Panasonic Network Camera Management System Bbhgw700a Operating Instructions

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Functions
3.3.8 Confirming Network Connection
The Ping function allows you to check if each device on the WAN (Internet) side or LAN (Home) side 
is connected to this product on a TCP/IP network. When a device is connected successfully, Success!  
is displayed.
Notes
 Even if the website can be accessed, sometimes it cannot respond to the Ping.
 When the host name cannot be found in the DNS, XXX is not found is displayed.
 An IPv6 address cannot be entered.
1.Click [Ping] on the setup page.
2.Enter the IP address (e.g. 192.168.0.1) or 
host name of the device you would like to 
check
.
 Click [Cancel] to return the IP address or 
host name fields to a blank field.
3.Click [Ping].
 When a device is connected successfully, 
the window on the right is displayed.
 When there is no response from the 
specified IP address, the window on the 
right is displayed. 
						

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3.4 Getting Information
3.4.1 Getting Network Information
This page displays information that is useful when contacting an authorized servicenter, such as 
Network Status, UPnP Port Mapping Table and Camera Status.
Network Status and IPv6 Network Status
These pages show hardware and software version information for IPv4 and IPv6 connections. This 
information is useful when contacting an authorized servicenter.
Note
When [Save] at the bottom of the page is clicked, the file download window is displayed. Specify 
the Location and File Name, and save the contents displayed.
UPnP™ Port Mapping Table
UPnP™ port mapping information registered on this product is displayed. Up to 128 pieces of 
information can be displayed. When restarting this product, UPnP™ port mapping registration 
information is deleted.
UPnP™ port mapping information can be checked by following the steps below:
Headings Displayed
Registered UPnP™ port mapping information
1.Click [Status] on the setup page.
 When displaying IPv6 Network Status, click 
IPv6 Setup on the menu page before 
clicking Status.
2.Click [Display] Network Status.
 Click [Display] IPv6 Network Status for IPv6 
network information.
1.Click [Status] on the setup page.
2.Click [Display] UPnP Port Mapping Table.
No.The maximum number of UPnP™ port mapping registrations is 128.
Two types of status are shown below:
1 When IGD in UPnP in Options is set to Enable, No. of Current 
Registrations/128 is displayed in the No. column.
2 When IGD in UPnP in Options is set to Disable, 0/128 is 
displayed in the No. column. 
						

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FunctionsDeleting UPnP™ port mapping registered information
This function allows you to delete the UPnP™ port mapping table registered on this product. The whole 
of the table will be deleted by clicking the delete table button.
Take the following steps to delete the registered UPnP™ port mapping table:
Notes
 Even if Windows/MSN Messenger is shutdown, UPnP™ port mapping can sometimes 
remain. Therefore, when the number of UPnP™ port mapping registrations exceeds the 
maximum of 128, those new registrations are ignored and Windows/MSN Messenger 
cannot be used. In that case, delete the port mapping table once.
 When the registered UPnP™ port mapping information is deleted and the connection is cut 
while Windows/MSN Messenger is activated, shut Windows/MSN Messenger down once 
and restart it again. Windows/MSN Messenger will not work by simply signing in again.
StatusDisplays whether port mapping is enabled or disabled.
ClientThe clients IP address is displayed.
ProtocolThe protocol, which is subject of the set information, is displayed. 
Either TCP or UDP is displayed.
External PortThe external (WAN side) port number in the set port information is 
displayed.
Internal PortThe client sides port number in the set port information is displayed.
Remote HostWhen the client requests additional ports from a specified network 
device, the devices host IP address is displayed. If there is no 
access control, 
 is displayed.
Valid Time (sec)When an valid time is set for the registered UPnP™ port by the 
client, that valid time is displayed in seconds. When an valid time is 
not set, indefinite is displayed.
Time StampThe time when the client first registered using UPnP™ is displayed.
The time is calculated based on the PCs clock. If the time looks 
incorrect, adjust your clocks settings.
ExplanationInformation sent from applications is displayed.
1.Click [Delete Table] on the UPnP port mapping 
table page
.
 A window indicating that the table has been 
deleted is displayed. 
						

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Camera Status
This function displays the registered information of cameras connected to this product. The maximum 
number of cameras is 16. These are cameras that have been setup automatically. The information for 
cameras setup manually is not displayed. Take the following steps to check the camera information.
1.Click [Status] on the setup page.
2.Click [Display] Camera Status. 
						

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Functions
3.4.2 Viewing Logs
This function displays the various logs created by this product. The logs are displayed from the most 
recent first, and when full, they are deleted and replaced by new logs.
Notes
 It is important to always use your user name and password for authentication when using this 
product.
 Access information (user name/password), this products setup information, application setup 
information, logs and other system management information is the responsibility of the customer. 
Access to this information should be limited to users or user groups, and third parties should not 
be allowed to refer to, modify, delete or copy this information. Information such as user name, 
password, setup and management information should be kept confidential.
 The log time is calculated based on the clock of the PC that monitors the log. If the time looks 
incorrect, adjust your clocks settings and re-display the log.
 When restarting, log information is deleted.
 By clicking [Save] at the bottom of each display page, the file download window is displayed. 
Specify the Location and File Name, and Save the contents displayed.
Filtering Log and IPv6 Filtering Log
This function allows packet information to be registered, if the packet is processed by the entry 
checked in [Log Output] on the packet filtering page. Packet information such as filter number, status, 
direction, and source/destination port number, up to 4000 pieces of information can be viewed. When 
connecting using IPv6, it is possible to view IPv6 filtering logs.
Note
When the filter number of the log is displayed as P-P, SHR, W-C, W-P, STL, STL 
(Ident), SPI, DoS, or GOR, easy security settings filtering is being displayed. See pages 
64 and 69 for more details.
UPnP™ Log (General) and UPnP™ Log (CP)
The UPnP™ logs (general) function allows you to display a list of logs of port mapping additions, 
deletions, and failures. The UPnP™ logs (CP function) function allows you to display a list of logs of 
UPnP™ CP function port mapping additions, deletions, and failures. The maximum number of saved 
logs and the maximum number of logs on one page is 400.
1.Click [Log] on the setup page.
2.Click [Display] Filtering Log.
3.Click [Reload] to display the latest log page.
 To delete a recorded log, click [Delete].
1.Click [Log] on the setup page.
2.Click [Display] UPnP Log.
3.Click [Reload] to display the latest log page.
 To delete a recorded log, click [Delete]. 
						

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Headings Displayed
Connection Log
The connection, disconnection and authentication logs during PPPoE or DHCP connection are 
displayed. You can check the connecting IP address in the connection log. 100 logs can be displayed 
on 1 page and 400 can be recorded in total. When there are more than 100 logs, select the page 
number at the bottom of the page and search for the required log.
No.This is the log number. Numbers are attributed from the most recent.
TimestampThe time when this product performed the port operation is 
displayed. The time is calculated based on the PCs clock. If the time 
looks incorrect, adjust your clocks settings.
EventThe content of the port operation is displayed. The message 
displayed is one of the following:
 [Port addition]: Port was added.
 [Port addition failure]: Port was not added.
 [Port removal]: Port was deleted.
 [Port removal (by user operation)]: Port was deleted by the user.
 [Port removal failure]: Port was not deleted.
 [All port removal (by user operation)]: All ports were deleted by 
the user.
 [Auto port removal (by user operation)]: The time set in Automatic 
deletion of UPnP port mapping has passed.
 [Auto port removal (by application setting)]: The time specified by 
the application in use has passed.
 [Port addition failure (only permanent)]: Port was not added.
 [Port addition failure (require same port for internal/external)]: 
Port was not added.
Client (IP Address, Port)The client sides IP address and port number in the specified port 
information is displayed.
ProtocolThe protocol for the specified information is displayed. TCP or UDP 
is displayed.
External PortThe external (WAN side) port number in the specified port 
information is displayed.
1.Click [Log] on the setup page.
2.Click [Display] Connection Log. 
						

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Functions
Viewnetcam.com Log
This function allows you to display data communication logs to/from the Viewnetcam.com server. 100 
logs can be displayed on 1 page and 400 can be recorded in total. 
VPN (PPTP) Connection Log
This function allows you to register up to 400 VPN (PPTP) Logs. 100 logs can be displayed on 1 page 
and 400 can be recorded in total.
Mail Transmission Log
This function allows you to view the history of mail transmission. 100 logs can be displayed on 1 page 
and 400 can be recorded in total.
VPN (IPsec) Connection Log
This function allows you to view the VPN (IPsec) logs. 100 logs can be displayed on 1 page and 400 
can be recorded in total.
1.Click [Log] on the setup page.
2.Click [Display] Viewnetcam.com Log.
1.Click [Log] on the setup page.
2.Click [Display] VPN (PPTP) Connection Log.
1.Click [Log] on the setup page.
2.Click [Display] Mail Transmission Log.
1.Click [Log] on the setup page.
2.Click [Display] VPN (IPsec) Connection Log. 
						

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3.4.3 Support
The support function allows you to get product and support information from the Internet.
3.4.4 Help
The help function explains each heading on the setup page. 
Note
You can also view help by clicking on each heading on that setup page.
1.Click [Support] on the menu page.
2.Click the URL for product information or 
support information
.
 The website is displayed.
Example of support information website
1.Click [Help] on the setup page.
2.Select the heading you want to research. 
						

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Other 
Information
4Other Information
4.1 Factory Default
There is a FACTORY DEFAULT RESET button on the rear of this product. Push this button to initialize 
the settings.
4.1.1 Factory Default
If you have forgotten your password or want to return the settings to factory default (see page 131), 
push the FACTORY DEFAULT RESET button for 1 second.
Notes
 Pushing the FACTORY DEFAULT RESET button will delete the current settings and return them to 
the default settings.
 When using the DHCP server function (see page 74), restart all LAN (Home) side PCs connected 
to this product.
 Initializing using the FACTORY DEFAULT RESET button and Factory Default on the menu page 
perform the same operation.
 Applications cannot be initialized. When initializing this product, all applications are disabled. 
Execute the application function on the setup page.
4.1.2 Restart
When the power indicator is blinking red (see Installation/Troubleshooting on page 30), restart this 
product. Removing the AC plug from the outlet and re-inserting it, allows you to restart this product 
without any effect on the settings.
Notes
 When using the DHCP server function (see page 74), restart all LAN (Home) side PCs connected 
to this product.
 When this product is restarted, applications will remain in the current status (executed or disabled).
FACTORY DEFAULT RESET button 
						

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4.2 UPnP™ Setup on your PC
This product allows you to use applications and devices that support UPnP™. The UPnP™ function 
can be used from either a wire-connected PC or wirelessly connected PC.
UPnP™
Conforming to UPnP™ Forum IGD (Internet Gateway Device), UPnP™ is compatible with the NAT 
traversal function
*. Therefore, Windows/MSN Messenger can be used simultaneously on several PCs 
connected to the LAN side of this product.
*NAT traversal function 
This is a series of functions that, after a network recognition application detects that it is working 
under the NAT device, distinguishes external IP addresses and sets port mapping which forwards 
packets from the outside port to the inside port.
UPnP™ Compatible OSs
OSs that are compatible with the UPnP™ function, are as follows:
 Windows XP
 Windows Me
Note
Windows 2000 and Windows 98SE can use this products UPnP™ function by using MSN 
Messenger, however it is not officially compatible with the UPnP™ and therefore cannot be 
guaranteed.
UPnP™ Compatible Applications
Applications that are compatible with the UPnP™ function are as follows:
 MSN Messenger 6.1, Windows Messenger 4.7 (Windows XP)
Windows Messenger is included with Windows XP as standard, and MSN Messenger can be 
downloaded from Microsoft®s website. MSN Messenger has functions such as Instant 
Message, Voice Chat, Webcam, Sending Files and Pictures, Remote Assistant, Application 
Sharing, Whiteboard and Telephone.
 MSN Messenger 6.1 (other than Windows XP)
Can be used on Windows 2000 or Windows 98SE/Me. MSN Messenger has functions such as 
Instant Message, Voice Chat, Sending Files and Pictures, and Telephone.
Notes
 It is necessary to have DirectX® 8.1 or later installed on the PC using Windows/MSN 
Messenger.
 When using the Telephone function, it is necessary to update Windows Messengers audio 
related firmware from Microsofts website.
Number of PCs that can Use the UPnP™ Function
The number of PCs that can use the UPnP™ function depends on the application in use.
Note
The maximum number of port mappings that can be set in UPnP™ setup is 128.