Panasonic Network Camera Kx Hcm8 Operating Instructions

							Operating Instructions
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No ItemsFactory Default
valueIndispensable setting Note
1. TimerAlways - -
Start time 00:00:00 - -Stop time 23:59:59 - -Day-of-the-week setting All checked - -(2) Secondary Time No check - -
320 x 240 - 160 x 120, 320 x 240, 640 x 480
(2) Image Quality Standard -Favor Clarity, Standard,
Favor MotionFrequency1 Image/Hour - -
(2) Secondary Image Buffer 
Frequency1 Image/Hour - -2. (1) Always/Operational between
3. (1) Image Resolution
4. (1) Primary Image Buffer 
5.
Non Transfer without Memory Over Write
Non Transfer with Memory Over Write
Selected - -Not-selected - -
FTP Not-selected - -
Server Address or Host Name [Blank] Required when using FTP
Required when using FTP(*1) or (*3) 1 to 255 CharactersPort No. (Usually Use 21) 21Login ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 CharactersUpload File Name [Blank] Required when using FTP (*3) 1 to 234 CharactersLogin timing Every Time Every Time, One TimeOver write settingOver Write to
Fixed Upload File
Name- -
-Mail Not-selected - -SMTP Server Address or Host Name [Blank] Required when using Mail (*1) or (*3) 1 to 255 Characters
-
- Required when using Mail
Required when using Mail From (Reply) [Blank] (*4) 5 to 63 Characters
To [Blank] (*4) 5 to 63 CharactersSubject [Blank] (*2) 
and (*7) 
0 to 44 Characters
Text [Blank] (*2) 
and (*7) 
0 to 63 Characters1  65535
If necessary
If necessary
Required when using POP authentication
Required when using POP authentication
POP3 Server Address or Host Name [Blank] (*1) or (*3) 1 to 255 CharactersLogin ID [Blank] (*3) 0 to 63 CharactersPassword [Blank] (*3) 0 to 63 Characters
Required when using POP authentication
Data transfer method Passive Mode Passive Mode, Active Mode- 
						

							Operating Instructions
102
No ItemsFactory Default
valueIndispensable setting Note71. White Balance AutoAuto, Fixed (Indoor/Fluorescent_1/
Fluorescent_2/Outdoor), Hold
Camera
Setup
2. Power Line Frequency 60 Hz 60 Hz, 50 Hz
3. Brightness Control Enable -- -
-
8 Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
Required when using Multi-Camera
1. 2nd Network Camera No check - -IP Address or Host Name [Blank] Required when using Multi-Camera (*1) or (*5) 1 to 255 CharactersCamera Name [Blank] (*3) 
and (*7)
 1 to 15 Characters
2. 3rd Network Camera No check - -IP Address or Host Name [Blank] (*1) or (*5) 1 to 255 CharactersCamera Name [Blank] (*3) 
and (*7)
 1 to 15 Characters
3. 4th Network Camera No check -
--IP Address or Host Name [Blank] (*1) or (*5) 1 to 255 CharactersCamera Name [Blank] (*3) 
and (*7) 
1 to 15 Characters
9External Output
Control1. Open/Short to GND Open
-
- -
10 Indicator Control
1. Turn on the Indicator during Power ON
Selected
1. Turn on the Indicator during Camera access
Not-selected - --
1. Turn off the Indicator always Not-selected - -
11 Update FirmwareFile Name [Blank]Required when using Update Firmware -(*1): Address must be composed of four numeral characters (0 to 255) and divided with 3 dots, such as 192.168.0.253. (Cannot use 0.0.0.0 and 255.255.255.255)
(*2): Only [] is unavailable in the ASCII characters.
(*3): [Space], [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters.
(*4): [Space], [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters and the character set is like [text] + [@] + [text] + [.] + [text]
(*5): [Space], [], [], [#], [&], [%], [=], [+], [?], [] are not available in the ASCII characters.
(*6): [], [], [#], [&], [%], [=], [+], [?], [] and [:] are not available in the ASCII characters.
(*7): ISO-8859-1 character set for West European language and Shift-JIS character set for Japanese are available.
(*8): Only [space] and [] are unavailable in the ASCII characters. 
						

							Operating Instructions
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5.3 Specifications
Network Camera Specifications
Other SpecificationItem Description
Sensor Type 1/3 inch CMOS
Number of Pixels 320,000 pixels (Effective Pixels)
Illumination 10—10,000 lx
White Balance Auto/Manual/Hold
Adjustment Brightness, White balance
Focus Fixed 1 m (40 inches)—Infinity
Caliber Ratio (F No.) F1.8
Horizontal Angle 45°
Exposure Auto
Item Description
Video Compression JPEG/3 Levels
Video Resolution 640 x 480, 320 x 240 (default), 160 x 120
Buffered Image*
1About 80 frames (320 x 240) with time display
Magnification 100% or 150%
Frame rate (in 60 Hz)*
2Max. 7.5 frames/second (640 x 480)
Max. 15 frames/second (320 x 240)
Max. 15 frames/second (160 x 120)
Supported Protocols TCP, UDP, IP, HTTP, FTP, SMTP, POP3, DHCP, 
DNS, DDNS, ARP, ICMP, NTP
Message Transferring Condition When detecting the alarm
Message Transferring Method SMTP
Image Transferring Condition Timer: Day of the Week/Hour/Minute/Second
Alarm: External Sensor Input 
						

							Operating Instructions
104
Image Transferring Method SMTP, FTP
Interface 10Base-T Ethernet RJ-45 connector x 1
External I/O*
3External Sensor Input x 1
External Device Control Output x 1
Power Indicator Display Power/Network Camera operation
Ethernet Indicator Display Network Communication
Dimension (HWD) 116 m (4.57 inches) x 115 mm (4.53 inches) x 57 
mm (2.24 inches)
Weight
260   (0.57 lb.) (Only the unit)
Power Supply AC adaptor: Input 120 V AC
Output 9 V DC
Consumption: 8 W
Condition Operation temperature: +5 °C to +40 °C
(+41 °F to +104 °F)
Storage temperature: 0 °C to +50 °C
(+32 °F to +122 °F)
Humidity: 20% to 80% (No Condensation)
*
1The maximum number of frames depends on the image quality and the object 
situation in Buffered Image.
*
2Frame rate varies with the network condition, the PC performance, the image 
quality and the object situation.
*
3A sensor must be attached to Network Camera in order to utilize the alarm 
trigger.Item Description 
						

							Operating Instructions
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5.4 Troubleshooting
About Network Camera Setup
Problem Cause and Remedy
When Setup 
CD-ROM 
cannot find 
Network 
Camera.Reconnect the AC adaptor if installation is not completed within 
20 minutes.
Do not connect Network Camera over a broadband router. 
Setup program cannot detect Network Camera.
If IP address is not assigned to the PC, setup program cannot 
find Network Camera. Confirm that IP address is assigned to 
the PC in the way shown on page 23. IP address of the PC can 
be assigned on TCP/IP Properties window to access through 
the steps in the TCP/IP Properties Table on page 24. 
Confirm that the Network Configuration from setup program is 
enabled on Network window on page 50.
When you set up Network Camera in [Type 3], connect 
temporarily Network Camera in [Type 1], [Type 2] or [Type 4].
Antivirus software on the PC may interfere with the setup 
program. Disable the firewall of the antivirus software only 
when setting up Network Camera.
When Setup 
program fails to 
save the 
network 
parameters.Reconnect the AC adaptor if installation is not completed within 
20 minutes.
Network may have the trouble. Confirm the parameters and the 
connections of Network Camera through page 18—page 31.
Top Page does 
not appear in 
the Internet 
Connection.Confirm that Default Gateway address is correct on Network 
window on page 50.
The broadband router needs Port Forwarding (IP Masquerade) 
feature. Refer to the broadband routers manual for details.
Packet Filtering of the broadband router may prohibit access 
from an external network. Refer to broadband routers manual 
for details.
Access Network Camera from the Internet with the global IP 
address of the broadband router and port number of Network 
Camera.
Some broadband routers reject the global IP address to access 
Network Camera on the same LAN. Access with the private IP 
address of Network Camera. 
						

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When Top Page 
does not 
appear.Enter the correct IP address in the web browser.
IP address and Subnet Mask of the PC and the Network 
Camera must be in the same class of the private IP address on 
the LAN. Refer to page 25.
The network congestion prevents Top Page from appearing 
quickly. Wait for a while.
A proxy server may prevent you from connecting directly to 
Network Camera, set up not to use the proxy server. Refer to 
page 26 for details.
When Top Page does not appear, port number 80 might not be 
available. Ask your ISP for the available port number.
When you use DDNS, you need to set Default Gateway and 
DNS server address. Refer to page 50 for Network window.
If Top Page does not appear in the above procedure, press the 
CLEAR SETTING button and set up with the Setup CD-ROM 
again.
The procedure on page 111 can be established if Network 
Camera has a defect.
When forgetting 
the IP address 
of the Network 
Camera.Check an IP address by using the Setup CD-ROM. Network 
Camera List window on page 29 can tell you the IP address of 
Network Camera.
When forgetting 
the password to 
access Setup 
Page.Follow the steps below.
1.Initialize Network Camera by pressing the CLEAR SETTING 
button.
2.Reconfigure Network Camera.
Power Indicator 
does not light 
up.Confirm that the standard AC adaptor PQLV10 (Order No. 
PQLV10Y) is used.
Confirm that the Indicator Control is disabled. Refer to page 79 
for Indicator Control window.
Ethernet 
Indicator does 
not light up.Ethernet cable is not connected properly.
PC, Ethernet hub or broadband router is not working.About Network Camera Setup
Problem Cause and Remedy 
						

							Operating Instructions
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Power Indicator 
continues 
blinking.Internal Failure of the server or the congestion on the network 
traffic when using DHCP may prevent Network Camera from 
getting the IP address. Ask the network administrator or your 
ISP.
Power Indicator blinks when updating firmware on page 82. 
When the Update Firmware failed, refer to page 108.
If you cannot access Network Camera, the Network Camera 
hardware may be defective. Call our customer call center.
Image Transfer 
on e-mail or FTP 
does not work.Default Gateway and DNS server address should be set up on 
Network window on page 50.
If FTP does not work properly, ask your ISP or network 
administrator about the transferring mode of FTP server. 
[Passive Mode] or [Active Mode] is available.
Select [One Time] for Login Timing when transferring images 
by FTP in short duration time.
Timer mode 
transfers older 
images.Short interval of Image Buffer Frequency makes Network Camera 
transfer the older images. Set the interval long enough to transfer 
the images. Buffered Image screen enables you to check this 
setting.About Network Camera Setup
Problem Cause and Remedy 
						

							Operating Instructions
108
Update 
Firmware has 
not finished.When Update Firmware is interrupted by power off, or for network 
troubles and other problems, follow the procedure below.
*
1 Refer to page 82 for the Update Firmware. About Network Camera Setup
Problem Cause and Remedy
No Top PageUpdate
Firmware
window
Yes Turn on Network Camera and the PC.
Enter the IP address on the web browser to access 
Network Camera.
Top Page or Update
Firmware window?
Is the Version wished number? Access Setup Page or Status window. 
Check the Firmware Version Number. 
Perform Update 
Firmware*1.
Update Firmware is completed. 
						

							Operating Instructions
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About Top View Image screen
Problem Cause and Remedy
The Top View 
Image screen 
(Single Camera/
Multi-Camera) does 
not appear.If you are using Internet Explorer, the first time the PC 
connects to Network Camera, a pop-up Security Warning 
window will appear to download ActiveX Controls. When 
using Windows NT, Windows 2000 or Windows XP, log on 
with an appropriate account that is authorized to install 
applications. Refer to page 39 for ActiveX Controls.
On the Air time setting on page 60 may restrict the access 
to Top View Image screen. Blue screen appears.
Maximum 10 users can view the Motion JPEG 
simultaneously on the network. The 11th user views the 
blue screen on the Network Camera screen. Blue screen 
appears.
Network congestion may prevent the Top View Image 
screen from appearing quickly. Wait for a while.
The proxy server may prevent you from connecting directly 
to Network Camera, set up not to use the proxy server. 
Refer to page 26 for details.
Image is out of 
focus.The lens is dirty or dust is attached. Clean the lens with lens 
cleaner.
Network Camera cannot focus on an image within 1 m (40 
inches). Keep the object more than 1 m (40 inches) off the 
lens.
The color of the 
image is strange.Adjust White Balance by Camera Setup window. Refer to 
page 74.
Confirm that the color setting of the PC is 16 bits or more.
Image flickers.If the object is dark, the image will flicker. Make the 
condition around Network Camera brighter.
Wrong power line frequency makes images flicker.
Refer to page 74. 
						

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110
Refresh interval is 
longer than the 
setup.The traffic of the network, PC performance and the object 
of the image affect the refresh interval. The network 
congestion causes refresh interval slower than the set up.
When more than one client are viewing, the refresh interval 
becomes slower.
Ethernet switching hub can smooth the refresh interval 
especially in viewing on the Multi-Camera screen.
Restrict the Max. Bandwidth Usage to improve network 
traffic in viewing on the Multi-Camera screen.
Refer to page 53.
Suddenly image 
changes to JPEG - 
Regularly Refresh.The duration time to display Motion JPEG is limited on Top 
View Image Setting window on page 60.
Only half of the 
image is displayed.If using Internet Explorer 4.0, use Internet Explorer 5.0 or later.
The unreadable 
characters are 
displayed.Use the operating system of the selected language.
Set the Encoding or the Character Set of the selected 
language on the web browser.
About Other Troubles
Problem Cause and Remedy
When you 
cannot solve 
your problemCall our customer call center at 1-800-272-7033.
After the limited warranty, call our Continued Services 
Technical Support Line at 1-900-555-PANA (1-900-555-7262).About Top View Image screen
Problem Cause and Remedy