Panasonic Plc Adaptor Add-on Unit Bl-pa300a Operating Instructions
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11[For assistance, please call: 1-800-272-7033] Installation InstallationRegistration Follow the procedure below when you want to: Add an additional terminal to your HD-PLC network. Re-register the master and terminal after resetting the master. 1.Confirm that the mode selector of the master adaptor is set to MASTER and the MASTER indicator is lit green. 2.Confirm that the mode selector of the terminal adaptor that you want to register is set to TERMINAL. 3.Plug the power strip into the same wall outlet that the master adaptor is plugged into. Registration may not be successful if the master and power strip are connected to different wall outlets during registration. Make sure the power strip is turned on. Do not use a power strip with a noise filter or surge protector feature. 4.Plug the terminal adaptor into the power strip. 5.Reset the terminal by pressing the FACTORY DEFAULT RESET button on the terminal for about 3 seconds (see page 18). Check the position of the adaptor’s mode selector (see page 9) and make sure that you reset the terminal adaptor (not the master). 6.Press the SETUP button on both adaptors for about 1 second. The order in which they are pressed does not matter. The PLC indicator of each adaptor will begin to flash in green. Make sure you press the SETUP button on each adaptor within 3 seconds of each other. MASTER TERMINAL MASTER TERMINAL MASTERTERMINAL BL-PA300A_OI.book Page 11 Wednesday, August 6, 2008 9:59 AM
12 Installation 7.When the PLC indicator of each adaptor lights in green, registration was successful. If the PLC indicators do not light in green, see page 19. 8.Wait about 30 seconds, then unplug the adaptors and place them where you plan to use them (see page 13). Note While registering an additional terminal, communication between all other adaptors may be disrupted for about 10 seconds. BL-PA300A_OI.book Page 12 Wednesday, August 6, 2008 9:59 AM
13[For assistance, please call: 1-800-272-7033] Installation Placing the adaptors Refer to the information on page 5 when selecting a location to place your adaptors. Note If you have purchased additional adaptors, make sure you have registered them to the master (see page 11) before placing them where you plan to use them. 1.Connect the adaptor to a wall outlet in the room where you plan to use it. 2.Confirm that the PLC indicator of each adaptor lights in green when you plug the adaptors into the wall outlets. If the PLC indicators do not light in green, see page 19. After you have plugged the adaptors into the wall outlets in the rooms where you plan to use them, test the terminal’s network speed (see page 15). Power Save Mode If a terminal’s LAN port is inactive for more than 20 minutes (i.e., if its LAN indicator is orange for more than 20 minutes), the terminal automatically enters Power Save mode, and its power consumption is reduced. While in Power Save mode, the adaptor’s LAN indicator is turned off. Power Save mode is only activated for terminal adaptors that are linked to the HD-PLC network. Power Save is deactivated when: - An active network device is connected to the terminal. - A network device connected to the terminal is turned on. - The adaptor’s SETUP button is pressed. HD-PLCBL-PA300 PLC SETUPLANMASTERHD-PLCBL-PA300 PLCSETUPLANMASTER PLC Terminal Adaptor Power Save Mode about 20 minutes later LANMASTERPLC (green) (green) (orange) LANMASTER BL-PA300A_OI.book Page 13 Wednesday, August 6, 2008 9:59 AM
14 Installation Connecting adaptors to network devices Once you have placed the adaptors where you plan to use them and are satisfied with the network speed test results for your terminals (see page 15), follow the procedure below to connect your adaptors to your network devices (broadband router, hub, computer, network printer, network camera, etc.). This will integrate your HD-PLC network with your home network. 1.Confirm that each adaptor is plugged in correctly to the wall outlet. Do not plug adaptors in upside-down (i.e., with the LAN jack facing up). 2.Connect a LAN cable to each adaptor’s LAN jack. The LAN indicator of each adaptor turns green. If an adaptor’s LAN indicator does not turn green, see page 19. 3.Connect the other end of each LAN cable to a network device. Up to 16 adaptors can be connected to the same network. If a hub is used, up to 8 devices can be connected to each adaptor. Avoid connecting more than one adaptor to the same hub or router. You are now ready to use your computers, network printers, network cameras, etc. BL-PA300A_OI.book Page 14 Wednesday, August 6, 2008 9:59 AM
15[For assistance, please call: 1-800-272-7033] Useful Information Useful InformationTesting a terminal’s network speed Once you have connected the adaptors where you plan to use them, follow the procedure below to test the speed of each terminal’s network connection to the master. Make sure that the terminal has already been registered to a master (see page 11). 1.Press and hold the terminal’s SETUP button for about 1 second. The indicators light one at a time. 2.After a few seconds, the network speed test result is displayed. 3.Refer to the chart below to determine the network speed. PLC LAN MASTER PLC LAN MASTER Result Speed No link— *1 GoodLess than 10 Mbps*1 Better 10 Mbps to 30 Mbps*1 Best More than 30 Mbps*1 BL-PA300A_OI.book Page 15 Wednesday, August 6, 2008 9:59 AM
16 Useful Information 4.If you are not satisfied with the speed test result, connect the terminal to a different wall outle t and repeat the test. Note The fastest and slowest speeds are displayed by the indicators alternatively for about 6 seconds. If there is little difference between the fastest and slowest speeds, they will be displayed as the same speed. At least one indicator (“Good” network speed) must be lit in order to use the terminal. If you are not satisfied with the speed test result and have tried connecting the terminal to different wall outlets, refer to the troubleshooting section (see page 19). If the electrical conditions in your home change, network speed may also change. Once you are satisfied with the terminal’s speed test result, you are ready to connect each adaptor to a network device (broadband router, hub, computer, network printer, network camera, etc.; see page 14). *1 Approximate data transmission speed when transmitting data using the UDP protocol. BL-PA300A_OI.book Page 16 Wednesday, August 6, 2008 9:59 AM
17[For assistance, please call: 1-800-272-7033] Useful Information Understanding the indicators PLCGreen, lit The adaptor is succe ssfully connected to the HD-PLC network. Green, flashing The terminal is bei ng registered to the master. Green, flashes once every 5 seconds The adaptor is registered to the master, but it is not connected to the HD-PLC network. Red, lit for 5 seconds There was an error during registration. Try again. Red, lit The adaptor is not functioning properly and cannot communicate over the HD-PLC network. Contact an authorized Panasonic service center. Off The adaptor is not plugged in. The adaptor is not connected to the HD-PLC network (no other adaptors found, not configured, etc.). LAN Green, lit A LAN cable is connected to the adaptor. Green, flashing Data is being sent/received. Orange, lit There is no network device connected to the adaptor via the LAN cable, or the network device is not turned on. Off The adaptor is not plugged in. Power Save is active. (See page 13) MASTER Green, lit The adaptor is co nfigured as the master. Green, flashes for 10 seconds A terminal has been successfully registered to the master. Off The adaptor is not configured as the master. BL-PA300A_OI.book Page 17 Wednesday, August 6, 2008 9:59 AM
18 Useful Information Resetting an adaptor Normally an adaptor does not need to be reset, however, you may need to reset an adaptor if: You are concerned that another ad aptor may have been accidentally registered to your master. (For ex ample, the adaptor of someone who lives in the same apartment building as you.) An error occurs while registering a terminal to the master. You are registering an adaptor. Note Resetting a terminal erases its registration to the master. It must be registered to the master again in order to be used. If the master is reset, all terminals must be registered to the master again in order to be used. Follow the procedure below to reset an adaptor. 1.With a pointed object press the FACTORY DEFAULT RESET button on the adaptor for about 3 seconds. All the adaptor’s indicators will begin flashing. 2.Once all the adaptor’s indicators stop flashing, the adaptor has been reset. Do not unplug the adaptor for about 30 seconds. BL-PA300A_OI.book Page 18 Wednesday, August 6, 2008 9:59 AM
19[For assistance, please call: 1-800-272-7033] Useful Information Troubleshooting Performance issues The troubleshooting notes in this section are provided to resolve the following types of performance issues. Inability to transmit data over the HD-PLC network Slow data transmission speeds (interrupted video or audio, slow download speeds, etc.) Intermittent or varied performance (faster at certain times, slower at others) Interference caused by an adaptor The PLC indicator is not lit in green even though you have registered the adaptor. Troubleshooting notes In most cases, performance issues su ch as those listed above can be resolved by performing the steps in the following troubleshooting notes. Each note contains several steps. After you perform each step, test the terminal’s network speed (see page 15) to see if the issue has been resolved. For more information, access the Panasonic PLC Support Site at: http://panasoni c.co.jp/pcc/products/en/plc/ Troubleshooting note #1: Adaptor issues Perform each step until the performance issue is solved. 1.Unplug the master and terminal adapt ors, then plug them into the wall outlets again. The indicators on th e adaptors will light if the adaptors are receiving power. If a wall outlet has a power switch, make sure it is turned on. 2.Confirm that all LAN cables are securely connected to each adaptor. Use high-quality LAN cables. Also confirm that other network devices (routers, hubs, etc.) are turned on as well as properly connected and configured. 3.Try connecting the master and/or terminal adaptor to a different wall outlet. BL-PA300A_OI.book Page 19 Wednesday, August 6, 2008 9:59 AM
20 Useful Information 4.If you are not able to plug an adaptor directly into a wall outlet and must use a power strip, make sure the power strip is plugged directly into a wall outlet and not to another power strip. 5.Make sure the power strip does not have a noise filter or a surge protector, as these features may in terfere with the performance of your adaptors. 6.Use a power strip with an AC cord that is as short as possible. 7.Re-register the terminal following the procedure on page 11. If the performance issue is not solved, continue to the next troubleshooting note. Troubleshooting note #2: Eliminating interference caused by other appliances Perform each step until the performance issue is solved. 1.Identify potential electrical noise emitting appliances, and unplug them (if possible) briefly while you test the adaptor’s network speed. The following appliances are more likely to produce noise: Battery chargers (including cell phone chargers) AC adaptors (including AC ad aptors for modems, routers, notebook computers, etc.) Hair dryers Vacuum cleaners Lights or lamps which have a dimmer switch or a touch-sensitive on/off feature Power drills 2.If unplugging a device seems to resolve the adaptor’s performance issue, connect the device to a different wall outlet. 3.If connecting the device to a different wall outlet does not resolve the performance issue, connect the device to a noise filtering power strip with an AC cord that is as short as possible. BL-PA300A_OI.book Page 20 Wednesday, August 6, 2008 9:59 AM