status).The cooling fan has 
stopped.
Cause
 f Did you turn on the power 
when the temperature 
was low (around 0

  °C 
(32
  °F))?
 fIs the air intake/exhaust port blocked?
 fIs the room temperature high?
 fIs the filter indicator  lit?―
Solution
 f W

ait at least five minutes 
in the current status.
 f Install the projector in a 
location with an ambient 
temperature of 0

  °C 
(32
  °F) to 45   °C (113   °F)
*1.
 fRemove any objects that are blocking the air intake/
exhaust port.
 fInstall the projector in a location with an ambient 
temperature of 0
   °C (32   °F) to 45   °C (113   °F)
*1.
 f
Do not use the projector at high altitudes of 2

 
700   m 
(8
 
858') or higher above sea level.
 f Clean or replace the air filter unit. ( x

 
page
 
157)
 f T
 urn the  
switch to  
(x   page   55), and 
consult your dealer.
*1 When using the projector at high altitudes (1   400   m (4   593') or higher – lower than 2   700   m (8   858') above sea level), the operating environment 
temperature should be between 0   °C (32   °F) and 40   °C (104   °F).
If you use the Smoke cut filter, the operating environment temperature should be between 0
  °C (32   °F) and 35   °C (95   °F). However, it cannot be 
used at high altitudes.
If you use the Replacement lamp unit (for portrait mode), the operating environment temperature should be between 0
  °C (32   °F) and 40   °C 
(104
  °F) when using the projector at elevations lower than 1   400   m (4   593') above sea level, and between 0   °C (32   °F) and 35   °C (95   °F) when 
using the projector at high altitudes. If you use the Smoke cut filter together , the operating environment temperature should be between 0
  °C (32   °F) 
and 30
  °C (86   °F).
Note
 fIf the temperature indicator  is still lit or flashing after taking the preceding measures, ask your dealer for repair . fIf you use the projector with the following two settings made, the light output may drop by approx. 20
  % to protect the projector when an 
ambient temperature becomes 40
  °C (104   °F) or higher (35   °C (95   °F) or higher if [HIGH ALTITUDE MODE] is set to [ON], or if the Smoke 
cut filter is used).
 g When [LAMP

 SELECT] is set to [DUAL] from the menu
 gWhen [LAMP

 POWER] is set to [HIGH], [MIDDLE], or [NORMAL] from the menu
Filter indicator 
Indicator status Lighting in red Flashing in red
Status The filter is clogged.
The temperature inside or outside the projector is abnormally high. The air filter unit is not 
attached.
Cause
 f Is the air filter unit dirty? fIs the air intake/exhaust 
port blocked? fIs 

[HIGH ALTITUDE 
MODE] set correctly?
 f Is the air filter unit 
attached?
Solution
 f Clean or replace the air 
filter unit. (

x   page   157)
 fRemove any objects that 
are blocking the air intake/
exhaust port.
 fWhen using the projector 
at high altitudes between 
1

  400   m (4   593') or higher 
and lower than 2
  700   m 
(8
  858') above sea level, 
set  [HIGH ALTITUDE 
MODE] (x
  page   109) to 
[ON].
 f Do not use the projector 
at high altitudes of 
2

  700   m (8   858') or higher 
above sea level.
 f Attach the air filter unit.
Note
 fIf the filter indicator  is still lit or flashing after taking the preceding measures, ask your dealer for repair . fIf the filter is clogged, only one lamp may light even when [LAMP  SELECT] is set to [DUAL]. By cleaning the air filter unit or replacing it with 
a new one, the lamp will light properly
.   
						

							Chapter 5 Maintenance — Maintenance/replacement
ENGLISH - 157
Maintenance/replacement
Before performing maintenance/replacement
 fMake sure to turn of f the power before maintaining or replacing the unit. ( x pages 52, 55)
 fWhen switching of

f the projector, make sure to follow the procedures in “Switching off the projector” (x   page   55).
Maintenance
Outer case
Wipe off dirt and dust with a soft, dry cloth.
 fIf the dirt is persistent, soak the cloth with water and wring it thoroughly before wiping. Dry of f the projector with a dry cloth.
 fDo not use benzene, thinner

, or rubbing alcohol, other solvents, or household cleaners. Doing so may deteriorate the outer case.
 fWhen using chemically treated dust cloths, follow the instructions written on its packaging.
Lens front surface
Wipe off dirt and dust from the front surface of the lens with a soft clean cloth.
 fDo not use a cloth that is fluf

fy, dusty, or soaked with oil/water.
 fSince the lens is fragile, do not use excessive force when wiping the lens.
Attention
 fThe lens is made of glass. Impacts or excessive force when wiping may scratch its surface. Handle with care.
Air filter unit
Perform maintenance of the air filter unit in the following cases.
 fThe air filter is clogged with dust, causing the filter replacement message to appear on the screen and the filter indicator  to light 
in red.
Removing the air filter unit
Air filter cover fixing screw
Air filter cover
Fig. 1 Tabs on the 
projector body Tabs on the 
projector body
Air filter unit
Air filter unit compartment and the 
projector’s air intake port
Fig. 2 Fig. 3
1) Remove the air filter cover. (Fig. 1)
 fUse a Phillips screwdriver to turn the air filter cover screw counterclockwise until it turns freely , and then remove the air filter cover .
 fLoosen the air filter cover fixing screw while putting your hand on.
2) Pull out the air filter unit.
 fPull out the air filter unit frame from the tabs of the projector body while slightly pressing around the center of the frame at the front 
side (with the lens) inward as described with the arrow
, and pull out the frame at the opposite side from the tabs to remove the air filter 
unit. (Fig. 2)
 f After pulling out the air filter unit, remove large foreign objects and dust from the air filter unit compartment and the air intake port of 
the projector body if there are any

. (Fig. 3)   
						

							Chapter 5 Maintenance — Maintenance/replacement
158 - ENGLISH
Cleaning the air filter unit
Remove the air filter unit beforehand with the previously described procedure of “Removing the air filter unit”.
Fig. 1Fig. 2
1) Wash the air filter unit. (Fig. 1)
i) Soak the air filter unit in cold or warm water and then lightly rinse it.
 fDo not use cleaning tools such as brushes.
 fWhen rinsing, hold the frame of the air filter unit without putting strong pressure on the filter unit.
ii)

 
Rinse the air filter unit two to three times using fresh water each time.
 f Insufficient rinsing may result in odors.
2) Dry the air filter unit. (Fig. 2)
 fLet the air filter unit naturally dry of f in a well-ventilated place where there is little dust and is not exposed to direct sunlight.
 fDo not dry using drying devices such as dryers.
 fAfter the air filter is dried, proceed to “Attaching the air filter unit” ( x

  page   158).
Attaching the air filter unit
Protrusion of the air filter unitTabs on the projector body
Tabs on the projector body Protrusion of the air filter unit Groove on the projector body
Groove on the projector body
1) Attach the air filter unit to the projector .
 fThe air filter unit has no dif ference between top and bottom, but is two-sided. Match the protrusion position of the air filter with the 
grooves on the projector body.
 f Hook the air filter unit frame at the exhaust port side to the two tabs of the back side of the projector ’

s air filter unit compartment and 
perform Step 2) in “Removing the air filter unit” in the reverse order to attach.
 f Confirm that the tabs of the air filter unit compartment of the projector body are hooked to the air filter unit frame.
2) Attach the air filter cover to the projector and use a Phillips screwdri\
ver to tighten the air filter cover 
screw
.
 fPerform Step  2) in “Removing the air filter unit” ( x   page   157) in the reverse order.
Attention
 fAfter washing the air filter unit, dry it thoroughly before attaching it back to the projector .  Attaching a wet unit will cause an electric shock or 
malfunction.
 f Do not disassemble the air filter unit.
Note
 fMake sure that the air filter unit is properly attached before using the projector . If it is not properly attached, the projector will suck in dirt and 
dust causing a malfunction.
 f If you use the projector without attaching the air filter unit, the filter indicator  flashes in red and the message appears on the 
projection screen for approximately 30 seconds.
 f Replace the air filter unit with the new optional Replacement Filter Unit (Model No.: ET-

EMF320) if it is damaged or if the dirt does not come 
off even after washing.
 f Air filter replacement is recommended after cleaning the unit two times. fThe dust-proof properties may be reduced after each cleaning.    
						

							Chapter 5 Maintenance — Maintenance/replacement
ENGLISH - 159
Replacing the unit
Air filter unit
If dirt does not come off even after the unit is maintained, it is time for the unit to be repla\
ced.
The Replacement Filter Unit (Model No.: ET
-
EMF320) is an optional accessory. To purchase the product, consult your dealer.
Replacing the air filter unit
Attention
 f Make sure to turn of f the power before replacing the air filter unit. fWhen attaching the unit, make sure that the projector is stable, and perform the replacement in a safe place where the unit will not be 
damaged even if you drop the air filter unit.
1) Remove the air filter unit.
 fRefer to “Removing the air filter unit” ( x   page   157).
2) Attach the optional Replacement Filter Unit (Model No.: ET- EMF320) to the projector.
 fThe air filter unit has no dif ference between top and bottom, but is two-sided. Match the protrusion position of the air filter with the 
grooves on the projector body.
 f Refer to “Attaching the air filter unit” (

x   page   158).
Attention
 fWhen switching on the projector , make sure that the air filter unit is attached. If it is not properly attached, the projector will suck in dirt and 
dust causing a malfunction.
 f If you use the projector without attaching the air filter unit, the filter indicator  flashes in red and the message appears on the 
projection screen for approximately 30 seconds.
Note
 f The replacement cycle of the air filter unit varies greatly depending on the usage environment.
Lamp unit
The lamp unit is a consumable component. Refer to “When to replace the lamp unit” ( x   page   160) for details about the replacement cycle.
When purchasing the optional Replacement lamp unit (Model No.: ET
-
 LAD310A (1   pc), ET
-
 LAD310AW (2   pcs)) or the Replacement lamp unit 
(for portrait mode) (Model No.: ET
-

LAD320P (1   pc), ET
-
 LAD320PW (2   pcs)), consult your dealer.
It is recommended that you request a qualified technician to replace the lamp unit. Consult your dealer .
Warning
Replace the lamp unit after the lamp has cooled (after waiting at least\
 one hour).
The high temperature inside the cover will cause burns.
Checking the lamp unit to be replaced
1)  
Check the status of the lamp indicators /.
 f The lamp unit corresponding to the lamp indicator that is lit in red is required to be replaced.
Notes on the replacement of the lamp unit
 fA Phillips screwdriver is necessary when replacing the lamp unit.
 fSince the luminous lamp is made of glass, it may burst if dropped or hit with a hard object. Handle with care.
 fDo not disassemble or modify the lamp unit.
 fWhen replacing the lamp unit, be sure to hold it by the handle because i\
ts surface is pointed and its shape is protruded.
 fThe lamp contains mercury

. When disposing of used lamp units, contact your local authorities or d\
ealer for correct methods of disposal.
Attention
 fPanasonic takes no responsibility for any damage or malfunction of the product resulting from use of lamp units which are not manufactured 
by Panasonic. Use only specified lamp units.
 fFor the portrait setting, be sure to use the optional Replacement lamp unit (for portrait mode). fDo not use the Replacement lamp unit (for portrait mode) and normal lamp unit together . fUse the Replacement lamp unit (for portrait mode) only when installing the projector in the portrait setting.   
						

							Chapter 5 Maintenance — Maintenance/replacement
160 - ENGLISH
Note
 fThe model numbers of accessories and optional accessories are subject to change without prior notice.
When to replace the lamp unit
The lamp unit is a consumable component. Since its brightness gradually \
decreases over time, it is necessary to replace the lamp unit 
regularly. The estimated duration before replacement is 2
  500 hours*1, but the lamp may go off before 2 500 hours*1 has elapsed depending 
on individual lamp characteristics, usage conditions, and the installati\
on environment. It is recommended that the Replacement lamp unit be 
prepared earlier.
If you continue to use the lamp unit after 2
 
500 hours
*1 has elapsed, the lamp turns off automatically after approximately 10 minutes, as it will 
cause malfunction of the projector.
If the runtime of both of two lamp unit bulbs exceeds 2
  500 hours
*1, the power will be switch off after approximately 10 minutes.
On-screen display
REPLACE LAMP
Lamp indicator 
Over 2 300 hours*2The message is displayed for 30 seconds. Pressing 
any button on the control panel or remote control 
within 30 seconds will clear the message. The indicator lights in red even during the standby 
mode.
Over 2
 
500 hours
*1The message remains displayed until you press any 
button.
*1 For PT- DZ13KU, PT- DS12KU, PT- DW11KU. 3   500 hours for PT- DZ10KU.
*2  For PT- DZ13KU, PT- DS12KU, PT- DW11KU. 3   300 hours for PT- DZ10KU.
Note
 fTo predict when to replace the lamp, check the lamp runtime displayed in [LAMP1] and [LAMP2] in [STATUS] (x   page   119). f2
  500 hours and 3   500 hours are estimated duration before replacement, and is not guarante\
ed.
 fThe estimated duration before replacing the Replacement lamp unit (for portrait mode) is 500 hours regardless of the [LAMP  POWER] 
setting. 

The on-screen message for replacing the lamp appears after 300 hours.