Panasonic Network Camera Wv Sw396a Installation Guide

							Before attempting to connect or operate this product,  
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
Installation Guide
Network Camera
Model No. WV-SW396/WV-SW395
WV-SW396E/WV-SW395E
WV-SW396
(This illustration represents WV-SW396.) 
						

							The lightning flash with arrowhead sym-
bol, within an equilateral triangle, is 
intended to alert the user to the presence 
of uninsulated "dangerous voltage" within 
the product's enclosure that may be of 
sufficient magnitude to constitute a risk of 
electric shock to persons.
The exclamation point within an equilater-
al triangle is intended to alert the user to 
the presence of important operating and 
maintenance (servicing) instructions in the 
literature accompanying the appliance.
CAUTION: TO REDUCE THE RISK OF ELECTRIC SHOCK,DO NOT REMOVE COVER (OR BACK).
NO USER-SERVICEABLE PARTS INSIDE. 
REFER SERVICING TO QUALIFIED SERVICE PERSONNEL.
CAUTION
RISK OF ELECTRIC SHOCK DO NOT OPEN
WARNING:
•  Apparatus shall be connected to a mains socket outlet with 
a protective earthing connection.
•  The mains plug or an appliance coupler shall remain readily  operable.
•  The apparatus should not be exposed to dripping or  splashing and that no objects filled with liquids, such as 
vases, should be placed on the apparatus.
•  All work related to the installation of this product should be  made by qualified service personnel or system installers.
•  For PERMANENTLY CONNECTED APPARATUS provided  neither with an all-pole MAINS SWITCH nor an all-all pole 
circuit breaker, the installation shall be carried out in accor-
dance with all applicable installation rules.
•  The connections should comply with local electrical code.
Power disconnection. Unit with or without ON-OFF switch-
es have power supplied to the unit whenever the power 
cord is inserted into the power source; however, the unit is 
operational only when the ON-OFF switch is in the ON 
position. Unplug the power cord to disconnect the main 
power for all units.
The model number and serial number of this product 
may be found on the surface of the unit.
You  should  note  the  model  number  and  serial  number 
of this unit in the space provided and retain this book as 
a permanent record of your purchase to aid identifica-
tion in the event of theft.
 Model No. 
  Serial No.
NOTE: This equipment has been tested and found to 
comply with the limits for a Class A digital device, pursu-
ant to Part 15 of the FCC Rules. These limits are designed 
to provide reasonable protection against harmful interfer -
ence when the equipment is operated in a commercial 
environment. This equipment generates, uses, and can 
radiate radio frequency energy and, if not installed and 
used in accordance with the instruction manual, may 
cause harmful interference to radio communications.
Operation of this equipment in a residential area is likely 
to cause harmful interference in which case the user will 
be required to correct the interference at his own 
expense.
FCC Caution: To assure continued compliance, (example 
- use only shielded interface cables when connecting to 
computer or peripheral devices). Any changes or modifi-
cations not expressly approved by the party responsible 
for compliance could void the user’s authority to operate 
this equipment.
For U.S.A
For U.S.A
This Class A digital apparatus complies with Canadian ICES-
003.
For Canada
UL listed model No.
WV-SW396/WV-SW395
For U.S. and Canada:
WV-SW396/WV-SW395
For Europe and other countries:
WV-SW396E/WV-SW395E
This product contains a CR Coin Cell Lithium Battery which 
contains Perchlorate Material - special handling may apply.
See www.dtsc.ca.gov/hazardouswaste/perchlorate/
We declare under our sole responsibility that the product to which 
this declaration relates is in conformity with the standard or other 
normative document following the provisions of Directive 2004/108/
EC. Wij verklaren als enige aansprakelijke, dat het product waarop deze 
verklaring betrekking heeft, voldoet aan de volgende norm of ander 
normatief dokument, overeenkomstig de bepalingen van Richtlijn 
2004/108/EC.
Wir erklären in alleiniger Verantwortung, daß das Produkt, auf das 
sich diese Erklärung bezieht, mit der folgenden Norm oder 
normativen Dokument übereinstimmt. Gemäß den Bestimmungen 
der Richtlinie 2004/108/EC. Vi erklærer os eneansvarlige for, at dette produkt, som denne 
deklaration omhandler, er i overensstemmelse med standard eller 
andre normative dokumenter i følge bestemmelserne i direktiv 
2004/108/EC.
Nous déclarons sous notre propre responsabilité que le produit 
auquel se réfère la présente déclaration est conforme á la norme 
spécifiée ou à tout autre document normatif conformément aux 
dispositions de la directive 2004/108/CE. Vi deklarerar härmed vårt fulla ansvar för att den produkt till vilken 
denna deklaration hänvisar är i överensstämmelse med 
standarddokument eller annat normativt dokument som framställs i 
direktiv 2004/108/EC.
Nosotros declaramos bajo nuestra única responsabilidad que el 
producto a que hace referencia esta declaración está conforme con 
la norma u otro documento normativo siguiendo las estipulaciones 
de la directiva 2004/108/CE. Ilmoitamme yksinomaisella vastuullamme, että tuote, jota tämä 
ilmoitus koskee, noudattaa seuraavaa standardia tai muuta 
ohjeellista asiakirjaa, jotka noudattavat direktiivin 2004/108/EC 
säädöksiä.
Noi dichiariamo sotto nostra esclusiva responsabilità che il prodotto 
a cui si riferisce la presente dichiarazione risulta conforme al 
seguente standard o altro documento normativo conforme alle 
disposizioni della direttiva 2004/108/CE. Vi erklærer oss alene ansvarlige for at produktet som denne 
erklæringen gjelder for, er i overensstemmelse med følgende norm 
eller andre normgivende dokumenter som følger bestemmelsene i 
direktiv 2004/108/EC.For Europe
2 
						

							Contents
Important safety instructions ........................................................................\
..................................................................... 4
Limitation of liability  ........................................................................\
................................................................................... 5
Disclaimer of warranty  ........................................................................\
............................................................................... 5
Preface  ........................................................................\
...................................................................................................... 5
About notations  ........................................................................\
......................................................................................... 5
Main functions  ........................................................................\
........................................................................................... 6
About the user manuals  ........................................................................\
............................................................................ 6
System requirements for a PC  ........................................................................\
.................................................................. 7
Trademarks and registered trademarks........................................................................\
..................................................... 8
Copyright  ........................................................................\
................................................................................................... 8
Network security  ........................................................................\
....................................................................................... 8
Precautions  ........................................................................\
............................................................................................... 9
Precautions for installation  ........................................................................\
...................................................................... 12
Major operating controls  ........................................................................\
......................................................................... 14
Insert/remove an SDHC/SD memory card  ........................................................................\
.............................................. 15
Installations/Connections  ........................................................................\
........................................................................ 17
Initialize the camera  ........................................................................\
................................................................................. 27
Using the CD-ROM  ........................................................................\
................................................................................. 28
Configure the network settings  ........................................................................\
............................................................... 31
Troubleshooting  ........................................................................\
....................................................................................... 33
Specifications  ........................................................................\
.......................................................................................... 36
Standard accessories  ........................................................................\
.............................................................................. 39
Optional accessories  ........................................................................\
............................................................................... 39
3 
						

							Important safety instructions
  1)  Read these instructions.
  2)  Keep these instructions.
  3)  Heed all warnings.
  4)  Follow all instructions.
  5)  Clean only with dry cloth.
  6)  Do not block any ventilation openings. Install in accordance with the manufacturer's instructions.
  7) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) 
that produce heat.
  8)  Do not defeat the safety purpose of the polarized or grounding-type plug. A polarized plug has two blades with one 
wider than the other. A grounding type plug has two blades and a third grounding prong. The wide blade or the third 
prong are provided for your safety. If the provided plug does not fit into your outlet, consult an electrician for replace-
ment of the obsolete outlet.
  9)  Protect the power cord from being walked on or pinched particularly at plugs, convenience receptacles, and the point 
where they exit from the apparatus.
 10)  Only use attachments/accessories specified by the manufacturer.
 11)  Use only with the cart, stand, tripod, bracket, or table specified by th\
e manufacturer, or sold with the apparatus. When 
a cart is used, use caution when moving the cart/apparatus combination t\
o avoid injury from tip-over.
S3125A
 12)  Unplug this apparatus during lightning storms or when unused for long pe\
riods of time.
4 
						

							Limitation of liability
THIS PUBLICATION IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, 
INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY 
PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THE THIRD PARTY'S RIGHT.
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANG\
ES ARE 
ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR 
THE CORRESPONDING PRODUCT (S).
    
Disclaimer of warranty
IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY P\
ARTY OR ANY PERSON, EXCEPT FOR 
REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT 
LIMITED TO BELOW:
 (1) ANY DAMAGE AND LOSS, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL 
OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;
 (2)  PERSONAL INJURY OR ANY DAMAGE CAUSED BY INAPPROPRIATE USE OR NEGLIGENT OPERATION OF THE 
USER;
 (3)  ALL MALFUNCTIONS OR TROUBLES FROM UNAUTHORIZED DISASSEMBLE, REPAIR OR MODIFICATION OF THE 
PRODUCT BY THE USER, REGARDLESS OF THE CAUSE OF THE MALFUNCTION OR TROUB\
LE;
 (4)  INCONVENIENCE OR ANY LOSS ARISING WHEN IMAGES ARE NOT DISPLAYED, DUE TO ANY REASON OR 
CAUSE INCLUDING ANY FAILURE OR PROBLEM OF THE PRODUCT;
 (5)  ANY PROBLEM, CONSEQUENTIAL INCONVENIENCE, OR LOSS OR DAMAGE, ARISING OUT\
 OF THE SYSTEM 
COMBINED BY THE DEVICES OF THIRD PARTY;
 (6)  ANY CLAIM OR ACTION FOR DAMAGES, BROUGHT BY ANY PERSON OR ORGANIZATION BEING A PHOTOGENIC 
SUBJECT, DUE TO VIOLATION OF PRIVACY WITH THE RESULT OF THAT SURVEILLANCE-CAMERA'S PICTURE, 
INCLUDING SAVED DATA, FOR SOME REASON, BECOMES PUBLIC OR IS USED FOR ANY PURPOSE;
 (7)  LOSS OF REGISTERED DATA CAUSED BY ANY FAILURE.
    
The network camera WV-SW396/WV-SW395 is designed to operate using a PC on a network (10BASE-T/100BASE\
-TX). 
By connecting to a network (LAN) or the Internet, images and audio from the camera can be monitored on a PC via a net-
work. 
Note:
	 •	 It	 is	 necessary	 to	 configure	 the	 network	 settings	 of	 the	 PC	 and	 its	 network	 environment	 to	 monitor	 images	 from	 the	 camera on the PC. It is also necessary to install a web browser on the PC. 
 
    
Preface
About notations
The following notations are used when describing the functions limited for specified models.
The functions without the notations are supported by all models.
SW396:The functions with this notation are available when using the model WV-SW396.
SW395:The functions with this notation are available when using the model WV-SW395.
    
5 
						

							Main functions
H.264/MPEG-4 and JPEG triple encoding
H.264/MPEG-4 stream and JPEG (MPEG) outputs can be simultaneously provided. 
* Either H.264 or MPEG-4 is selectable. 
Introduction of Super Dynamic (MEGA Super Dynamic)
(☞ Operating Instructions (included in the CD-ROM))
MEGA Super Dynamic compensates brightness on a pixel-to-pixel basis so t\
hat it produces clearer images even if objects 
have various illumination intensities. 
Black & white function
Images will be displayed clear even at night since the camera will be au\
tomatically switched from the color mode to the 
black and white mode under low illumination condition. 
Megapixel-compatible lens and high accuracy preset position function
A single camera provides wide area monitoring. 
The camera can be installed not only on the ceiling but also on the wall\
When using an optional mounting bracket, pendant-type installation on a \
ceiling or embedded mounting on a wall is avail-
able.
Power over Ethernet Plus function
When connecting with a PoE+ (Power over Ethernet Plus) device, power will be supplied by simply connecting a LAN cab\
le.
(IEEE802.3at compliant)
Interactive communication with audio
By using the audio output connector and the microphone in connector, receiving audio from the cameras on a PC and 
transmitting audio from the PC to the cameras is available.
SDHC/SD memory card slot equipped
It is possible to save H.264 videos and JPEG images on the SDHC/SD memor\
y card manually at an alarm occurrence, 
during the period of the schedule, or on a web browser. It is also possible to save JPEG images at a network failure occur-
rence. (Download is possible.)
(Recommended SDHC/SD memory card ☞ page 38)
Auto tracking function with a smooth changing between panning, tilting a\
nd zoom 
SW396
It is possible to perform a smooth changing between panning, tilting and\
 zoom.
* The accuracy with the auto tracking function depends on the installation location. Make sure that the installation location 
is appropriate in advance.
About the user manuals
There are 2 sets of operating instructions for the WV-SW396, WV-SW395 (P model), WV-SW396E, WV-SW395E (E model) 
as follows. 
	 •	 Installation	Guide:	Explains	how	to	install	and	connect	devices,	as	well	as	how	to	connect	and	configure	the	network.	
	 •	 Operating	 Instructions	(included	in	the	 CD-ROM):	 Explains	how	to	perform	 the	settings	 and	how	 to	operate	 this	camera. 	
Adobe
® Reader® is required to read these operating instructions on the provided CD-ROM.
When the Adobe Reader is not installed on the PC, download the latest Ad\
obe Reader from the Adobe web site and install 
it.
"WV-SW396, WV-SW395" or "SW396, SW395" shown in the instructions and illustrations used in these operating instruc-
tions indicates the WV-SW396, WV-SW395, WV-SW396E, WV-SW395E.
The screens used in these operating instructions show the cases of P models.
6 
						

							System requirements for a PC
CPU: Intel® CoreTM 2 Duo 2.4 GHz or faster recommended
Memory:  512 MB or more (A minimum of 1 GB memory is required when using Microsoft® Windows® 7 or 
Microsoft® Windows Vista®.)
Network interface:  10BASE-T/100BASE-TX 1 port
Audio interface:  Sound card (when using the audio function)
Monitor:  Image capture size: 1024x768 pixels or more
  Color: 24-bit True color or better
OS:  Microsoft
® Windows® 7
  Microsoft® Windows Vista®
 Microsoft® Windows® XP SP3
Web browser:  Windows® Internet Explorer® 9.0 (32-bit)
  Windows® Internet Explorer® 8.0 (32-bit)
  Windows® Internet Explorer® 7.0 (32-bit)
  Microsoft® Internet Explorer® 6.0 SP3
Others:  CD-ROM drive
  (It is necessary to read the operating instructions and use the software on the provided CD-ROM.)
  DirectX
® 9.0c or later
  Adobe® Reader®
 (It is necessary to view the PDF file on the provided CD-ROM.)
Important:
	 •	 When	 using	 a	 PC	 that	 does	 not	 meet	 the	 above	 requirements,	 displaying	 of	 images	 may	 become	 slower	 or	 the	 web	 browser may become inoperable.
	 •	 Audio	may	not	be	heard	if	a	sound	card	is	not	installed	on	a	PC.	Audio	may	be	interrupted	depending	on	the	network	 environment.
	 •	 Microsoft	 Windows	 7	 Starter,	 Microsoft	 Windows	 Vista	 Starter	 and	 Microsoft	 Windows	 XP	 Professional	 64-bit	 Edition	 are not supported.
	 •	 When	using	IPv6	for	communication,	use	Microsoft	Windows	7	or	Microsoft	Windows	Vista.
 
Note:
	 •	 Refer	 to	 "Notes	 on	 Windows® / Internet Explorer® versions" on the provided CD-ROM for further information about 
system requirements for a PC and precautions when using Microsoft Windows 7 or Microsoft Windows Vista. 
	 •	 If	using	Microsoft	Windows	 X P,	screen	tearing*	may	occur	when	the	shooting	scene	drastically	changes	(for	example,	
while shooting fast-moving subjects or while controlling panning/tilting) due to the GDI restrictions of the OS. 
  *  A phenomenon in which portions of the screen are displayed out of alignment
	 •	 For	information	on	the	operation	verification	of	the	supported	operating	systems	and	web	browsers,	refer	to	our	web- site at http://panasonic.net/pss/security/support/index.html.
 
    
7 
						

							Trademarks and registered trademarks
	 •	 Microsoft,	Windows,	Windows	Vista,	Internet	Explorer,	ActiveX,	and	DirectX	are	either	registered	trademarks	or	trade-
marks of Microsoft Corporation in the United States and/or other countries.
	 •	 Microsoft	product	screen	shot(s)	reprinted	with	permission	from	Microsoft	Corporation.
	 •	 Intel	and	Intel	Core	 are	trademarks	or	registered	trademarks	of	Intel	Corporation	in	the	United	States	and	other	coun-
tries.
	 •	 Adobe,	the	Adobe	logo,	and	Reader	 are	either	registered	trademarks	or	trademarks	of	Adobe	Systems	Incorporated	in	
the United States and/or other countries.
	 •	 SDHC	Logo	is	a	trademark	of	SD-3C,	LLC.
	 •	 iPad,	iPhone,	and	iPod	touch	are 	trademarks	of	Apple	Inc.,	registered	in	the	U.S.	and	other	countries.
	 •	 All	other	trademarks	identified	herein	are 	the	property	of	their	respective	owners.
    
Copyright
Distributing, copying, disassembling, reverse compiling and reverse engineering of the software provided with this product 
are all expressly prohibited. In addition, exporting any software provided with this product violating export laws is prohibited. 
    
Network security
As you will use this unit connected to a network, your attention is call\
ed to the following security risks. 
  q  Leakage or theft of information through this unit
  w  Use of this unit for illegal operations by persons with malicious intent\
  e  Interference with or stoppage of this unit by persons with malicious intent
It is your responsibility to take precautions such as those described below to protect yourself against the above network 
security risks. 
	 •	 Use	this	unit	in	a	network	secured	by	a	firewall,	etc.	
	 •	 If	this	unit	is	connected	to	a	network	that	includes	PCs,	make	sure	that	the	system	is	not	infected	by	computer	viruses	 or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.).
	 •	 Protect	 your	 network	 against	 unauthorized	 access	 by	 restricting	 users	 to	 those	 who	 log	 in	 with	 an	 authorized	 user	 name and password. 
	 •	 Apply	measures	such	as	user	authentication	to	protect	your	network	against	leakage	or	theft	of	information,	including	 image data, authentication information (user names and passwords), alarm mail information, FTP server information 
and DDNS server information.
	 •	 After	the	unit	is	accessed	by	the	administrator,	make	sure	to	close	the	browser.	
	 •	 Change	the	administrator	password	periodically.	
	 •	 Do	not	install	the	camera	in	locations	where	the	camera	or	the	cables	can	be	destroyed	or	damaged	by	persons	with	 malicious intent. 
8 
						

							Precautions
Refer installation work to the dealer.
Installation work requires technique and experiences. 
Failure to observe this may cause fire, electric shock, 
injury, or damage to the product. 
Be sure to consult the dealer. 
Stop the operation immediately when something is 
wrong with this product. 
When smoke goes up from the product, the smell of 
smoke comes from the product, or the exterior of the 
product has deteriorated, continued use will cause a fire 
or fall of the product resulting in injury, or damage to the 
product. 
Do not attempt to disassemble or modify this prod-
uct. 
Failure to observe this may cause fire or electric shock. 
Consult the dealer for the repair or inspections. 
Do not insert any foreign objects. 
This could permanently damage the product. 
Turn the power off immediately and contact qualified ser-
vice personnel for service. 
Select an installation area that can support the total 
weight. 
Selecting an inappropriate installation surface may cause 
this product to fall down or topple over, resulting in injury. 
Installation work shall be started after sufficient reinforce-
ment. 
Periodic inspections shall be conducted. 
Rust on the metal parts or screws may cause a fall of the 
product resulting in injury or accidents. 
Consult the dealer for the inspections. 
Do not use this product in an inflammable atmo-
sphere. 
Failure to observe this may cause an explosion resulting in 
injury. 
Avoid installing this bracket in the locations where 
salt damage occurs or corrosive gas is produced. 
Otherwise, the mounting portions will deteriorate and acci-
dents such as a fall of the product may occur. 
The measures of protection against a fall of this 
product shall be taken. 
Failure to observe this may cause a drop resulting in injury 
or accidents. 
The exclusively designed mount bracket shall be 
used.
Failure to observe this may cause a drop resulting in injury 
or accidents.
Use the exclusively designed mount bracket for installation.
The screws and bolts must be tightened to the 
specified torque.
Failure to observe this may cause a drop resulting in injury 
or accidents.
Do not install this product in locations subject to 
vibration.
Loosening of mounting screws or bolts may cause a fall of 
the product resulting in injury or accidents.
Do not strike or give a strong shock to this product.
Failure to observe this may cause fire or injury.
Turn the power off when do wiring of this product. 
Failure to observe this may cause electric shock. In addi-
tion, short circuit or wrong wiring may cause fire. 
Do not rub the edges of metal parts with your hand. 
Failure to observe this may cause injury. 
Do not touch the main body while this product is 
panning/tilting.
Fingers may be caught up in the moving part, and that 
may result in injury.
Keep SDHC/SD memory cards (option) away from 
infants and children.
Otherwise, they may swallow the cards by mistake.
In this case, consult a doctor immediately.
The measures of protection against snowfall shall 
be taken. 
Weight of snow may cause a fall of the product resulting 
in injury or accidents. 
Protect the product against snowfall by installing under 
eaves. 
Install this product in a location high enough to 
avoid people and objects from bumping the product. 
Failure to observe this may cause injury. 
Do not hang down from this product or use this 
product as a pedestal. 
Failure to observe this may cause injury or accidents. 
Do not touch this product, the power cable or the 
connected cables during thunder. 
(Including during installation work)
Failure to observe this may cause electric shock.
    
9 
						

							Do not damage the power cable. 
Do not damage, fabricate, twist, stretch, bundle, or forci-
bly bend the power cable. Do not place heavy objects. 
Keep away from heat sources. 
Use of the damaged power cable may cause electric 
shock, short circuit, or fire. 
Consult the dealer for repair.
Do not install this product on a place that is greatly 
influenced by wind. 
Installation on a place where the wind speed is 40 m 
{131.23 feet} or more per second may cause a fall of the 
product resulting in injury or accidents. 
Turn the power off when cleaning this product. 
Failure to observe this may cause injury. 
[Precautions for use]
This product has no power switch. 
When turning off the power, disconnect the power supply 
from the 24 V AC power supply or the PoE+ device. When 
using both the 24 V AC power supply and the PoE+ device 
for power supply, disconnect both the connections.
To keep on using with stable performance
Do not use this product in hot and humid conditions for a 
long time. Failure to observe this causes component deg-
radation resulting in life shortening of this product. 
Do not expose this product to direct heat sources such as 
a heater. 
Do not touch the dome cover with your bare hands. 
A dirty dome cover causes deterioration of picture quality. 
Handle this product with care. 
Do not drop this product, nor apply shock or vibration to 
the product. Failure to observe this may cause trouble.
Do not give a strong shock to the dome cover. 
It may cause damage or water exposure.
About the PC monitor
When displaying the same image on the PC monitor for a 
long time, the PC monitor may be damaged.
It is recommended to use a screen-saver. 
When an error is detected, this product will restart 
automatically. 
This product will be inoperable for around 2 minutes after 
the restart just as when the power is turned on. 
Product disposal/transfer
Data saved on this product or a storage device used with 
this product may lead to personal information leakage. 
When it is necessary to dispose or give this product to 
someone, even when for repair, make sure that there is no 
data on this product.
Cleaning this product body
Be sure to turn off the power before cleaning. Failure to 
observe this may cause injury. Do not use strong abrasive 
detergent when cleaning this product. Otherwise, it may cause 
discoloration. When using a chemical cloth for cleaning, read 
the caution provided with the chemical cloth product.
Important:
	 •	 The	 camera	position	 may	be	moved	 inadvertently	 while	
cleaning the camera body. Restart the product or 
refresh the camera position (position refresh) to correct 
the camera position. Refer to the Operating Instructions 
(included in the CD-ROM) for further information. 
 
Transmission interval
Image transmission interval may become slow depending 
on the network environment, PC performance, shooting 
subject, access number, etc. 
When the following message appears on the screen 
during use
CAUTION:
POWER SUPPLY IS ONLY  
INTENDED FOR USE OF  
POE+(CLASS4) HUB 
-IEEE802.3AT COMPLY
OR
AC24V MIN3.0A CLASS2  
SUPPLY
The product may not be connected to a proper power-
supply device. Check whether the power supply device in 
use is compatible with PoE+ (IEEE802.3at compliant). Or 
use 24 V AC power supply. 
What to do if "WARMING UP-PLEASE WAIT" 
appears on the display.
This message indicates that the temperature inside the 
camera has become extremely low. 
In such a case, wait until the heater unit of the camera 
raises the internal temperature (for around 2 hours or more 
in low temperatures below –10 ºC {14 ºF}), and turn on 
the power again. 
About SDHC/SD memory card
	 •	 Before inserting the SDHC/SD memory card, turn off 
the power of this product first. Otherwise, it may 
cause malfunction or damage data recorded on the 
SDHC/SD memory card. 
   Refer to page 15 for descriptions of how to insert/
remove an SDHC/SD memory card. 
	 •	 When	 using	 an	 unformatted	 SDHC/SD	 memory	 card,	 format it using this product. Recorded data on the 
SDHC/SD memory card will be deleted when format-
ted. If an unformatted SDHC/SD memory card or an 
SDHC/SD memory card formatted with other devices 
is used, this product may not work properly or perfor -
mance deterioration may be caused. Refer to the 
Operating Instructions (included in the CD-ROM) for 
how to format a SDHC/SD memory card. 
10