Panasonic Network System KX HNS107 Users Guide

							RWireless router
R Hub (KX-HNB600)
R Indoor Camera (KX-HNC200, KX-HNC210)
Required procedures
R Hub initial setup and mobile device registration
Refer to the System Setup Guide included with your hub.
R Camera registration (if you didn’t purchase the camera as part of a pre-configured bundle)
Refer to the Installation Guide included with your camera.
R Use the  [Home Network]  app to configure the camera’s sound alert feature.
See  “Sound alert (indoor cameras only)”, Page 62.
You can keep the system running even if there is a power outage.
Required devices
R Mobile device (smartphone or tablet) with an Internet connection
R Wireless router
R Hub (KX-HNB600)
R Backup Battery (KX-HNP100; one for each device you want to use during a power outage)
Required procedures
R Hub initial setup and mobile device registration
Refer to the System Setup Guide included with your hub.
R Backup battery registration (required if you want to receive power outage notifications)
Refer to the Installation Guide included with your backup battery.
R Make sure the hub is connected to your landline.
Refer to the System Setup Guide included with your hub.
R Make sure the hub can use your landline in the event of a power outage.
Consult your landline phone service provider for details if necessary.
R Use the  [Home Network]  app to configure the power outage alert feature.
See  “Configuring power outage notifications”, Page 67.
While at home, you can use your mobile device to make and answer calls that use your landline.
Required devices
R Mobile device (smartphone or tablet) with an Internet connection
R Wireless router
R Hub (KX-HNB600)
Required procedures
R Hub initial setup and mobile device registration
Refer to the System Setup Guide included with your hub.
R Make sure the hub is connected to your landline.
Refer to the System Setup Guide included with your hub.
R Use the  [Home Network]  app to make or answer calls.
See  “Making calls”, Page 71 and  “Answering landline calls”, Page 73.31
Usage examples 
						

							App basics (overview)
To begin, simply start the  [Home Network] app on your mobile device by tapping its icon (shown below).
To prevent unauthorized access to the system, you may need to enter a system password. Whether or
not you need to enter the system password depends on how your mobile device is accessing the system,
as explained below.
Accessing while at home
If your mobile device is connected to the same wireless network as the hub, you do not need to enter the
system password when accessing the system. This is because it is assumed that in this situation, anyone
in your home who is using your mobile device is authorized to access the system.
Note that even when you are at home, you will need to enter the system password if your mobile device
is not connected to the same wireless network as the hub. This could occur if your mobile device is
accessing the Internet using its mobile network connection instead of Wi-Fi, or if your mobile device is
connected to a different wireless network.
Accessing while away from home
If your mobile device is not connected to the same wireless network as the hub, including situations when
you are away from home, you will need to enter the system password when accessing the system. This
is to prevent someone from using your mobile device to access the system in the event that you lose
your mobile device while away from home, for example.
Note:
R The password is set during initial setup ( “Initial setup”, Page 25).
R You can change the password if necessary ( “Login password”, Page 99).
R Running the app while away from home when your mobile device is connected to a mobile network
(3G, 4G, etc.) may cause your mobile device’s battery to deplete faster than normal.
R If the app’s connection to the hub is terminated when accessing while away from home (such as when
you turn your mobile device’s screen off and then on, or you switch to another app and then return to
the  [Home Network]  app), the app’s home screen will be displayed instead of the last screen you
were viewing. Also note that in this case, it may take some time for the app’s screen to be displayed.
Automatic login
When entering the system password, you can enable the automatic login feature by turning on the
[Automatic Login (for remote access)]  checkbox. In this case the password that you enter will be
saved, allowing the  [Home Network] app to log in to the system automatically.
Note:
R You can turn this feature on and off later if desired ( “[Automatic Login] setting”, Page 98).
Important:
R Turning on this feature could allow unauthorized parties to access the system if they are using your
mobile device.
Privacy information for iPhone and iPad users
Certain features of the app function by accessing your mobile device’s hardware, such as the
microphone, or the information stored in your mobile device, such as its contacts. While using the app, a
dialog may be displayed that asks whether you want to allow the app to access your these features of
32
Using the app   
						

							your mobile device. You can change this setting later if desired in the privacy section your mobile
device’s  [Settings]  app.
Using the home screen
The  [Home Network]  app home screen is displayed when you start the app.
Connection mode
The message displayed at the top of the app’s home screen indicates the current connection mode.
– [Home Wi-Fi Connected]  is displayed when your mobile device is connected to the hub while at
home (i.e., your mobile device is connected to the same wireless router as the hub).
– [Remotely Connected]  is displayed when your mobile device is logged in to the system while away
from home (i.e., your mobile device is not connected to the same wireless router as the hub). In this
case, certain features and settings are unavailable.
Arm mode icons
The icons displayed near the top of the home screen indicate the current arm mode. For details about
each mode, see  “Arming and disarming the alarm system”, Page 45.
33
Using the app  
						

							  
[Arm: At Home] mode selected
  
[Arm: Away] mode selected
  
[Disarm] mode selected
  
Mobile device is not connected to hub; arm mode is unknown
Note:
R If another user changes the arm mode, the arm mode icons displayed at the top of the home screen of
your mobile device will not change immediately. The icons will be updated and display the current arm
mode the next time the app refreshes the home screen, such as when you start the app or return to
the home screen from another screen.
Feature icons
The icons displayed on the left side of the home screen provide easy access to system features.
Displays the camera list.
At least one camera must be registered to the hub
in order to select this icon.Displays the sensor status screen or sensor
history screen.Displays the smart plug status screen.
At least one smart plug must be registered to the
hub in order to select this icon.Displays the app’s phone features.
The hub must be connected to a home telephone
line in order to make and receive calls using the
[Home Network]  app.Displays the configuration screen for the system’s
smart control features.34
Using the app                  
						

							Displays the system configuration screen.
Returning to the previous screen
iPhone, iPad
Tap 
.
Android devices
Press your device’s “back” button.
Returning to the [Home Network] app home screen
Press your mobile device’s home button and then start the  [Home Network] app again.
You can also use the shortcuts menu to return to the app’s home screen ( “Using the shortcuts menu”,
Page 35).
Displaying the options menu
The method used to display the options menu varies depending on your mobile device. Note that the
options menu is not available on all screens.
iPhone, iPad
Tap 
.
Android devices with a dedicated “menu” button
Press your device’s menu button.
Android devices without a dedicated “menu” button
Tap 
.
Using the shortcuts menu
The shortcuts menu is available in most app screens. It allows you to quickly return to the app’s home
screen, and to access this document.
When the shortcuts menu is available, a tab (
 or ) is displayed on the side of the app’s screen. To
display the shortcuts menu, simply swipe the tab toward the center of the screen. To hide the shortcuts
menu, tap the tab.
Changing the tab’s position
To change the vertical position of the shortcut menu’s tab, tap and hold the tab while the shortcuts menu
is hidden, and drag the tab up or down.
To set the shortcut menu’s tab to the left or right side of the screen, or to turn it off, see  “[Shortcut Menu]
setting”, Page 98.
Accessing from multiple mobile devices
There are certain limitations when multiple mobile devices are accessing the system at the same time, as
explained below.
35
Using the app       
						

							Accessing while away from home
If a mobile device is accessing the system while away from home (i.e., accessing from a different
network)
R The next mobile device that tries to access the system while away from home will be allowed to access
the system; the mobile device that was previously accessing the system will be disconnected.
R For mobile devices accessing at home, certain settings and features may be temporarily unavailable.
Camera features (while accessing at home)
If a mobile device is viewing a camera
There are no limitations on other mobile devices.
If a mobile device is recording camera images
R Other mobile devices cannot record images from that camera.
R Other mobile devices cannot play or erase that recording.
If a mobile device is talking to a camera
R Other mobile devices cannot talk to that camera.
R Other mobile devices cannot change settings for that camera.
If a mobile device is changing a camera’s settings
R Other mobile devices cannot talk to that camera.
R Other mobile devices cannot change settings for that camera.
R Other mobile devices cannot change smart control settings.
R Other mobile devices cannot use phone features.
R Landline calls can be received but not made.
R Other settings and features may be temporarily unavailable.
Sensor features (while accessing at home)
If a mobile device is accessing the system’s sensor features
There are no limitations on other mobile devices.
Smart plug features (while accessing at home)
If a mobile device is accessing smart plug features
R Other mobile devices cannot use smart plug features.
R Other mobile devices cannot change camera settings.
R Other mobile devices cannot change smart control settings.
R Other mobile devices cannot use phone features.
R Landline calls can be received but not made.
R Other settings and features may be temporarily unavailable.
Phone features (while accessing at home)
If a mobile device is accessing certain phone features (talking on the landline, accessing the call
log, etc.)
R Other mobile devices cannot use those features.
R Other mobile devices cannot use smart plug features.
R Other mobile devices cannot change camera settings.
R Other mobile devices cannot change smart control settings.
R Landline calls can be received but not made.
R Other settings and features may be temporarily unavailable.
System setup features (while accessing at home)
If a mobile device is accessing certain system setup features (settings, smart control, etc.)
R Other mobile devices cannot use certain system setup features.
36
Using the app 
						

							RLandline calls can be received but not made.
R Other settings and features may be temporarily unavailable.
Exiting and logging out
Exiting the app
Use this procedure to exit the app.
iPhone, iPad
Use the standard iOS method for exiting an app.
Android devices
Use the standard Android method for exiting an app.
From the app’s home screen, you can also open the options menu ( “Displaying the options menu”,
Page 35) and then tap  [Exit].
Logging out while away from home
To log out of the system while away from home (i.e., when your mobile device is accessing the hub while
connected to a different network), press your mobile device’s home button or power button.
From the app’s home screen, you can also open the option menu ( “Displaying the options menu”,
Page 35) and then tap  [Logout] (iPhone, iPad) or  [Exit] (Android devices).
Confirming system status (overview)
The system can provide information about system status in a variety of ways.
– Displaying status notifications on your mobile device using your mobile device’s notifications features ( “Status notifications”, Page 37)
– Displaying animations and messages in the  [Home Network] app home screen ( “Confirming status in
the [Home Network] app home screen”, Page 39)
– Lighting the LED indicators on each device ( “Device LED indicators”, Page 39)
– Notifying you by telephone when the alarm system is triggered ( “Alert by phone call”, Page 47)
– Sounding an alert using the hub’s speaker when the alarm system is triggered
– Sounding a siren or flashing a siren’s strobe light when the alarm system is triggered
Status notifications
The system uses status notifications to give you feedback about how the system is functioning. Details
vary depending on system settings and the type of mobile device you are using.
Enabling and disabling status notifications
See  “Notification settings”, Page 96.
Alert tone
The app sounds an alert tone when your mobile device receives a notification from the system. The
volume is determined by your mobile device’s alert volume setting.
Status notifications for iPhone, iPad
The system provides information about system status by displaying status notifications and error
messages in the iOS Notifications Center.
37
Using the app 
						

							Status notifications for Android devices
The system provides information about system status by displaying status notifications, error messages,
and the following icons in your mobile device’s status bar and notifications panel.Window sensor was triggeredDoor sensor was triggeredMotion sensor was triggeredGlass break sensor was triggeredWater leak sensor was triggeredKeychain remote battery is low, or panic button feature was activatedCamera motion sensor was triggeredCamera audio and video are being recordedIndoor camera sound sensor was triggeredIndoor camera temperature sensor was triggeredBackup battery detected a power outage, or power was restored to the backup batterySmart plug overcurrent or overwattage sensor was triggeredSmart plug on/off errorApp is connected to hub *1App is not connected to hub *1Landline call is being receivedThis mobile device is talking on a landline call or has a landline call on holdAnother handset or mobile device is talking on a landline call or has a landline call on holdLandline call was missedNew answering system message was recordedNew landline voicemail service message was recordedDevice is out of range of the hubDevice is malfunctioning38
Using the app                        
						

							Another user is using the deviceHub is busyHub’s date and time setting was corrected after a power outageDevice was registered to the hubArm mode was changedEntry delay countdown in effectOutdoor camera is too cold
*1 You can disable these icons from being displayed in your mobile device’s status bar, if desired( “[Connection Status Icon] (Android devices only)”, Page 98).
Confirming status in the [Home Network] app home screen
The system can provide information about system status by displaying animations and messages in the
[Home Network]  app home screen. The icons shown below are animated in the following situations.
Camera audio and video are being recorded, indoor camera sound sensor
was triggered, or indoor camera temperature sensor was triggeredStandalone sensor (window/door sensor, motion sensor, etc.) or camera
motion sensor was triggeredSmart plug overcurrent or overwattage sensor was triggered, or the smart
plug could not turn on or off properly
Device LED indicators
The system can provide information about the status of each device by turning on the device’s LED
indicator.
Meaning of symbols used in this section
Indicator offIndicator litIndicator blinking slowlyIndicator blinking39
Using the app               
						

							Indicator blinking quicklyIndicator blinking very quicklyIndicator blinking slowly in two colorsIndicator blinking in two colors
Hub LED indicator
OffNo power, or LED indicator is turned off *1GreenNormal operation, connected to wireless router Registration mode Hub is searching for wireless routerGreen and yellowHub is starting upRedAlarm system is armed Alarm system was triggeredYellowInitial setup required Initial setup in progress, mobile device connected Initial setup is starting
*1 You can configure the hub so that its LED indicator does not light in most states. See  “General
settings”, Page 98.
Camera LED indicator
OffNo power, or LED indicator is turned off *1GreenNormal operationRegistration modeRedMotion detected*2Live images are being viewed or recordedCamera is out of range of the hub, or device malfunctionOrangeCamera is not registered to a hub
*1 You can configure the camera so that its LED indicator does not light in most states. See  “Setting
device profiles (device names, locations, and other settings)”, Page 92.
*2 The LED indicator does not light when the indoor camera’s temperature sensor is triggered.
40
Using the app