Panasonic Network Camera Management System Installation Guide

							31 [For assistance, please call: 1-800-272-7033]Installation/Troubleshooting
The POWER indicator is 
blinking green. The firmware is damaged. Take the following steps to update the 
firmware. (Connect this product and the PC using a wire 
connection. Firmware cannot be updated on a wireless 
connection.)
When blinking quickly: 0.4 second intervals
1 Cut the power to this product.
2 Turn on the power while holding the FACTORY DEFAULT 
RESET button on the rear of this product.
 
(see page 117 of Operating Instructions on the CD-ROM for 
the location of the button)
3 After about 5 seconds when the POWER indicator has turned 
off, release the FACTORY DEFAULT RESET button.
 
The POWER indicator should blink green again.
4Enter http://192.168.0.254:8080 into the web browsers 
address bar (http://bbhgw.webpage cannot be used).
5 Update when the update firmware window is displayed (see 
page 
102 of Operating Instructions on the CD-ROM)
When blinking slowly: 1 second intervals
1Enter http://192.168.0.254:8080 into the web browsers 
address bar (http://bbhgw.webpage cannot be used).
2 Update when the update firmware window is displayed (see 
page 
102 of Operating Instructions on the CD-ROM).
The system has 
detected a conflict for 
IP address with the 
system having 
hardware address 
XX:XX:XX:XX:XX:XX 
or Another device on 
your TCP/IP Internet, 
which has the physical 
address 
XX:XX:XX:XX:XX:XX, is 
currently using the 
same IP address 
(XXX.XXX.XXX.XXX). 
Your TCP/IP network 
interface has been shut 
down. is displayed in 
the dialog box. Turn off all the devices. Turn on this product and then the PC.
 Check that all the PCs are set to Obtain IP Address 
Automatically.
 Check that the available address range and each of the IP 
addresses of the specific devices in the network do not overlap.
After clicking [Restart] 
on the setup page, the 
basic setup page is not 
displayed. Click the web browsers refresh button.
 After restarting the PC, access the setup page again.
The password to 
access the setup page 
has been forgotten. Push the FACTORY DEFAULT RESET button, and initialize this 
product (see page 
117 of Operating Instructions on the CD-ROM 
for the location of the button). The settings are returned to factory 
default. Reset the user name and password.
Problem Cause and Remedy 
						

							Panasonic Consumer Electronics Company, 
Division of Panasonic Corporation of North America
PSQX3486XB    KK1104GJ3056
2004 Panasonic Communications Co., Ltd. All Rights Reserved.
Panasonic Puerto Rico, Inc.
Carefully pack your unit, preferably in the original carton.
Attach a letter, detailing the problem, to the outside of the carton.
Symptom
The information in this document is subject to change without notice.
Send the unit to an authorized servicenter, prepaid and adequately insur\
ed.
Do not send your unit to the Panasonic Consumer Electronics Company list\
ed below or to executive 
or regional sales offices. These locations do not repair consumer produc\
ts.
When you ship the product
Panasonic Servicenters are listed in the servicenter directory.
Call 1-800-272-7033 for the location of an authorized servicenter.
This product is designed for use in the United States of America. Sale o\
r use of this product 
in other countries/areas may violate local laws.
For product service
Copyright:This material is copyrighted by Panasonic Communications Co., Ltd., and may be reproduced for 
internal use only. All other reproduction, in whole or in part, is prohibited without the written 
consent of Panasonic Communications Co., Ltd.