Panasonic Network Camera Wv Sw396a Installation Guide

							Configure the network settings of the camera using the Panasonic IP setting 
software
It	 is	 possible	 to	 perform	 the	 network	 settings	 of	 the	 camera	 using	 the	 IP	 setup	 software	 on	 the	 provided	 CD-ROM.	 When	using	multiple	cameras,	it	is	necessary	to	configure	the	network	settings	of	each	camera	independently.	
If	the	Panasonic	IP	setting	software	does	not	work,	configure	the	network	settings	of	the	camera	and	the	PC	individually	on	
the	 "Network"	 page	 of	 the	 setup	 menu.	 Refer	 to	 the	 Operating	 Instructions	 (included	 in	 the	 CD-ROM)	 for	 further	 informa-tion.
Important: 
	 •	 When	using	Microsoft	Windows	7	or	Microsoft	Windows	Vista,	the	"Windows	Security	Alert"	window	may	be	displayed	 when	starting	the	IP	setup	software.	In	this	case,	disable	"User	Account	Control"	from	the	control	panel.
	 •	 For	the	security	enhancement,	the	MAC	address/IP	address	of	the	camera	to	be	configured	will	not	be	displayed	when	 around	20	minutes	have	passed	after	turning	on	the	power	of	the	camera.	(When	the	effective	period	is	set	to	"20min"	
in	the	IP	setup)
	 	 However	cameras	in	the	initial	set	mode	are 	still	displayed	even	after 20	minutes.
	 •	 Panasonic	IP	setting	software	is	inoperable	in	other	subnets	via	the	same	router.
	 •	 This	camera	cannot	be	displayed	or	set	with	an	older	version	of	the	IP	setup	software	(version	2.xx).
z	 	 To 	 start	 the	 Panasonic	 IP	 setting	 software,	 click	 the	 [Run]	 button	 next	 to	 [IP	 Setting	 Software]	 from	 the	 CD	 launcher	
menu	window,	or	double-click	on	the	shortcut	icon	created	after	installing	the	software	on	the	PC.
	 •	 The	 License	 Agreement	 will	 be	 displayed.	 Read	 the	 Agreement	 and	 choose	 "I	 accept	 the	 term	 in	 the	 license	 agree- ment",	and	click	[OK].
x	 	Click	the	[Network	Settings]	button	after	selecting	the	MAC	address/IP	address	of	the	camera	to	be	configured.	
Note:
	 •	 When	using	a	DHCP	server,	the	IP	address	assigned	to	the	camera	can	be	displayed	by	clicking	the	[Search]	button	of	 the	IP	setting	software.	
	 •	 When	a	duplicate	IP	address	is	used,	the	corresponding	camera	number	will	be	displayed	shaded.	
	 •	 When	the	[Access	Camera]	button	is	clicked,	live	images	of	the	selected	camera	will	be	displayed.
	 •	 It	is	possible	to	change	the	"Camera	list"	display	between	IPv4	addresses	and	IPv6	addresses	in	accordance	with	the	 protocol in use.
	 •	 The	information	displayed	can	be	sorted	by	clicking	the	title	of	each	displayed	item.
Configure the network settings
31 
						

							c	 Complete	each	network	setup	item	and	click	the	[Save]	button.
Note:
	 •	 When	selecting	"DHCP"	or	"AutoIP",	it	is	possible	to	set	"DNS"	to	"Auto".	
	 •	 By	unchecking	the	"Wait	for	camera	restarting."	checkbox,	multiple	camer -
as	can	be	continuously	configured.
Important: 
	 •	 It	may	take	for	around	2	minutes	to	complete	to	upload	the	settings	to	the	camera	after	clicking	the	[Save]	button.	The	 settings	 may	 be	 invalidated	 when	 the	 LAN	 cable	 is	 disconnected	 before	 completing	 the	 upload.	 In	 this	 case,	 perform	
the	settings	again.
	 •	 When	using	a	firewall	(including	software),	allow	access	to	all	UDP	ports.
About the default user name and password
Click	the	[Setup]	button	on	the	"Live"	page,	the	user	authentication	window	will	be	displayed.	Enter	the	default	user	name	 and	password	as	follows,	and	log	in.
User	name:	admin
Password:	12345
Important: 
	 • 	 To 	enhance	the	security,	change	the	password	for	the	user	name	"admin".	It	is	recommended	to	change	this	password	
periodically.
	 • 	 To 	enhance	the	security	of	the	"Live"	page,	it	is	possible	to	set	authentication	for	the	"Live"	page	by	selecting	"On"	for	
"User	auth.".	Refer	to	the	Operating	Instructions	(included	in	the	CD-ROM)	for	further	information.
32 
						

							Troubleshooting
Before asking for repairs, check the symptoms with the following table. 
Contact your dealer if a problem cannot be solved even after checking and trying the solution in th\
e table or a problem is 
not described below. 
SymptomCause/solutionReference 
pages
Power is not turned on.  When using a PoE+ device for power supply
	•	 Are	the	PoE+	(IEEE802.3at	compliant)	device	and	the	RJ-45	
female connector (cable integrated type) connected using a LAN 
cable (category 5e or better, STP*)?
   Check whether the connection is appropriately established. 
* E model only
	•	 Depending	on	the	PoE+	device,	the	power	supply	will	stop	when	 the demanded power exceeds its total power limit for all PoE+ 
ports. 
   Refer to the operating instructions of the PoE+ device in use.
	•	 When	connecting	both	of	the	24	V	AC	power	supply	and	the	PoE/ PoE+ device for power supply, the network connection may not be 
established. 
   Turn down the power supply from the PoE/PoE+ device.  22
–
23
	•	 Is	the	power	cable	connected	firmly	to	power	that	meets	the	 required specifications?
   Check whether the connection is appropriately established. 22
	•	 Is	the	housing	base	attached	to	the	camera	firmly?	
   Check if it is attached correctly and firmly.  20
The camera does not move 
to the preset positions 
accurately.  	•	 When	the	preset	positions	become	inaccurate	during	use,	it	is	
possible to correct the positions by executing the position refresh 
function. 
   In addition, when "Position refresh" is set for the created schedule, 
the camera position will be corrected periodically. In some situa-
tions, reconfigure the preset positions. Operating 
Instructions  (included in 
the CD-ROM)
When the camera is pan-
ning/tilting, the camera 
stops panning/tilting and 
mechanical noise comes 
from the camera.  	•	 The	camera	position	may	have	become	inaccurate.	Carry	out	the	
refresh position function from the [Default reset] tab of the 
"Maintenance" page of the setup menu.  Operating 
Instructions  (included in 
the CD-ROM)
The camera starts panning 
unpredictably. 	•	 This	may	be	caused	by	noise.	
  
Check the exogenous noise level around the camera.  11
When the power is turned on, 
the live indicator lights or 
blinks orange.  	•	 Is	the	LAN	cable	connected	appropriately?
  
Connect the LAN cable appropriately. 
	•	 Is	the	hub	or	router	connected	to	the	camera	operating	appropri- ately? 
   Check if the hub or router in use is operating appropriately. 
	•	 Isn't	the	LAN	cable	connected	to	the	camera	broken?	
   Replace the cable with another one. 23
33 
						

							SymptomCause/solutionReference 
pages
Live indicator keeps on 
blinking orange approx. in 2 
seconds intervals.  	•	 UPnP
TM error has occurred since the power is not supplied to the 
router. 
   Turn on the power of the router. Wait until the connections are 
established.  −
	•	 An	error	has	occurred	during	the	port	update	by	the	UPnP	func- tion. 
   If the router in use does not support the UPnP function, perform 
the port forwarding setting for the router. In addition, deactivate the 
setting of auto port forwarding for the camera.  Operating 
Instructions  (included in 
the CD-ROM)
	•	 UPnP	function	of	the	router	is	disabled.	
   Refer to the operating instructions of the router to enable the 
UPnP function. −
Live indicator never lights up. 	•	 Is	"Off"	selected	for	"Link/Access	LED"	on	the	"Basic"	page?
  
Select "On" or "On(Access)" for the indicator setting. Operating 
Instructions  (included in 
the CD-ROM)
Live indicator keeps on 
blinking red. 	•	 The	camera	may	be	out	of	order.	
  
Contact your dealer. 
	• 		Refer	to	the	readme	file	on	the	provided	CD-ROM	for	further	infor -
mation after checking the displayed contents of the "Maintenance" 
page - the [Status] tab - "Self check" of the setup menu.  −
Live indicator lights red. 	•	 Isn’t	the	write	protect	switch	of	the	inserted	SDHC/SD	memory	
card set to "LOCK"? 
   Unlock the write protect switch of the SDHC/SD memory card. 
	• 		Hasn't	the	inserted	SDHC/SD	memory	card	been	formatted	on	a	
PC? 
   Use an SDHC/SD memory card formatted on the camera. 
   Or install the software to format the SDHC/SD memory card on 
the PC. Refer to our website (http://panasonic.net/pss/security/
support/info.html) for further information about the supported soft-
ware. 
	• 		Isn't	the	inserted	SDHC/SD	memory	card	faulty?	
   Replace the card with a normal one.  Operating 
Instructions  (included in 
the CD-ROM)
Audio input contains noise. 	•	 Check	the	following.	
	 •	 	Grounding	of	the	camera,	a	switching	hub	or	peripheral	devices	
are not done. 
	 •	 The	camera	is	used	near	an	electrical	power	line.
	 •	 	The	camera	is	used	near	a	device	which	produces	strong	mag- netic field or radio waves (such as near a TV/radio antenna, a 
motor of an air conditioning system, a transformer, etc.) 
   When audio input still contains noise even after checking the 
above possibilities, use a powered microphone or connect audio 
output with low output impedance. 12
The power cable insulation is 
damaged.      The power cable and connectors are worn out. 
  This may result in electric shock or a fire. 
   Unplug the power cable from the AC outlet immediately, and refer 
to qualified service personnel. –
The power cable, plug and 
connectors get hot during 
use. 
The power cable gets hot 
when bent or stretched. 
34 
						

							About the live indicator
The live indicator will light or blink as follows depending on the camer\
a status. 
Operation statusIndicator status
When the power is turned on Before the network  connection is establishedBlinks orange
When the network 
connection is established Blinks orange → Blinks green → Lights green
During the standby or connection (Cable is not connected.) Lights orange
During the standby or connection (Cable is connected.) Lights green
During the upgrade process Blinks orange
During the initialization Blinks orange → Lights off
Port forwarding error caused by the UPnP function Blinks orange (in 2 seconds intervals (on for 1 second / 
off for 1 second))
Trouble happening on the camera Blinks red
Failure in writing data on the SDHC/SD memory card Lights red
35 
						

							Specifications
• Basic
Power source: 24 V AC or PoE+ (IEEE802.3at compliant)
Power consumption: SW396 24 V AC*: 50 Hz/60 Hz: 43 W/1.8 A, PoE+: Approx. 25 W/460 mA (Class 4 device)
  SW395 24 V AC*: 50 Hz/60 Hz: 43 W/1.8 A, PoE+: Approx. 24 W/440 mA (Class 4 device)
   *  FOR UL LISTED MODEL(S), ONLY CONNECT 24 V AC CLASS 2 POWER SUPPLY.
Ambient operating temperature: SW396 –50 °C to +55 °C {–58 °F to +131 °F} (24 V AC)*1*2
     –30 °C to +55 °C {–22 °F to +131 °F} (PoE+)
  SW395 –40 °C to +50 °C {–40 °F to +122 °F} (24 V AC)*1
     –30 °C to +50 °C {–22 °F to +122 °F} (PoE+)
Ambient operating humidity:  Less than 90 % (no condensation)
Monitor output (for adjustment):  VBS: 1.0 V [p-p]/75	Ω,	composite	(BNC)
External I/O terminals: 
ALARM IN 1/ DAY/NIGHT IN/ ALARM IN 2/ ALARM OUT/ ALARM IN 3/ AUX OUT (x1 each)Microphone/line input:  ø3.5 mm monaural mini jack
		 Input	impedance:	Approx.	2	kΩ
  For microphone input:  Applicable microphone: Plug-in power type
		 Supply	voltage:	2.5	V	±0.5	V
  For line input:  Input level: Approx. –10 dBV
Audio output:  ø3.5 mm stereo mini jack (monaural output)
		 Output	impedance:	Approx.	600	Ω
   Line level
Water resistance:  IEC60529 (IP66, Against ingress of water with harmful effects powerful jetting)
Heater unit:  Turns on automatically when the inside temperature drops below 10 °C {50 °F}.
Dimensions: 
SW396 ø229 mm x 344 (H) mm {ø9-1/32 inches x 13-9/16 inches (H)}, 
     diameter of the dome: 150 mm {5-29/32 inches} 
SW395 ø229 mm x 325 (H) mm {ø9-1/32 inches x 12-25/32 inches (H)}, \
     diameter of the dome: 150 mm {5-29/32 inches}
Mass:  Main body:  Approx. 4.6 kg {10.15 lbs}
Finish:  Main body:  
Aluminum die cast with glazed melamine coating (Coating color: Natural \
silver)  Sunshields*3: ASA resin coating (Coating color: Natural silver)
   Dome section:  Clear polycarbonate resin
  *1  When using this product without turning the power off. (However, the temperature inside the camera shall be –10 °C   
{14 °F} or higher.) Perform settings or startup operations when the ambient temperature is –30 °C {–22 °F} or higher. 
  *2  When using this product at temperatures of –40 °C {–40 °F} or below, use the power supply between 24 V AC and 27 V AC.
  *3  It is impossible to remove the main sunshield. 
• Camera
Image sensor: SW396 1/4type MOS image sensor
  SW395 1/3type MOS image sensor
Effective pixels:  Approx. 1.3 megapixels
Scanning area: 
SW396 3.60 mm (H) ×2.70 mm (V) {5/32 inches (H) × 11/100 inches (\
V)}
  SW395 4.80 mm (H) ×3.60 mm (V) {3/16 inches (H) × 5/32 inches (V\
)}
Scanning system:  Progressive
Minimum illumination: 
SW396 Color:   0.5 lx {0.05 footcandle} 
(F1.4, Auto slow shutter: Off (1/30 s), AGC: High, SD Off) 
0.031 lx {0.0031 footcandle} 
(F1.4, Auto slow shutter: max. 16/30 s, AGC: High, SD Off)*
     BW:  0.06 lx {0.006 footcandle} 
(F1.4, Auto slow shutter: Off (1/30 s), AGC: High) 
0.004 lx {0.0004 footcandle} 
(F1.4, Auto slow shutter: max. 16/30 s, AGC: High)*
  
SW395 Color:   0.5 lx {0.05 footcandle} 
(F1.6, Auto slow shutter: Off (1/30 s), AGC: High, SD Off) 
0.031 lx {0.0031 footcandle} 
(F1.6, Auto slow shutter: max. 16/30 s, AGC: High, SD Off)*
     BW:  0.06 lx {0.006 footcandle} 
(F1.6, Auto slow shutter: Off (1/30 s), AGC: High) 
0.004 lx {0.0004 footcandle} 
(F1.6, Auto slow shutter: max. 16/30 s, AGC: High)*
   * Converted value
Super-Dynamic:  On/Off
Dynamic range:  52 dB typ. (Super Dynamic: On)
Face SD:  On/Off
Gain (AGC):  On(Low)/ On(Mid)/ On(High)/ Off
36 
						

							Adaptive black stretch: On/Off
Back light compensation (BLC):  On/Off
Light control mode setting:  Indoor scene (50 Hz)/ Indoor scene (60 Hz)/ Outdoor scene/ Fix shutter
Shutter speed:  1/30, 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/\
2000, 
1/4000, 1/10000
Auto slow shutter:  Off (1/30 s), max. 2/30 s, max. 4/30 s, max. 6/30 s, max. 10/30 s, max. \
16/30 s
Color/BW:  On/ Off/ AUTO1/ AUTO2/ AUTO3
White balance:  ATW1/ ATW2/ AWC
Digital noise reduction:  High/Low
Image stabilizer:  On/Off
Video analytics
  Face detection:  On/Off (with the XML notification setting)
Privacy zone:  Gray/Mosaic/Off (up to 8 zones available)
Camera title on screen:  On/Off
   Up to 20 characters (alphanumeric characters, marks)
   Character size: Large/ Middle/ Small
Motion Detection (VMD):  On/Off, 4 areas available
Image hold:  On/Off
• Lens
Zoom ratio: SW396 36x/72x with Extra Optical Zoom (at VGA)
  
SW395 18x/36x with Extra Optical Zoom (at VGA)
Digital (electronic) zoom: 
SW396 12x (Max 864x combined with Extra Optical Zoom at VGA)
  
SW395 12x (Max 432x combined with Extra Optical Zoom at VGA)
Focal length: 
SW396 3.3 mm - 119.0 mm
  
SW395 4.7 mm - 84.6 mm
Maximum aperture ratio: 
SW396 1:1.4 (WIDE) - 4.8 (TELE)
  
SW395 1:1.6 (WIDE) - 4.6 (TELE)
Focal length: 
SW396 2.0 m - ∞
  
SW395 1.5 m - ∞
Aperture range: 
SW396 F1.4 - 22, Close
  
SW395 F1.6 - 22, Close
Angular field of view: 
SW396 Horizontal: 1.7 ° (TELE) - 60.2 ° (WIDE) 
     Vertical: 1.3 ° (TELE) - 46.0 ° (WIDE)
  
SW395 Horizontal: 3.2 ° (TELE) - 55.2 ° (WIDE)
     Vertical: 2.4 ° (TELE) - 42.1 ° (WIDE)
• Panning/tilting platform
Panning range: SW396 360 °Endless panning
  
SW395 0 ° - 350 °
Panning speed: 
SW396 Manual: Approx. 0.065 °/s - 120 °/s, Preset: Up to approx. 400 °/s
  
SW395 Manual: Approx. 0.5 °/s - 100 °/s, Preset: Up to approx. 300 °/s
Tilting range: 
SW396 –15 ° - 185 ° (level – downward – level)
     Selectable tilting angle: 10 °/ 5 °/ 3 °/ 0 °/ –3 °/ –\
5 °/ –10 °*1/ –15 °*1
  SW395 –30 ° - 90 ° (upward – level – downward)
     Selectable tilting angle: 10 °/ 5 °/ 3 °/ 0 °/ –3 °/ –\
5 °/ –10 °*1/ –15 °*1/  
  –20 °*1/ –25 °*1/ –30 °*1
Tilting speed SW396 Manual: Approx. 0.065 °/s - 120 °/s, Preset: Up to approx. 400 °/s
  
SW395 Manual: Approx. 0.5 °/s - 100 °/s, Preset: Up to approx. 100 °/s
Number of the preset positions: 
SW396 256
  
SW395 64
Auto mode: 
SW396 Auto pan/ Preset sequence/ Auto track/ Patrol
  
SW395 Auto pan/ Preset sequence/ Auto track
Self return:  10 s/ 20 s/ 30 s/ 1 min/ 2 min/ 3 min/ 5 min/ 10 min/ 20 min/ 30 min/ 60\
 min
Pan/Tilt-flip*
2: SW396 -
  
SW395 On/Off
Map shot:  360 map-shot/Preset map-shot
  *1  The area hidden by the camera housing may increase. 
  *2  The pan/tilt-flip function cannot be activated by clicking live images. When the zoom rati\
o is adjusted to the "TELE" 
side, images will be partially hidden even if the pan/tilt-flip function\
 is activated.
37 
						

							• Network
Network: 10BASE-T/100BASE-TX, RJ45 connector
Resolution:  Aspect ratio: 4:3
     H.264:  1280x960/ 800x600/ VGA(640x480)/ QVGA(320x240),  
max. 30 fps
     MPEG-4:  VGA(640x480)/QVGA(320x240), max. 30 fps
     JPEG (MJPEG):  1280x960/ 800x600/ VGA(640x480)/ QVGA(320x240),  
max. 30 fps
   Aspect ratio: 16:9
     H.264:  1280x720/ 640x360/ 320x180, max. 30 fps
     JPEG (MJPEG): 1280x720/ 640x360/ 320x180, max. 30 fps
   * MPEG-4 is not supported. 
Image compression method*
1 *2:  H.264/MPEG-4
     Image quality: Low/ Normal/ Fine
     Transmission type: Unicast/Multicast
    Video bit rate: 
     Constant bit rate/Best effort: 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/ 
768 kbps/ 1024 kbps/ 1536 kbps/ 2048 kbps/ 3072 kbps/ 4096 kbps/  
*8192 kbps 
     * only in H.264 mode
     Frame rate: 1 fps/ 3 fps/ 5 fps/ 7.5 fps/ 10 fps/ 12 fps/ 15 fps/ 20 fps\
/ 30 fps
   JPEG (MJPEG)
     Image quality:  0 SUPER FINE/ 1 FINE/ 2/ 3/ 4/ 5 NORMAL/ 6/ 7/8/  
9 LOW (10 steps: 0-9)
     Transmission type: PULL/PUSH
Transmission interval:  0.1 fps - 30 fps (JPEG frame rate will be restricted when displaying both JPEG and 
H.264/MPEG-4 images.)
Audio compression method:  G.726 (ADPCM) 32 kbps/16 kbps
   G.711 64 kbps
Bandwidth control:  Unlimited/ 64 kbps/ 128 kbps/ 256 kbps/ 384 kbps/ 512 kbps/ 768 kbps/  
1024 kbps/ 2048 kbps/ 4096 kbps/ 8192 kbps
Protocol:  IPv6: TCP/IP, UDP/IP, HTTP, HTTPS, RTP, FTP, SMTP, DNS, NTP, SNMP, DHCPv6
   IPv4:  TCP/IP, UDP/IP, HTTP, HTTPS, RTSP, RTP, RTP/RTCP, FTP, SMTP, DHCP, 
DNS, DDNS, NTP, SNMP, UPnP
OS*
3, *4:  Microsoft Windows 7
   Microsoft Windows Vista
   Microsoft Windows XP SP3
Browser:  Windows Internet Explorer 9.0 (32-bit)
   Windows Internet Explorer 8.0 (32-bit)
   Windows Internet Explorer 7.0 (32-bit)
   Microsoft Internet Explorer 6.0 SP3
Maximum concurrent access number:  14 (Depends on network conditions)
FTP client:  Alarm image transmission, FTP periodic transmission (When the FTP trans\
mission is 
failed, backup on an optional SDHC/SD memory card is available.)
Multi-screen:  Up to 16 camera images can be displayed simultaneously on a multi-screen. 
(Including the camera itself)
Compatible SDHC/
   SD memory card (option):  Manufactured by Panasonic
   SDHC memory card:  4 GB, 8 GB, 16 GB, 32 GB
   SD memory card:  256 MB, 512 MB, 1 GB, 2 GB (except miniSD card and 
microSD card)
Cellular phone compatibility:  JPEG image, panning/tilting/zoom/focus control, AUX control (by access level)
Mobile terminal compatibility:   iPad, iPhone, iPod touch (As of August, 2011)
  *1  Either H.264 or MPEG-4 is selectable.
  *2  Transmission for 2 streams can be individually set in the same compression method.
  *3  Refer to "Notes on Windows
® / Internet Explorer® versions" (included in the CD-ROM) for further information about 
system requirements for a PC and precautions when using Microsoft Windows 7 or Microsoft Windows Vista.
  *4  When using IPv6 for communication, use Microsoft Windows 7 or Microsoft Windows Vista.
38 
						

							Standard accessories
Installation Guide (this document) ........................................................................\
................................................1 pc.
Warranty card (P model only) ........................................................................\
.......................................................1 pc.
CD-ROM*
1 ........................................................................\
...................................................................................1 pc.
Code label*2 ........................................................................\
................................................................................1 pc.
*1 The CD-ROM contains the operating instructions and different kinds of tool software programs.
*2 This label may be required for network management. The network administrator shall retain the code label. 
The following parts are used during installation procedures.
Front and rear sunshields ........................................................................\
................................................... 1 pc. each
Front/rear sunshield fixing screw ........................................................................\
.......................... 2 pcs. (incl. 1 spare)
8P alarm cable ........................................................................\
............................................................................1 pc.
24 V AC power supply connector kit ........................................................................\
............................................1 pc.
(Power supply connector housing: 1 pc., Contact: 3 pcs.)
    
Optional accessories
Wall Mount Bracket WV-Q122 (E model only)
User License Accessory (For MPEG-4) BB-HCA5A (P model)
BB-HCA5CE (E model, Korea)*
* Required in Korea.
User License Accessory (For H.264) BB-HCA8A (P model)
BB-HCA8CE (E model, Korea)*
* Required in Korea.
39 
						

							For U.S. and Canada:
Panasonic System Communications 
Company of North America, 
Unit of Panasonic Corporation of North America
www.panasonic.com/business/
For customer support, call 1.800.528.6747
Three Panasonic Way, Secaucus, New Jersey 07094 U.S.A.
Panasonic Canada Inc.5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada 
(905)624-5010
www.panasonic.ca
© Panasonic System Networks Co., Ltd. 2011Cs1011-2012       PGQX1058YB       Printed in China
For Europe and other countries:
Panasonic Corporation
http://panasonic.net
Importer's name and address to follow EU rules:
Panasonic Testing Centre
Panasonic Marketing Europe GmbH
Winsbergring 15, 22525 Hamburg F.R.Germany
Information for Users on Collection and Disposal of Old Equipment and us\
ed Batteries
These symbols on the products, packaging, and/or accompanying documents mean that used electric\
al and 
electronic products and batteries should not be mixed with general household waste.
For proper treatment, recovery and recycling of old products and used batteries, please take them to applicable 
collection points, in accordance with your national legislation and the Directives 2002/96/EC and 2006/66/EC.
By disposing of these products and batteries correctly, you will help to save valuable resources and prevent any 
potential negative effects on human health and the environment which could otherwise arise from inappropriate 
waste handling.
For more information about collection and recycling of old products and batteries, please contact your local 
municipality, your waste disposal service or the point of sale where you purchased the items.
Penalties may be applicable for incorrect disposal of this waste, in accordance with national legislation.
For business users in the European Union
If you wish to discard electrical and electronic equipment, please contact your dealer or supplier for further 
information.
[Information on Disposal in other Countries outside the European Union]
These symbols are only valid in the European Union. If you wish to discard these items, please contact your 
local authorities or dealer and ask for the correct method of disposal.
Note for the battery symbol (bottom two symbol examples):
This symbol might be used in combination with a chemical symbol. In this\
 case it complies with the requirement 
set by the Directive for the chemical involved.
Cd