Panasonic Network Camera Wv Sw558 Wv Sw559 Installation Guide

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Before asking for repairs, check the symptoms with the following table. 
Contact your dealer if a problem cannot be solved even after checking and trying the solution in the 
table or a problem is not described below. 
Symptom Cause/solutionReference 
pages
Power is not turned on. When using DC power supply
  •  Is DC 12 V power supply connected to the 2P 
power supply cable?
   Check whether the connection is appro-
priately established.
  • Is the AC adaptor in use compliant with the 
Specifications?
  Check the Specifications regarding AC 
adaptor. 
When using a PoE device for power supply
  •  Are the PoE device and the network cable of 
the camera connected using a LAN cable?
   Check whether the connection is appro-
priately established.
  •  Depending on the PoE device, the power sup-
ply will stop when the demanded power 
exceeds its total power limit for all PoE ports. 
   Refer to the operating instructions of the 
PoE device in use.24
Troubleshooting 
						

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• Basic
Power source:  12 V DC, PoE (IEEE802.3af compliant)
Power consumption: 
SW55912 V DC: 850 mA, PoE 48 V: 180 mA (Class 0 devices)
 SW55812 V DC: 830 mA, PoE 48 V: 175 mA (Class 0 devices)   *  ONLY CONNECT 12 V DC CLASS 2 POWER SUPPLY (UL 
1310/CSA 223) or LIMITED POWER SOURCE (IEC/EN/UL/
CSA 60950-1).
Ambient operating temperature:  -40 °C to +50 °C {-40 °F to 122 °F}* 
Ambient operating humidity:  Less than 90 % (no condensation)
Waterproof:  Camera: IP66 (IEC60529)
   *  Only when installation work specified in this book is properly 
performed and appropriate waterproof treatment is performed 
Shock resistance:   Compliant with 50 J (IEC 60068-2-75)/IK10 (IEC 62262)
Monitor output (for adjusting the 
    angular field of view):  VBS: 1.0 V [p-p]/75 Ω, composite signal, RCA jack
EXT I/O terminal cable: 
SW559 ALARM IN1/ DAY/NIGHT IN,
  ALARM IN2/ ALARM OUT,
  ALARM IN3/ AUX OUT (x1 for each)
SW558 ALARM IN, ALARM OUT, AUX OUT (x1 for each)Microphone/line input cable SW559: ø3.5 mm monaural mini jack
    Input impedance: Approx. 2 kΩ
  For microphone input:  Applicable microphone: Plug-in power type
    Supply voltage: 2.5 V ±0.5 V
  For line input:  Input level: Approx. –10 dBV
Audio output cable 
SW559:  ø3.5 mm stereo mini jack (monaural output)
    Output impedance: Approx. 600 Ω
   Line level
Dimensions:  ø164 mm x 146 mm (H) x 191.5 mm (W) 
{ø6-15/32 inches x 5-3/4 inches (H) x 7-17/32 inches (W)} 
(including projection of the base cover fixing screw)
Mass:  Approx. 1.6 kg {3.53 lbs}
Finish:  Main body: Aluminum die cast, light gray
    Dome section: Clear polycarbonate resin
* When using this product without turning the power off. (However, the temperature inside the cam-
era shall be -10 °C {14 °F} or higher.) Perform settings or startup operations when the ambient 
temperature is -30 °C {-22 °F} or higher. The auto focus function is not available until the heater 
unit of the camera raises the internal temperature of the camera.
Specifications 
						

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• Camera
Image sensor:  1/3-type MOS image sensor
Effective pixels:  Approx. 3.1 megapixels
Scanning area:  4.51 mm (H) × 3.38 mm (V) {3/16 inches (H) x 1/8 inches (V)}
Scanning system:  Progressive
Minimum illumination 
SW559 :  Color:   0.5 lx {0.05 footcandle} 
(F1.3, Auto slow shutter: Off (1/30 s), Gain: On(High))
      0.03 lx {0.003 footcandle}
  (F1.3, Auto slow shutter: max. 16/30 s, Gain: On(High))*
   BW:  0.06 lx {0.006 footcandle} 
(F1.3, Auto slow shutter: Off (1/30 s), Gain: On(High))
      0.004 lx {0.0004 footcandle} 
(F1.3, Auto slow shutter: max. 16/30 s, Gain: On(High))*
Minimum illumination 
SW558 :  Color:   0.5 lx {0.05 footcandle} 
(F1.3, Auto slow shutter: Off (1/30 s), Gain: On(High))
      0.03 lx {0.003 footcandle} 
(F1.3, Auto slow shutter: max. 16/30 s, Gain: On(High))*
    BW:  0.3 lx {0.03 footcandle}
       (F1.3, Auto slow shutter: Off (1/30 s), Gain: On(High))
      0.02 lx {0.002 footcandle}
      (F1.3, Auto slow shutter: max. 16/30 s, Gain: On(High))*
    * Converted value
Super-Dynamic: On/Off
Dynamic range:  52 dB typ. (only at Super-Dynamic On)
Gain (AGC):  On(High)/ On(Mid)/ On(Low)/ Off
Adaptive black stretch:  On/Off (only at Super-Dynamic Off)
Light control mode setting:  Indoor scene (50 Hz/60 Hz)/ Outdoor scene/ Fix shutter
Shutter speed:  1/30, 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 1/500, 
1/1000, 1/2000, 1/4000, 1/10000 (only at Super-Dynamic Off)
Auto slow shutter:  Off (1/30 s), max. 2/30 s, max. 4/30 s, max. 6/30 s, 
max. 10/30 s, max. 16/30 s
Day & Night (IR) 
SW559:  On/ Off/ Auto1/ Auto2
Day & Night (electrical) SW558 :   Off/Auto
White balance:  ATW1/ ATW2/ AWC
Digital noise reduction:  High/Low
Video analytics
   Face detection*
1:  On/Off (with the XML notification setting)
Privacy zone:  Gray/Off (up to 2 zones available)
VIQS:   On/Off (up to 2 areas available)
Camera title on screen:  Up to 20 characters (alphanumeric characters, marks)
On/Off
Video motion detection 
   (VMD alarm):  On/Off, (up to 4 areas available)
*1  To use the XML notification and Face detection functions, you need to install the extension 
software. 
						

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Lens
Zoom ratio:  3.6x
  
Extra optical zoom: 10.8x (Imaging mode: 2 megapixel, under 640x360 
resolution)
Focal length:  2.8 mm - 10 mm
Maximum aperture ratio:  1:1.3 (WIDE) - 1:3.0 (TELE)
Angular field of view: 
■Image capture mode: 2 mega pixel [16:9], 1.3 mega pixel [16:9]    Horizontal:  24.20° (TELE) – 86.60° (WIDE)
      Vertical:   13.50° (TELE) – 47.57° (WIDE)
  
■Image capture mode: 3 mega pixel [4:3]
      Horizontal:  25.56° (TELE) – 93.15° (WIDE) 
      Vertical:  19.30° (TELE) – 68.49° (WIDE)
  
■Image capture mode: 1.3 mega pixel [4:3]
      Horizontal:  20.18° (TELE) – 71.48° (WIDE)
      Vertical:  15.14° (TELE) – 53.19° (WIDE)
Adjusting angle:  Horizontal:  180 ° (clockwise), 160 ° (counterclockwise)
   Vertical: ±75 °
    Image tilt adjustment range: ±100 °
• Network
Network:  10BASE-T/100BASE-TX, RJ45 connector
Resolution:  Imaging mode:  2 megapixel [16:9]
    H.264  1920x1080/ 640x360/ 320x180 max.30 fps
    JPEG(MJPEG)  1920x1080/ 640x360/ 320x180 max.30 fps
    Imaging mode:   1.3 megapixel [16:9]
    H.264   1280x720/ 640x360/ 320x180 max.30 fps
    JPEG(MJPEG)   1280x720/ 640x360/ 320x180 max.30 fps
    Imaging mode:   1.3 megapixel [4:3]
   H.264    
1280x960/ VGA(640x480)/ QVGA(320x240) max.30 fps   JPEG(MJPEG)   1280x960/ VGA(640x480)/ QVGA(320x240) max.30 fps
    Imaging mode:   3 megapixel [4:3]
    H.264   1280x960/ max.15 fps
    JPEG(MJPEG)   2048x1536/ max.15 fps
Image compression method*
1: H.264
      Image quality: Low/ Normal/ Fine
      Transmission type: Unicast/Multicast
    Bit rate: 
     Constant bit rate/Best effort: 64 kbps/ 128 kbps/ 256 kbps/ 
384 kbps/ 512 kbps/ 768 kbps/ 1024 kbps/ 1536 kbps/ 
2048 kbps/ 3072 kbps/ 4096 kbps/ 6144 kbps/ 8192 kbps/ 
10240 kbps/ 12288 kbps/ 14336 kbps
    Frame rate:
     1 fps/ 3 fps/ 5 fps/ 7.5 fps/ 10 fps/ 12 fps/ 15 fps/ 20 fps/ 
30 fps
   JPEG (MJPEG)
    Image quality: 
     0 SUPER FINE/ 1 FINE/ 2/ 3/ 4/ 5 NORMAL/ 6/ 7/ 8/ 
9 LOW (10 steps: 0-9)
    Transmission type: PULL/PUSH
Transmission interval:  0.1 fps - 30 fps (JPEG frame rate will be restricted when dis-
playing both JPEG and H.264 images.) 
						

							45
Transmission the image cut out:  2 megapixel [16:9]
    H.264   640x360/ 320x180 max.30 fps
    MJPEG   640x360/ 320x180 max.30 fps
    1.3 megapixel [16:9]
    H.264   640x360/ 320x180 max.30 fps
    MJPEG   640x360/ 320x180 max.30 fps
    1.3 megapixel [4:3]
    H.264   VGA(640x480)/ QVGA(320x240) max.30 fps
    MJPEG   VGA(640x480)/ QVGA(320x240) max.30 fps
Audio compression method SW559: G.726 (ADPCM) 32 kbps/16 kbps
   G.711  64 kbps
Bandwidth control:  Unlimited/ 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 
512 kbps/ 768 kbps/ 1024 kbps/ 2048 kbps/ 4096 kbps/ 
8192 kbps
Protocol:  IPv6: TCP/IP, UDP/IP, HTTP, HTTPS, RTP, FTP, SMTP, DNS, 
NTP, SNMP, DHCPv6, MLD, ICMP, ARP
    IPv4: TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP, 
FTP, SMTP, DHCP, DNS, DDNS, NTP, SNMP, UPnP, IGMP, 
ICMP, ARP
OS*
2 *3:  Microsoft Windows 7
    Microsoft Windows Vista
    Microsoft Windows XP SP3
Browser:  Windows Internet Explorer 9.0 (32-bit)
    Windows Internet Explorer 8.0 (32-bit)
    Windows Internet Explorer 7.0 (32-bit)
    Microsoft Internet Explorer 6.0 SP3
Maximum concurrent 
   access number:  14 (Depends on network conditions)
FTP client:  Alarm image transmission, FTP periodic transmission (When the 
FTP transmission is failed, backup on an optional SD memory 
card is available. 
SW559)
Multi-screen:  Up to 16 camera images can be displayed simultaneously on a 
multi-screen. (Including the camera itself)
Compatible SDXC/SDHC/
  
SD memory card (option) SW559: Manufactured by Panasonic (SD speed class 4 or higher)
    SDXC memory card: 64 GB
    SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB
    SD memory card: 2 GB
    (except miniSD card and microSD card)
Cellular phone compatibility:   JPEG image, AUX control (by access level)
Mobile terminal compatibility:   iPad, iPhone, iPod touch (iOS 4.2.1 or later)
(As of October, 2013)*
4   AndroidTM mobile terminals
  *1  Transmission for 2 streams can be individually set to transmission.
 *2 For further information about PC system requirements and precautions for when using 
Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click Manual - 
Open from the supplied CD-ROM and refer to Notes on Windows
® / Internet Explorer® 
versions.
  *3  When using IPv6 for communication, use Microsoft Windows 7 or Microsoft Windows Vista. 
  *4  For further information about compatible devices, refer to our website 
  (http://security.panasonic.com/pss/security/support/info.html). 
						

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Installation Guide (this document) ...................................................... 1 set
Warranty card  ................................................................................... 1 set
CD-ROM*
1 ........................................................................................1 pc.
Code label*2 ......................................................................................1  pc.
The following parts are used during installation procedures.
4P alarm cable ..................................................................................1 pc.
Camera attachment ...........................................................................1 pc.
2P power cable .................................................................................1 pc.
Fixing screws (M4 x 8 mm) .............................5 pcs. (of them, 1 for spare)
Base cover ........................................................................................1 pc.
Mount bracket ...................................................................................1 pc.
Bit for tamperproof screw ..................................................................1 pc.
Waterproof tape .................................................................................1 pc.
PAL setting tool..................................................................................1 pc.
  *1  The CD-ROM contains the operating instructions and different kinds of tool software programs. 
  *2  This label may be required for network management. The network administrator shall retain the 
code label. 
Standard accessories
Ceiling mount bracket ..................................................WV-Q169 or WV-Q169/V*1
Smoke Dome Cover ....................................................WV-CW4S or WV-CW4SA*2
User License Accessory (For H.264) ............................ BB-HCA8A    
BB-HCA8CE
  *1  WV-Q169/V and WV-Q169 are the same, even though the model numbers are different.
  *2  WV-CW4SA and WV-CW4S are the same, even though the model numbers are different.
Optional accessories 
						

							47 
						

							Information for Users on Collection and Disposal of Old Equipment and used 
Batteries
These symbols on the products, packaging, and/or accompanying documents mean 
that used electrical and electronic products and batteries should not be mixed with 
general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please 
take them to applicable collection points, in accordance with your national legislation 
and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable 
resources and prevent any potential negative effects on human health and the 
environment which could otherwise arise from inappropriate waste handling.
For more information about collection and recycling of old products and batteries, 
please contact your local municipality, your waste disposal service or the point of sale 
where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with 
national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or 
supplier for further information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items, 
please contact your local authorities or dealer and ask for the correct method of 
disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this case it 
complies with the requirement set by the Directive for the chemical involved.
Cd
For U.S. and Canada:
Panasonic System Communications 
Company of North America,
Unit of Panasonic Corporation 
of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Two Riverfront Plaza, Newark, NJ  07102-5490
Panasonic Canada Inc.5770 Ambler Drive, Mississauga, 
Ontario, L4W 2T3 Canada 
(905)624-5010
www.panasonic.ca
© Panasonic System Networks Co., Ltd. 2013
avs1113-0       PGQX1440ZA       Printed in ChinaFor Europe and other countries:
Panasonic Corporation
http://panasonic.net
Panasonic System Networks Co., Ltd. 
Fukuoka, Japan
Authorised Representative in EU:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg, Germany