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Panasonic Network Disk Recorder Wj Nd300 Operating Instructions
Panasonic Network Disk Recorder Wj Nd300 Operating Instructions
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21 • The IP addresses of the camera registered in the recorder and in the camera are not the same. Configure as follows. qDelete a camera icon . wClick the [Set] button after selecting the camera icon to turn the icon to the edited icon . eSelect the recorder icon and click the [Manual Registration] button. • Display the network settings of the camera and click the [Set] button without changing the settings. The newly detected icon will turn to the edited icon ( ) and the set- tings will be registered in the recorder. Tips to configure the settings When having a problem to configure the settings with this software, check and try the solution described below. Need to register the network settings of the newly detect- ed camera without chang- ing. The cameras with the same MAC address are displayed with the and icons. IP address is not displayed when registered after select- ing ON for the DHCP func- tion of the camera. No live image is displayed even though the camera icon is displayed. Reference pages TipProblem • It may take time for the camera to obtain the IP address. Wait for a while and display IP address by executing search. Registration of the camera (registration of IP address, etc.) in the recorder is necessary after displaying the IP address. • When the camera is already registered, the model number of the cam- era or the HTTP port number may be incorrect. When the user authen- tication of the camera is ON, it is necessary to register the user name/password on the Camera page of the recorder. Check and edit the settings.
22 • Is the connection indicator of the 100BASE-Tx port lit? When it is not lit, connection to a LAN is not established or a network is not working correctly. Confirm that the connection indicator of the 100BASE-Tx port is lit. Refer to a system administra- tor if it is not lit. • Is the Ethernet cable firmly connected to the 100BASE-Tx port? Confirm the cable is firmly connected. • Is the hub installed between the recorder and a net- work applicable for 100 Mbps? When the hub is not applicable for 100 Mbps, the recorder may not be detected correctly. • Has 20 minutes passed after the default settings of the recorder such as IP address had been changed? The recorder can be detected only 20 minutes after changing the default settings. To detect the recorder after the settings have been changed, click the [Available] button of IP Setup Tool on the NW Camera Setup page (under the Camera page of the WJ-ND300 setup menu. The recorder can be detected only for 20 minutes. Troubleshooting Contact your dealer if a problem cannot be solved even after checking and trying the solution or a problem is not described below. – – Setup Instructions (PDF)– The recorder is not detected using this software. Reference pages Cause/solutionSymptom • Isn’t the host authentication function set to ON? Is the PC (host) in use to search allowed to edit the network settings of the recorder? When the host authentication is ON, use a PC (host) that is allowed to edit the network settings of the recorder. Setup Instructions (PDF) • Is the DISK CONFIG MENU of the recorder being operated, or is the recorder in the process of the measurement operation? When the DISK CONFIG MENU of the recorder is being operated or when the measurement operation is being executed, the settings cannot be configured. Try to search the recorder after the DISK CONFIG MENU operation or the measurement operation is fin- ished. Setup Instructions (PDF)
23 • Has 20 minutes passed after the default settings of the camera such as IP address had been changed? Some models can be detected only 20 minutes after changing the default settings. To apply the settings, reboot the camera. • When multiple recorders are used, some models can- not be detected correctly. (Some recorders may detect them and some may not.) In this case, register the camera using the WJ-ND300 setup menu. Operating instructions of the camera – Cameras cannot be detect- ed from the recorder. Reference pages Cause/solutionSymptom
For U.S., Canadian and Puerto Rican fields: Panasonic System Solutions Company, Unit Company of Panasonic Corporation of North America Security Systems www.panasonic.com/security For customer support, call 1.877.733.3689 Executive Office: Three Panasonic Way 2H-2, Secaucus, New Jersey 07094 Zone Office Eastern: Three Panasonic Way, Secaucus, New Jersey 07094 Central: 1707 N. Randal Road, Elgin, IL 60123 Southern: 1225 Northbrook Parkway, Suwanee, GA 30024 Western: 6550 Katella Ave., Cypress, CA 90630 Panasonic Canada Inc.5770 Ambler Drive,Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 http://www.panasonic.ca Panasonic Sales Company Division of Panasonic Puerto Rico Inc. San Gabriel Industrial Park 65th Infantry Ave. KM. 9.5 Carolina P.R. 00985(809)750-4300 © 2006 Matsushita Electric Industrial Co., Ltd. All Rights Reserved. N0606-1106 V8QB6443BN Printed in Japan For European and other fields: Matsushita Electric Industrial Co., Ltd. Osaka, Japan http://panasonic.net