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Panasonic Network Camera Management System Bbhgw700a Operating Instructions

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Page 101

101 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
3.3.8 Confirming Network Connection
The Ping function allows you to check if each device on the WAN (Internet) side or LAN (Home) side 
is connected to this product on a TCP/IP network. When a device is connected successfully, Success!  
is displayed.
Notes
 Even if the website can be accessed, sometimes it cannot respond to the Ping.
 When the host name cannot be found in the DNS, XXX is not found is displayed.
 An IPv6...

Page 102

Operating Instructions
102
3.4 Getting Information
3.4.1 Getting Network Information
This page displays information that is useful when contacting an authorized servicenter, such as 
Network Status, UPnP Port Mapping Table and Camera Status.
Network Status and IPv6 Network Status
These pages show hardware and software version information for IPv4 and IPv6 connections. This 
information is useful when contacting an authorized servicenter.
Note
When [Save] at the bottom of the page is clicked, the file...

Page 103

103 [For assistance, please call: 1-800-272-7033]Operating Instructions
FunctionsDeleting UPnP™ port mapping registered information
This function allows you to delete the UPnP™ port mapping table registered on this product. The whole 
of the table will be deleted by clicking the delete table button.
Take the following steps to delete the registered UPnP™ port mapping table:
Notes
 Even if Windows/MSN Messenger is shutdown, UPnP™ port mapping can sometimes 
remain. Therefore, when the number of UPnP™...

Page 104

Operating Instructions
104
Camera Status
This function displays the registered information of cameras connected to this product. The maximum 
number of cameras is 16. These are cameras that have been setup automatically. The information for 
cameras setup manually is not displayed. Take the following steps to check the camera information.
1.Click [Status] on the setup page.
2.Click [Display] Camera Status. 

Page 105

105 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
3.4.2 Viewing Logs
This function displays the various logs created by this product. The logs are displayed from the most 
recent first, and when full, they are deleted and replaced by new logs.
Notes
 It is important to always use your user name and password for authentication when using this 
product.
 Access information (user name/password), this products setup information, application setup 
information, logs and other...

Page 106

Operating Instructions
106
Headings Displayed
Connection Log
The connection, disconnection and authentication logs during PPPoE or DHCP connection are 
displayed. You can check the connecting IP address in the connection log. 100 logs can be displayed 
on 1 page and 400 can be recorded in total. When there are more than 100 logs, select the page 
number at the bottom of the page and search for the required log.
No.This is the log number. Numbers are attributed from the most recent.
TimestampThe time when...

Page 107

107 [For assistance, please call: 1-800-272-7033]Operating Instructions
Functions
Viewnetcam.com Log
This function allows you to display data communication logs to/from the Viewnetcam.com server. 100 
logs can be displayed on 1 page and 400 can be recorded in total. 
VPN (PPTP) Connection Log
This function allows you to register up to 400 VPN (PPTP) Logs. 100 logs can be displayed on 1 page 
and 400 can be recorded in total.
Mail Transmission Log
This function allows you to view the history of mail...

Page 108

Operating Instructions
108
3.4.3 Support
The support function allows you to get product and support information from the Internet.
3.4.4 Help
The help function explains each heading on the setup page. 
Note
You can also view help by clicking on each heading on that setup page.
1.Click [Support] on the menu page.
2.Click the URL for product information or 
support information
.
 The website is displayed.
Example of support information website
1.Click [Help] on the setup page.
2.Select the heading you...

Page 109

109 [For assistance, please call: 1-800-272-7033]Operating Instructions
Other 
Information
4Other Information
4.1 Factory Default
There is a FACTORY DEFAULT RESET button on the rear of this product. Push this button to initialize 
the settings.
4.1.1 Factory Default
If you have forgotten your password or want to return the settings to factory default (see page 131), 
push the FACTORY DEFAULT RESET button for 1 second.
Notes
 Pushing the FACTORY DEFAULT RESET button will delete the current settings and...

Page 110

Operating Instructions
110
4.2 UPnP™ Setup on your PC
This product allows you to use applications and devices that support UPnP™. The UPnP™ function 
can be used from either a wire-connected PC or wirelessly connected PC.
UPnP™
Conforming to UPnP™ Forum IGD (Internet Gateway Device), UPnP™ is compatible with the NAT 
traversal function
*. Therefore, Windows/MSN Messenger can be used simultaneously on several PCs 
connected to the LAN side of this product.
*NAT traversal function 
This is a series of...
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